SUMMARY:

• A Program management professional with more than 20 years of experience in IT , information security assessment , supply chain management , validation, verification, testing, compliance, quality, PMO setup and business experience.
• Proven record of managing program life cycle from system design through integration, test planning, and verification via requirements - based execution, quantitative risk management, and formal change management techniques.
• Exceptional ability to lead cross-functional teams in order to identify program capabilities, assess resources, and collaborate with personnel ensuring projects delivered on time and within scope of budget.
• Improved learning processes, productivity, quality, and customer satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment.
• A team player who is passionate about driving organizations towards excellence, bringing shareholder value and enterprise effectiveness trough promoting change and improving processes.

AREAS OF EXPERTISE:

• Project & Software LC
• Program/Portfolio Management
• Risk Management
• Information Assurance

• Enterprise Architecture
• Budgeting & Forecasting
• Instructional Design
• Analytics and Business Intelligence
• Business Process Mapping & DCS Implementation
• Validation & Verification
• Project Management Office (PMO)
• IT Service Management (ITSM)
• Compliance & Standards: FDA, SOX, GXP & ISO
• Enterprise Resource Planning
• Quality & Compliance (QC)

TECHNICAL PROFICIENCIES:

Technical acumen includes: ITSM, EPM, ERP, SCM, EDI, VMI, and CRM.

Cross-industry command of: PMBOK , EVM , APICS, SCOR, SOX, OPM3 , ASAP, Standard s/ methodologies in project management, System design, Six Sigma, CORBA, COBIT, CMMI, Agile, SDLC, TOGAF, NIST SP 800-30, 800-37, 800-137 and RUP.

Project Management Tools: HP PPM, Changepoint, Innotrack, MS Project Server, MS Office, Lotus Notes, Exodus, Webex, Organizational Project Management Maturity Model (OPM3)ERP/SCM/EAM Systems: Mfg/Pro, D7i, SAP/APO, IMPACTxp, People Soft, OFA, E-Plan, Interspecs, OSA, RightNow, SharePoint

LMS: Moodle, ELMS, eCollege

Databases: Progress, M S Access, Oracle, Sybase, MS SQL

Data Warehouse & BI Tools: Kalido, Business Object, Rapid Miner, Planner Lab, Informatica Master Data Manager solution, Informatica, Netezza Appliances

Systems: Windows (All), UNIX (AIX/SCO), VMS/VAX, Solaris

Testing & Business Process Management Tools: Rational Suite of Products (RequistePro, ClearCase, ClearQuest, Rational Method Composer), Erwin, CASEwise, TrackRecord, Optimal Trace, Vantage, Designer/2000, Documentum

Application Development Framework & Languages: J2EE, .NET UNIFACE, XML/XSLT HTML, Shell Scripting, C/C++, Ajax, StarUML

PROFESSIONAL EXPERIENCE:

Confidential, Falls Church, Virginia

Program/Project Management Consultant

Responsibilities:

• Managed program/projects planning activities including identification of objectives, scope, resources, budget, and schedule including key program initiatives work plans, milestones, resource allocation, and monitoring/summarizing project progress and coordinated issues, risks, change management, and status to support effective decisions and project reporting to stakeholders and steering committees
• Driven an executive-level audience to define risks/problems, identify solutions, manage tasks and deliver the enterprise project and participated in negotiation of contracts and contractual changes and coordinates preparations of proposals, plans, specifications, and financial conditions of vendor contracts
• Led the development of program-level governance and process documentation to ensure consistent, quality execution and managed a portfolio of projects & a large program
• Optimized the SDLC and aligned the project framework with corporate strategic initiatives, and improved project delivery by establishing partnerships with Business Unit Leaders and providing visibility into actual IT investments in their areas. Facilitated the transition to Scaled Agile Framework (SAFe).
• Orchestrated supporting methodologies and processes in the Scrum project methodology, underwriting, prioritization, team mapping, project progress and expense tracking and reporting.
• Ensured that project deliverables are consistent with program expected benefits realization and key stakeholders have total transparency in the process while effectively applied and monitored governance policies and practices to project activities

