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Project Manager Pmp/certified Scrum Master/release Manager Resume

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SUMMARY

  • As a technology professional with over 15 years’ experience and a reputation for success. My strengths as a leader in accounting, compliance, system analysis/quality assurance, and project management are best measured in relation to the important contributions I have made to the goals and objectives of my previous employers.
  • 12 years of comprehensive understanding of Systems Development Life Cycle and accepted practices as a project manager/release manager/resource manager with waterfall and agile projects within United Healthcare which have included workorders, capital, and operational projects
  • 8 years of coordinating projects with development, product marketing, Support and Client Services to develop quality software to ensure client satisfaction
  • Over 8 years analyzing accounting software to ensure functionality meets National and International accounting standards
  • 5 years of experience leading a team of Quality Assurance Engineers to manually test software and run regression automation scripts
  • 5 years of experience overseeing daily maintenance of time tracking system and month end calculation of paid, labor and billed dollars for IT Employee and Contractors Development and Operations & Maintenance hours
  • 5 years of experience with audit and compliance with finance team
  • 4 years of experience developing Maintenance Tables and processes to generate Internal Business Invoices
  • 4 years of project management experience with Cognos, Business Objects, MicroStrategy, Tableau, Web, and Data Management at United Healthcare for 8 concurrent projects that ranged from $500,000 to $2,000,000
  • Partnered with Communications and Training to develop knowledge documentation, training, communications, and collaboration Time Accounting Best Practices
  • Supported system analysts, quality assurance analyst, and developers in capital and operational projects for reporting, web, and data management enhancements, break fixes, and new development within United Healthcare

TECHNICAL SKILLS

  • PlanView
  • PPM Optics
  • MPWR
  • MS Office (PowerPoint
  • Excel
  • Word
  • Access
  • and Projects)
  • ALM
  • Mercury Test Director
  • Mercury Winrunner
  • Mercury Loadrunner
  • SQA Team test Suites
  • Purify
  • Quantify
  • Requisite Pro
  • and Clear quest Testing Tools
  • Silk (QA Partner) Testing tool
  • ISQL
  • SQL Plus for Oracle
  • Onyx
  • Tracker
  • Visual C++
  • Visual Basics
  • MS Query
  • Sybase
  • Microsoft SQL Server
  • ODBC
  • Lotus Notes
  • Clearcase
  • WebEx
  • Html
  • Com Objects
  • Cognos Report Writing.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager PMP/Certified Scrum Master/Release Manager

Responsibilities:

Manage multiple projects for Orbit team, ranging from work orders of 160 hours to medium size projects of 6000 hours. The Orbit team is a reporting team that has 7 applications and over 200 tenants. The applications are Cognos, Business Objects, Tableau, MicroStrategy, and Data warehouses. Responsible for multiple projects simultaneously. These will be capital projects involved in updating and consolidating functionality in various systems related to provider demographics. Heavily involved with setting up recurring status meetings with the business, fielding questions from the business, as well as handling issues that arise from the business. Anticipate issues and acting proactively to address potential issues. Gather and update project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents. Speak to details of the project to both the business and technical teams from beginning to end of all projects. Obtain maximum value from Information Technology project management services. Management of key projects to ensure successful completion. Manage cross - functional interdependencies. Improve processes to optimize performance and value over time. Provide risk management and issue/problem resolution as required. Facilitate meetings with customer to work through test cases and plans for UAT signoff and Production deployment customer checkout. Release Management - coordinated releases cross-functional work teams on multiple application teams

  • 4 years of project management experience with Cognos, Business Objects, MicroStrategy, Tableau, Web, and Data Management at confidential for 8 concurrent projects that ranged from $500,000 to $2,000,000
  • Partnered with Communications and Training to develop knowledge documentation, training, communications, and collaboration Time Accounting Best Practices
  • Supported system analysts, quality assurance analyst, and developers in capital and operational projects for reporting, web, and data management enhancements, break fixes, and new development within United Healthcare

Confidential

Project Manager/Finance Manager

Responsibilities:

