SUMMARY:

• PMP Certified Project Manager handling management and successful completion of complex projects, applications and programs.
• Management experience in knowledge areas such as Integration, Scope, Time, Cost, Quality, HR, Communication, Risk and Procurement.
• Over 20+ Years of Experience in IT and 14+ years as a Project/Program Manager.
• Currently working as Sr. Program/Project Manager

CORE COMPETENCIES:

• Risk Management Cost and Budget Planning Claims and HR Management
• Quality Assurance/Control Change Control Management Business Process Management
• Scope and Time Management Procurement Management Deployment and Integration
• Project Management Program Management Agile and Scrum Implementation

TECHNICAL EXPERTISE:

Project Management: MS Project, Microsoft Office (PowerPoint, Excel, Visio, and Word),UML (Unified Modeling Language), BPM (Business Project Management), MS Visio, SDLC, RUP (Rational Unified Process), AGILE, JAD/RAD, SAD (Structure Analysis and Design), DMAIC, DFSS, Lean Six Sigma, Rational Clear Case, Clear Quest, Clarity, Documentum, XMetal, SCRUM, Dashboard.

Process Improvement: Six Sigma, CMM Levels, ISO Standards, Total Quality Management (TQM), Data warehouse (OLTP), Teradata, Business Intelligence, ERPs (Supply Chain - SCM/Inventory Management/Logistics), Customer Relationship management-CRM using Seibel.

Quality Assurance: Rational Team Test, Mercury QC, Mercury QTP 8.2 \ 8.0 \ 6.5, Win Runner 7.0, Test Director, Load Runner 6.0, Bugzilla, JIRA, Rally.

Languages/Web Tools: C, C++,Visual Basic, LISP, PERL, J2EE Development (JSP, Servlets, EJB, JNDI, Web Services) and Web Development ( XML, HTML, DHTML, PHP, ASP, .NET, CSS, AJAX, VB Script, Java Script, RUBY, PHP, TCL/TK)

Databases & OS: Oracle-9, Sybase, MS-Access, My SQL, FoxPro, Windows, UNIX, LINUX, MS DOSSQL, table design (PL/SQL,DB2, MSSQL Server, ER Studio)

Program Management: Product development, Program Life Cycle.

WORK EXPERIENCE:

Confidential, Foster City, CA

Senior Project/Program Manager

Responsibilities:

• Currently managing multiple Programs and project portfolios (both waterfall and Scrum/Agile) for the Global Data PMO and handling tasks covering the entire project life cycle.
• Leading projects and managing cross-departmental activities from the discovery through the implementation phases. Defining, planning and directing the execution of a very complex technical project (both application and infrastructure related) while balancing the competing demands of scope, time, cost, quality, resources, and risk to produce a high-quality product.
• Conducting daily scrum meetings approved user stories, product backlog, and acceptance criteria, worked as a Scrum Master.
• Preparing funding package artifacts and approvals, project scheduling and planning, including ongoing schedule and status updates.
• Consulting with business partners to clarify and define project requirements and business case, including development of a statement of work. Developing and revising project plans and budgets , track project/budget status, identifying and negotiating resolution of issues , escalating as necessary and ensures project tasks completed according to established timelines.
• Developing and implementing project communication plans. Interacting with management to create and deliver presentations on project goals and plans, including progress reports.
• Identification, management and resolution of issues and conflicts. Communication of status, issues and action items with assigned owners.

Tools: MS Project, Clarity, JIRA, Rally, Confidential Financial tools, Documentum (PWB), Visio, Workday

Confidential, Brisbane/San Bruno, CA

Senior Project Manager

Responsibilities:

• As a Sr PM, involved heavily in development and carry out project execution plans, budgets, scopes and schedules.
• Managed multiple, highly complex e-commerce projects with external stakeholders and provided support for the implementation of business solutions.
• Highly experienced in leading cross-functional program teams in the planning and execution of security programs by planning and tracking of tasks, schedules, resources and dependencies- facilitate & drive project meetings.
• Modelled compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
• Provide execution direction on projects from concept to completion using best practices and appropriate project management tools.
• Managed vendor relationships and contract evaluation and fulfillment. Managed large teams of BSAs and analysts.
• Formulating risk mitigation strategies and recommend solutions, manage the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders (business vertical).
• Proven ability to obtain results in a global, matrix environment, record of accomplishment of delivering projects on time and meet target releases.

Tools: Clarity, MS Project, Agile

Confidential, San Francisco, CA

Senior Project Manager/Program Manager

Responsibilities:

• Setting up the PMO, implementing processes/methodology and communication plan, develop the program roadmap.
• Coordinating with Wholesale, Retail, BNPP, EDW and the Modeling team to understand and consolidate requirements for implementing BASEL II rules.
• Helped with the information architecture, provided guidance to the data governance team. As program manager, conducted weekly status meetings and monitoring of retail work stream progress. Building, leading, and coaching a group of S/W developers to follow a consistent development methodology that conforms to Bank processes.
• Supporting Basel II specific regulatory relations, documentation analysis and preparation, document management, and special project work as assigned. Implementing software project management methods that provide high-value, high-quality products with a short time to market.

