SUMMARY

• I have 20+ years experience in the Project Management Office (PMO), managing multiple complex full life cycle Application Development, Infrastructure, Data Warehouse, IVR and network projects in the Finance, Pharmaceutical and Manufacturing industries. I have managed business expectations, executive milestones, program/project budget, IT Road Map Strategic direction, Project plan, Capital/Expense Budget, Vendor Management, Change Control Process, PMO Governance, Templates, Release Management, Policy & Procedures, excellent (internal & external) client relationship, out - of-the box thinking and best business practice attitude and 101% customer satisfaction business best practices.
• Managed and supported modernization Enterprise Oracle CRM, Payroll, IVR, Data Warehouse, Infrastructure Planning, building data-center, eCommerce business process, Web Development, eBusiness CRM / ERP / Oracle eBusiness / SAP Financial, Banking, Credit Card, Prepaid, Lending / Mortgage, Web Content Development, M&A, Disaster Recovery/Business Continuity, Telecommunication and Fraud / Risk / Audit / Compliance and SOX.
• Review high level business requirements and technical subjects to non-technical business executives and leadership team, project stakeholders & sponsors. Presented Project Health Reports, Gantt chart, and PowerPoint/Visio Presentation to non-technical Senior Business and Information Technology leadership team.
• I have well rounded technical knowledge and a keen understanding of the needs of the business, which gives me the ability to facilitate effective communication between the Executives and Stakeholders within the IT organization and the Business. I am a US Citizen; I have excellent communication and presentation skills.
• Expert in the design and delivery of cost-effective, high-performance technology & business projects in support of rapid international growth with budget responsibilities up to $150 million annually. Skilled in all phases of the project life cycle, from initial feasibility analysis and conceptual design through implementation and enhancement. Effective Confidential building culturally diverse, team-centered operating units, with excellent business process and strategy development skills. Customer-centric with the ability to initiate profitable alliances with global vendors and suppliers
• Have well rounded technical knowledge and a keen understanding of the needs of the business, which gives me the ability to facilitate effective communication and presentation between the Executives and Stakeholders within the IT organization and the Business Management leadership team members.
• Prior DoD and DOE Security Clearance from Wright Patterson AFB and Los Alamos National Lab.
• Served in Saudi Arabia - Dhahran base, supported DDN (Defense Data Network - DoD-ARPANET)

TECHNICAL SKILLS

• Applications: Planview
• Change Point
• VPMi
• MS Project
• MS Excel
• MS PowerPoint
• MS Word
• MS Access
• Lotus Notes
• MS Visio
• Stellent
• Data Warehouse
• DB2
• Teradata Warehouse
• SAP
• ERP Supply Chain Oracle 11i eBusiness Suite
• Oracle Siebel CRM
• Oracle Financial
• Oracle 10g Database
• Oracle Tax Tables
• Oracle RAC
• PeopleSoft HRMS/Payroll
• PowerBuilder
• Discoverer/2000
• BOM
• MRP
• HP OpenView
• IBM Tivoli
• UNIX
• SQL
• EDI
• XML/Roundtrip
• Wrap
• XSLT
• J2EE
• (Java)
• .NET
• HTML
• ASP
• IVR
• SharePoint
• mySQL
• IBM WebSphere
• Windows Server
• BizTalk
• IBM MQ and SQL Web Servers Networking: LAN / WAN / Windows NT
• T1/DS3/OS3
• SONET
• TDM Network
• Novell Infrastructure environment
• Cisco Routers & Hubs
• TCP/IP Networking
• Switching
• Frame Relay
• Broadband & Routing.

