SUMMARY:

• 19 years of IT experience in application development with Agile (Scrum, Kanban) & Waterfall development models based on the diverse nature of projects
• 9 years of experience in Agile framework managing multiple simultaneous projects in a fast paced dynamic environment.

TECHNICAL SKILLS:

• VB Script
• JavaScript
• XML
• HTML
• Gherkin
• CI
• MS Office
• Oracle
• MS - SQL Server
• TOAD
• QTP
• Akamai
• WinRunner
• Selenium
• Cucumber
• Jenkins
• SoapUI
• Websphere Studio
• Eclipse
• Altova XML Spy
• MS Project
• Coremetrics
• Enterprise/B2B
• B2C
• Wiki
• Subversion
• CVS
• Cloud
• Clarity
• Mingle
• JIRA Greenhopper
• Quality Center
• Rally
• Confluence
• Perforce
• Sharepoint
• RDK
• Gerrit

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Technical Project Manager/Program Manager

• In charge of development and release efforts for implementation and shipping of Business & Residential ArrisXB3, CiscoXB3 gateway devices. Manage the overall coordination, implementation, performance for transition from native to RDKB code on existing devices and implementation of the new code base for the new connects, ensuring that projects objectives and milestones are met within agreed upon time, scope, resource and requirements.
• Establish and manage project implementation timelines and strategies, provide project status updates on the program development and its related execution in a fast-paced, dynamic working environment.
• Develop & work with teams to maintain/update detailed project schedules, projections, risk matrixes, prioritize and execute tasks and integrate project plans & rollouts into other release schedules.
• Constantly engaged with Release Management in daily release deployments & creation of release plans (weekly/monthly) and work very close with QA teams to analyze reports in order to create RunBooks to deploy the latest code to specific environment(s). Manage consulting vendor/partner relationship and coordination with program stakeholders (Arris, Technicolor, Qualcomm, Intel).

Confidential, San Francisco, CA

Program Manager

• Lead product & development efforts in order to deliver risk management solutions to the company clients. Managed a few complex projects across different functions and teams within the program; provided release roadmaps, detailed plans for every feature, drove metrics & resource projections. Responsible for program processes & workflows setup, releases & iteration planning, processes improvements, managed stories/tasks & defects, analyzed data & provided metrics and reported on overall project delivery.
• Helped the team to improve on many processes, managed build and deployment process, facilitated agile ceremonies: iteration planning, stand ups, retrospectives & all the necessary meetings including key issues/blockers, risks & dependencies, provided statuses and drove to get decisions under constantly changing deadlines.
• Performed financial analysis in order to manage the scope to ensure commitments are achieved within agreed on time, cost & quality parameters, identified potential crises and devised contingency plans.
• Removed impediments, particularly improved transparency and radiated information. Defined and tracked project milestones while developing, maintaining and reporting on an overall integrated delivery plan.

Confidential, San Francisco, CA

Iteration Manager/Agile Technical Project Manager

• Scrum Master of two project teams delivering high-priority features for Continuous Integration project and for the team that provide production support for 4 projects, setup the scrum framework for both teams - including iteration planning, iteration open/close, backlog grooming, daily scrums, story huddles, showcases & retrospectives.
• Lead, direct, coordinated activities with other groups & departments, set team goals, provide hands on project and iteration management during analysis, design, development, testing & implementation phases. Responsible for tracking budget for assigned projects.
• Communicated project changes to the stakeholders on a daily basis, ensuring each proposed change goes through a systematic project impact analysis. Performed weekly product backlog management resulting in improvement in story output. Tracked and ensure visibility of historical team metrics and progress of the iteration.
• Provided coaching on Agile values and practice to the team, maintain the physical and electronic (JIRA) iteration boards, sprint backlog, velocity, resource planning and burn-up charts.

Confidential, San Francisco, CA

Agile Project Manager/Scrum Master/QA Lead

• Provided project management and iteration management expertise to leading department store chain Macy’s and Bloomingdale's. Direct development/deployment of multiple upgrades to Macys.com.
• Responsible for effectively initiating, planning, scheduling, estimating, forecasting, coordinating, controlling, managing and delivering all activities for projects and related release initiatives.
• Established strategy and approach, estimated workload & allocated onshore/offshore resources, performed project planning, mitigating risks, worked with multiple groups within the company in order to solve project related tasks, responsible for delivering multiple projects simultaneously.
• Identified projects scope, provided guidance and mentoring to project teams for the implementation of processes and best practices to offshore teams in India/Brazil/Russia, identified potential roadblocks and developed effective ways of addressing them, hands on in all areas and maintained meaningful metrics to assess current status and progress against milestones and goals.
• Managed portfolio and project budgets for several vendors including resources management using Clarity, MS Project and Excel tools. Implemented Agile methodologies in various projects/ phases when transition to Agile occurred.
• Streamlined process and procedures to assure effective communication with the cross-functional teams.
• Identified and removed impediments to the success of the sprint by working with every single team member.

