OBJECTIVE

To obtain a position where my skills and abilities will significantly contribute to The overall growth of the company.

SUMMARY

• Work independently and as part of a team, highly motivated self - starter. Strong customer service Organizational and management skills acquired through Employment with a large and small Telecommunication Companies.
• Adapts Quickly to company’s changes, assignments and Responsibilities. Easily grasps New ideas and concepts.
• Excellent oral and written communication skills Utilized with a positive attitude in work related situations.
• Experience in Utilities, Telecom, Real Estate, Logistics and Construction.

TECHNICAL SKILLS

• MSDP System and Odyssey
• NetCraker and Site Handler,
• ATLAS, MRF, SSTAT
• Cascade Lookup
• Microsoft PowerPoint
• Norad, Century Link System
• Siterra, VFO, Level 3 system
• I-Connect, EOF System
• Homer, Granite, Telnet
• CASPR, F&E, ORACLE
• XNG Client and Web XNG
• S print ESI Change Request
• Prism, FOCUS
• MetaSolv/TBS, Circuit Vision
• CTS, CSS, Auto Forms
• MRF (Retune Equipment)
• Unified Constraints Tool
• Granite Works, CSG,
• IWOS, SAVVION and Visio
• ASR, LSR, DLR and CLR
• Carrier Add System (CADB)
• PeopleSoft System, LERG
• AOTS, Bill Track Pro
• Telegence, Remedy
• Homer, E-Suplierlink
• Q Message, Access Ordering
• Site Locator, GIG ASRs
• SLA ( Service Level Agreements)
• Project Management
• Project Budgeting
• Project Forecasting
• Utility Drawing Analysis
• Site Acquisition Specialist
• Staff Implementation
• Project Program
• Oral & Written C orrespondence
• Vendor/Contractor Relationships
• Marketing Communications
• Liaison/Coordinator

PROFESSIONAL EXPERIENCE

Confidential, Schaumburg, IL

Project Manager/Site Acquisition/Construction

• For new-build/existing projects, responsible for managing site acquisition activities from initial search ring release through Notice to Proceed (NTP).
• For site modification projects, responsible for m anaging site acquisition activities from leasing and zoning audit through NTP
• Reviews collocation applications and submittals
• Manages A&E Vendors
• Coordinates any revisions needed
• Establishes project policies and procedures
• Serves as main client interface which includes providing reports and attending status meetings
• Manages the Site Acquisition Specialists as they coordinate with tower owners and/or private landlords to negotiate and secure lease entitlements as project scope defines
• Prepares or reviews reports, forms, logs, budget documents, group goals and objectives.
• Ensures all field personnel are provided with lastest approved AE drawings, site plans or other needed documents
• Responsible for the management of equipment and cost allocations to ensure projects are delivered on time, in full scope, and within budget.
• Manage the administration, planning, operations, and work of consultants, subcontractors, and independent contractors
• Manage Existing Sites, New Build, Special Events and Small Cell sites
• Walk sites and work closely with ComEd engineers to determine where meter will be installed
• Closeouts of Sites (Photos, Documentation, Permits, Zoning etc.)
• Required to meet daily deadlines and Monthly Targets required by AT&T
• Work with Tower Owners (ATC, SBA, and Crown Castle etc.)
• Escalate issues if revenue needs to be adjusted on a job
• Resolves leasing, zoning, and permitting issues as needed
• Review and approve GC bids for construction and Process PO
• Prepares and submits notice letters to landlords as required
• Reviews and approves payment of vendor and subcontractor invoices
• Maintains milestone completion forecasts in client's database and Tasks within that database
• Implements strategies and priorities to meet client goals

