SUMMARY:

• Senior level professional with Information Technology, Financial and Operational experience in broad based systems design, development, implementation and support.
• Strategically and cost effectively utilized technology in alignment with corporate goals.
• Consistently improved delivery times and service levels while reducing costs. Excel Confidential strategic planning, building high performance teams, project management, and implementing best practices and continuous improvement programs.
• Infrastructure/Software Development Office 365 Costing & Budgeting
• Contract Negotiations and Management Web Development/E - Commerce Business Process Improvement
• Security Assessment System Migrations/Integrations Enterprise Implementations/ERP
• Strategic Design Policy & Procedures Waterfall & Agile Methodologies
• Cloud Computing Sarbanes-Oxley 404 (COBIT) IT Governance
• Business Intelligence Project “Turnarounds” Financial Reporting
• Disaster Recovery/Facility Relocations “Big 4” Management Consulting Collaboration tools (Clarity, HP PPM)

TECHNOLOGY MANAGED:

Network/Cabling, WAN/LAN, Routers/Switches, Data Center Build Out, Hyper-V, VM Build, Architecture Design, SQL, Web Hosting/Migration. Monitoring, Backup, Installation of Workstations, Audio Visual, ERP systems (Oracle 11i e-Business Suite, Lawson), VOIP, Security, MPLS Circuits, Confidential Backup (Internet) Circuits, Racks and Power, MFDs, HP Servers. IBM Mainframe System/390 & AS-400, Windows & Linux O/S, Cloud Computing, colocation sites, firewall, mobile services, wireless topology, repeaters & hubs, end-to-end encryption (E2EE).

PROFESSIONAL EXPERIENCE:

INDEPENDENT CONTRACTOR

Confidential, Ft Lauderdale, Florida

Responsibilities:

• Successfully upgraded Penrad & migrated application running on a Windows 2003 server to a 2008 server.
• MS Office Migration - Analyzed existing deployment and downgraded MS Office versions that did not require access; reduction of instances from pro to standard 1411, savings in excess of $153,799
• Managed new HR/Payroll system (Workday) integration interfaces ( 20+)
• Managed replacement of POS system to Digital Dining
• Managed 2003-2008 Windows server migration
• Served as in house mentoring subject matter expert for several budding Project managers
• Developed and maintained project portfolio inventory ( 87 ongoing projects)

Confidential, Miami, Florida

PMO Project Manager

Responsibilities:

• As a function of normal infrastructure maintenance, mainframe (and some distributed) software and maintenance is being upgraded for a number of primary software products and related supporting software
• In order to support the growth the infrastructure technology Confidential needed to align with this business expansion by providing: growth in processor power by 100%; increase in memory by 800 %, expanding storage capability in excess of 100 % and deliver 24 X 7 support
• Confidential experienced transaction time-outs received by Confidential when attempting to connect to mobileservices.
• Assure infrastructure & software integration for new acquisition and ramp up acquired site for expanded business; including routers, switches, cabling, VOIP, SAN storage, LAN, WAN, VMware/Citrix, Exchange, VPN, Firewalls, Active Directory, DNS, web development for new business applications (i.e. Buyers, Remorse) and convert Broadtech's internet facing domains transferred over to Confidential for ownership

Confidential, Boca Raton, Florida

IT Planning & Governance Consultant

Responsibilities:

• Assisted senior management of customer facing systems (retail, merchandising, marketing, web development/e-commerce) in defining IT governance model for merger with Office Max
• Developed project plan and scheduling model for first “beta” store conversion readiness (I.e., hardware, software, inter project dependencies, financial and resource requirements)
• Reconciled budget and actual data between Clarity and Oracle systems for since inception to date

Confidential, Boca Raton, Florida

Infrastructure Project Manager

Responsibilities:

• Managed Oracle High Availability / Disaster Recovery implementation
• Project included the build out of a (DR) site in Knoxville, TN as a failover for the Jacksonville, Fl primary Data center
• Managed $1.3MM project budget; 7 project leads (hardware, software, external resources)
• Designed and implemented 5 phase project plan and MS Project Schedule
• Built SharePoint Project site as document repository and communications center
• Held weekly status meetings to resolve open risks, issues, action items
• IT Governance - Issued monthly Executive presentation - Toll Gate review
• Establishment of best practices:
• Developed Confidential matrix to define roles and responsibilities and monthly % effort utilization for all resources
• Established toll gate reviews as part of phase gate control for a waterfall methodology oriented project
• Created communications plan defining who, what, when & how project information would be disseminated