PROFESSIONAL EXPERIENCE

Confidential, Bridgeton, MO

Sr. Project Manager

Responsibilities:

• I was building a 3-5 years business process road map for project management office (PMO), project initiation and approval process, PMO strategic roadmap, SOX and Audit Compliance Controls, Technical standards, Policies and Procedures, Governance, synchronization Workday Human Resource (HR) Employee listing with Active Directory listing (OUs) and PMO Templates and Business Process.
• Assisted in building datacenter, helpdesk, application development and testing team, architect and networking team and designed infrastructure cluster of SQL Windows Servers 2012 and AS400 servers.
• Assisted in building data-center Confidential SunGard, planned the road map, managed the budget, vendor management, manage database admin., developers (onshore/offshore), testing team, managed all task on MS Project with ENV and Gant Chart reporting.
• Worked with Business Line Stakeholders with Oracle CRM Operations, Branch Operations, Engineering, Finance, Human Resources, Manufacturing Operation, Marketing, Retail Optimization and Sales round the world.
• Assisted the PMO Senior VP/Director, by implementing Project Management Office (PMO).
• Implemented Software Development Life Cycle & Agile / Scrum Methodologies.
• Defined the PMO Best Practices Strategies (SDLC) and Tactical Plan for the Business and IT.
• Implemented the IT PMO Governance, Release Management, PMO Definition and Templates.
• Designed and Developed IT PMO Templates (Business Case, Budget Plan, High Level Requirements, Project Charter, Project Definition Document, Statement of Work, Communication Plan, Project Plan, WBS, Project Kickoff, Business Requirement Document (BRD), Functional Specification Document (FSD), Technical Specification Document, Technical Architect Specs., Testing Strategy, UAT Test Cases, Release Management, Project Implementation Plan, Post Implementation Plan, Lesson Learned and Earned Value Management)
• Mentor and Coached several Project Managers and Business Analysts.
• Implemented PMO / PMBOK Business Best Practices and Dashboard/Project Health Reporting.
• Managed third party vendor contract.
• Company is currently separating from the parent company (Ingersoll Rand).
• Managed following six complex Infrastructure and Application Development program and projects: Active Directory Migration, Data Center Build, Disaster Recovery/Business Continuity, Laptop/Desktop Computer Refresh and upgrade to IE9, ERP Oracle CRM Implementation, and Forefront Identity Manager (FIM) integration with Workday.

Confidential, O’FALLON, MO

Sr. Portfolio Program Manager

• I was responsible for managing and delivery executive milestones from confidential for clients such as Confidential, and other clients.
• Managed several full life cycle program and projects in the financial industry. Worked on several enterprise strategic initiatives and IT Strategic Planning for program/projects Product backlog, Sprint Planning, Spring Backlog, Work item Prioritization, Daily Scrum, Release management and product delivery.
• Managed several project managers, business analysts, large budget (up to: $3-$5M) per project, Web Content Development, financial application, Fraud, Legal, Compliance, Communication, Risk/Mitigation, data information security, business web development, data warehousing, FileNet, infrastructure, networking, disaster recovery /business continuity and several enhancements and maintenance projects.
• Managed all program/project by utilizing PMI Business Best Practices, SDLC, Iterative Waterfall and Agile/Scrum methodologies.
• Collaborated with functional areas in the supervision of project personnel, which included Budget maintenance, work allocation, training, and problem resolution; evaluating performance and making recommendations for personnel actions. Ensures that all projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources as necessary to achieve objectives and timelines.
• Advised leadership and/or business executives Confidential the highest levels about the project portfolio, status and resource planning.
• Initiated and implemented new methodologies, process and procedures that will support our Business Sponsors and Stakeholders Long and short term goals.
• Provided Agile/Scrum and Iterative Waterfall training, mentoring and coaching.
• Led the weekly executive project/program/portfolio status meetings with the business sponsors, stakeholders, IT management, Architect and Infrastructure team, development team, business analyst, project and program managers to review project health report, program and portfolio dashboard, Earned Value Management and Financial Summary, Project Transparency and any blocking issues, risk/mitigation and conflict with the project timeline.

Confidential, TOWN & COUNTRY, MO

Senior Program Manager

• Managed and implemented several large complex projects, $3M budget and resource management to implement Hyperion Oracle Business Intelligent & Data Warehousing for human resources (HRMS) and Payroll projects. Managed these projects by utilizing SDLC / Waterfall and Agile/Iterative business best practices methodologies.
• Managed ITSM, ITIL, M&A, eCommerce/eBusiness Cloud Oracle Web Development, CMDB governance, project kickoff, project communication plan, project charter, business requirements, functional specifications, technical design documents, code building & architecture planning, quality and UAT testing, release management, Legal, risk management, reporting and production implementation.
• Conduct cross-functional meetings with various functional areas to meet overall stakeholder expectations and Savvis business objectives.
• Initiated and implemented new methodologies, process and procedures that will support our Business Sponsors and Stakeholders long and short-term goals.

