SUMMARY

• Confidential is a manager/director, senior engineer, holding a master degree in business technology management, with over 23 years in leading, administration, identification, evaluation, engineering, development and implementation of small and large solutions. His experience includes architecture, design, development, analysis, security, support, evaluation, planning, reporting, quality assurance methodologies, disaster recovery and investigations of various third party vendors.
• His experience includes all aspects of project life cycle: initiating, planning, executing, monitoring and closing. Normal development cycles of iterative development include /IIScreating documentation, report generation, initial feasibility analysis, conceptual design, implementation, user training, and UAT.
• 23 years industry experience
• 7 years supervisory , including executive level and prior business owner
• System Engineering Management/Lead - Windows Servers prior MCITP and MSCE, some Linux
• Leading the DevOps, development and architecture of applications using iterative SDLC, including SCRUM methods.
• Network Engineer on Cisco switches, routers, layers 1-7, prior Cisco CCNA/CCENT Certified
• 15+ years plus running projects, upgrades, implementations, using change control procedures
• Designed and implemented architecture and network operations, data centers, desktops, web operations, accounting solutions and reporting solutions while managing projects, budgets, and personnel.
• Led, managed, and supported desktop operations, upgrades, and software licensing in multiple US & International locations.

AREAS OF EXPERTISE

• Cisco Network Design and Implementation (Routing/Subnets) · Change Management/UAT
• ERP/CRM Software Visual Manufacturing/Expandable · E-Commerce Strategy, Planning and Dissolution
• Windows Server some Linux · Marketing, Advertising & Web 2.0
• Distributed Applications SQL & mySQL with Web Servers · VMware 3.5, vSphere 4.X, 5.X Server
• TPM, Service Center and other large environment applications · Norton/ePO/McAffee AntiVirus

TECHNICAL SKILLS

Hardware: HP/Compaq/Dell/IBM, Ethernet, Token Ring, (3Com, Bay & Cisco Switches and routers), Cisco IOS, and Firewalls

Software: MS Project, Windows Server/Advance 2012/2008/2003/2000/NT, VMware 3.5/4.1, Exchange server 2010/7/5.5, Active Directory, ADS, IIS4/5/6/7/7.5, Sharepoint, SQL 7/2000/2005/2008/2012, SQL Base, all MS Office versions including MS Access, MS Project, Github, SourceSafe, DHCP, DNS, Novell NDS, Netscape Fasttrack Server, Symantec Antivirus Enterprise & Corporate Ed, Client Security. Enterprise support software Support Magic/Track-IT (Help Desk), Wireshark, Solarwinds/Orion, New Relic, Limited Sun Unix and Linux experience

Protocols: TCP/IP, Netbui, Nwlink, IPX, RIP, OSPF, BGP

Programming: Powershell, Windows Batch, HTML, PHP, ASP, Jscript/Vbscript, some XML, SQL, Rexx, C, Fortran, Cobol

Additional medial skills: Social Marketing (Facebook/LinkedIn/Twitter), ad campaigns (internet and print), Google analytics, national trade show design and implementation, and online ecommerce shopping carts.

PROFESSIONAL EXPERIENCE

Confidential, Tampa. FL

Technical Project Lead/Mgr - Confidential Windows IIS Server and Security Engineer

• Hands-on leading cross functional department projects, delivery, design, deployment and configuration. These includes Windows IIS SaaS applications, Linux Server based appliances (FireEye), network and infrastructure initiatives, testing, network investigation (Wireshark, Whitelistings), Technical Reviews, and Technical Project Management. Lead the internal development work with client third party vendors and internal developer teams (Agile) to deliver complex solutions on time. Defining the WBS for projects, schedules, SOW, SOU, Risk/Mitigation and BCP documentation needed for PMO. Windows server builds, IIS, vulnerability testing, hardening approvals, and applying corporate standards to builds. Multiple environments dev to prod, ITIL change control process, multiple nearshore and offshore groups, including networking, systems, security and DevOp teams.
• Responsible creating AD Service Accounts, Database backups, Visio Infrastructure Designs, Data Flows, and updating documentation stored in HP Manager Repository.
• Security Initiatives include: FireEye Appliances, Bit9, eCAT, WebSense, Spf/DKIM/DMARC, Archer for eGRC, Certificates
• Windows 2012/8 R2, SQL 2012, Server Certificates, DNS, DHCP, Email Relays, Firewall Rules, UAT Functional Testing, Application and Network testing - Wireshark, OpenSSH, WebEx, HP Manager.