Confidential, Orlando, Florida

Internal Confidential Project Manager

Responsibilities:

• Managed new Asset Management infrastructure implementation
• Review of all 3rd party Vendor deliverables related to Discovery tools and HP Asset Manager
• Key stakeholder Communications management - 25
• Developed Internal project scheduling, forecasting, risk assessment, communications, action items, issues
• Executive Status reporting
• IT Governance - member of project steering committee
• Developed to be process work flows, integration points and internal controls
• Developed & maintained project Share Point site as a document repository and team collaboration site
• Establishment of a process driven, ITIL-based, industry best practice approach to IT Asset Management,
• Increased data integrity reducing manual input and duplicity of effort
• Reduced time and labor costs through automation Increased staff productivity
• Confidential systems headed as a trusted source for accurately tracked IT asset information in support of financial, contractual, and lifecycle planning functions.
• Change culture from reactive to proactive
• Enhanced Confidential, as a company, by raising CMMI level, thereby enhancing its image /presence in the global market. This maturity level encompasses compliance to the following industry best practices

Confidential, Jersey City, NJ

Project Manager

Responsibilities:

• Hired on a temporary basis to initiate a "proof of concept" for the "Independence Portfolio Replacement System":
• Plan and manage the implementation of projects or program components, and ensure high quality delivery within scope, budget, and schedule without losing sight of the project's business goals.
• Ensure identification and full integration of all work streams and dependencies, which may be performed by globally dispersed team members, and which encompass technical, business process, and organizational change readiness work
• Communicate timely project information, issues, risks, or status to the various stakeholders through appropriate methods and channels.

Confidential, Miami, Florida

Senior Consultant

Responsibilities:

• Assisted with aligning company with ITIL v3.best practices for service operations for infrastructure hosting and collocation revenue streams
• Developed user manual for new help desk system (i.e. ticketing, project management, change management, web portal development for training)
• Developed training plan & curriculum for super user groups
• Conducted testing for all related business scenarios and scripts, using Agile Methodology and MS Visio for process modeling to aid in GAP analysis

Confidential, Orlando, Florida

Senior Project Manager

Responsibilities:

• Full PMO life cycle development (initiation throughout closing)
• Full migration implementation using “waterfall methodology )
• Process improvements using Confidential proprietary guidelines, ITIL v.3 and SOX 404 compliance guidelines
• Enhancing the PMO process and reporting mechanisms

Confidential, Tampa, Florida

Program Manager

Responsibilities:

• Hired as the Senior Project Manager to manage all aspects of business process improvement project
• Working with 3rd party vendor ( Confidential ) developed GAP analysis to determine where the client is, where they need to be and how to get there (MS Project Server (EPM version 2007)
• Using Agile methodology, developed three phase project plan to assure appropriate process integration among the following process groups:
• Change Management
• Configuration & Asset
• Release & deployment
• Event & availability
• Demand & capacity
• Incident & Problem
• Project was global in scope requiring communications with stakeholders in several European & Asian countries, managing 20 client personnel

Confidential, Ft. Lauderdale, Florida

Senior Project Manager

Responsibilities:

• For SOX 404 compliance, ISO 9001, and ITIL Certification designed and institutionalized full SDLC policy, process, procedure & control for client for a new, publicly traded Corporation.
• Using Agile SDLC Directed the development team for an on line intranet “Business Intelligence Solution Dashboard” yielding a 45 % increase in productivity as a result of business process improvement and as part of ITIL Strategy for appropriate long and short term business needs.
• Created change management process, project budget and project reporting database for 30 newly developed reports, KPIs and executive dashboard.
• Developed and maintained project budgets, “ ITIL Best Practices”, & project management methodology using PMBOK (PMI); including
• Strategy - Portfolio Management
• Design - IT Service Continuity, Capacity Management, Supplier Management
• Transition - Change Management - Validation & testing
• Operation - Incident & Problem Management
• Managed the development of an Asset Management System for the IT department, resulting in the automated integration to the corporate General Ledger system and elimination of manual processing.
• Managed EDI development and integration into Web Portal (850 & 856) as part of Corporate B2B mandate
• Managed migrating of leasing system to original vendor for on going maintenance