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Program Manager Resume

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San Diego, CaliforniA

SUMMARY:

I have been responsible for the successful delivery of products, software, and infrastructure projects for fifteen years, serving as Project Manager, Program Manager, and Engagement Manager. I have managed client relationships and led major software and product development efforts for Fortune 500 companies in excess of $30M, including: Data Warehouse / Business Intelligence, Custom software, SaaS solutions, COTS, Disaster Recovery and Infrastructure. These projects had resources based locally and globally, ranging in size of three to thirty dedicated resources.

KEY ATTRIBUTES:

  • Federal Regulations 21 CFR Part 11 / 820 Design Controls
  • Proactive approach to problem and risk identification
  • Highly organized in team environments and self - sufficient
  • Ability to prepare fully integrated project schedules
  • Demonstrated ability to manage large scale programs
  • CSV Validation Plans and Summary Reports

TECHNICAL SKILLS:

MS Office: Word, Excel, PowerPoint, Visio

Scheduling Tools: MS Project; Clarity, Planview

Methodologies: Waterfall, Lean IT, Agile, Scrum, ITIL

Environment: s: Confidential z9, CICS, MS Windows, Oracle, SQL

Languages: Java, C#, C+, ASP.Net

CORE COMPETENCIES:

  • Service Delivery and Engagement Management
  • Program and Project Management
  • Software development in regulated environments
  • Cross functional project management
  • Resource Management and Portfolio Planning

EXPERIENCE:

Confidential, San Diego, California

Program Manager

Responsibilities:

  • Manage the portfolio of projects within Global Operations
  • Perform capacity and demand analysis and forecasts
  • Manage team of Scrum Masters and Project Managers in multiple locations
  • Implement SAFe agile processes within Cloud Operations department globally
  • Implement governance and methodology for project management in Cloud Operations PMO

Sr. Project Manager

Confidential

Responsibilities:

  • Prepare schedules and manage teams for the creation and maintenance of multiple environments
  • Coordinate creation of environments with European cloud providers.
  • Manage teams of Infrastructure, Dev Ops, DBA, and Application Support resources to complete projects
  • Manage diverse project teams distributed across the globe in data migrations and server upgrades.
  • Define and implement metrics to measure performance of project teams

Confidential, Irvine, California

Sr. Project Manager (

Responsibilities:

  • Drive the deliverables for the Core Team from R&D, Software, Quality, Regulatory Marketing, Packaging
  • Develop RFPs and SOW for contracted S/W and H/W vendors
  • Create integrated project schedule across all workstreams
  • Right size Phase One deliverables to align with Quality Management and Regulatory requirements
  • Drive the deliverables for the Core Team from R&D, Software, plus Quality, Regulatory, Manufacturing, Service, Marketing, Packaging, Finance and Industrial Design
  • Create and maintain the schedule in MS Project to adhere to New Product Life Cycle.
  • Manage manufacturing partner integration activities and production move from Malaysia to Baja MX
  • Manage schedule for our chemical supplier for new reagent and consumables products
  • Implement project controls for risk, issues, communication and schedule management
  • Identify and manage critical path tasks that gate Regulatory Submission goal
  • Coordinate simulated use tests and GUI requirements with hospital clinicians
  • Drive the deliverables for the Core Team from Software, Quality, Regulatory, Manufacturing, Service, Marketing, Packaging, Finance and Industrial Design
  • Implement project controls for risk, issues, communication and schedule management
  • Create and maintain the integrated project schedule, weekly reports and governance documents
  • Mentor and manage 17 project leads in R&D and Lab on their deliverables; BOM, Parts, Drawings
  • Collaborate with Quality and Software to develop configuration management process

Confidential, California

Sr. Project Manager

Responsibilities:

  • Collaborate with Directors of eighteen departments to identify portfolio of web enabled applications
  • Conduct requirements, analysis, testing and implementation of new browser across the enterprise

Confidential, California

Sr. Project Manager

Responsibilities:

  • Responsible for $900K budget and performance of a team of approximately 30 business and IT resources.
  • All team members work in a remote environment across the United States
  • Prepare LOE estimates for PMO gate review phase ( Discovery, Planning, Execution )
  • Manage teams of developers and testers in Canada, Philippines, and US all in telecommute environment
  • Manage business resources assigned to project ; schedule implementation and training activities
  • Weekly status reports to sponsors, program manager and enterprise PMO
  • Develop the business case and functional requirements documentation
  • Create an RFP for professional services to secure contract vendor
  • Facilitate the relationship with Confidential and the development of the SOW to identify services
  • Manage budget and performance of a team of twelve business and IT resources
  • Create schedule, charter, risk ledger and corresponding mitigation strategies
  • Identify and resolve issues between business with senior management

Confidential, San Diego, California

Program Manager

Responsibilities:

  • Serve as Core Team member for the Options team at Program Review meetings
  • Coordinate activities of Software, Logistics, Field Service, Quality and Engineering team members
  • Manage the engineering team from R &D; Mechanical, System Controls, Advanced Engineering
  • Assemble the project team and create schedules, deliverables and milestones for each project
  • Manage the vendor relationship, oversee budget, and h/w purchasing ( PCB, PCBA, Parts and Tooling)
  • Ensure Design History Files, Device History Records, and Device Master Record is maintained
  • Ensure adherence to SDLC, Design Control and Design Validation process

Confidential, San Diego, California

Sr. Project Manager, Director of Service Delivery

Responsibilities:

  • Established a Project Management Office to establish process to monitor and control project performance
  • Created proposal development methodology to streamline RFP and SOW process
  • Developed a scalable project management methodology to accommodate various project types
  • Served at the Project Manager on key projects to build client relationships
  • Managed Data Center relocation project for City of El Cajon
  • Managed SharePoint implementations for the County of San Diego
  • Implemented customized SharePoint portals and enterprise content management

Confidential, San Diego, California

Program Manager

Responsibilities:

  • Coordinate planning for new architecture and site locations to provide HA and DR options while separating lower tier environments from production services.
  • Replace current hardware and operating system with z9 technology
  • Virtualization of applications
  • Responsible to the CIO for developing DR capability for IT department.
  • Managed Confidential resources to complete first version of Disaster Recovery Plan.

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