SUMMARY:

• Additional professional training includes; 1999, Perle Networking specialist, 1999, Confidential Certified Specialist, AS400 V4R3, 2011 Unix Admin Certification Class, 2010, PMP Project Management Certification.
• Experienced in system administration and SQL to ensure optimal database connectivity and SQL log and drive maintenance utilizing the SQL database, for the past 10 years.
• Proficient in the installation, use and maintenance of Microsoft Server. SharePoint PMP, Developer and Trainer for 10 years in SharePoint 2003, 2007, 2010 and experienced in functionality and development, both front and back end, in SharePoint 2013.
• Has been a migration specialist for the last 5 years certified through Metalogix and Avepoint specializing in diagnostics and SharePoint Confidential as well as customized Nintex Workflows.
• Working knowledge of the Microsoft 667 and 668 SharePoint certifications as well as all of the TechNet transitional documents in preparation for 2010 to 2013 Migration and development.
• Also a SharePoint Trainer and has written extensive and customized curriculum suiting the needs of customers.
• Proficient in Windows Administrator to diagnose and monitor the SQL environment associated within a SharePoint Farm.
• Proficient in stand - alone and multi-server installations of SharePoint 2003, 2007, 2010 and 2013, both through Microsoft installation splash screen (Basic and default stand-alone software installation) or through custom PowerShell installation commands.
• For the last 10 years, has been specifically focused on Project Management and SharePoint administration.
• Supported many diverse and complex contracts providing a clear and concise understanding of SharePoint.
• Skills and experience include; installation, customization, diagnostics and maintenance as well as Business Intelligence.
• A Certified Microsoft Trainer and is a training designer for SharePoint 2010, 2013 and O365.
• Comfortable in a development role, as trainer, administrator and as a project lead.
• Specialized in Confidential and optimal configuration as well as migration from older SharePoint installations or other external sources.
• Over a decade of leadership and management roles for Government and private industry clients.
• Has a proven track record adapting and adjusting to his work environment.
• Has the ability to communicate efficiently written or verbally at any level in an organizational and customer chain of command.
• Proficient in conflict resolution and team motivation leading by example.

IT SKILLS INCLUDE:

Adobe Flex, Visual Studio 2008, Microsoft SharePoint 2007, 2010 and 2013, ISS, JavaScript, PowerShell, O365, SharePoint Designer 2007, MOSS 2007, Nintex Workflow 2007, WordPress 3.8, DocAve 5 and 6, Windchill 9.0 and 9.1, Knowledge Lake Connect, Capture, Imaging and Capture Server

PROFESSIONAL EXPERIENCE:

Confidential

Senior Program Manager / Contracts and Staffing, Millersville, MD

Responsibilities:

• Provided strategic direction to the Project Management Team and contract and program support
• Responsible for leading all strategic meetings in reference to future designs and new product implementation
• Maintained best practice methodologies throughout Program portfolio with monthly scope and timeline analysis as well as weekly optimization meetings.
• Provided PMO design and implementation through PM training performed face to face, online and over the telephone.
• Maintained close working relationship with internal development team in an effort to provide realistic timelines and scope retention.
• Regularly represent our PMO effort internally and at Client presentations, performing the role of presenter and PM SME.
• Utilize SharePoint 2013 and 2016 / O365 platform and BI Dashboards, to track our multiple project portfolio
• Responsible for Front end SharePoint Administration and design as well as backend design and development

Confidential

Senior Program Manager/SharePoint Implementation Team Lead, Annapolis, MD

Responsibilities:

• Manages all tasks and activities required to meet the requirements of the Confidential
• Manages the SharePoint team and all task assignments
• Prepares and delivers all reports documenting progress and status of all tasks
• Responsible for the design and direction of all SharePoint Migration Projects
• Responsible for designing and maintaining the PMP with managed scope and scheduled deliverables
• Manages and provides Tier 2-3 SharePoint user support for 5,200 active users responsible for content / site management in the MD Court System
• Serve as Technical advisor and SharePoint SME to the Board of Directors and Chief Judges of the Court of MD
• Manage Java and HTML environment utilizing Development Object Oriented Programming ( Confidential ), Object Oriented Design ( Confidential )
• Responsible for specifying, visualizing, constructing, and documenting the artifacts of software systems, using Unified Modeling Language (UML)
• Responsible for schedule, budget, SOWs, and technical requirements according to the Project Management Plan I authored and implemented.
• Responsible for the design and delivery of all Enterprise Training for SharePoint 2010 2013 and the O365 suite.