Confidential, Elmhurst, IL

Project Manager/Site Acquisition/Construction

• Manage site modification projects, responsible for managing site acquisition activities from leasing and zoning audit through NTP
• Manage Existing Sites, New Build, Special Events and Small Cell sites
• Resolves leasing, zoning, and permitting issues as needed
• Manage Construction of new sites, existing sites microwave sites and High Voltage Sites
• Walk sites and work closely with ComEd engineers to determine where meter will will be installed
• Closeouts of Sites (Photos, Documentation, Permits, Zoning etc.)
• Ensure that all jobs are maintained in a project tracking system with complete accuracy
• Manage Equipment tracking and resolving problems with Equipment delivery and order discrepancies
• Manage General contractors and Various Equipment (Lucent, Motorola, Nortel, Samsung and NSN )
• Manage deployment meetings with other managers and team members to review the status of each job and implement changes as necessary to ensure timely project completion
• Working with Landlords and Site Acquisition Vendors to secure permission for site work
• Working with other Departments to resolve issues related to Carrier Installation submit ASRW or Inquiries to the LECs and resolving LECs Jeopardies
• Submit new order, discount, change and augments to LECs ( Confidential, Verizon,Century Link etc.)
• Required to meet daily deadlines and Monthly Targets required by Confidential
• Hardware- Ordering and Installation
• Escalate issues if revenue needs to be adjusted on a job
• Mange Financial True Up (make sure all change orders sent /received), share project performance Close Out Package to Customer, record date
• Work with Tower Owners (ATC, SBA, and Crown Castle etc.)
• Reconciles Revenue and Cost
• Mange Change orders
• Mange Material POs and Customer POs
• Build Equipment
• Liaison to clients and vendors
• Manage CDMA, GSM,UMTS and LTE, DAS Projects
• Mange Construction- Working with General Contractors (Conduit, Cable, Antenna, BTS Cabinets)
• Manage Weekly Conference call and meeting with Field Ops, RF General Contractors and Switch
• Manage Cabinet Swaps at Cell Site.
• Review and approve GC bids for construction and Process PO
• Develop a complete understanding of the scope of work, deliverables, timelines & quality
• Coordinate and follow-up of installations from install to completion
• Coordinate with several different LECs the delivery of new circuits and the construction needed between Demarc and Cell site equipment
• Work Closely with area Managers and Directors
• Make sure all area team members are following MOP to reach target dates

Confidential, Handover Park, IL

Project Manager

• Manage cell sites across National Market
• Manage CDMA, GSM,UMTS and LTE, DAS Projects
• Manage Scheduling all work for both Switch Ops and Field Ops for Carrier Add Installation
• Manage Equipment tracking and resolving problems with Equipment delivery and order discrepancies
• Manage General contractors and Various Equipment confidential
• Working with Landlords and Site Acquisition Vendors to secure permission for site work
• Working with other Departments to resolve issues related to Carrier Installation ie, problems with T1 Orders, Scheduling issues, Field Ops roadblocks
• Required to meet daily deadlines and Monthly Targets required by Confidential
• Hardware- Ordering and Installation
• Mange Construction- Working with General Contractors (Conduit, Cable, Antenna, BTS Cabinets)
• Manage Weekly Conference call and meeting with Field Ops, RF General Contractors and Switch
• Manage Cabinet Swaps at Cell Site.
• Review and approve GC bids for construction and Process PO
• Review final punch list
• Build Equipment
• Submit new order, discount, change and augments thru Access Ordering, CSG, Century Link etc
• Coordinate and follow-up of installations from install to completion
• Coordinate with several different LECs the delivery of new circuits and the construction needed between Demarc and Cell site equipment
• Work Closely with area Managers and Directors
• Make sure all area team members are following MOP to reach target dates
• Responsible for all aspects of assigned project/projects for or with the Network organization delivering the project Within the identified timeframe and at or below budget
• Single Point of contact on end to end management of assigned (large,/multiple) projects, completing projects within allotted timeline and budget.
• Clarifies and develop project scope, detailed work plans, schedules, objectives, estimates coordinates activities of the project team, identifying resources and implementation strategy.
• Conducts project status meetings, project reporting, and is responsible for project tracking and analysis, including project interdependencies
• Collaborates across multiple functions to ensure adherences to quality standards, internal processes, and reviews project deliverables. To drive to required project results
• Identifies, recommends and takes action to drive the analysis, solutions resolution to all issues/roadblocks in a timely fashion.
• Provides overall direction and technical or analytical guidance to project and program teams that typically span multiple organizations, markets and outside suppliers/vendors
• Provide technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems
• Ensure that critical path dates are base lined and managed effectively to ensure quality execution and deployment of programs and projects
• Submitted E911, T1, DS3 and Trunk orders to approved ILEC/CLEC Vendors.
• Created CTS, IWOS tickets to appropriate organizations
• Identified opportunities to improve processes and streamline work for the overall team
• Participant in weekly conference calls detailing status and resolving issues
• Provided exceptional training to fellow peers.
• Restored and updated Granite paths for data integrity
• Resolved billing issues with various vendors and tracked these problems through closure
• Performed research on circuits for possible disconnects and/or grooming
• Coordinated test and acceptance of Circuits upon receipt of DLR’s
• Attended and productively participated in User Acceptance Training for Granite Works
• Maintained working relationships with telecom vendors, (ILEC/CLEC)
• Manage equipment in Granite and Build equipment in Granite
• Manage financial tracking for savings

