Program Manager Resume
San Diego, CaliforniA
SUMMARY:
I have been responsible for the successful delivery of products, software, and infrastructure projects for fifteen years, serving as Project Manager, Program Manager, and Engagement Manager. I have managed client relationships and led major software and product development efforts for Fortune 500 companies in excess of $30M, including: Data Warehouse / Business Intelligence, Custom software, SaaS solutions, COTS, Disaster Recovery and Infrastructure. These projects had resources based locally and globally, ranging in size of three to thirty dedicated resources.
KEY ATTRIBUTES:
- Federal Regulations 21 CFR Part 11 / 820 Design Controls
- Proactive approach to problem and risk identification
- Highly organized in team environments and self - sufficient
- Ability to prepare fully integrated project schedules
- Demonstrated ability to manage large scale programs
- CSV Validation Plans and Summary Reports
TECHNICAL SKILLS:
MS Office: Word, Excel, PowerPoint, Visio
Scheduling Tools: MS Project; Clarity, Planview
Methodologies: Waterfall, Lean IT, Agile, Scrum, ITIL
Environment: s: Confidential z9, CICS, MS Windows, Oracle, SQL
Languages: Java, C#, C+, ASP.Net
CORE COMPETENCIES:
- Service Delivery and Engagement Management
- Program and Project Management
- Software development in regulated environments
- Cross functional project management
- Resource Management and Portfolio Planning
EXPERIENCE:
Confidential, San Diego, California
Program Manager
Responsibilities:
- Manage the portfolio of projects within Global Operations
- Perform capacity and demand analysis and forecasts
- Manage team of Scrum Masters and Project Managers in multiple locations
- Implement SAFe agile processes within Cloud Operations department globally
- Implement governance and methodology for project management in Cloud Operations PMO
Sr. Project Manager
Confidential
Responsibilities:
- Prepare schedules and manage teams for the creation and maintenance of multiple environments
- Coordinate creation of environments with European cloud providers.
- Manage teams of Infrastructure, Dev Ops, DBA, and Application Support resources to complete projects
- Manage diverse project teams distributed across the globe in data migrations and server upgrades.
- Define and implement metrics to measure performance of project teams
Confidential, Irvine, California
Sr. Project Manager (
Responsibilities:
- Drive the deliverables for the Core Team from R&D, Software, Quality, Regulatory Marketing, Packaging
- Develop RFPs and SOW for contracted S/W and H/W vendors
- Create integrated project schedule across all workstreams
- Right size Phase One deliverables to align with Quality Management and Regulatory requirements
- Drive the deliverables for the Core Team from R&D, Software, plus Quality, Regulatory, Manufacturing, Service, Marketing, Packaging, Finance and Industrial Design
- Create and maintain the schedule in MS Project to adhere to New Product Life Cycle.
- Manage manufacturing partner integration activities and production move from Malaysia to Baja MX
- Manage schedule for our chemical supplier for new reagent and consumables products
- Implement project controls for risk, issues, communication and schedule management
- Identify and manage critical path tasks that gate Regulatory Submission goal
- Coordinate simulated use tests and GUI requirements with hospital clinicians
- Drive the deliverables for the Core Team from Software, Quality, Regulatory, Manufacturing, Service, Marketing, Packaging, Finance and Industrial Design
- Implement project controls for risk, issues, communication and schedule management
- Create and maintain the integrated project schedule, weekly reports and governance documents
- Mentor and manage 17 project leads in R&D and Lab on their deliverables; BOM, Parts, Drawings
- Collaborate with Quality and Software to develop configuration management process
Confidential, California
Sr. Project Manager
Responsibilities:
- Collaborate with Directors of eighteen departments to identify portfolio of web enabled applications
- Conduct requirements, analysis, testing and implementation of new browser across the enterprise
Confidential, California
Sr. Project Manager
Responsibilities:
- Responsible for $900K budget and performance of a team of approximately 30 business and IT resources.
- All team members work in a remote environment across the United States
- Prepare LOE estimates for PMO gate review phase ( Discovery, Planning, Execution )
- Manage teams of developers and testers in Canada, Philippines, and US all in telecommute environment
- Manage business resources assigned to project ; schedule implementation and training activities
- Weekly status reports to sponsors, program manager and enterprise PMO
- Develop the business case and functional requirements documentation
- Create an RFP for professional services to secure contract vendor
- Facilitate the relationship with Confidential and the development of the SOW to identify services
- Manage budget and performance of a team of twelve business and IT resources
- Create schedule, charter, risk ledger and corresponding mitigation strategies
- Identify and resolve issues between business with senior management
Confidential, San Diego, California
Program Manager
Responsibilities:
- Serve as Core Team member for the Options team at Program Review meetings
- Coordinate activities of Software, Logistics, Field Service, Quality and Engineering team members
- Manage the engineering team from R &D; Mechanical, System Controls, Advanced Engineering
- Assemble the project team and create schedules, deliverables and milestones for each project
- Manage the vendor relationship, oversee budget, and h/w purchasing ( PCB, PCBA, Parts and Tooling)
- Ensure Design History Files, Device History Records, and Device Master Record is maintained
- Ensure adherence to SDLC, Design Control and Design Validation process
Confidential, San Diego, California
Sr. Project Manager, Director of Service Delivery
Responsibilities:
- Established a Project Management Office to establish process to monitor and control project performance
- Created proposal development methodology to streamline RFP and SOW process
- Developed a scalable project management methodology to accommodate various project types
- Served at the Project Manager on key projects to build client relationships
- Managed Data Center relocation project for City of El Cajon
- Managed SharePoint implementations for the County of San Diego
- Implemented customized SharePoint portals and enterprise content management
Confidential, San Diego, California
Program Manager
Responsibilities:
- Coordinate planning for new architecture and site locations to provide HA and DR options while separating lower tier environments from production services.
- Replace current hardware and operating system with z9 technology
- Virtualization of applications
- Responsible to the CIO for developing DR capability for IT department.
- Managed Confidential resources to complete first version of Disaster Recovery Plan.