Tools: MS Project Plan, @ Task, TeraData, SQL Assist, Oracle, FileNet, FileOnQ, AFS, ALS, Appro, InfoLease, Paralender

Confidential, San Francisco, CA

PMO Project Manager/Program Manager

Responsibilities:

• Utilizing the latest in PMO processes and technologies. Responsible for leading projects and managing activities associated with projects that are typically longer-term, cross-department and/or moderate in risk, scope and complexity. Defining, planning, and directing the execution of various projects
• For multiple projects related to Merger and integrations applying systematic quality activities to ensure that projects employ all processes needed to meet Validation and Compliance requirements. Suggest improvements where necessary/appropriate.
• Implement risk mitigation strategies and recommend solutions.
• Managed the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information and documentation necessary for successful communications across all stakeholders (business vertical).

Tools: Clarity, Documentum, XMetal, Rational Clear Quest, MS Project, Scrum, RUP.

Confidential, Jersey City, NJ

IT Project Manager/Program Manager

Responsibilities:

• Developed Procurement management plan establishing the project's key objectives, justification, and communicates it to appropriate parties effectively.
• Created Statement of Work, WBS, Contract Management Plan, change Request Document.
• Review IDS performance and managed contract related changes.
• Developed Project Management Plan, monitor and control integrated change control.
• Estimated number of work periods per activity and estimated the type and quantity of resources required.
• Project closing included collecting project records, various artifacts clean up, archiving for future use and updating employee skills.
• Acted as a Program Manager for the same project in Certain Roles and handled Implemented and documented roll out plan for operations.

Tools: WebTop, Documentum, Oracle, Visio, MS Project, Quality Center, JIRA, Rational Functional Tester, MQ Series.

Confidential

IT Project Manager

Responsibilities:

• Developed individual project charter(s) establishing the project's key objectives, participants and scope, and communicates it to appropriate parties effectively.
• Part of the Project Management Organization (PMO), established by Confidential for organization wide standardization and best practice processes. Managed and directed other Project Managers, Product Managers, Operations and Team Leads for establishing and implementing processes and standardized templates and procedures.
• Used Business Intelligence Tools such as OLTP (Online transaction processing) to manage transaction-oriented applications, typically for data entry and retrieval transaction processing.
• Managed transition of client from Solutions Implementation to Client Support. Managed the development and maintenance of implementation portions of project.

Tools: WebTop, Documentum, Visio, Quality Center, JIRA, Rational Functional Tester, MS Project, MQ Series, OLTP

Confidential

IT Program Manager

Responsibilities:

• Developed project management plan for multiple projects, made schedule baseline management plan.
• Coordinated with Business Analyst and Development team for use case development, configuration documents, seed data changes, data dictionary, for multiple projects.
• Handled offshore and onshore teams for multiple projects, selected planned communication, delegation of work, resolved issues, statement of work and budgeting.
• Performed JAD/JAR sessions, Gap Analysis, Status review meetings, update of Issue logs.

Tools: .Net, Oracle, JIRA, (RUP) - Rational Rose, Visio, Rational Clear-Case, MS Project.

Confidential, Bridgewater, NJ

Project Manager

Responsibilities:

• Acted as a Project Manager, was responsible for Customer Support (CS), Product Quality Control (PQC) and US Pharmacovigilance (USPV) Contact Center user groups.
• Gather requirements, designs, codes, documents, tests and debugs enhancements from analysis through transition and support phases, while following current IS Methodology and SOPs.
• Used HIPPA Privacy rules as constraints and checks in various modules of the MIS project such as medical data.
• Worked on Teradata DBMS for controlling and maintaining data volume and complexity along with real-life warehouses, data warehouses as large-scale collection/storage/staging areas for corporate data.

Tools: Siebel, Sybase, ASP, Bugzilla, QA Traq, Wireshark, Fiddler, Mercury QTP, MS Excel, Teradata, ETL, HIPPA Privacy Rules

Confidential, Milwaukee, WI

Project Manager

Responsibilities:

• Gained extensive experience in managing data warehouse means to retrieve and analyze data, to extract, transform and load data, and to manage the data dictionary using Erwin Data Model.
• Provided leadership in facilitating and conducting information gathering, data analysis, documentation of information, and presentation of findings.
• Worked directly with customers at all levels within the organization to identify operational business requirements and provide sufficient detail and clarity to allow IT solution proposal development.

Tools: Siebel, Sybase, Visio, MS Project, MS Excel, QTP, LoadRunner, CRM, Erwin,CRM

Confidential

Project Manager

Responsibilities:

• Developed documentation supporting all phases of the Software Development Life Cycle, interacted with other business analysts, QA Lead, developers and provide solutions for the gaps.
• Served as subject matter expert (SME) to assign IT projects, enhancements, and/or support items.

Tools: .Net, Visual Basic, Visio, MS Project, TCP/IP, SSL, Firewalls, Cisco Routers.

Confidential, Schenectady, NY

Lead Automation Engineer

Responsibilities:

• Involved developing Test Plans as per system requirements. Designed Test Cases and scripts that were managed in Rational Test Manager.
• Used Rational Robot to write automated test scripts for Functional and Data-Driven testing of the application. Analyzed business requirements and system specifications to document test cases for functional testing.
• Map test cases with requirements and generated reports for requirement coverage. POC to select appropriate automated testing tool compatible with UI and development platform used.

Tools: Rational Clear Quest, Robot, Rose, Web Sphere, JSP.

Confidential, Lanham, MD

J2EE Lead Developer

Responsibilities:

• Completed design and components of the project in an efficient and timely manner with proper coding and testing standards. Assisted in defining and reviewing requirements and use cases for the application.
• Perform detailed design of application and technical architecture components. Coded, tested and deploy applications based on documented approach and technical specifications.

Tools: JBuilder, Eclipse, Sybase, Rational Rose, JUnit, JSP.