SUMMARY:

• Over 17 years of diverse experience in IT Industry has proven and demonstrated abilities in areas of Project Management, Project planning, Product development, Managing project quality, Resource management, Risk management, Change management, Project reporting, Process improvement, Supervising, Business Analyst, Software development life cycle and Testing.
• Excellent Technical skills on implementing process improvement and encouraging cost reduction activities.
• Strong domain knowledge on Insurance, Health insurance and Supply chain.
• Excellent Communication skills, Leadership skills and Team building abilities.
• Excellent Client - facing, Decision making, Negotiation and Trust building abilities.
• Excellent Analytical, Innovative and Presentation skills.
• As a Project Manager, successfully managed and integrated the Project Scope Management, Time Management, Cost Management, Quality Management, H R Management, Communications Management, Risk Management and Stakeholder Management processes to meet strategic objectives and obtain greater business value using appropriate tools and techniques.
• Addressed the various needs, concerns, and expectations of the stakeholders in planning and executing the project and ensured that all projects are delivered on-time, within scope and within budget.
• Managed the changes to the project scope, project schedule and project costs using appropriate verification techniques, involving all relevant stakeholders and ensured the technical feasibility.
• Identification of process methodologies techniques like Agile, Waterfall, SDM for optimal implementation.
• Performed risk management effectively over the project life cycle.
• Responsibly handled tasks such as Project assessment, Planning, Estimation, Development and Delivery.
• Extensive knowledge in developing the detailed Project Management Plan and other management plans, Business Requirements Document, Functional Requirements Document, and Software Requirement Specifications.
• Strong exposure in interacting with the Business Analysts and the Clients for translating the Business Requirements into Business Use Cases.
• With a strong technical background, worked with different team environments involving matrix organizations, resolved conflicting high-priority requirements, communicated the needs of stakeholders and others effectively and collaborative in nature.
• Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
• Created and maintained comprehensive project documentation and measured project performance and documented the process using appropriate tools and techniques, MS-Project and MS-Office to monitor and track progress.
• Resource planning, staffing, assigning tasks, conducting review meetings and mentor team members.
• Daily, weekly and monthly metrics summary reporting to management/stakeholders.
• Solid organizational skills and multi-tasking skills.
• Worked on offshore and onshore model projects.
• Conducted interviews and was part of Confidential Interview panel.

TECHNICAL SKILLS:

Languages: COBOL, PL/1, FOCUS, Eztrieve, VB, Java

Operating Systems: OS/2, MVS/OS, Z/OS

Utilities: MS-Project, JCL, VSAM, CICS, TSO/ISPF, Endevor, File-Aid, File-Mgr, SpufXpeditor, Intertest, Pan-valet

Testing Tools: HP ALM QC, Putty, UltraEdit, CVS

Environment: Confidential Mainframe/ MVS, Tandem, Windows XP/7, MS-Office

RDBMS: SQL, DB2, Oracle.

PROFESSIONAL EXPERIENCE:

Confidential, MI

Project Manager

Responsibilities:

• Managed and lead the development efforts of the new innovative healthcare product by name Healper starting from Initiation to Closeout.
• Involved in developing the Project Charter and created the Project Management Plan.
• Defined the Scope, Developed the Schedule, Estimated the Budget and base-lined after resolving all the issues/concerns with the requirements with all the applications and the relevant stakeholders.
• Executive liaison between all clients/stakeholders and the Information services internal structure.
• Collaborated closely with Providers, Healthcare Institutions, Consumers, Patients etc in identifying the need, demand, gap between the Providers, Institutes and Patients in replicating and resolving requirements.
• Based on the requirement changes and other impacts, managed the changes to the project scope, project schedule and project costs appropriately involving all relevant stakeholders and ensured the technical feasibility and finally delivered the project on-time, within scope and within budget.
• Identified agile methodologies for optimal implementation.
• Reviewed the detail design which comprises of Use Cases, Object modeling, class diagram and sequence diagram. Monitored and controlled the application development, testing and Implementation.
• Track the activities against the detailed project management plan and updated the project plans to include agreed changes. Maintained the completing Project Key Performance Indicators.
• Managed the Vendor contract negotiation, progress payments, billings and job closeout and also the work performed by consultants.
• Weekly and monthly metrics summary reporting to higher level management/stakeholders.
• Developed the organizations in house staff training program
• Supported the pre-production load testing with 60 simulated customers.
• Involved in the performance tuning of the application server in Beta environment..
• Triage the technical issues and tracking of defects throughout the Software Development Life Cycle.
• Developed production (Beta) support processes; transition of developed product into support, tracking/resolution of problems and release management.