Confidential, Tampa, FL

(FTE) Network Manager

• Supervised Windows Software Environment and Network operation, including two direct reports. 90% Hands off management focusing on business operations and critical projects. Aruba Wireless Upgrade Project was within a hospital/hospice setting. This project required limited impact to operations, crash carts, citrix/wyse environment. Helpdesk and ticket management, and vendor vulnerability scan results to harden servers.
• Systems: HIPPA Standards, Windows 2012/8 R2/2003, WSUS, SQL 20012/8, Sharepoint, Thin Wyse Clinets, GAL sync, Citrix/Wyse, Terminal Services, Visio, Trackit, Nimble SAN, Aruba Wireless Devices, SIEM evaluation

Confidential, Sarasota, FL

Interim Technology Development Manager - Startup

• Leading, managing, supervising the MVP development (Linux/LAMP) within a Cloud Configuration (Digital Ocean). Responsible for business planning to achieve business goals. Supervised DevOps with offshore developers, mySQL database architecture, query design, troubleshooting client reports, SOW, creating Business Documentation, How to Videos, and project schedules. Worked with early adopters and their individual requirements, vendor relations, purchasing recommendations, and operation of the SaaS cloud environment. Evaluation and planning of the addition of NoSQL (Hadoop/MongoDB). Working with COO, and CEO. The developers used PHP/Javascript/mySQL to code the MVP using a basic SCRUM/sprint development operation.
• LAMP stack development, Asana, GitHUB. SonicWall Firewall.

Confidential, Temple Terrace, FL

(FTE) Sr. Windows Systems Engineer/IIS Engineer/Management/Architecture/Security

• SME and manager overseeing windows engineers, and infrastructure, planning and strategy, responsible for infrastructure issues supporting project operation of SaaS environments, including creating a patching process (WSUS). Hosted client configuration and solution includes the support of the Staging and Production environments. Provide technical consulting, testing and investigation (wireshark/splunk).
• Maintain configurations for physical and virtual Web, SQL, and file servers: IIS, Application Pools, SQL, secure remote access, disk allocations and specifications, and Terminal Services. Contribute and participate on a variety of topics, including: establishing requirements for network, firewall, and load balancing to ensure smooth, full and secure access to network components, scalable web architectures, automation, application software deployment, identity management, systems security and hardening, monitoring, capacity planning, operational procedures and documentation. Responsible for infrastructure documentation, design, implementation, testing and support/troubleshooting. Participate in change management (CAB/ECC)
• Systems: SAS70, Windows 2008 R2/2003, WSUS, SQL 2008, FIM, Confidential Cloud, Terminal Services, Visio, Jira, Confluence.

Confidential, St. Petersburg, FL

(FTE) Sr. Windows IIS Systems Engineer - Implementation and Release Management

• Design, manage, monitoring and support of SaaS Applications and infrastructure (Cisco/VM/physical Windows Servers/Cloud). Remote software deployment and management (Orion/New Relic), administration of IIS 6/7/7.5, IIS configs, delivery testing, Wireshark captures, dotnet framework, pool management, event log review and AD/general server administration. SaaS change controls for development and release management, qa, uat, and production environments (CAB). Develop Powershell and scripts and Tidal Application triggers, New Relic and Orion Monitors, additional support of VIPs, Firewall routes, NAT, system monitors, FTP, DNS, AD, and MS Cluster SQL 2008 backend. Heavy documentation of environment configurations, change controls, ITIL, on-call rotation, infrastructure and operational procedures.
• SAS70, Windows 2008 R2/2003, Vsphere 4.1, Terminal Services, Visio, Tidal Enterprise Systems, Solarwinds Orion monitors, New Relic, Exchange 2010, PowerShell and Windows Batch Scripts, and Snagit.

Confidential, FL

Adjunct Teacher - Cisco and Windows

• Teaching various classes, such as Database Design, Operating systems, and Cisco CCNA (Routing and Switch) Classes, using Windows and Linux Servers. Class size from 10-25.

