SUMMARY

• Excellent track record in fast paced and complex business environment, Exceptional organizational and planning skills with the ability to work under pressure, multitasking, detail oriented and coordination skills. Experience of working across multi platform multi applications on both open and legacy systems and technology, possess strong functional, technical, analytical and leadership skills. Extensive hands on experience on Architect, Design, Develop, Test, Debug and Production Support. Experienced working in various ERPs and CRM applications, Web Enabling, Project Management and Software Quality Process (SEI - CMM and Six Sigma), Test Coordination and QA process.
• Thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
• Effective communication skills and record for coordination between globally located teams.
• Multi tasking capability with managing deliverables under stringent timelines and high pressure.
• Adept in providing Analytical Support to key business Applications /solutions
• Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.
• Coordinated Planning and Execution of Testing of the projects
• Excellent verbal and written skills, especially with regards to presenting findings to both technical and non-technical audiences
• Conducted Test planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Project Management, Tracking and Team Management including recruiting, evaluating performance and conflict resolution

TECHNICAL SKILLS:

• Hardware: IBM iSeries, AS/400, i5, Unix Servers(HP9000, Sun Solaris), IBM Mainframe
• Languages - RPG/III, IV, RPG FREE and ILE(Service program, Procedures and Prototypes), CL/CLLE, COBOL, JCL, FoxPro, C, VB, Java, J2EE, XML
• Scripting Language: Shell Script, HTML
• Middleware: MQ Series, Connect Direct, ODBC, JDBC
• Databases: IMS, DB2, UNIFY, MS SQL Server
• Operating systems: OS/400, UNIX, OS/390, Windows (NT, 2000, XP).
• ERP: JD Edwards, MAPICS, PKMS/WM, ASPECT IV, Jobs400
• Testing Tools: Test Director, Team Track, Quality Center
• Development Tools: PDM, SDA, RLU, SEU, iSeries Navigator, Visual Studio 6 (VB)
• SCM Tools: TURNOVER, ALDON CMS, MKS IMPLEMENTER, MS Source Safe
• Other Tools: MS Project, Rational Rose. Visio, HAWKEYE, ROBOT, DBU, EZVIEW, PFE, MIMIX, Informatica, MS Office, BRMS

PROFESSIONAL EXPERIENCE:

• Working as Senior Programmer Analyst since Sept 2010 with a multi-national company to design, develop, modify, test and maintain in house applications. The responsibility also includes interacting with business and functional group to gather requirement for new development and modification in existing application, designing the spec and get reviewed and approval from various stake holder before actual development, various testing and implementation. The responsibility also include maintain and enhancing existing applications.
• Significant projects worked: design and development of SFTP process to transfer files (both incoming and outgoing), design and development of multi-lingual support and converting existing application to use Unicode coding for database wherever applicable. Re-engineered cross partition communication across multiple company using mechanisms such as DDM files, SQL Package and Stored Procedures. Also worked on various Confidential design application to integrate AIMS application with IFS (Financial Application), implementation of SEPA to facilitate direct deposit for both A/P and A/R., E-commerce Applications, creation of xml document to communicate with other open system and web applications and receive and parse xml on iSeries.
• Ownership for all communications with business and business analysts
• Coordinated with business area on business needs and clarification to solicit requirements
• Analyze and understand business area best practices
• Prioritize and refine requirement in collaboration with business
• Identify risk and escalate to the project team
• Detailed status reporting
• Perform gap analysis at the business level
• Coordinate with business architecture team to understand existing infrastructure
• Translate Business requirements to Functional requirements
• Create Requirement Specification/Functional Design Document
• Create Technical Design in collaboration with technical architecture team
• Coordinate acceptance, system and integration testing

PROFESSIONAL EXPERIENCE

Onsite Coordinator and Technical Team Lead

Responsibilities:

• Maintained and supported Order Entry and Processing Application, interfacing applications
• Worked on the performance and application issues to improve performance, backlog reduction, lowering transport cost and eliminating order cancellation.
• Incorporated various checklists using Excel (macro) to facilitate review and delivery process.
• Managed and coordinated onsite and offshore resources to design, develop, create and execute test plan, coordinate UAT and delivery, change control, review and implement in production.

