HIGHLIGHTS OF EXPERTISE INCLUDE:

• Project Lifecycle Management
• Agile Scrum Software Development (Agile PSM I Certified Scrum Master)
• Agile XP Software Development
• Waterfall Software Development
• Mentoring / Coaching
• Enterprise Business Analysis
• Business Requirements Documentation
• CRM
• Financial Systems
• Data Integration
• Data Warehousing / Business Intelligence
• Hosting / Infrastructure
• Leadership
• Team Building
• Continuous Improvement
• Functional Testing
• Workflow & Process Design
• Training & Support
• Resource Management
• Offshore Project Management

TECHNICAL PROFICIENCIES:

Platforms: Windows 2012, Windows CE/RF, UNIX

Tools: Microsoft Word, Excel, PowerPoint, Outlook, Access, MS Visio, MS - Project (2010), MS PPM/SharePoint, Work Breakdown Pro (WBS Pro), Microsoft Team Foundation Server (TFS), VersionOne Agile Lifecycle Management Tool, Deltek ERP, Microsoft CRM, Salesforce.com CRM, Microsoft SharePoint versions 2003, 2007,2010 and 2012, DB2/CICS, Cool:Gen Client/Server Case Tool, Platinum Tools, QMF, ISPF, VI Editor, TOAD, Netfinity, ServiceNow

Languages/Database: SQL, JCL, COBOL, Oracle, DB2

PROFESSIONAL EXPERIENCE:

Confidential, San Diego, CA

Software Project Manager/Scrum Master

Responsibilities:

• Practiced project management / risk management fundamentals for Human Capital management software upgrades and enhancements required for ADP Vantage Human Capital Management System upgrade program in a highly government regulated environment
• Coordinated resource management activities (local, on shore & remote)
• Practiced Scrum.org Scrum Master PSM 1 fundamentals for managing software development projects for system interface development and business analysis report development
• Manage system and data integration projects to bridge ADP cloud platform HCM system into downstream and 3rd party vendor systems outside firewall for government regulated data integration, business financial reporting & payroll reporting
• Managed systems development & data integration projects for various systems and Business Intelligence Enterprise reporting (Business Objects Report Engine, Crystal Reports and ADP Reporting tools
• Managed cross functional teams to define, scale and complete software projects (on site .Net Developers, Off Site Business Analyst, Data Architects, API Developers and BI Analysts)
• Supported continuous improvement initiatives for software development
• Bridge, business stakeholders, applications development teams and IT 3rd party vendor software and service teams to deliver business solutions
• Prepared Project artifacts for audit compliance

Confidential, San Diego, CA

Software Project Manager

Responsibilities:

• Practice PMI project management / risk management fundamentals for CRM (Customer Relationship Management) software implementation and enhancements
• Manage system and data integration projects integrating customer interaction content data with consumer historical data using Confidential Enterprise Integration tools ( Confidential Cast - Iron Data Orchestration Tool, Confidential BPM Integration Tool, Web Services / RESTFUL, Data Power Integration/Connectivity Tool), extracting SalesForce.com data to legacy business systems
• Manage cross functional teams of on shore and off shore software resources to define, develop, test and deploy software projects
• Bridge, business stakeholders and applications development teams to deploy business software solutions
• Coordinate project lifecycle efforts from Project Initiation, Development and release (managing process to support Change Management, Release Management and Business Acceptance activities)

Confidential, San Diego, CA

Software Project Manager/Scrum Master

Responsibilities:

• Practice PMI project management / risk management fundamentals for Consumer Debt Collection & Recovery Support software upgrades and enhancements (required for Federally regulated financial industry)
• Manage resource plan for (on shore & off India shore) resources working on program projects for meeting and maintaining federal mandated regulation compliance requirements
• Practice Scrum.org Scrum Master PSM 1 fundamentals for managing software development projects
• Manage system and data integration projects integrating customer interaction content data with consumer historical data using Confidential Enterprise Integration tools ( Confidential DataStage/InfoSphere, Confidential Cast-Iron Data Orchestration Tool), integrating document reconciliation data and business intelligence data, extracting SalesForce.com data to BI Platform Operational Data Stores for Key Performance Indication Reporting (KPIs).
• Manage systems development efforts to enhance Java UI, DB2 and SQL Database, Legacy applications as well as web service based applications development projects
• Manage cross functional teams of on shore and off shore software resources to define, develop, test and deploy software projects (Core development and QA India Teams and local San Diego based development teams - BSAs, Architects and DBAs)
• Bridge, business stakeholders, applications development teams and Legal Third Party Law Firms to develop and deploy business software solutions
• Coordinated project lifecycle efforts from Project Initiation, Development and release (managing process to support Change Management, Release Management and Business Acceptance activities)

