TECHNICAL SKILLS

OS: MS Windows Servers, Mac OS X, Vista, UNIX, Red Hat Linux, Citrix, Exchange/Active Directory

Platforms: HP Quality Center Manager, Oracle 10g, SQL 8, Clarity, Java, Greenplum, BOE, J2EE, .NET

Networking: Microsoft Servers, Active Directory VLAN/WAN, SAN, Cisco Routers/Switches

Tools Ciscoworks, Primavera, NetIntercept, McAfee IDS, Expand Accelerator, VMWARE, CITRIX, XenApp, XenServer, XenDesktop, Parasoft Service Virtualization, VB Script, Power Shell, Perl

Protocols: EGP, EIGRP, BGP, OSPF, RIP, TCP/IP, DNS, and DHCP

Other: SaaS, IaaS, PaaS, Cisco Unified Wireless LAN’s, VLANS, IPSec, SSL, SMS, Juniper

PROFESSIONAL EXPERIENCE

Confidential, National Harbor, MD

Sr. Technical Program Manager - Information Technology Division

Responsibilities:

Sr. Technical Project Manager responsible for managing $43M Technology Program Budget while providing quality leadership to multiple onshore and offshore team members. Veteran project management professional providing quality technical support and excellent customer service at every level to produce business plans in accordance with overall strategic plans, operating budget, capital planning procedure and agency guidance. Responsible for providing risk mitigation strategies, contingency planning, enterprise program manager requirements and milestone deliverables for architecture and data modeling for major information technology systems projects. PM utilizing Agile and Scrum and/or SDLC Waterfall Methodologies for Project Management. Managed the development and implementation of information systems security and entitlement requirement plans; to ensure product- related documentation developed for customers. Project Manager utilizing HDI Service Desk Manager, Clarity and MS Project Server, and SharePoint SME to prepare, implement, monitor and update project plans and related documentation to ensure consistent quality communications with all project stakeholders. Utilizing HP Quality Center, implemented Cloud, Service Virtualization, and (QoS) Quality of Service Technologies for DevOps Enterprise Software Project Portfolio Services and Knowledge Base Repository for Service Now ITSSM artifacts to consistently achieve desired quality metrics and deliverable milestones, and reduce cost containment for QoS. Developed Enterprise (PMO) Project Management Office for Environments. Enterprise Software Licensing Engaged Project Manager supporting clearly defined requirements and metrics by the Enterprise Program Manager to provide quality information to ensure successful program delivery. Identify standards and requirements for Change and Configuration Management for any Change Requests. Providing quality assurance for best practices adherence and IT Governance to ensure consistency of quality delivery supporting 24x7x365 mission critical IT Infrastructure operations for 99.99% system availability.

Confidential, Washington, DC

Sr. Program Manager - Information Technology

Responsibilities:

Sr. Program Manager and Enterprise Software Technical Analyst for the Confidential for Information Technology working directly with confidential to ensure Governance, provide IT Security Management Oversight and Project Management expertise. PM Utilizing Cisco Technologies, Microsoft Project Server, HP Quality Center tools, responsible for Enterprise Software Licensing and Service Agreements, Master Project Schedules, Business Process Management, Quality Assurance and Technical Documentation to ensure quality of service for all technical operations support for Diplomats. As Security Technical Analyst, utilizing best practices adherence for IT Security Governance compliance to ensure quality delivery. Maintained trusted alliances with all State Department customers to achieve their strategic mission via management, design and implementation of innovative information assurance technology solutions to improve secured communications, automated business processes for efficiency of operations and overall enterprise cost savings.

Confidential, Washington, DC

Sr. Program Manager - Information Technology

Responsibilities:

Sr. Program Manager for the Confidential for Information Technology Project Management Office (PMO), providing Quality Assurance, Secure Access Gateway utilizing MS Forefront Identity Management System and Portfolio Project Management of all deployments, Server Upgrades and Migrations. Cisco based technologies Support Services for 24x7x365 mission critical IT Infrastructure operations for 99.99% system availability. eWorld Project Management Utilizing PMI PMBOK Best Practice based methodologies EVM providing QA for NIST & FISMA Compliant systems. PMO Analyst, responsible Security policies for IT Governance Policy and Procedures for DHS and USDOJ agency enterprise systems with multiple project budgets over $120 million.

Confidential, Washington Navy Yard

Sr. Program Manager - Enterprise Technology

Responsibilities:

Sr. Program Manager for Enterprise Software and Systems Infrastructure for Multimedia Services Team, reporting to the confidential and responsible for 24x7x365 mission critical IT Infrastructure Management of Operations for 99.99% system availability for NAVSEA. Network Engineer providing Infrastructure Support for all Cisco VTC/AV and SAN Storage QoS related projects. In addition, PM for the Cisco Digital Media Suite Project integration of VoIP, Digital Signage, CATV and IPTV for NAVSEA Command, Shipyards, SUPSHIPS, and Field Activities. Additional responsibilities include $50 million Budget Management, Stakeholder Communications, and Risk Mitigation for all projects. Provide Project Schedules, Quality Assurance, and Strategic planning for successful delivery of all team goals, and milestones.

Confidential, Landover, MD

Deputy Program Manager/Information Assurance QA Engineer

Responsibilities:

Deputy PM at OCC Landover Datacenter responsible for providing 24x7x365 mission critical IT Infrastructure operations for 99.99% system availability of Information Assurance Systems, Project Plans and Schedules utilizing Cisco Technologies, PMI methodologies and Best Practices, and EVM to develop Security Quality Assurance procedures for ISO 9000 and FISMA Compliant Computer systems. Responsible for development of Value Stream Mapping Strategies for lean Six Sigma Integration. Communication Reports for Treasury Secretary Testimony, Strategic IT Business Planning, and daily presentations. Utilizing SAN Storage QoS and Cisco technologies to implement QA System project requirements and scope for project lifecycle. implementation. Create strategies for Risk Mitigation and Contingency planning for deliverables, goals and milestones. Direct project engineering team to resolve any issues.

Confidential, Washington, D.C.

Sr. Technical Program Manager - Information Technology Analyst

Responsibilities:

Technical Program Manager of IT for the confidential, responsible Enterprise Software Project Management technical expertise for PMO Application Development, Database Management, infrastructure architecture improvements. PM utilizing Industry Standard Best Practices, Waterfall Life Cycle Development and consistently providing Project Management and Information Security expertise for 26 EPA Technical Teams and Program Offices deploying SharePoint Server, Microsoft Exchange Server, Active Directory, and SAN Disaster Recovery and Cisco Technologies. Developed, customized and successfully lead a strategically oriented new business development task for the EPA Offices Implemented Change Management, CMMI & ITIL SLA Management for Production, Process, Policy and Quality Assurance. Technical Manager on a Performance Based Contract, direct communications and technical reporting to the EPA Directors, direct Supervision of 50 staff.