Confidential, SAINT LOUIS, MO

Senior Project Manager

• Managed Annual Account Fee (AAF) and Brokerage Accounts Program - Process Improvement and Policy projects for confidential customers. Implemented AAF process, which allows management to implement a consolidated fee pricing strategy across channels and products, and to apply uniform business logic throughout the billing, payment, collection, waivers and refund processes.
• Implemented Brokerage accounts for household requirements impacting brokerage client statements, platform strategy for business, client alerts, usability of all client-facing product interfaces,
• Managed Program/Project Managers, Architect team, Business Analysts, Development tech SME and Testing tech SME.
• Coached/Mentor my team, maximizing team performance by conducting frequent technical functional and cross-functional training.
• Managed/hosted/coordinated daily IT team meetings and business team meeting 3 times/week and compiling and distributing meeting minutes to the team.
• Compiled MS Project Plan for the IT Project team and keeping Planview up to date for project activities. Presenting project activities on PowerPoint presentation to senior business leadership team.
• Managed and coordinated - Project Budget & Estimation, Business Requirement Documentation (BRD), and Functional Specification Documentation (FSD) and also coordinating with the Development team for the Technical Design Documentation; Managed and coordinated Project Kickoff meeting, IT/Business Communication Plan, coordinated with Release Management and Data Management group, working with Testing SME and Environment team for the release schedules and environment availability. Working on Risk/Mitigation plan, Risk/Fraud analytics, audit/compliance, issues and strategic plan with product management group.
• Managed all aspect of Project Phases: Initiation, Planning, Execution, Control and Closeout. Managed all project using PMI-PMBOK Methodology.
• Provided project status reports, project financial/budget reports, project updates and summary PowerPoint presentations, Project resource capacity planning, Resource Allocation Summary, Project Health Report and Earned Value Management (EVM) to IT Management and Project Business Sponsors.

Confidential, O’FALLON, MO

VP PMO-Project Manager

• Managed several large and complex simultaneous Technology and Business Projects, Executive Milestone, IT Strategic Project and Application Development Large projects.
• Managed following Global Enterprise Financial Applications several complex simultaneous projects: Annual Account Fees with Policy Changes and Process Improvements, Fraud Prevention, Fraud Collateral Monitoring, Consumer Universal Workflow, Record Archival & Purging, FileNet, Third Party Service Fee, Real Estate Landing (REL), Escrow Compliance, Brokerage operation, FCRA - Fair Credit Reporting Act, REL Global Privacy Database, Data Warehouse, ETL/Model, eStatement Management and Credit Disclosures update.
• Initiatives IT Technology Application Development Roadmap, Web Strategy Development for 300+ Business Financial Global Applications. Monitor multiple and cross functional departmental areas of project sponsors and stakeholders client Satisfaction/Stability/Usability factor related to project execution and maintain a strong business client relationship.
• Managed several concurrent technology projects: Oracle database upgrade, WebSphere, TIBCO, Citrix Upgrade, Refresh Computer Operation/Services. Managed Infrastructure upgrade, Virtual Network, disaster recovery and business continuity process, software licensing, cluster, high availability and Banking applications.
• Managed on average per project up to $12M budget for On-Shore and Off-Shore Resources and $25M Program Budget for each individual IT Application Development Program. Continuously monitored the health of each Project. Reporting back (ROI, SLAs, Project Budget / Financial summary, Actual, Estimate Confidential Completion, Planned and Earned Value Management (EVM)) to business and IT senior executive leadership team.
• Provided oversight and work direction to Account Team and technology and business leadership team, ensure proper documentation and tools are utilized and prioritize IT program/projects internally as needed. Acting as a liaison to business for prioritization, application development, business requirements, Work Breakdown Structure (WBS), resource capacity planning, enterprise architecture planning, computer operation, application design, estimation, timeline, testing, QA, application defects, enhancements and coordinated work efforts with Onshore and Offshore team leads and ensuring all deliverables and milestone are on track and under budget and on on-schedule.
• Managed (On-Shore and Off-Shore) large team of technology Resource Managers, application developer’s leads, enterprise architecture, business analyst, network security and web development team.