Confidential, Bradenton, FL

Application Support Engineer - Windows IIS Implementation Engineer

• Responsible for the design, manage and support of SaaS Applications and infrastructure (VM and physical Windows Servers). Remote administration of IIS 6/7, delivery testing, software deployments, dotnet framework, web based application installation, pool management, event log review and management, and general server administration. Participate in change management (CAB/ECC),
• Operating systems, Windows 2003, 2008, Windows Batch Scripting, Vsphere 4.1, Terminal Services, Visio .

Confidential, Boston, Ma

Application Support Engineer - Windows IIS Implementation Engineer

• Manage and engineering support of a QA Datacenter project. The project utilized global VM and physical (HP) Windows Servers with Oracle 11g, Cisco and VMware infrastructure by working with and various supporting teams and DevOps, routed protocols (TCP/IP/Port allocation), port flows, NATs, VIPs, VLANs and applications in US data centers, Moscow, Singapore and India. Diagnostic analysis of flows via wireshark, telnet and ping. Created implementation application documentation (Sharepoint), data center hardware specifications, change management requests (CAB), infrastructure requirements and recommendations. Remote administration of IIS 6/7, delivery testing, terminal services (some Citrix), dotnet framework, web based application installation, pool management, event log review and management, and general server administration. TPM, Service Center, port allocation investigation, FQDNs, naming conventions (FQDN/DN) for servers and databases, vendor relations and project meetings.
• Operating systems, Windows 2003, 2008, Windows Batch Scripting, Sharepoint, Vsphere, Terminal Services, Visio, some Sun Solaris/Oracle

Confidential, Alameda, Ca

Sr. Windows Systems Engineer

• Maintained Windows 2003 servers, backups, and the highest possible level of performance, security, and availability of the server infrastructure and all associated devices. Act in the capacity of Project Lead for server infrastructure related projects. Technical platform multiple locations involving support and patching of Windows 2003/2008 IIS7/SQL 2005 servers, Symantec, GPOs, User Accounts. AD changes, server security, and inter-departmental cooperation. Additionally hands-on technical project operations roll. Worked on secondary routing resolution as issues arose.

Confidential, San Carlos, Ca

Technical Operations Support Consultant - Windows Engineer & Security

• Hands-on engineering support including maintenance and upgrades of VM and physical (Dell) Windows servers farm, 60 production servers, 500 user accounts. Infrastructure maintenance of local static routes, IP addresses (DHCP), VLANs, Local (WAN), ARP tables and some ACLs. Maintaining AD in a multiple master environment for multiple remote locations along with DFS, Printing and DNS. Leading upgrade projects and reviews, upgrades on IIS6/SQL 2005 involving the software: AutoCAD, Primavera (P3 & P6), Expedition/Contract Manager on Sybase/SQL 2005. SQL database backups and scripting. Planning and execution of software releases, use of Track-it change management for helpdesk operations, peer review/change control for deployments and solution development, Terminal Server/Services. Use of MS Project, WBS, schedules, Visio, time tubes, and departmental meetings (project WBS/schedule and request for comment review participation). GoTo meeting used for outside Vendor consultant’s coordination.
• Technical platform multiple locations involving Linux IP Phone, Windows 2000/2003 IIS/SQL 2005 servers, GPO, DFS, User Accounts, Symantec AntiVirus, VMware ESX/ESXi, Host Monitor, Dell OpenManage. Implemented test servers, functional testing, Windows Batch Scripting, Sybase/SQL database management, Oracle 9/10 ODBC/Client connections, AD, server security, and inter-departmental cooperation. Hands-on project and technical project operations roll.

Confidential, San Francisco Ca

Project Manager for Implementation & Technology

• Project coordination and management of multiple projects including an infrastructure and Exchange 2003 upgrade across three states and two data centers (Email Stabilization $9M Pilot, 30 servers, 3 SANs, 165K accounts). Perform a variety of tasks including setting deadlines, defining project acceptance criteria, assigning responsibilities, monitoring, summarizing, reporting, presenting, project reports, communication (email) records, design technical specifications, writing functional test plans, security plans and requirements, SOWs, BRDs, meeting agendas, minutes (MS Notes), status reports, creating WBS structures, process flow diagramming (Visio), escalation of issues, budget constraints and overall progress of the project.
• Technical architecture for projects involved HP DL585, Netapp SAN, MS Exchange 2000/2003, DNS, DDNS, WINS, lab environments, development and quality assurance, and change request for the production environment. Project exposure to software packages: Voltage, Hypersoft, Altiris, GoExchange, HP OpenView.

