Product Manager Resume San Jose, CA - Hire IT People

OBJECTIVE:

Seeking a position that focus on delivering a compelling product to drive higher customer satisfaction and business expansion.

SUMMARY:

10 years of experience in product development and product management in the area of Collaboration and Network Security.
Strong focus in driving product simplicity and customer satisfaction; constantly working to improve partner profitability. Analytics approach to deliver solutions that responds to customer needs.
Skilled in planning and implementation; able to prioritize effectively, multi - task and achieve objectives in timely manner.
Experience in working with wide audience, internal and external, including vendors.
Experience in Agile development methodology working with fast paced environment, evolving processes and smaller groups with autonomy to deliver and execute faster.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Product Manager

Responsibilities:

As Product Owner (Agile), lead the product planning and work closely with engineering scrum teams to drive execution.
Develop product roadmaps for web services (Call Control and APIs)
Define product requirements for these web services and for the web portal (cloud management) based on the use-cases; work closely with user interface team in wireframe designing.
Lead the competitive feature analysis to understand market trends and identify any gaps or opportunities
Engage partners through product demos and market trials to get constructive feedback
Engage with the pricing team in defining the price for the new cloud offer

Product Manager

Confidential

Responsibilities:

Drive the overall deployment simplification initiative to increase partner profitability and reduce barrier to entry for partners by reducing the overall deployment time by 30% and configuration time by 50%
Define and drive provisioning requirements for mid-market Confidential that are provisioned through management application.
Drive product launch activities for multiple product releases
Experienced in working with various cross-functional teams in product launch and marketing activities.
Develop product documents showing key features, product advantages and differentiation
Provide product related training to sales and partners
Review product bookings to forecast trends on quarterly basis

Confidential

Sr. Software Engineer

Responsibilities:

Lead the overall test effort (including feature and performance) for the Security Appliance that provides firewall, VPN, IPS, email and web security.
Work closely with Product Development and Sales teams for demo to customers and provide feedback on competitive products
Increase customer satisfaction by bring escalation cases to closure, actively responding to customer queries and providing technical paper.
Lead the overall solution effort in SMB market for Security, Voice, Switching, and Wireless products to provide all Cisco solution.

Software Engineer

Confidential

Responsibilities:

Develop overall test strategies and define test process for the voice gateway.
The voice features were provisioned using Confidential as well as web application.
Design, execute and document the test cases
Drive the SIP certification process with service providers for SMB market

Confidential, Boulder, CO

Software Engineer

Responsibilities:

Testing IP gateways that provided routing, security and voice capabilities.
The features were provisioned using a web portal and testing included provisioning, reporting and performance activities.
Design, document, implement, and execute test cases; configure multi-vender test environment
Hands-on experience with application server and media server - Broadsoft and Sylantro