Confidential, O’Fallon, Missouri

Consultant Project Manager (Senior Consultant)

• Managed several Systems projects such as: MasterCard Online (MOL) MS Sql Server, Microsoft SharePoint development, Virtual Online Network Communication, MasterCard Oracle LDAP myMasterCard, Inquira Search, myMastercard Infrastructure Program, Oracle 10g upgrade, WebSphere upgrade, MasterCard Business Continuity on EU Virtual Data Transfer project with several groups: Data Warehouse, Authorization, Architecture Planning, Mainframe Tech Services, Several project system maintenance and enhancements projects.
• Managed Budget Estimate, Forecast, PIP and Budget Planning in the Change Point and MS Project.
• Development of Executive Milestones, Financial Planning, Budget, Forecast for the Portals & Co-Brands and MasterCard Online (MOL) and Resource Allocation and Estimation.
• Managed Release Management for several small to large project, maintenance projects and minor to large Enhancement requested work from the business team.
• Developed MS Project Plan, worked with the business team developing Project Business Scope and Business Requirements Documentation, worked with the Business Analyst on Functional Specification and Business Requirement Documentation, worked with the technical team developing Technical Design Documentation, Detailed Design Documentation, worked with coding, system integration testing team, UAT testing and production implementation team.
• Managed multi-disciplinary teams in a matrix management environment, mentor and coach business analyst, architects, Db Administration, developers (on-shore and off-shore (Wipro-India)).
• Management full lifecycle of Release Management and work with several PMs and business leads
• Managed $1.5M resource budget, $12M Maintenance Budget and 47 Professional resource Staff.
• Managed the full project lifecycle of IT Technology Financial Application Portfolio, including requirements gathering, creation of project plans and schedules and managing resources, managing budget, forecasting, estimation and facilitating project execution, deployment of multiple concurrent projects.
• Managed detailed project documentation including meeting minutes, action items, issues lists and risk & mitigation and MasterCard business continuity management plans.
• Coordinated cross-functional meetings with various functional areas to meet overall stakeholder expectations and Confidential Corporate objectives.
• Negotiated with project stakeholders to identify resources, resolve issues and mitigate risks.
• Provided leadership and effective program management communication and project status to all stakeholders.
• Utilized corporate and industry standard project management tools and techniques to effectively manage program. Assisted with establishment and management of corporate project management methodology and other department procedures.
• Provided mentoring, coaching and training to other project managers, business analyst and technical team leads.
• Managed Iterative Projects Management Methodologies, SDLC/Waterfall, Agile Methodology and RUP.
• Managed Internal and external Resources, Contract Resources and Budget.
• Managed and supported several complex/critical concurrent MasterCard Global Web Online projects for several businesses stakeholders.
• Managed multiple, concurrent complex development, system development, Infrastructure, Enterprise Architecture, System Analysis, Design, Testing and financial application development.
• Partnered with Business Stakeholders, Senior Business leadership team and provided weekly and bi-weekly status to my business team on MS Project Summary and MS PowerPoint Presentation.
• Managed all aspect of Project Phases: Initiation, Planning, Execution, Control and Closeout. Managed all project using PMI-PMBOK Methodology.
• Mentor and coach my team, effectively continue update Change Point with project budget activities and resource allocation, compiling reports with Cost Variance (CV), Budget Confidential Completion (BAC), Estimate Confidential Completion (EAC) and provided Earned Value Management (EVM) reports to my management.