Lead 5 resources on time compliance and control reports. Created job aids for PlanView Time Entry, Compliance and Control Reports. Created and maintained SharePoint Sites for Time Accounting Operations. Managed financial adjustment process for time compliance and adjusting of hours. Actively work with end users on time compliance to ensure all timesheets are approved and progressed by deadlines. Created and managed MS Access databases for team. Audited WBS projects are aligned with TAC Work Categories and Phases and allocating resources to their projects. Managed team to QA test TRS (Time Tracking Tool) when new enhancement were implemented. Developed test cases and scripts as a QA Lead in ALM. Tested enhancements and upgrades in TRS as a QA tester. Managed teams to complete UAT testing when ASK (an Application Storage tool) was being developed. Tested ASK application as an UAT tester. Developed Maintenance Tables and processes to generate Internal Business Invoices for new Billing Application (MPWR). Worked on the requirements committee for PlanView Implementation in 2009. Created Policies and Procedures for Time Accounting Operations for PlanView. Developed SOX Control Reports to ensure data flowing from PlanView to MPWR was accurate and complete each month. Transitioned contractor rates and vendor invoicing to Global Sourcing for new contractor application (Fieldglass). Transitioned financial core processing (TRS) to MPWR. Create Business Requirements for a major software purchase to support the data maintenance and financial close process.

Confidential

Project Manager/Systems Information Manager

Responsibilities:

Managed Time Accounting Operations resources to maintain IT time tracking development and operations & maintenance hours and dollars in both Journyx (2500 resources) and TRS time tracking systems (4500 resources). Dedicated time to analyzing functionality of software processes in TRS. Overseen daily maintenance of time tracking system and month end calculation of paid, labor and billed dollars for IT Employee and Contractors Development and Operations & Maintenance hours. Managed program allocation to fund enhancements needed to support time tracking system. Facilitate meetings with internal and external auditors to establish materials needed to support Sarbanes Oxley Audit Controls. Created and developed policies and procedures for security access to time tracking system, time entry compliance; SOX audit controls, financial adjustments, and consultant rate reviews. Managed team to QA test TRS (Time Tracking Tool) when new enhancement were implemented. Developed test cases and scripts as a QA Lead in ALM. Tested enhancements and upgrades in TRS as a QA tester. Process Map Month End Tables and Columns for Business. Developed Maintenance Tables and processes to generate Internal Business Invoices. Created Business Requirements for a major software purchase to support the data maintenance and financial close process. Managed capital and operation projects. Partnered with Communications and Training to develop knowledge documentation, training, communications, and collaboration Time Accounting Best Practices

Confidential

Quality Assurance and Automation Manager Accounting Software

Responsibilities:

Lead a team of Quality Assurance Engineers to manually test software and run regression automation scripts. Created Test plans and test cases for new functionality of software (Ledger, Payables, Receivables, Assets, Projects, Purchasing, and Inventory). Dedicated time to analyzing current functionality of software. Implemented policy to resolve issues with design. Overseen testing projects for 16 bit and 32 bit software for maintenance and general acceptance releases for 9 applications. Hired, trained, and evaluated employees on testing skills. Coordinated the testing of new releases with limited resources. Trained and Mentored QA staff on MsSQL queries and automation scripts. Tested COM objects using Visual Basic. Interacted with clients to ensure quality and performance of software is achieved. Implemented automated test scripts for 6 products enabling the company to test new releases across 3 platforms for various operating systems with different branding of software by reusing scripts. Implemented backend data retrieval allowing scripts to be reused for regression testing maintenance and new releases, eliminating the need to re-write scripts for each release and reducing time it took to test the products. Recommended and oversaw implementation of new features to improve product functionality for all products. Coordinated projects with development, product marketing, Support and Client Services to develop quality software to ensure client satisfaction. Coordinated multiple releases of 16 bit and 32 bit software various platforms and operating systems with close deadlines. Scheduled of resources, prioritizing of projects, and budgeting time to ensure project deadlines are met on time. Analyzed of software to ensure functionality meets National and International accounting standards. Organized and Developed source control for test plans, test cases, and automation scripts using Clearcase. Created System Requirements for a major software purchase to support the data maintenance and financial close process. Interact with clients to ensure quality and performance of software is achieved.

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