Confidential, Atlanta, GA,

Production Support Analyst/ SME/ Technical Lead

Responsibilities:

• Led a team of programmers with onsite offshore set up on development, maintenance and production support activities of multiple applications
• Managed progress, prioritized activities, allocated resources, organized and coordinated status reporting.
• Designed, documented, developed, tested (unit, regression & system), coordinated UAT and implemented
• Trouble-shoot, Debug and Analyze Production problems and to work out on issue resolution (by providing Work Around, Root Cause Analysis and permanent fix)
• Coordinated Version Control, Retrofit and Change Control Process
• Extensively used Connect-Direct to facilitate both inward and outward file transfer
• Tracked and resolved all issues related to data usage Confidential (Enabler) of CARE, combined billing issues, issues related to wireless rate plans and features, diagnose various logs
• Monitored jobs, JOBQ, Service Programs and application of specific areas going through iSeries, ROBOT and Connect Direct Logs
• Release specific integration and regression testing, facilitate implementation of releases.
• Worked in various enhancement projects of existing application
• Designed and Developed tools to support fixing production issues
• Worked on clarify tickets pertaining to billing/usage issues related to data rating, porting (both internal and external), rate plans and features to provide work around and fixes.
• Developed Reconciliation process of two different application systems using asynchronous communication. This process reconciles data integrity between two different applications, one of which carries out rating based upon feed from the other systems.
• Maintain and support EDI and web reporting system with internal and external applications/vendors
• Organize test data preparation and coordinate testing activities with QA team.

Confidential, Bloomington, IL

Testing Coordinator

Responsibilities:

• Created project/program level Test Strategy - outlines the scope, identifying testing need, testing type, levels of testing, testing resources, stake holders, risks associated and mitigation plan, test data and environment, build and execution etc.
• Created Test Plans for each level of testing, as identified in test strategy, clearly specifying the objective, scope, assumptions, approach, stake holders, dependencies, environment, Resources, Tools and software, issues and risks, schedules, defect tracking strategy and status reporting.
• Coordinated with enterprise resource group to define, plan, coordinate, set up and acquire test environments
• Manage multiple projects and resources across various locations
• Managed and prioritize activities, organize and adjust resources and monitor progress
• Evaluated and approved testability of requirements
• Coordinated execution of test cases with the resources identified in respective test plans, defect tracking and status reporting
• Tracked test results and provided progress status and reports on test results to the project team
• Imparted training to the team on testing need, test case preparation, execution and defect tracking
• Worked on data mart project for Agent’s commission and reward system
• Worked on migration project from IMS to DB2 that includes data conversion and data cleansing on a live application.
• Enhancement of existing CRM application for Help Desk
• Worked on Data Warehouse Project for Claims Application

Confidentia

Technical Lead/Project Leader

Responsibilities:

• Managed multiple locations projects under one umbrella project on mixed technologies and platforms.
• Created various plans such as Project plan, Quality Plan, SCM Plan, Test Plan, BCP and DRP, Estimation technique for efforts, various templates and checklists using Excel Macro and Word Templates.
• Defined execution process for various technologies.
• Managed staffing need, adjust and prioritize resources
• Managed Resource Allocated across projects for effective utilization of resources.
• Prototyped and defined coding standard for the project.
• Developed Knowledge Transfer (KT) process and documentation for KT.
• Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria and deliverables
• Managed Incidents and Change Request (using Peregrine Tool)
• Maintained QA Process and Metric Data Preparation
• Communication, coordination, Status Reporting
• Project management keeping in view the organizational standards, guidelines policy and quality standards
• Conducting Periodic QA and SOX compliance audit
• Mentoring and evaluating performances of the project team

Confidential

Software Specialist/Team Lead

• The skills used are RPG/400, RPG/ILE, CL/400, COBOL/400, DB2/400, SQL/400, QUERY/400, IFS, Java, JSP, WebSphere, AS/400 Client Access, PC-Communication Software
• Contributed as Team Lead on Analysis, Design, Development and Mentoring junior team members.
• Responsible for all projects and SDLC: gathering information, design, programming, review, walk through, testing and delivery.
• Tracked and controlled all the table related changes throughout the project
• Coordinated with client on all issues and query resolution

Confidential

Programmer Analyst

Responsibilities:

• Analyzed the existing code and identify source/command that needed conversion
• Used shell script, COBOL and C to create objects to substitute CL commands as part of the requirement for the above tool development.

Confidential

Project Lead / Programmer Analyst

Responsibilities:

• Studied and analyzed the requirements, create design docs, test cases including traceability matrix.
• Identified data source and data need to model and design database
• Standardized nomenclature, coding standards, prototyping and test procedures
• Designed and developed soft locking to handle record locking
• Administration program to handle various jobs, locking, authority and security issues.
• Designed and develop Payment Cycle, Cash Posting/Allocation including currency triangulation.
• Designed and developed Text Editor to associate text with various items.
• Developed inquiry and report programs using Embedded SQL and OPNQRYF
• Managed Configuration and Deliverables
• Peer reviewed of all deliverables and test results.
• Guided and Trained the team members

Confidential

Manager EDP

• Configured JD Edwards World (7.3) Software to function with new business processes for Fixed Asset module analyzed all reporting need and obtained management sign off.
• Analyzed, designed and developed Marketing Statistical Information System built around existing Sales Order Processing module (SOPIC/400) using RPG/400, CL/400, query/400 and RLU/400.
• Coordinate with user groups to study, map, organize and set up master tables for Manufacturing module (PROMIS/400)