Confidential, CLAYTON, MO

Sr. Manager (CRM/ERP Applications Development)

• Managed a large team of developers, architects, business analysts and project managers.
• Was responsible for enterprise application development for Oracle Finance (FA, GL, AR and AP), Reporting, HRMS, Payroll and Supply Chain Procurement / Purchasing / Inventory / online-Catalog Application design implementation, accounting and billing.
• Compiled and received RFP response from vendors, evaluated SAP, Oracle 12i, Lawson, Ceridian and other ERP products to replace Confidential existing enterprise business applications and enterprise architecture.
• Worked with CFO, CTO, VP’s and other business directors to capture business requirements and aligned my team resources to provide on-time and on-budget project deliverables.
• Worked with RHB Senior business leadership team to strategize the business plan for Enterprise wide ERP Application implementation and IT program initiatives/roadmap.
• Managed PeopleSoft HRMS / ADP, HireXpress, OnCore, Recruitmax, ReportSmith, Attendance Enterprise, eTime, Promos Time Entry, Saba DevelopU and several other Core Payroll, Accounting, CRM, ERP PeopleSoft and Oracle 11i eBusiness Suite Supply Chain Applications.
• Managed and developed - PMO, IT / Business Best Practices, PMI-PMBOK Methodology, Business Intelligence Process flow, Project tracking and timeline Best Practices, SDLC, QA, implementing corporate policies and procedures, Business and Technical Requirements and Business Process Improvement. Managed Disaster Recovery/Business Continuity.
• Managed HIPAA, SOX IT General Controls, Audit and Compliance.
• Worked with PeopleSoft (HR/Payroll, Recruitment, Accounting, Finance and Billing) Directors to capture Business and Technical Requirements.
• Worked with Corporate Audit team in relationship with Sarbanes-Oxley (SOX) Compliance Act.
• Managed large capital/expense budget, hiring/firing / team development / Mentoring & Coaching / Performance Review / Training / team motivating & discipline.
• Managed large efforts of Sales and Marketing with third party business partners.
• Managed contractor relationship with third party consulting companies.

Confidential, ALTON, IL

Senior IT Manager

• Was responsible for ERP Applications Development Team, Program/Project Management, Project Tracking and Resource Planning, Infrastructure/Architecture Planning & Business Process Improvement.
• Established Project Management Office (PMO), Project Management Templates, Policies and Procedures and Project Performance Matrix.
• Managed Application development team, Infrastructure team, Architecture team and Business System Analyst.
• Managed Disaster Recovery and Business Continuity project, worked with SunGard Availability Services and IBM Business Continuity, Recovery Services and data management warehousing.
• Managed SQL Servers migration, Oracle 11i EBS and Oracle Financials and Billing Software Application development & monitoring, SQL Reports, Enterprise Architecture Modeling and Analysis.
• Worked directly with Senior Leadership Team (Senior Operation VP, Senior Marketing VP, HR VP/Director and “C” level management.
• Worked with Corporate Audit team in relationship with Sarbanes-Oxley (SOX) Compliance Act.
• Managed Resource Allocation, Budget, Expenses, Team Performance Development, Training, and Hiring/Firing, Mentoring / Coaching, Performance Review and team motivation.
• Managed large efforts of Sales and Marketing with third party business partners.
• Managed contractor relationship with third party consulting companies.

