Experience

Senior IDX Project Manager and Systems Analyst with both business operations and technical proficiencies

• Proactive Project Manager: Has successfully directed many varied projects and software implementations, completing more than 95% within timelines and budgets
• Empowering Coach/Team Player: Confident and successful in engineering and planning teams; facilitates the creation of visions and goals empowering each team member to reach full potential
• Excellent Communicator: Superior ability to interface and communicate effectively at multiple levels within an organization
• Organized Planner/Results Oriented: Developed information systems business and implementation plans to substantially reduce operating costs; initiated client services training programs for academic medical schools

Relevant Experience

GE Centricity v5.0/IDX Flowcast Consultant - Palo Alto Medical Foundation (2008-2009), Lucille Packard Children’s Hospital (2010), WakeMed Medical Foundation (2010-2011), Concentra, TX (2011-2012)

• Assist with the design, support and implementation of GE/IDX Centricity v4.3 included (BAR/TES/ETM/PCS/SECURITY/DBMS applications)
• Upgrade coordination from Centricity v4.3 to v5.0
• Create and Analyze GE data through DBMS Queries
• Provide subject matter expertise and recommend workflow redesign.
• Management of end user issues/questions into Siebel.
• Review and analysis of Billing Operations and Revenue Cycle Management processes
• Design, document and testing support on work flow implementation and improvements.
• Claim Form Logic build and support.
• Audit and maintenance of Business Data Structures Dictionaries
• Review and analysis of BSYSGEN set up.
• Facilitated design sessions to establish appropriate security roles and rights as well as, other Centricity components.
• Integrated Testing Project Lead including, preparation of test scripts, daily summary meetings and preparing a summary of results document to the Leadership team and Management. This included, all phases from Interface Registration through the claim and/or statement output.
• Assist and provide training to end user community.

Senior Analyst & Team Supervisor, Confidential (2005-2008)

• Supervised and mentored software analysts
• Provided application, project management and implementation support to complex client sites with large user community.
• Supported and provided project support for clients that were transitioning off GE/IDX and, on to EPIC.
• Lead on IDX to EPIC Decommissioning Project
• BAR v9.0
• PCS v9.0
• DBMS Report Writer
• Month End Reports

Senior Consultant/Self Employed (2004-05)

• Project Management & Implementation – NPI and CMS1500 Implementation
• Staff Augmentation/Support Analyst – BAR/PCS/DBMS/CFG/Dictionaries/Reports
• A/R Report Development – IDX Billing and Accounts Receivable & Cognos
• Work Flow Redesign & Automation

Director, IDX Practice Management Services, Confidential (1999-2000)

• Identified market needs and hired consultants with the necessary skill set
• Created sales and marketing collateral
• Created documentation of improvement processes
• Attended various vendor fairs and affiliates to promote and enhance strategic relationships
• Reviewed engagements and status reports to ensure deliverables were met and took appropriate actions to resolve any issues.
• Managed the day-to-day operations of 10 remotely located consultants throughout the United States

Senior Implementation Specialist, Confidential (1998-99)

• Performed business and systems analysis for large Managed Care TPA
• Developed project plan and managed project team to ensure timelines were met
• Provided weekly status reports to executive management
• Assisted in implementation planning for Southwest Region TPA
• Provided application support to client and large user community

MIS Director, Confidential (1994-98)

• Successfully coordinated IDX System migration from time-share to in-house system resulting in lower production costs, fewer patient billing complaints and improving system performance and processing capacity. Application upgrades including BAR, PCS and installation of MCA-enrollment and claims adjudication.
• Organized MIS Unit providing the Medical Group and Clinical Departments with IDX Application, hardware/communications support and, daily and monthly production output
• Successfully coordinated Windows NT Network installation providing interconnectivity to various clinical departments
• Developed and programmed MIS Systems Help Desk database resulting in an issues/resolution database repository
• Facilitated and coordinated the implementation of the AT&T Definity G3 Phone system decreasing monthly operating expenses of $1,000 and under budget by $14,000
• Assisted 3rd party vendor in implementing and developing EDI Billing resulting in lower production costs and quicker reimbursement

Systems Analyst II, Confidential at Dallas (1993-94)

• Programmed SQL reports in conjunction with the state capital in an effort to identify lost revenues resulting in a reimbursement of $38,000,000
• Developed Project Plan including task lists, resource assignment and monitoring timelines resulting in the successful IDX application software upgrades
• Provided business analysis and action plans to various clinical departments providing automation and increased efficiency of system utilization.

Regional Upgrade Coordinator, Confidential (1992-93)
Application Analyst, Confidential (1989-91)

• IDX liaison between multiple clients throughout the upgrade process
• Provided application support to complex clients and assisted with training of new Analysts
• Installed and supported IDX Accounts Payable and General Ledger system
• Provided application and implementation support to complex client sites with large user community