SUMMARY:

• 11 years experience as professional manager - 12 years of technical experience
• Goal-oriented individual with strong leadership capabilities
• Keen insight into the global framework centered on the alignment of Business Intelligence tools and best practices for a customer centric landscape
• Provides comprehensive view that treats each project like an investment
• Takes broad view of all organizational projects ( not just external-facing projects)
• Provides focus on the areas best aligned with corporate strategy, solution design and process improvement
• Aligns organizations best practices for improvements across entire project life cycle providing strategic link between projects and portfolio including techniques to efficiently manage programs
• Manages project teams to consistently and predictably deliver successful projects promoting matrix organizational culture

TECHNICAL SKILLS:

Methodologies: Six Sigma, CMM (Capability Maturity Model), SDLC (System Development Life Cycle) Global best practices, ITIL, Waterfall, RUP, Rapid Development, Staggered Deployment, SOX Complainant, HIPAA

Applications: SAP R/3,MS Project, MS Office, Oracle database 9i-11g, Cognos, Hyperion Word, Excel, Access, Quality Center, Primavera, PeopleSoft, Publisher, Kronos, Lotus Notes, Acrobat, Photoshop, ZENworks, FrontPage, Dream Weaver, Crystal Reports, Informatica, Scholar, CC Mail, Panagon, Clarity, Live Meeting, Net Meeting, SharePoint, Express, Express One, Prism, Vantive, StarTeam

Operating Systems: Windows3.1- 2K-07/ME/ XP/NT UNIX, Solaris, SQL, Oracle, Linux, OS/370, Exchange, Novell

Hardware: Desktops/Notebooks, LAN/WAN, Routers, Hubs, HP 9000, IBM RS 6000, AS400, Dell, Compaq, IBM S/390, Gateway Printers/PC, Blackberry, Ghost-Imager, Lap tops, Simulators

Database System: Access, SQL Server, Dbase, ODBC

Functional Areas: Government, Defense Dept., Telecom, Airline, Healthcare, Logistics, Retail, Financial, Insurance, Supply Chain, Manufacturing

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

• Promoted value added initiatives e.g. communication, allocation, and team building
• Led complex projects/programs from design and development to production.
• Defined requirements and plan project lifecycle deployment.
• Defined resources and schedule for project/program implementation.
• Created strategies for risk mitigation and contingency planning.
• Utilized ITIL best practices for project/process performance and outcomes.
• Designed and maintain technical/transparent project documentation.
• Created plans and schedule project deliverables, goals, and milestones.
• Directed and oversees project engineering team and manages conflicts within group.
• Performed team assessments and evaluations
• Demonstrated leadership to define requirements for project risk
• Designed program analytics across PMO (PMI standards)
• Data warehousing analytics top-down/bottom-up
• Owned/analyzed continuous improvement documentation; created key learning documentation
• Provided reports using Business Intelligence tools
• Worked with other management to ensure fluidity across enterprise

Project Manager

Confidential

• Provided TIBCO/SAP UNIX Project Management.
• Involved EAI Infrastructure Team to coordinate resources through the delivery of project commitments.
• Performed data management, design, archiving, and technical requirements
• Updated, owned and maintained the 2008 resource loaded project plans that directed the work assignments for the team. Provided System Integration testing
• Performed data management, tracking, analysis, warehousing, and conversion solutions centered on continuous improvement /Cognos
• Owned/Managed virtual/onsite resources and assigned roles and responsibilities
• Wrote custom Superdome and server virtualization project plan.
• Identified/ communicated/tracked key milestones-baseline (critical path)
• Provided budget analysis and forecasting
• Created a weekly progress analysis on project delivery for the hardware team as well as project integration activities for the EAI Infrastructure team.
• Performed/changed issue management for the EAI Infrastructure team.
• Aligned the strategic business unit to -DSS/Business Intelligence elicitation (Hyperion)
• Performed pro-active risk analysis to ensure accurate mitigation and resolutions without compromising project
• Coordinated the migration of releases, cutover and go-lives into the Production Environment.
• Produced change control mechanisms to ensure the alignment of strategic business unit to project scope and organizational development.
• Actively engaged team to build synergy; conducted problem resolution when necessary
• RICEFW- Reports, Interfaces, Conversions, Extensions, Forms and Workflow
• Led detailed customer/shareholder/end user discussions centering on the effective implementations for continual process improvements
• Provided Enterprise/Legacy environment dependency management and report.

Program/Project Manager

Confidential

• Supervised internal technical staff on a functional or project basis, as appropriate for an EDW warehouse project.
• Owned the documentation for customer integration processes for data integration technology and design
• Managed a virtual and onsite project team focused on the alignment to the organizational mission and vision
• Performed EVM management/scheduling/planning ensuring budget was aligned to scope
• CRM projects, constructed, tracked, baselined from scope to go-live
• Used Informatica for data integration
• Responsible for data requirements, management, archiving and Use Case creation.
• Performed data management, and conversions driving data integration technology design/requirements
• Allocated resources aligned to specific roles and responsibilities and managed associated cost
• Utilized BI guidelines and procedures to address vulnerabilities, change and resolutions
• Performed gap analysis and looked for opportunities for customer centricity
• Partnered /Led DSS/Business Intelligence for data warehouse projects
• Worked with QA Team to analyze system: Load, use, end user need, accessibility, availability.
• Communicated effective solutions for continuous process improvement and sustainability efforts
• Recommended standards of governance for alignment to the strategic business unit
• Supported and documents risk, communication, scope was monitored/controlled/ and maintained Key Learning documentation.
• Performed data warehouse; e-commerce and other EDI (data transfer) documents and procedures.
• Acted as project liaison between ITS partners, client organizations and ITS leadership; assisted in vendor and supplier management of existing/new- clients/ vendors.