Confidential, MARYLAND HEIGHTS, MO

Project Delivery Office: IT PMO Manager

• I was responsible for managing a large team of project managers, represented different area of businesses, managed several program and IT initiatives for several projects regarding PeopleSoft Applications, HRMS/Payroll, Supply Chain and Oracle Rational Database, Data Warehouse, Business Enterprise Applications, Accounting, Finance, Contract Management, Audit Compliance, Software Development Life Cycle, PMBOK Methodology and enforcing IT Policies and Procedures.
• Met with Stakeholders, Business Owners, Program/Project Managers to Capture Business Requirements, Functional Requirements, Project Scope Changes, Enhancements in the Application/Products, any Modification or Changes, Bug Fixes, Application/Product Performance Issue, Issues or concerns in general, reviewed vendor requirements (Patches, Upgrade, Release Management and Interface) and managed HIPAA Compliance.
• Managed Infrastructure upgrade, disaster recovery and business continuity process, software licensing, cluster, high availability and PBM HIPAA applications and Disaster Recovery.
• Document meeting minutes, all requirements, Issues, risks & mitigation, changes and follow-up with business.
• Managed and planned Weekly Technical Team Meetings and Scheduled Weekly Business Project Review Meetings.
• Managed SOX business process (re)-engineering, helped developed a master plan for the "future state” of technology architecture and interactions of internal systems and enterprise applications development to meet future business production capacity.
• Provided Business Process Mapping, interdependencies between processes, applications, data and infrastructure technologies.
• Created a model of how the company works - highlighted how technology helped or hindered the business. Define business triggers, value streams (maps) and business processes to determine right technology fit.
• Monitor new/in-flight work requests to seek out future business partnerships/opportunities to collaborate on similar solution needs and to provide project collision oversight.
• Composed strategic RFI/RFPs, researched new technologies/ forecasted potential organizational impact.
• Coach and educate stakeholders and end-users on the value and implications of business architecture, information architecture, data and requirements gathering.
• Worked with several team, convert requirements to a Scope of the Project, Project Planning, Project Estimation, Task & Timeline, Earned Value (EVM) Performance Metrics and Resource assignments.
• Compiled Executive Milestone, Project Milestone, worked on Microsoft Project with detail Work Breakdown Structure (WBS) with all tasks/sub-tasks and timeline per Business Requirements.
• Project Planning, Requirements Definitions, High Level Design, Detail Level Design, Development, Integration & Testing, End-user Testing (UAT), Documentation, Implementation and Post Implementation.
• Assigned Resources to each individual sub-task and task level. Allocated resources in efficient and optimal manners.
• Worked with project technical team, design, developer, QA (Testing), to make sure they are aware of the workload, timeline and their accountability.
• Provided 101% Program/Project Management Methodology and Coordinated among team members, provided coaching and mentoring, cross training and professional training.
• Worked with Technical Team to identify Data Requirements, High Level Design Documents or Detail Level Design Documents, any technical issues, coordination, functional requirements, and understanding of business needs.
• Motivated my technical team and influenced my business partners and stake holders.
• Compiled Microsoft Gant Chart for Weekly Business Project Review Meetings: provided Task, Duration, Resources, Time Line, %Completed.
• Compiled MS PowerPoint Presentation, Visio Diagram with any Process Workflow for Business /Technical Presentation to my senior leadership team.
• Document all issues, concerns and follow up with Business, Document all problem areas, risk, mitigation, and assumptions
• Worked on research, investigation, performed meetings, Project Scope Change, Lead Root Cause Analysis, Due Diligence and Brainstorm Session. Performed and managed, SLA’ based Applications and Reporting.
• Worked on multiple projects (up to 15 Projects), managed project priorities, tasks, meetings, conference calls, changes in Project scope, timeline, resources, shifting resources, cross functional project coordination.

Confidential, ST. LOUIS, MO

Sr. Program Manager

• Managed all aspect of Project Phases: Initiation, Planning, Execution, Control and Closeout and also Managed Software Development Life Cycle (SDLC) for multiple IT Projects. Managed Internal and external Resources, Contract Resources and Budget. Managed all project using PMI-PMBOK Methodology.
• Managed Large Corporate Programs, Enterprise Architect Infrastructure, Application Design and Development, Oracle Database Upgrade, Oracle eProcurement Supply Chain System Development Corporate Applications, Program Management, WBS, CMMI Level 4 support and Web Development Support.
• Established communication and meet Executive VP, Directors and Department Managers to review Program Scope, Program Strategy and Tactical Planning and present MS PowerPoint Presentation.
• Managed Full Life Cycle Program/Projects. Interfaced with all areas affected by the program included Executive VP, Dept. Directors, Business Lines, and client services. Negotiate Business requirements with Business Lines & document Business & Tactical Issues / Risks / Mitigation.
• Managed and implemented Merge and Acquisition (M&A) business application supporting Program Management team for Southwestern Bell and Confidential &T.
• Document Program Scope, managed and organized project human resources / resource allocation, managing Off-Shore (Infosys-India) 20 highly skilled technical team and Off-Shore Project Manager. Conduct regular contact with Off-Shore Team-Lead & Project Managers and perform weekly project status meeting.
• Develop detailed MS Project Work Plans, Work Breakdown Structure (WBS), Schedules, Task Assignment, Project Estimates, and Resources Plans and provided status reports to senior management. Conduct weekly project meetings with Project Team and provided MS PowerPoint/Visio Presentation, Project Tracking, Project Risk Management, Project Performance Summary to Business Stake holders on monthly basis.
• Managed Program / Project Managers, team of 25 - 35 highly technical skills professionals’ on-shore (USA) and off-shore (India - Infosys Technology).