Confidential, Chicago, IL

Project Manager: Telco Facilitator/Engineer

• Build Segment and Path in Granite
• Verify equipment in Granite and Build equipment in Granite
• CFA assignments and circuit path information for cell sites Granite database
• Create trouble tickets and contact the LEC ( Confidential, Confidential Long Haul, Verizon, TDS and Century Tel etc)
• Manage GSM,UMTS and LTE, DAS Projects
• Manage AAV Project (Ethernet)
• Manage ASRWs, ASRs and Disconnect orders to the LECs (Verizon, Confidential, and Century Tel etc. )
• Track FOC (Firm Order Confirmation) until T1s are installed
• Escalated orders with various ILEC's and department
• Walk sites and work closely with ComEd engineers to determine where meter will be installed
• Managed cutovers, escalations and moves, adds, changes
• Create Work Orders in Homer System and Cramer System
• Manage Milestone Report Daily
• Request site walks with LECs and Provide Construction Drawings on site walk
• Make sure conduit is ran to LEC Aerial Pole, Ped or Manhole for Telco
• Make sure T1s are install and tested (T-Bird)
• Manage cell sites in the state of Illinois, Wisconsin and Indiana
• Make sure power (Com Ed) is install at cell site
• Make sure confidential are install
• Made decisions based on policies & procedures
• Mapping
• Weekly meeting with LECs ( Confidential, Confidential Long Haul, Verizon, Century Tel) etc.
• Weekly meeting with Construction, RF, PM, SAC, Switch, OPS, Leasing Dept
• Manage New Raw Lane sites, Collocation, and Roof Top Sites, Small Cell and existing sites.
• Build High Voltage Sites (Positron and Flash Wave)
• Manage Bid Walks and A&E Walks
• Make sure all building permits and leases are approved
• Manage T1s and work with multiple department to get the work completed
• Research circuits for circuit term renewal
• Built strong relationships with the LECs Managers
• Update Multiple Systems Daily

Confidential, Rosemont, IL

Network Services Manager

• Processing and managing the Frame/ATM billing
• Monitoring work queue
• Disconnected Circuit (ATM/Frame/PVC)
• Install Circuits (ATM/Frame/PVC)
• Build Equipment in Granite Verify Equipment in Granite
• Built Segments and Paths in Granite
• Generate monthly reports
• Tracking to closure of all report issues including those requiring MetaSolv involvement
• Dispute any billing or outage disputes that may arise
• Track all Trouble Tickets in MetaSolv
• Credit Disputes
• Point of contact for Project Manager as it relates to ordering the ATM/Frame products in MetaSolv
• Verify that money has been credited to customer accounts
• Managing escalations
• Ensure customer satisfaction and services level objectives are met or exceeded
• End to End service establishment
• Interface daily with the sales department to go over customer contract and pricing

Confidential, Lombard, Illinois

Switch Network Engineer/Provisioner

• Designed switch, voice and data circuits in TBS/Metasolv
• Responsible for building network and collocation facilities needed for voice and data circuits in TBS/Metasolv
• Configured designs to Lucent 5ESS switches, digital cross connect systems and router facilities in TBS/Metasolv
• Engineered Network DS3’s, T1’s and trunks to ILEC point of interface used for voice and data networks in TBS/Metasolv
• Interfaced daily with several internal departments to manage network traffic
• Project managed network migrations, hot cuts and network optimization in TBS/Metasolv
• Proactively tracked, researched and resolved issues related to ILEC orders
• Responsible for engineering to the Alcatel DACs (LMC and SMC) in TBS/Metsolv
• Interfaced with internal departments such as Translations, Operations and Network Planners
• Processed LECs ASR’s for initial trunks and T1s as well as augments in TBS/Metasolv
• Project managed eight switches in six cities (Dallas, Houston, Austin, St. Louis, San Antonio and Ft. Worth)
• Served as liaison to ILEC for circuit installations.
• Processed LSRs, and ASRs to facilitate unbundled Loop Orders using TBS/Metasolv
• Ensured firm order confirmations were received in a timely manner and update TBS/Metasolv
• Monitored work queues for new, disconnect and existing orders in TBS/Metasolv
• Responsible for escalating to all levels of management in order to meet corporate goals
• Provided leadership to department in absence of management
• Created, maintained and updated reports using Excel