Sr Project Manager Resume Basking Ridge, NJ - Hire IT People

SUMMARY:

A results driven professional with the knowledge and experience to lead teams from feasibility studies thru implementation.
Energetic, highly knowledgeable in business processes, analysis and principles, project management, out of the box thinker, results oriented, adopting the customer first focus.
Business Analysis Project Management Team Leadership
Cross - Functional Supervision Organizational Planning Strategic Planning
Enterprise Wide Implementations Process Improvement Conflict Resolution
Career Development SDLC/Agile/Waterfall

EXPERIENCE:

Confidential, Basking Ridge, NJ

Sr Project Manager

Responsibilities:

Project Manager for Business Transformation team - converting and building new indirect agent application using current retail application as design template.
Project utilized Agile Methodology.

Confidential, Warren, NJ

IT Manager

Responsibilities:

Project responsibility, business analysis, project management development thru support.
Designed, developed, collaborated on the paper invoice and internet wireframes, key member of the Core Customer Experience team with the lean six sigma team.
Developed, Formatted, Supported, over 100 million customer invoices and 30 million customer communications per month to enhance the customer experience.
Produced the input to both the Consumer and Business Internet teams to enable a better overall cross application customer experience.
Saved 16M annually by bringing one major letter application in house.
Saved 24M annually on letter interface process improvements.
5-10 Major invoice design enhancements per month / 2-5 new letters per month.
Projects managed and developed using Agile and waterfall methodology.
Supported the display of all invoices and customer communication to 35,000 Confidential to enhance the customer experience via IBM On Demand and ODwek.

IT Manager

Confidential

Responsibilities:

Managed, Designed/Delivered/Supported 15-20 complex projects per month
Responsible for all project deliverables and timelines.
New products and New applications created on a monthly basis.
Designed interfaces to and from the billing system for Text messaging, games, all new products.
Member of the Cross application team - aligning projects across the enterprise.
Weekly staff meeting and report to senior leadership
Weekly change management review and approval.