Confidential, Mountain View Ca

Sr. Windows Software/Systems Engineer

• Sr. Operational systems engineer of Hotmail Operations Windows servers for the mail framework, front end applications and backend SQL teams.
• Additional project management and change based operations for Windows 2003 servers (350 servers 5000+ in all ), change based operations, writing scripts, patch deployment, installation of WSUS servers, functional testing, inter-departmental cooperation on a large 5000+ server farm. Participated in operational process enhancements and maintenance and working with database team on SQL active/passive servers. Terminal Services for remote support, in addition to psexec and ADS.
• Software releases/Windows Batch Scripting (Some Python Script Adjustments), change management, deployments, and solution development within Hotmail operations.

Confidential, Bradenton FL

Information Technology Management Project Consultant

• As a contract consultant to install a small data center involving recommendations, design and implementation of infrastructure on LinkSys utilizing Frame Forwarding on Dell Servers configured with Windows 2003, AD and router security, SQL 2000, MS Exchange Enterprise 2003/IGETMail Gateway and an IIS 6 web redirect server between Canadian operations and US operations for WebPass application.

Confidential, Sarasota FL

(FTE) Information Technology Department Head - Supervisor/Project Lead

• Develop, execute, and support all Windows and vendor RFP systems for this government body which is charged with maintaining property records valued over 3 billion dollars.
• Budget responsibility for department
• Planned personnel, organizational strategy and recommendations to meet with new reduced budget requirements.
• Developed
• Full accountability for the overall support and strategy of technology acquisition and integration required to process more that 270,000 property records.
• Increased reliability for data transfers between the Intranet, Internet, and Appraisal system by redeveloping stored procedures for data push/pull.
• Modernize IS capabilities effectively increasing corporate reliability by a factor of 2.
• Authorized and managed the implementation of data-retention to maximize state law Sunshine requirements.
• Deployed upgrades, support, Windows Batch Scripting and operations of Windows 2000 and IIS 5 Server.

Confidential, Sarasota, FL

Windows Engineer Consultant

• Contract consultant for network operations of large to small data centers involving infrastructure design, project management WBS MS Project, email system design, recommendations, and support. Clients include:
• Charlotte County’s Board of Commissioners new WAN data center consists of local and remote locations, large scale network consisting of NT 2000, NT4, and Netware 4.x, (ADS/NDS - DNS/DHCP, PeopleSoft, FireHouse, Groupwise 5.5/Raptor Firewall, GPO, Support Magic). (800+ users/25 servers) Involving protocols of IPX & IP addressing, RIP/OSPF Cisco IOS.
• Confidential Evaluate telecommunication system for a local startup and managed 3 people.
• Confidential Cisco Implementation, Network administration 2000 Server and Novell Netware, AD/Router security, Backup Exec, Tripplite administration.

Confidential, Sarasota FL

(FTE) Information Technology Director

• Hired to implement the corporate IT organization plan under downsizing conditions, utilizing TQM, with a rapid declining market for this 3-state $60 million manufacturer of payphone and payphone systems. Budget responsibility, Reported to CFO.
• Multiple locations, FL & Va. 300+ workstations, 300+ personnel, all corporate systems, network, telephony and applications responsibility.
• Hired and Directed IT FTE staff of 6 (with contractors 8)
• Played a major role in the successful resolution of Deloitte & Touche’s “no confidence” for the ERP and accounting systems. By the creation and implementation of a cost effective accounting and operations reporting solution
• Successfully resolved a Confidential Software Audit challenge with minimal software purchases by having implemented a system of proper licensing management.
• Successfully converted all ERP, and internal applications to be Y2K compliant after receiving a 2-week notice before year-end that internal applications connected to the ERP were failing testing.
• Changed corporate policy issues by creating a written strategic plan, outlining policies, procedures and priorities.