Confidential, Herndon, VA

Enterprise Data Project Manager

Responsibilities:

• Planned course of program/projects, including milestones, resources needed and budget, use of technology and tools and documented it in program/project plans, following established program/project management methodologies.
• Participated in Confidential ’s Agile/Scrum transformation for implementing Scaled Agile Framework (SAFe)
• Provided coaching, consultation, mentoring, and advice to project managers of PMO. Assisted in the development and implementation of business cases, project charter, requirements management, application design, risk management, quality assurance, configuration management and process improvement.
• Developed/optimized processes and tracking tools for analyzing data to identify opportunities for continuous improvement; recommended tool changes based technical inefficiencies and user feedback
• Developed, reviewed and delivered project/program level artifacts on Enterprise Data Initiative. Designed and maintained IT dashboards, performance metrics and stoplight charts to determine the team progress during quality gates reviews utilizing EVM KPIs and escalated as necessary to provide corrective action to maintain scheduled activities.
• Focused PMO on providing minimum sufficiency in processes in order to generate progress. Fostered the Talent Triangle: program/project management skills, business acumen and leadership.

Confidential, Richardson, TX

Responsibilities:

• As a PMO program manager, developed and implemented processes and tools to ensure audit compliance in multiple areas, resulting in 40% increased efficiency and zero audit defects. Facilitated customer-facing risk management process, resulting in 90% reduction in escalations and increased customer satisfaction.
• Performed the key stakeholder analysis using Brainstorming, Interviewing, Power Interest Grid, and other data-gathering, techniques, in order to ensure expectation alignment and gain support for the project and developed the Program Charter by further gathering and evaluating stakeholder requirements, in order to document project scope, milestones, and deliverables.
• Led the development of Project Management Plans and other subsidiary plans by analyzing the requirement using Quality Function Deployment, Delphi Method, Affinity Diagram and other group decision making techniques.
• Implemented the quality management plan using Design of Experiment, Process Decision Program Charts, Quality Audits, Cause and Effect Diagram & Process Charts tools, in order to ensure that work is being performed according to required quality standards. Measured project performance using appropriate using EVM, CPM & PERT techniques in order to identify and quantify variances, perform approved corrective actions, and communicated with relevant stakeholders
• Transferred the ownership of deliverables to the assigned stakeholders in accordance with the Program Management Transition Plan by mitigating the operational risks

Confidential, Erie, PA

Responsibilities:

• Developed the Program Charter and established the Program Plan to facilitate business transformation program with desired outcomes and associated benefits. This transformation program delivered a clearly defined vision that was created and owned by the top management, implemented as a top-down approach with cross-functional implications and focused on Balance Score Card Learning & Growth perspective offered by the business environment
• Coordinated the Risk Management Plan and Risk Mitigation Strategy across all projects and mitigated and transferred business risk of aging technology
• Developed the benefit realization plan and it measurement criteria in order to set the baseline for the program and communicate to stakeholders. Defined and initiated projects, and assigned Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the compliance program.
• Performed Quantitative risk analysis using Tornado Diagrams, monitored projects progress, KPI’s, and milestones using Gantt chart in MS project, UAT, maintained control charts for the monitoring quality management, estimated critical paths for the risk analysis and mitigation plan. Managed the risks according to the risk management plan in order to ensure benefit realization. Maintained continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
• Coached, mentor and lead personnel within a technical team environment and presented periodic Dashboard reports on the current program, future opportunities and client issues

Confidential, Richardson, TX

Responsibilities:

• Defined the high level roadmap and developed Program Charter. Established the Program Plan and schedule along with balance score card to implement scope & quality management system with the program. Chartered & initiated projects by assigning project managers and allocating appropriate resources. Executed the programs management plans using tool identified in the planning phase
• Analyzed the variance & managed the changes in accordance with change management plan in order to control the scope, quality, risk, cost contracts and rewards. Developed the Benefits Realization Plan and its measurement criteria in order to set the baselines.
• Translated business needs into detailed architectures and designs along with all technical requirements and design technical solutions utilizing enterprise architecture standards including documenting all solution components and configurations
• Work with functional analysts, developers and development managers to ensure that all solutions are deployed within agreed timelines and supported after delivery
• Designed & Deployed the PMO process framework (more than 30 process assets) and trained the staff to use them. Mentored and coached personnel to sit for PMP® exam
• Conducted system requirements studies, capabilities, and limitations assessments for program office in order to analyze system performance, assess system documentation and interfaces, and evaluate system improvements.
• Developed and delivered several PMP, CompTIA Security+ and ITIL boot camp courses to individuals & cooperates for Multi Core Technologies using learning design techniques.
• Responsible for Capture Management Services for businesses, to create winning proposals to their government and commercial clients. Formulated Administrative, Technical and Financial proposals, ensuring their completeness in all respects.
• Screened technical and management staff as key resources, edited resumes, obtained consent letters, ensuring best-fit for solicitation requirements
• Improved and delivered the Quality Assurance and Business Analyst courses for a local IT consultancy

Confidential, Sterling, Virginia

Director Software Development

Responsibilities:

• Established Enterprise Project Management Office ( Confidential ) for managing projects of a very large healthcare organization, installing best-practices project management discipline, increasing on-time to 95% and slashing over-budget/out-of-scope projects. A PMO performance management/measurement framework was developed using Balance Scorecard Methodology for linking project execution to strategic objectives and business value. Developed corporate policies/procedures and trained managers
• Streamlined and simplified project delivery within approved budget by taking full ownership involving project planning, kickoff, conducting sprint planning by adapting agile methodologies, suggesting product improvements, facilitating communication between stakeholders, and delivering the project on time.
• Re-engineered support organization processes for a managed services contract to improve SLAs & setup performance measurement systems to monitor organizational wide metrics
• Spearheaded a multimillion dollars program for implementing next generation rich media architecture for a client with more than 300K desktop users
• Also was responsible for continuous improvement program to review business processes and technologies, identification of improvement opportunities and implementation of best practices/solutions that yield demonstrable Results

Confidential, Falls Church, Virginia

Adjunct Faculty Member

Responsibilities:

• Teaching Project Management, Computer Information Systems and Business Administration courses to graduate & undergraduate students.
• Designed, developed, and revised several graduate & undergraduate courses curriculums for hybrid & online courses using instructional design methods and competency-based learning /evaluation techniques

Confidential, Detroit, MI

Senior Project Manager

Responsibilities:

• Lead the continuous improvement program for NSF’s FastLane an enterprise grants management system used by over 250,000 users and disbursing more than $ 6 billion annually of grants worldwide. Facilitated the transformation of this flagship product to J2EE framework and resolved interoperability issues with legacy systems
• Decreased manual efforts, reduced cycle time by 80% and lowered opportunity for errors by reengineering the NSF’s Release Management Process through the automation of Release Notes and Readiness Review document
• Leveraged RUP framework for satisfying many of the NSF’s CMMI level 3 maturity goals in the requirement management, configuration management and product quality assurance process areas
• Performed the enterprise level analysis for the selection of EPM solution Changepoint using Multi-Criteria
• Migrated IMF’s legacy Enterprise Annual Meeting System to .NET environment and implemented a redesigned application interface in modern Windows look-and-feel along with a portal for facilitating delegates check-in and checkout
• Developed/delivered project management and IT service management training programs that generated measurable improvements in IT project success rates. Coached and mentored project managers at all levels, inspired them of higher standards of performance through communicating an energizing and compelling vision