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Software Program Manager Resume

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Plantation, FL

SUMMARY:

A key member of the software organization that is responsible for designing and improving tools utilized in the software development lifecycle. Acted as a liaison between IT, Business and Senior Leadership to achieve a holistic approach to the software deliverables in consumer electronics.

TECHNICAL SKILLS:

Web Content Platform CMS: Adobe Marketing Cloud, Adobe Experience Manager (AEM/CQ5), ObserverPoint, Drupal, ACQUIA, Test & Target, Dynamic Tag Management DTM, Digital Asset Management (DAM), Scene 7, Adobe Analytics, Ominiture Site Catalyst, Google Analytics, Microsoft suite, MS Office, MatLab, Mathematica, CadCam, Microstation, MiniTab.

Methods & Project Tools: Agile, Waterfall, HP Application Lifecycle Management, HP Quality Center, HP Functional Testing, QuickTest Professional QTP, IBM Jazz, JAMA Requirement Management, Augmented Reality, Virtual Reality.

PROFESSIONAL EXPERIENCE:

Software Program Manager

Confidential, Plantation, FL

Responsibilities:

  • Lead the software organization in consolidating, designing, and improving tools and processes utilized for software development lifecycle
  • Work closely with leadership on project prioritization, resource planning and estimation
  • Experience in supporting large - scale, multi-project development, including key project management tools such as JIRA, WIKI, Confluence, JAMA, Salesforce and Continuous Integration.
  • Collaborate with multiple business stakeholders to facilitate feature releases
  • Assisted the development team during the implementation phase

Sr. Business Analyst

Confidential, Miami Gardens, FL

Responsibilities:

  • Lead Product Quality control process improvement
  • Developed release plans for product launch
  • Aligned resources for feature releases
  • Guide & mentor quality engineers
  • Collaborate with multiple business stakeholders to facilitate product releases
  • Assisted the development team during the implementation phase
  • Lead the scrum team agile activities

Sr. Business Analyst,

Confidential, Chicago, IL

Responsibilities:

  • Lead product owner for the implementation deliverable
  • Partnered with business units to document and map the current-state business processes and to translate business needs into formal, documented business requirements
  • Gathered requirements for Enterprise Web Content Management platform implementation
  • Identified Key Performance Indicators for clients needs
  • Interpreted business needs to deliver a seamless product
  • Provided support to QA vendor’s testing team
  • Trained content authors on the Content Management system
  • Assisted the development team during implementation phases
  • Trained creative team on new creative to leverage the Adobe tools such as DTM
  • Provided support during releases and deployments

Sr. Web Analyst

Confidential, Chicago, IL

Responsibilities:

  • Developed client relationships and acted as a liaison between business groups and technology teams
  • Conducted stakeholder interviews and defined business requirements
  • Gathered requirements for Adobe Analytics implementation
  • Created test cases for Analytics testing
  • Validated the test cases using various Analytics tools
  • Verified the JavaScript Snippets integrated with 3rd party Analytics party
  • Developed, documented and maintained function test cases for Large Application Enterprise Global CQ5 implementation
  • In Depth knowledge of Software Development Life Cycle Methodologies
  • Coordinated functional, regression and UAT testing efforts across various QA team
  • Validated deliverables meet functional and design specifications and requirements
  • Trained clients side QA team
  • Performed cross-browsing/Mobile testing in all required platforms
  • Participated in requirements gathering sessions
  • Identified test requirements from specifications

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