Confidential, ST. LOUIS, MO

E-Business Senior Program Manager

• Internal Business Consultant for Confidential an energy provider with 1.8 million customers in Missouri and Illinois with over $3 billion revenues flow primarily from electric sales. IT Strategy Development, Project Management, and Internal Consulting responsibilities have included:
• Managed all aspect of Project Phases: Initiation, Planning, Execution, Control and Closeout and also managed the Software Development Life Cycle (SDLC) for multiple IT Projects.
• Managed $6-$12M projects with staff of 23 highly technical skills professionals.
• Responsible for the full implementation of Program Management Methodology, Managing Business Process Management, Business Process Requirement, Project plan, Project scope, task assignments & scheduling, Risk / Contingency Plan, Business/Technical Issues / Logs/ Resolution, Project based staffing, Budget Control, Project Deployment, Business Continuity & Disaster Recovery Processes, Change Management, training and documentation, Policies and Procedures, Metrics & Performance Measurements.
• Led the Business and IT Merge & Acquisition (M&A) between Confidential and Illinois Utility Confidential $1.4B acquisition. Worked on due diligence templates, worked with legal compliance and HRMS to merge the resources and business units on the PeopleSoft tables. Worked on M&A on the distribution database and compile Project Management Work Breakdown Structure (WBS) for the implementation of infrastructure, Network, Business Applications, Database Management and Business Continuity.
• Managed MS SQL Servers, software package for new application development, large-scale business redesign projects and data migration to from legacy to SQL Servers
• Managed the ERP Oracle 11i eProcurement eBusiness Suite Implementation, Oracle HR. Oracle Tax Tables, Interface Procure-to-Pay, Supply & Inventory, Oracle Financial & PS Payroll DB interface, Web Development, Catalog Content Management and Portals (Stellent), B2B Integration (i.e. UNIX, EDI, XML/Roundtrip, XSLT, J2EE, (Java), .NET, IBM Web Sphere & Web Servers.
• Managed full life cycle implementation of complex brokerage enterprise application to support remote offices investment accounts for brokerage customers and financial advisors. The single sign-on application was supporting retail investment, trade, position, quotes & research, margin accounts, orders, cancelled orders, forms, security, contact us, message center, my account, deposit from other institutions, product & services, complex applications across the trade lifecycle with multi-asset….worked with 3rd. party vendors and other brokerage institutions.
• Provided comprehensive end user training to financial advisors & financial services professionals, mentor & coaching, documentation and 24 hours maintenance and enhancement support as an IBM consultant.
• Supported infrastructure/architecture, applications performance, Network support, computer security & enhancements, 3rd. party applications, capacity planning and data warehousing.
• Managed project business requirements, project estimation, project schedule & timeline, coding, design, comprehensive development, UAT and business testing, eBusiness support, project implementation, post implementation support and comprehensive lesson learned (end users, brokers, financial advisors and financial business professionals).
• Managed Internal and external Resources, Contract Resources, Budget, PDP’s, PA’s, managed buyer/supplier relationship and Vendor Selection / Management, managed eBusiness Infrastructure Architecture.
• Met weekly with Business Lines, Business Representatives, Project Team Lead, Vendor Management, SME’s to gather information/data and day-to-day activities. Met monthly with Stake Holders, Senior Vice Presidents, Department Managers to provide Project summary and PowerPoint presentation regarding project performance activities.
• Performed Business Process Design/Business Requirements Definition, analyzed Business Requirements, Defined opportunities, Developed Business case & ROI assessments as well as developed win-themes and capture strategies, Compiled SLA’s, SOW’s, RFP’s and RFQ’s.
• Managed offshore team from India and local consultants.