PM/ Business Analyst

Confidential

• Developed a strategic project aligned to the client relationship
• Developed, monitored risk, data changes, key learning, and scope documentation, processes and procedures
• Worked with customers, vendors and management to analyze, develop and document functional specifications for proposed solutions to business requirements of high complexity.
• Critically solved problems and maintained synergy through conflict resolution
• Utilized HIPAA standards and regulations
• BI- data management, archiving, integration for concise customer/end user transparency and design
• Constructed/performed end user training
• Owned/Evaluated and recommend technical solutions for ERP and CRM solutions.
• Implemented effective, creative ideas for business units, teams, and individuals while consistently owning reports and communication efforts across the organization

PM/ Business Analyst

Confidential

• Performed as a PM/ BA for Oracle 9i/Great Plains to Oracle conversion project.
• Created/ took ownership for detailed assessment of business/technical requirements and provided change management when necessary
• Utilized Business Intelligence tools and ITIL guidelines for predictive views of data processes and business operations
• Performed process mapping and consulted with users to define and document operational processes and translate to application needs
• Led/took ownership of detailed discussions to stakeholder/team/customer for integration of processes centered on continuous improvement for effectiveness/efficiencies while tracking progress therein.
• Cognos utilized for reports, to management, SOA platform supported
• Identified data/design for customer integration processes and provided/communicated requirements to the team, shareholders and end users
• Effective in coordinating decision resolution and escalating accordingly
• Performed data warehousing, technical documentation specifications to align to DBA work.
• Wrote and took necessary ownership of functional or technical specifications/design as required.
• Designed UML cases, DFD, ERD.
• Considered the capacity and limitations of the equipment, operating time for the desired result.

Program Manager

Confidential

• Owned and applied the portfolio project approach and development process to meet project objectives and business drivers within an Oracle e-Business environment providing data management and archiving.
• Worked extensively with the Manufacturing/Inventory/Reporting Business Units on a data transfer project from a legacy system to the Oracle 11g database.
• Utilized Clarity-management, analytics and forecasting across platforms
• Oracle environment management reporting Cognos to facilitate financial decisions
• Developed with team support, strategic data/warehouse integration direction and roadmap
• Proactively performed EVM planning and scheduling predicting and analyzing the budget, scope, and timeline to successful project completion.
• Owned the Allocation of coordinating staff, vendors, and resources e.g. personnel and equipment
• Managed Business Intelligence project integrating tools, e.g. CRM, SCM and ERP.
• Performed data management, analysis, and assessment for projects.
• Created Project Plans, Use Case diagram based upon the SDLC, ITIL guidelines or Rapid Deployment methodology
• Establishes a consultative relationship with client contacts in order to guide functional planning and digital design processes for continuity and improvements
• Managed the projections, analysis of EDI data integration/EDW database projects.

Business Analyst/Project Management

Confidential

• Provided Program Management of SOA (Service Oriented Architecture) initiative, meeting with SRB (Solution Review Board) and Functional and Executive Steering Committee.
• Responsible for Quality Assurance team data warehousing/diagrams, and reports, as well as Portal enhancements/ requirements/design.
• Utilized SOX for compliance/transparency
• Business intelligence CRM/SCM for reporting
• Identified project change/risk creating modifications to achieve project deliverables
• Performed data management and requirements elicitation.
• Involved in SharePoint application implementation, data structuring, archiving and Change/Risk Management.
• Managed Mercury Initiation, Implementation, and Installation Approval Board.
• Projects involved SAP Change Pointer Project; SAP Upgrade readiness; SAP FICO; ABAP; BASIS; BI; Data warehouse; e-commerce and other EDI (data transfer) between OfficeMax and trading partners; M&A
• Created Change Orders and Cost Models and training supplements to align with organizational goals.

Project Manager

Confidential

• Managed and organized resources, pricing, and deliverables of requirements information for hardware, software, and procurement.
• Developed and took ownership to revise data, technical drawings and written documents.
• Managed strategy to drive project to fruition
• Created Charter, Scope, WBS and deliverables.
• Maintained proper documentation for all related business processes
• PeopleSoft HR requirements gathered and tracked
• Developed end user training and worked to conceptualize the program moving forward.
• Provided guidance and actively participated to promote matrix organizational culture
• Involved in Oracle e-Business Inventory, Supply Chain, and training and development.
• Created Project Plans based upon the SDLC or Rapid Deployment methodology.

Project Manager/Training

Confidential, Lockheed Martin

• Developed plans for instructional parameters in Oracle e-Business, data integration. Inventory/ HR Management/Education.
• Provided EVM Management following ANSI standards - planning critical path.
• Performed data management, requirements, and design for integration and implementation.
• Led Business Intelligence team. ( onsite and virtual)
• Oracle Modules: inventory, manufacturing controls and transactions.
• Oracle data management/mapping/reporting and SAP Change Management.
• Ensured compliance and resolved inconsistencies.
• Maintained baseline/critical path monitoring, slippage and cost.
• Provided wide visibility and communications of team progress, assumptions, and issues.

Project Manager/ Business Analyst

Confidential

• Analyzed business systems; interpreted and anticipated client needs, evaluated current business/technical requirements, developed and/or coordinate development of data extraction (data warehousing).
• Developed Use Cases, Flow Charts and technical documentation showing the relationship between the system and users.
• Delivered performance against objectives/workflow.
• Involved in SAP, production, supply, operations and materials related to personnel and facilities.