Environment: Java, Oracle, MS Office, MS-Project, Visio

Confidential, Detroit, M I

Project Manager

Responsibilities:

• Coordinated and Managed the Application teams, Project business leads, Claims Team, Billing team, Quotes and renewals team, General Ledger team, Benefit focus team, Tax team, Compliance & Reporting team, Development teams and the Testing teams for the MI Claims Tax.
• Prepared project initiation documents - Developed High-level requirements and Project Management Plan.
• After resolving all the issues and variances the Cost and Time estimation were baselined.
• Interacted with Requirement Analysts/ Business Analysts/Users/Developers for collecting requirements.
• Involved in the preparation of the Business Requirements Document, Supplementary Specifications at the project level/at the application level, User Acceptance Scenarios from the project Business users, Impacted systems list in the RTM at every Gate level.
• Analysis of Requirements and Business Rules and Use cases.
• Maintained the WBS, overall project schedule and number of resources needed during each Sprint/phase.
• Worked closely with the application tech leads in identifying, replicating and resolving the issues. Conducting review meetings and sending daily and weekly metrics summary reports to the higher management team and all the stakeholders.
• Management liaison between all the application lead, business management and third part vendors.
• Performed Risk Analysis and performed Functional Testing.
• Managed the implementation efforts of all the phases where Agile methodology was incorporated..
• Involved in the UAT sign off process which includes getting the required sign off from the appropriate project business areas to promote the changes to production.
• As a QA Manager actively Coordinated and Managed the Test team in IHub re-engineered and reporting testing efforts.
• Streamlined the complete Testing process applying the Agile Methodology.
• Interacted with Requirement Analysts/ Business Analysts/Users/Developers for collecting requirements.
• Analysis of Requirements artifacts, Business Rules and Use cases to come up with Test Conditions/Scenarios.
• Providing estimation of test effort and coordinate test schedule with overall project schedule and number of resources needed.
• Build and implemented the regression suites for all existing customer and the new customers in CVS.
• Writing SQL queries to pull the loaded data and validate from different databases.
• Prepared Test Data for Positive and Negative Testing used in Data Driven Test..
• Maintaining the Test requirements, Test plans, Test cases, Defect tracking, Report Preparation and Reporting issues by using Quality Center.
• Created and maintained the requirements and test case traceability matrix.
• Assigning the tasks to team members, conducting review meetings and sending reports to the management team.
• Performed Risk Analysis, performed functional testing, conducted sanity testing.
• As Project Manager actively coordinated and Managed the enhancements of NAPS & AOA applications..
• Interacted with Requirement Analysts and Business Team for collecting requirements and finalized the Scope. Created the Technical Specification, Technical Design Document (TDD).
• Estimated the Time and determine the Budget, Phases Implementation, Resource planning and staffing.
• Worked closely with the Tech leads/development teams in identifying, replicating and resolving the issues.
• Developed metrics to ensure the executive management that the project was on track.
• Assigning the tasks to team members, conducting review meetings and sending daily and weekly metrics summary reports to Management and all the relevant stakeholders.
• Involved in the requirements traceability and test case traceability meetings
• Implemented process improvements and quality initiatives

Environment: MS-Office, MS-Project, Java, J2EE, HTML, DHTML, Mainframe, Oracle Data Warehouse, SQL Server 2000: PL/SQL, WinSQL 7.0, CVS, WinSCP3, Putty, Esci, UltraEdit32, QTP 9.2,.

Confidential, Bentonville, AR

Project Lead

Responsibilities:

• Business requirement analysis/SME, Effort Estimation.
• Involved in defect triage meetings with all the teams on the project.
• Prepared BRD, TDD and implementation plan.
• Analysis, Design, Development, Testing using DB2, JCL, COBOL, VSAM, Eztrieve, CICS
• Uploaded all development documents, testing documents and defects using Mercury Quality Center.
• Involved in writing SQL queries like Correlated sub-query, Table joins and set operations for Database testing.
• Project tracking and status reporting.

Environment: OS/390 Using COBOL, JCL, DB2, Java, J2EE, MS-Office, MS-Project, HP-Quality Center, QTP

Confidential, Chicago, IL

Onsite Coordinator/Technical Lead

Responsibilities:

• Functioned as the Technical Lead and as Onsite/Offshore coordinator
• Business Requirement Analysis, Effort Estimation, BRD, TDD, Risk Mitigation.
• Prepared Client Presentations
• Analysis, Development and Testing using DB2, JCL, COBOL, VSAM, CICS
• Involved in System testing, Integration testing, Regression Testing, Acceptance testing
• Mapped the Requirements and Test Cases using Traceability Matrix.
• Defect Tracking using Quality Center
• Attended defect resolution meetings with the development teams and worked towards bug resolution
• Business Analysis/SME, Project tracking and status reporting to all stake holders.
• Facilitating team meeting between onsite/offshore, BA/Development team and offshore testing team.
• Project Management - Project tracking and status reporting .

Environment: OS/390 Using COBOL, JCL, DB2, HP-Quality Center, QTP

Confidential

Business Analyst

Responsibilities:

• Interacted with Requirement Analysts/ Business Analysts/Users/Developers for collecting requirements
• Analysis of Maintenance Request
• Analyzed the business requirements and developed the Detail Test Plan and the Test Strategy
• Create Test Cases and Prepare test data and executed.
• Involved in System testing, Integration testing, Regression Testing and UAT
• Involved in code walkthrough for the applications before going to QA after Unit test.
• Defect tracking, Report Preparation and Reporting issues.

Environment: COBOL, JCL, DB2Team Size: 110

Confidential

Sr. Developer

Responsibilities:

• Feasibility study of the project
• Development and unit testing using DB2, JCL, COBOL, VSAM.
• Involved in Integration testing, Prepare test cases and test data
• Administrator for copybooks, Transition to new joinees

Environment: MVS, JCL, VSAM, COBOL, DB2, ENDEVOR, FILEAID

Confidential

Sr. Developer

Responsibilities:

• Application Study, Development, enhancement and testing using FOCUS, MVS, JCL
• Modified the structure of the reports.
• Debug the defects, Training the end users

Environment: FOCUS, MVS, JCL