Confidential, San Francisco, CA

SQA Lead/Analyst

• Provided testing consulting expertise for multiple complex financial projects in several departments including secure & non-secure sides of Confidential.
• Planed and conducted project kickoff meetings; provided application analyses, defined project scope; facilitated technical/operational requirements; developed detailed project test plans; tracked/managed projects to successful completion; communicated status, issues and risks to project stakeholders and maintained project documentation.
• Performed web services testing: comparison, data mining, created request XML’s for services from their respective WSDL’s and validated the schemas using Eclipse Websphere test suite, SoapUI and comparing results (diff. files) in Altova XML Spy & Exam XML tools.
• Created/managed document repository & libraries for the analysis, architecture, design, functional spec, mappings, requirements, use cases, vision and testing documentation. Planed the QA effort, organizing, scheduling, deciding exactly what needs testing with what priority and how it should be tested and improving QA processes.

Confidential, South San Francisco, CA

SQA Manager/Project Manager

• Responsible for project planning, resource, scope and budget management; communicated status and milestones; handled escalations, vendor and subcontractor management; performed quality reviews and contract negotiations.
• Analyzed application, system and security issues; met with business/project stakeholders in order to create requirements for the new software features.Worked with functional areas to design test strategies/techniques (incl. functional verification, setup testing processes), product business requirements, risk assessment matrix, developed scenarios/cases, project analysis, conducted test execution & analyzed test results.
• Determined technical issues and solutions, conveyed bug reports, project progress reports, system performance, functional problems, developed/wrote test plans, created tasks and milestones; set baselines, scheduled project plan using MS Project.

Confidential, Palo Alto, CA

SQA Lead /Sr. Automation Engineer

• Defined automation strategy, designed/implemented framework for automated regression scripts using QTP tool, setup test environment for automation testing (function libraries, repository, data), performed code reviews of all changes to the modules.
• Responsible for implementing SQA processes and procedures from requirement evaluation to test plan/cases development and execution, defect status, test results.
• Verified data integrity/structure in SQL Server DB for inconsistencies performing various queries using Query Analyzer, managed/provided technical direction to outsourced teams from Mexico and India.

Confidential, San Francisco, CA

Sr. SQA Engineer

• Led several projects for company website, executed test processes that cover a broad range of testing methods including the following: coremetrics testing, unit, integration, regression, flash and verification testing of data transfer between back-end (AS/400) & Windows front-end using various quires.
• Developed and maintained automated test framework using Mercury Interactive WinRunner.
• Scheduled team meetings & provided plans and processes regarding detailed work breakdown, master schedule, escalation and jeopardy procedures and monitoring procedures.

Confidential, San Francisco, CA

Sr. SQA Engineer

• Developed test documentation designed to verify web store seasonal, weekly/daily content updates & product flows, online approval, purchase & redemption of Stores Gift Cards.
• Constructed functionality, integration and automated tests, implemented automation scripts using WinRunner. Participate in code reviews to identify missing & incomplete requirements.
• Configured, set up and maintained test configurations for the shipment process, new web promotions, credit authorization through Credit server to VISA, MC, AMEX.

Confidential

Sr. SQA Automation Engineer

• Participated in design and developed test automation tool/framework for the regression testing of the online banking website using Mercury Interactive “Astra Quick Test” tool.
• Implemented, maintained, debug automated test scripts and validated their effectiveness; reviewed requirements, specifications, end-user materials, test plans, defined application business rules, determined strategies and designs in order to setup a scripting strategy.
• Generated test reports and provided advice to management on the overall test and quality status of the regression tests. Trained & mentored UAT personnel who own the automated system by the end of the project.

Confidential, San Francisco, CA

SQA Engineer

• Tested complex business client/server application, developed test plan, wrote specifications and test cases according to the application's business rules, created data mapping documents.
• Conducted acceptance, regression, stress/volume, baseline, functional, multi-user tests. Performed conversion, replication and verification testing of data transfer between AS/400 and client/server Win NT-based system.
• Responsible for product installation from server to local machines, performed testing on various instances of MS-SQL Server-based databases utilizing iSQL/w utility and SQL.