SharePoint Project Manager / Developer

Confidential, Washington, DC

Responsibilities:

• Manages all tasks and activities required to meet the requirements of the Confidential
• Prepares and delivers all reports documenting progress and status of all tasks
• Developed standard procedures and processes for the interaction of the development team during the projects
• Communicate tasks to client weekly by providing system analysis reports as well as Data Flow Diagrams and developing Use Cases.
• Ensured effective communication between all technical and non-technical team members, led, managed, and coordinated all staff and sub-contracted teams’ activities ensuring that goals and objectives were accomplished within budget and allocated timeframes. Weekly scrum meetings were utilized for ongoing review and task management.
• Lead projects in a transparent and efficient manner, Utilizing standard project management practices, such as Agile and Waterfall SDLC
• Develop Project Management board, allowing the Confidential to in corporate Business Analysis and Project Management on all existing simultaneous project under my watch.
• Developed the Clients Governance Strategy and Project Prioritization methodology.
• Maintains and troubleshoots existing custom coded ColdFusion content management system applications
• Oversees all SharePoint farm design implementation
• Migrates legacy USANet content from HTML sites and custom coded Cold Fusion content management sites into SharePoint
• Ensures that all site content is in accordance with Section 508 compliance
• Provides Tier 2-3 SharePoint user support for 52,000 active users responsible for content / site management in the Confidential
• Provides Tier 3 support to 96 US Attorney’s SharePoint intranet site-collections as well as all Executive Office’s site-collections.
• Responsible for all design and implementation of customized Nintex Workflows in an effort to maximize project efficiency.
• Initiated campaign to raise end-user support of SharePoint leveraging branding, managed metadata, and intuitive responsive design.
• Initiated design and implementation of live fail over network at an off-site location in an effort to provide consistent connectivity with minimal downtime in case of system outages.
• Provides Operations and Maintenance support
• Responsible for developing and continuously updating the Configuration Management Plan to document, manage and control all configuration changes to the sites, including migration to the SharePoint 2010 environment
• Operates and maintains the web servers and other components that make up the Confidential web environments. Servers and components include Windows Server 2003 and 2008, SharePoint Server 2007, SharePoint Central Administrator, Web Link Validator, Web Trends, and Sun One Web Server
• Develops event receivers using the .net framework to customize SharePoint functionality
• Operates and maintains technologies within the web environment including AvePoint DocAve, Cold Fusion Administrator, SharePoint 2007, SharePoint 2010, Google Search Appliance, Web Link Validator, Web Trends, and Sun One Web Server

Confidential

Senior SharePoint Solutions Expert, PM and Lead SharePoint Developer, Columbia, MD

Responsibilities:

• Identified and implemented industry best practices to improve the project management processes, decision making procedures, tools, etc. using Scrum and Waterfall techniques.
• Responsible for the management and operational flow of all projects including SharePoint environment administration, design, development, support, .net service manipulation and .net framework configuration as well as diagnostics
• Subject-matter expert in the installation and configuration of Microsoft SharePoint in large farm deployments
• Responsible for documentation of SharePoint application business requirements
• Responsible for providing project scope and effort estimations for a variety of clients in both the government as well as the private and public sector
• Responsible for developing project technology strategies based on key client objectives; diagnosing and mapping client requirements; articulating solution risks and barriers; recommending project approaches; preparing time and cost estimates and planning full project life cycle
• Responsible for the planning, execution and organization of data migration projects, either from SharePoint 2007 to 2010 or from file share solutions and external storage units into a SharePoint instance
• Obtained Nintex certification as user and in house trainer. Was responsible for all Nintex Workflow employee training
• Responsible for all design and implementation of customized Nintex Workflows, devised from the requirements gathered Workflows are implemented at the user level to minimize process steps and better maintain project scope
• Managed all SharePoint development projects at Confidential in Woodlawn MD
• Authored and presented 45 weeks of SharePoint training for Confidential Headquarters
• Responsible for leading a team of diverse developers and architects in both government and civilian SharePoint solution integration, from design and agile sprint development to task delegation and execution.
• Responsible for planning and running weekly meetings integrating the sales force, management and the development team in an effort to maintain deadlines and client satisfaction
• Specializing in migration of a variety of platforms to SharePoint, including but not limited to ColdFusion and WordPress.

Confidential

Technical PM / System Administrator / SharePoint System Engineer, Annapolis Junction, MD

Responsibilities:

• Responsible for designing, building, and maintaining a worldwide telecommunications network also to include the telephone and radio network.
• Managed software development team utilizing UML for the simplification of complex design and for the documenting of the artifacts of the COTS and GOTS software systems.
• Full rack builds, from wiring to connectivity and configuration from the ground up.
• Daily tasks required me to administrate over, install and operate classified telecommunications networking equipment, including cryptographic equipment, multiplexors, modems, routers, wireless, telephone, switches, and satellite equipment; install, operate and maintain network hardware and software; and troubleshoot and restore outages within the network both locally and internationally.
• Maintain and administrate in house SharePoint environment including but not limited to user permissions, library and database maintenance, handling common issues in MOSS and workspace and personal page configuration as well as user tech support and expert in Oracle technologies.
• Monitor and implement security controls on government and private automated information systems both overseas and domestically. I support operations in the areas of cyber security, contingency planning, general security operations, and risk management.
• As System Administrator level three, was responsible for managing and delegating tasks to a team of 19 level 1 and 2 System Administrators.
• Monitored, maintained and organized client issues through an online JIRA trouble ticket system using task delegation, task alerts and status reporting.
• Implemented customized Nintex workflows to better track project status among the analyst and development team members
• Formed a team of analysts and wrote a forensic white paper linking the company's main information capture service with a mobile forensic data extraction unit. The company achieved POC (Proof of Concept), ROI (Return on Investment) and full funding from our client for the completion of the project. Upon completion, the project was accepted and funded by the Confidential .

Confidential

IT Technical Project Manager / Tier 2 and 3 Network Architecture, Diagnostics, Technical Support, SharePoint Administrator / Lead Developer and Trainer, Hanover, MD

Responsibilities:

• Maintain SharePoint network and systems for remote and on-site users within their internal networks and sandboxes
• Deploy .net solutions as farm and sandboxed solutions to the farm
• Develop, test, and document workflows/processes prior to live deployment
• Support DMZ test lab for SharePoint 2007 server and WSS 3.0 IDE environment
• Install, design and support various HTML and PHP web hosting services such as WordPress and ColdFusion
• Install and configure Active Directory and DNS services and add workflow tools; SharePoint Designer 2007, Nintex workflow 2007, and Visual Studios 2008 within MOSS 2007 and the SharePoint system
• As SharePoint Administrator for the Navy client my responsibilities were to solve common problems with MOSS 2007 as well as deploy related products with MOSS 2007, backed up data on the server regularly, to manage and maintain all document libraries, user and team work spaces as well as meeting work spaces and to assist in the creation of user's private spaces as well as internal blogs and wiki mark ups. Managed all user permissions as well as write to the curriculum and design the training for all SharePoint deployment to every level of naval officer and employee. Analyzed the results of the training classes and questionnaires and adjusted the training accordingly for best results. Maintain my technical expertise by regularly studied the Microsoft Libraries online in an effort to stay up to date with practices such as Excel service configuration, Search Service configuration and BDC configuration.
• Provide Tiers 1-3 support to SharePoint end-users and in house employees.
• Assist customer in the administration of the Windchill PDMlink / Project link system; creating projects, libraries, workflow tasking’s, and security access rules
• Install and configure SNMP monitoring for the firewalls, routers, and switches in a client network
• Research and implement new technologies and methods to streamline customer process

Confidential

Branch Owner, Manager, Trainer, IT Supervisor, Linthicum, MD

Responsibilities:

• Supervised an IT team of 7 technicians
• Responsible for network architecture, configuration and upgrade
• Maintained network connectivity
• Designed and maintained wireless network and remote access capabilities
• Built and maintained company network hardware to include server, desktops, and peripherals
• Installed SharePoint 2003 as single farm installation for the purpose of document collaboration, department efficiency and organization.
• Performed hardware and software upgrades and repair to include virus scans, SharePoint and Server patches and scrubs
• Provide on-site and help desk support for all users
• Created Migration plan from concept to implementation, migrating all data and sites from SharePoint 2003 to SharePoint 2007
• Delivered user training for SharePoint Navigation and Administration.
• Marketing management, focus, analysis, and maintenance
• Trained new hires for all positions

Confidential

Manager, Trainer, IT Support

Responsibilities:

• Supported in the maintenance, upgrades and configuration of the corporate Windows network
• Provided on-site help desk support for all users in house and working via remote access
• Responsible for network upgrades, testing and administration
• Continuously named “Top Originator” among management
• Managing loan officer schedules, pipelines and production
• Recruiting, hiring, and release of employees
• Training on all software and loan products
• Recognize current employee knowledge; create and implement individual training methods and techniques
• Design training PowerPoint presentation for loan origination programs, as well as encompass and lead database training
• Role play and critique sales techniques

Confidential

Instructor, Network Administrator, Towson, MD

Responsibilities:

• Responsible for the curriculum, scheduling and instruction of all computer classes for the dental and medical assistants
• Handled all network configuration, maintenance, upgrades and repair
• Worked with the staff of instructors on the design of class outlines and curriculum as well all exams and tests

Confidential

Sales and Customer Assistance, IT Support, MD

Responsibilities:

• Handled sales, support and initial configuration of the Confidential AS400
• Worked closely with our technical division on hardware design and support
• Responsible for all software and hardware upgrades; through command line, bios and GUI
• Obtained and used my Confidential and networking certifications to assist in customer support on-site as well as taking calls on the help desk team