Confidential, San Diego, CA

Software Project Manager/Scrum Master PSM I

Responsibilities:

• Practiced PMI project management / risk management fundamentals for Patient Financial Systems software upgrades and enhancements required for national healthcare ICD-10 government regulation standards by October 1st, 2015
• Managed resource plan for a team of 30+ resources (on shore & off shore) working on program projects for ICD-10 medical coding government compliance
• Managed objectives giving focus to multiple chief stakeholders as required to manage and communicate solutions that impact both hospital and clinic operations
• Practiced Scrum.org Scrum Master PSM 1 fundamentals for managing software development projects
• Manage system and data integration projects to bridge Financial & Enterprise Medical Records (EMR) into new Scripps Enterprise Data Warehouse platform for business reporting
• Managed the hardware provision process to acquire and configure servers and associated hardware/network configurations for test environments
• Managed systems development & data integration projects for various hospital and clinic financial systems and Business Intelligence Enterprise reporting ( Confidential Cognos Report Engine, Open Text/Hummingbird BI Query reporting engine, Horizon Performance Manager ICD-10 remediation)
• Managed Business Intelligence Projects to identify and report enterprise wide key performance indicators (Kaplan KPIs fundamentals) that support clinic, hospital and the Patient Financial Services ICD-10 Program measurement needs
• Managed cross functional teams of on shore and off shore software resources to define, scale and complete software projects (on site .Net Developers/Analyst, DBA, Data Architects, ETL Developers, BI Analysts, Business Analyst)
• Managed continuous improvement initiatives for software development
• Bridge, business stakeholders, applications development teams and IT infrastructure/HW technical engineering teams to deliver business solutions
• Managed software compliance efforts as directed by Confidential Audit and Compliance

Confidential, San Diego, CA

Sr. Project Manager

Responsibilities:

• Practice PMI project management fundamentals for software development & deployment
• Managed systems development for .Net developed financial systems and BI Systems / Operations (Oracle DB / Confidential Cognos Report Engine)
• Managed a team of software resources (.Net Developers, DBA, ETL Developers and BI /Business Analyst)
• Managed continuous improvement initiatives for software development
• Bridged applications development team with SPAWAR infrastructure/HW technical engineers
• Managed software compliance efforts as directed by DOD
• Managed incident management reporting as support to the Navy Team

Confidential, San Diego, California

IT Project Manager

Responsibilities:

• Manage business acquisition (merger, acquisitions and divestitures / M&A) and internal web hosting projects.
• Primary focus is to manage projects that involve software / data integration, facilities management enhancements and telecommunications infrastructure upgrades.

Confidential, San Diego, California

Sr. IT Project Manager

Responsibilities:

• Provided swift & immediate project assessment for in-flight projects
• Introduced and set up PMI supported Project Management Information System (PMIS) for the Data Integration Project work stream. Components set up using SharePoint include the following:
• Action Items / Task Management
• Risk and Issues Management (full Risk Register tracking all key decisions, project concerns, issues and risk( risk register with response planning)
• Meeting and communication management - Including meeting minute archives, business process capture and Project Communications Plan
• Project Status Key Performance Indicator (KPI) reporting
• Quality Assurance / Defect Management & Tracking
• Project Management Lifecycle & Artifact Archive Management to support SOX audit control compliance
• Change Management & Project Configuration Management Artifact Repository
• Implemented PMI supported project management methodology for controlling risks, resources, communications, time/scheduling, and project scope

Confidential, San Diego, California

IT PM Consultant

Responsibilities:

• Responsibilities ranged from assisting the Executive and IT Operations Management Teams with setting project management process standards within the PMO, assisting customers with project requirements elicitation and requirements management duties, helping define customer hardware/ hosting / Service Level Agreements (SLA) and managing enterprise application integration (EAI) / business intelligence (BI) / enterprise content management system (ECM / CMS) implementations for major California construction management and project control organizations in academic, government and research subject areas.
• Managed projects using standard waterfall and iterative development methodologies. Performed general project management duties to define work activities and project dependencies, develop cost loaded schedules, apply risk management / risk mitigation practices, manage scope and report budget status.

