Dynamic high performance business analyst and project manager with a proven ability to manage, develop and deliver highly demanding and challenging IT projects. Broad automotive and health care industry experience in analysis, process management, full life-cycle project management, and customer service. Exceptional background with proven skills for motivation, results, and leadership.

COMPETENCIES
3M Health Data Management (HDM), Misys CPR, McKesson Horizon Patient Folder, HL7, ADAM, RUMBA (Java Mainframe), Business Objects 6.5i, Microsoft Office Suite, Microsoft Access, MS Outlook, Visio, MS FrontPage, MS Project, QuickBooks Pro 5.0, Lotus Notes (R4, R5, ND6), Lotus Formula Language, Lotus Script, PC Anywhere, Visual Basic, SQL, HTML, ASP, Vignette, B2B (Business to Business), B2D (Business to Distributor), B2E (Business to Employee), LDAP, Portal Technologies, CMS

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN 11/2011 - Present
Implementation Consultant

• Perform pre-assessment visits to target hospitals, provide consolidated write-up of current state analysis and future state recommendations
• Define application and hardware requirements; design and manage build and installation activities of the project
• Coordinate user, roles setup with the facility and security groups
• Provide interfaces and workflow assessment workbook with Health Information Management and hospital department heads
• Lead all requirements and design sessions for HPF and HIM
• Create and update data conversion cross walk tables
• Provide leadership and facilitate work efforts across multiple IS teams, business partners, facility staff and vendors
• Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor application infrastructure
• Organize agendas, rooms, equipment needed for project visits, testing, and training at facility
• Execute testing scenarios for unit and integrated test
• (IT Lead for interfacing with the HIM department on all project matters)

Confidential,1/2011 - Present

• Teach undergraduate level students in Project Management, Data Mining, and Applied Information Technology
• Maintain classroom management to keep students on task
• Evaluate student progress and support recommendations for further student development

Confidential, 12/2007 - 10/2011
Confidential, Architect - 4/2010 - 10/2011

• Responsible for troubleshooting technical problems for customers using Horizon Patient Folder (HPF) and Health Data Management (HDM)
• Provided forms management for electronic medical records, process re-engineering, workflow management, and training and support expertise for customer sites
• Worked with operations staff to articulate business requirements related to Electronic Medical Records and 3M HDM projects
• Identified opportunities to improve business processes with results in improved efficiencies
• Acted as liaison between the customer (physicians, nurses, clinical staff, coding staff, and patient registration) and the vendors (3M and McKesson) as related to functional specifications
• Monitored and communicated changes to ensure compliance and adaption on behalf of the customer
• Developed and managed knowledgebase for all solutions implemented at customer sites
• Developed test scripts for all system implementations, changes and upgrades and participated in system functional and integrated testing

Project Manager Associate - 12/2007 - 4/2010

• Responsible for Contract Management and contract audits
• Performed monthly budget reconciliation and perform budget analysis to locate cost savings
• Managed IT projects for multiple hospital locations, worked with vendors for price quotations, technical specifications, and product information, as well as managed multiple services lines responsible for completing project tasks

Confidential, Auburn Hills, MI - 3/2006 - 12/2007
Business Analyst

• Served as liaison and primary contact for company executives and front line employees for dealer portals
• Managed team of three business analysts responsible for internet portal security access, user audits, maintenance, business application support functions and problem resolution
• Responsible for data requirements and customization, security requirements, and integration of applications
• Perform quarterly audits for portal applications that fall under Sarbanes Oxley scope.
• Created Business Objects reports for monthly and year to date sales figures for management Performed portal content updates and content management utilizing Vignette
• Coordinated dealer Help Desk workflow processes as well as provide third level Help Desk support to dealerships and corporate users

Confidential, Auburn Hills, MI 8/2001-12/2003
Programmer & Systems Analyst

• Met with key business personnel to gather project requirements, Designed, developed, tested, implemented and supported Security, Human Resources and Corporate Safety Notes Domino 6.0 databases
• Reduced processing time (1 - 2 days) and improved accuracy of data by redesigning several Notes Domino 6.0 database applications
• Experienced with full System Development Life Cycle

Confidential, Southfield, MI 1/1998-8/2001
Systems Consultant / Team Leader (3/1999-8/2001)

• Gathered and documented requirements, designed, developed, tested, implemented and supported databases to improve the efficiency with reporting issues
• Provided leadership to 5 direct reports, performed annual performance reviews and managed minor disciplinary issues
• Analyzed, designed, developed, maintained, and provided end-user support and training for 10 Lotus Notes 4.6 department database applications
• Testing lead for Y2K database reliability and functionality
• Created and executed test cases as well as experience in full System Development Life Cycle
• Maintained a sales and time forecasting executive report that allowed for executive management to perform budget forecasts

OTHER EXPERIENCE
Flint School of Therapeutic Massage, Office Manager / Instructor , Flint, MI 05/2004 - 3/2006

EDUCATION
Currently pursuing Health Information Management degree

Masters of Health Care Administration / Informatics

Bachelor of Science, Business/eBusiness

MCSD Certification obtained

PROFESSIONAL MEMBERSHIPS
Active Member - Project Management Institute (PMI)