Professional
Profile

• Project methodologies
• Project communications
• Achievable development plans and schedules
• Business Requirements gathering
• Risk Management
• Change Management
• IT Project Team Development
• Vendor Management
• Internal Business community relationship development
• Performance management
• Technology integration
• Full SDLC
• Data Conversion/Transformation
• Coaching and mentoring
• Cross-functional team building and leadership
• Issue Management

Technical Skills

• MS Project/Server
• Visio
• Oracle 11i
• ArcGIS
• ArcFM
• PeopleSoft
• JDE Development Tools/
• JDE Report Writing
• C++
• Java
• .Net
• K2.Net Workflow
• SQL
• Visual Basic
• Visual Basic for Application
• TSIB/Amtrix EAI Dev Tool
• WebMethods EAI Dev Tool
• SaaS
• Universe Basic
• Pick Basic
• Message Builder
• Unix System Admin
• Windows NT System Administration

Confidential
Roseville, CA
Feb 2012 - Present - Senior Project Manager

Confidential. (Cupertino, CA) - Feb 2012 - June 2012
Manage Apple SOX Compliance Project

Sub Contracted to ClientTrack -
Salt Lake City, UT

June 2012 - Present
Manage end to end implementation of Social Service Case Management Software
delivery for HMIS, Non Profits, Community Based Action and Faith Based Agencies

• Plan and manage Capacity Plan
• Manage multiple project deliveries
• Single point of contact for clients after the sales cycle
• Communicates project status to Client
• Develop Project Plan

Tracking and Oversight:
Responsible for Issue and Risk Management
Configuration Management (CM):
Manage Project Financials

Feb 2009 - Feb 2012 - IT Projects Manager/ Professional Services Team Lead
Manages all external applications (including schedules, dependencies) and has overall accountability.

Project Management

Responsible for overseeing the GIS components of the project through to successful completion and manage all ESRI Australia resources as well as all issues and risks associated with the GIS components of the project.

Professional Services Team Leader

Overall objective of the position:

Combining technical and people leadership skills to:
• Coordinate the activities of the team ensuring that you and your team are able to perform to the best of their ability all the time.
• Work closely with the Manager - Professional Services to ensure service delivery to clients is delivered in a manner consistent with our client experience vision.

Major Projects

• NT Power and Water Corporation Asset Management Capability Project (Budget $2.2M)
• VicRoads LRS and Connect Maps Project (Budget $1.5M)

Feb 2007 - Dec 08 - IT Projects Manager
Manages all external applications (including schedules, dependencies) and has overall accountability.

• Communicates project status to Client ) and EDS Programme Management
• Monitors effort expended
• Ensure the project meets project-specific SLA requirements
• Ensure Client acceptance of project deliverables occurs in accord with the agreed schedule.
• Develop Project Plan
• Status Reports and SLAs:

Tracking and Oversight:
Responsible for Issue and Risk Management
Configuration Management (CM):
Conduct weekly Core Team Meeting
Conduct weekly Client Status Meeting
Manage Project Financials
Adhere to Telstra prescribed project processes
Adhere to EDS prescribed project processes and methodologies

Projects Completed

• Tabcorp OBIEE Reporting Project
• Telstra Transformation 2 - Convergent Mediation Platform Drop TR2.1

Confidential
Lane Cove, NSW
Australia

Feb 2004 - Feb 2007 - IT Projects Manager
Used risk and quality based approach/processes/checkpoints to identify early and manage the outcome delivery risk for projects.
Delivered technology solutions to meet agreed Business Solutions, which are cost effective and scalable to suit business size and expected growth patterns.
Managed partner overseas developers (Patni India) in the development and delivery of projects.
Managed vendors in the delivery of IT solutions using an established governance model.
Implemented solutions into an agreed Business and IT supported environment for continuing health of the system.
Maintained the business project relationships and engagement for change management activity.
Contributed to IT Program Office Team Leadership and improvements to the project governance and risk based project management approach.

• Developed and maintained a risk model for allocated projects from initiation through to implementation phase.
• Project managed from the planning to post implementation phase using the maintained risk model to respond rapidly to project risks.
• Provided risks based project status reporting
• Developed and maintained project schedules,
• Organised and managed regular total project meetings and control minutes and actions.
• Established and maintained Project budget tracking
• Provided input to training plans to match organizations priority of projects and needs of the individual
• Feedback to Program manager on suggestions for continuous improvement.

Major Projects Completed

• Aristocrat Probity Management
• SABA Online Learning
• Quote Tool
• Product Catalogue
• Axapta NZ ERP Implementation

• Project managed Solutions Development Projects and delivered on time and on budget using approved project management methodology.
• Managed development projects thru the full SDLC.
• Established and maintained Project budget tracking.
• Reviewed current technologies and identified new solutions that will add value to the business
• Built ongoing in-house development capability for to support and enhace the current ERP System.
• Designed ,managed and documented the current system architecture relating to the current ERP System and integrations.
• Liased and managed relationships with 3rd Party suppliers.
• Managed the department’s budget and expenditure.
• Assured the quality, scope and timeliness of the developed solution by adhering to a strict QA process.
• Ensured the resource levels are adequate to meet all work requirements
• Day to day management of the software development team (permanent staff and contract staff)
• Ensured that all staff have attended workshops and other development opportunities provided by the organisation
• Ensured that development opportunities are incorporated into employee development plans
• Provided team members with regular feedback and coaching
• Ensured that any disputes within the team are resolved promptly and fully
• In conjunction with team members, developed and implemented performance plans which contain SMART objectives and stretch the individual and team in order to create learning and development opportunities
• Act as coach and mentor, leading by example in areas such as self learning, personal development and, partnering with the business
• Facilitated and attended regular update sessions / team meetings to ensure cognisance of the directions of the organisation and the team’s abilities to offer support to these initiatives

Projects Completed

• JD Edwards ERP Implementation
• OPTIKA Implementation and Integration
• Manugistics (Supply Chain Application) Implementation and Integration and Configuration
• Webmethods Integration
• CUB Peoplesoft One Customisation