Confidential, San Diego, California

Sr. IT Project Manger

Responsibilities:

• Adopted the company vision for data architecture; manage tactical daily tasks for IT strategic initiative to implement a master data management (MDM) program with multiple inter-dependant pilot projects for the initial launch.
• Managed multimillion dollar Business Intelligence (BI) / Data warehouse (DW) / Data Mart multi-tiered Oracle OBIEE 11g and Microsoft Sequel Reporting Services (SRS) multi- work-stream reporting program to support trade product, assets under management revenue and commissions data reporting.
• Trusted with non-disclosure agreement (NDA) strategic operations projects.
• Managed and delivered document management system feature enhancement releases for multi platform customer user community.
• Managed project internal team estimation activities, 3rd party integration software estimation activities and scope communication plans.
• Led requirements elaboration workshops to identify, and confirm business need, business rules and business requirements for enterprise application integration projects; projects were sponsored by business chief stakeholders representative of multiple business units.
• Completed full SDLC planning and analysis phase efforts for go/no go decisions to integrate a primary customers user community with the flagship company automated balanced stock trade platform (one million dollar project budget) - major process improvement initiative for the customer.

Confidential, San Diego, California

IT Project Manager / Business Systems Analyst

Responsibilities:

• Spearheaded successful system rollout of $3.4M Content Management System that powered a government portal; developed programs, policies for government coordinators, ensuring compliance with government security protocols.
• Managed company conversion of software applications from legacy Content Management System to integrated Content and Web Page Management system using .NET and Java platforms integrated with web services.
• Performed business analysis, vendor comparison and business process modeling to define requirements for an enterprise CRM solution.
• Managed the implementation of a configurable/custom enterprise Salesforce.com CRM solution allowing the Army to connect global disparate support units around the world.
• Successfully mapped government employee manual processes in order to facilitate an automated workflow environment using web-based tools; significantly improved process time and eliminated waste related to content development and completion time.
• Streamlined project management operations by implementing standardized project management best practices and procedures.
• Led planning sessions focused on defining project scope, developing workflow, and determining deliverables; consistently achieved all project objectives, which led to additional option year contracts, representing $3.7M of $10M contract with $6M in option year.
• Built a highly productive team by providing hands-on training sessions using classroom and webinar/ remote venues; instructed up to 35 participants during sessions.

Confidential, California

IT Project Manager / Business Systems Analyst

Responsibilities:

• Doubled as Internal PMO Process Improvement Project Manager: As a certified Business Analysis professional, I obtained and exercised excellent process improvement training using 80/20, Lean, and other continuous improvement principles and techniques. Worked with all 13 business department operational teams from Finance, Order Fulfillment, Sales and Customer Service, Product Management, Information Technology and Product Distribution to identify current state business workflow processes, locate waste improvement opportunities, perform process improvement techniques to perform value-stream process mapping, problem analysis, solution reviews, implementation of solutions and success monitoring and control. Implemented process improvement projects saving the company money by reducing employee work hours per year. (Major improvement projects reduced up to 800 hours of work effort per year)
• Led numerous small and large-scale multimillion dollar projects related to Customer Relationship Management (CRM) linking four (4) business units, business reporting, Enterprise Resource Planning (ERP), Data Warehouse (DW), and software integration.
• Consistently completed projects within established timelines by implementing PMI project lifecycle methodologies for feasibility/ initiation, planning, execution, controlling, and closure.
• Facilitated requirements elicitation workshops; supported technical teams in systems configuration, enterprise application integration, UAT, implementation, and user training.
• Recognized for outstanding contributions; advanced quickly from Business Systems Analyst to IT Project Manager Role due to exceptional performance.