Confidential, SCHAUMBURG, IL

PMO E-Business Program Manager

• As a Senior Program Manager for IBM, a global recognized as a world leader in strategic use of information technology to achieve business results. Managed following Clients: confidential. Project Management, Consulting and Technical Development responsibilities have included:
• Managed $20M-$25M projects with staff of 45 highly technical skills professionals.
• Responsible for the full implementation of Project Management Methodology, Managing Business Process Management, Earned Value (EVM) Project performance Metrics, Business Process Requirement, Project Plan, Project Scope, Task Assignments & Scheduling, Risk & Contingency Plan, Business/Technical Issues / Logs and Resolution, Project based staffing, Budget Control, Project Deployment, Business Continuity & Disaster Recovery Processes.
• Managed and implemented several ERP and HRMS Merge & Acquisition projects for the Boeing-McDonnell Douglas Merger, led the project team, performed several due diligence sessions with several business and operation units, worked with HR team on merging the HR, worked with the operation on merging the ERP/Supply Chain Procurement and payment methods.
• Managed the planning and implementation of several technical projects: Supply Chain Management, Oracle eBusiness suite, ERP, Siebel CRM, Oracle Financial, PeopleSoft Payroll, Oracle HR, Oracle Discoverer/2000, Network infrastructure, Web Content Management, Online Catalog, Web Hosting, Web Development, eProcurement, LAN / WAN / Windows NT, T1/DS3/OS3, SONET, TDM Network, Novell Infrastructure environment, Cisco Routers & Hubs.
• Managed and implemented 20+ projects using Full Life Cycle Project Management Methodology,
• Migrated and supported several Financial PeopleSoft and Oracle eBusiness Suites applications from Legacy to Client Server Technology.
• Re-Engineered Boeing’s new Integrated Manufacturing Control System (IMACS) into leading-edge Manufacturing Resource Planning (MRP), Bill of Material (BOM), Cost and Quality Management.
• Managed very large implementation HP-UX 11.0/Service Guard/UNIX, HP Openview, Tivoli, EMC Smarts interfaced with Remedy.
• Worked on “Joint Direct Attack Munitions” JDAM-IMACS for Aircraft and Missiles Systems; fully interfaced to Legacy and HP 9000/UNIX Client Server Technology.
• Worked on (Navy T45TS, F-15, F/A-18 and AV8B)-IMACS Integration to HP 9000/UNIX Client Server Technology and interface with Legacy systems.
• All above accomplishments included Business and IT Strategy, Business Process Improvement, Change Management, Finance, PS HR/Payroll, ERP, SCM, Portals, custom development & integration solution.
• Managed programs and migrated web hosting, Oracle applications and database services from client hosting site to Confidential and IBM co-locations.
• Managed all projects under budget and under deadline set by customer.
• Developed successful experienced core team of project managers, team leads, SME’s and sub-contractors to support multi-million dollar technology projects, maintained a balance of billable resources, provided Technical Delivery, Implemented IBM internal policies, procedures, and best business practices Confidential the customer site location.
• Prepared and monitor operating and capital budgets activities. Developed, implemented and managed scope change process, which were directly related to O&M budget. Developed presentations and engagement progress updates for client’s executives and IBM Project Executive Team.
• Performed weekly team meeting with PMs and SME’s on weekly basis, collected project reports and summarized monthly reports for IBM Project and Clients Executives.
• Consulted Confidential Edward Jones, managed Brokerage Application Development and provide end user training.
• Responsible for New Business Development, Business relationships with regional executive Leadership, and Client Satisfaction.
• Maintained regular contact with client executives and staff; developed a positive client relationship, focused on client liaison and strategic aspects of the IBM activities Confidential the client location.
• Analyzed resource utilization and initiated programs for improvement. Assessed proposed technology projects and recommended appropriate action.

Confidential, SAN ANTONIO, TX

Group Manger - Systems and Operation Group

• Key responsibilities included: Partnering with the business units to ensure corporate goals and objectives were achieved and future strategy was aligned with business growth. Managed Semiconductor Manufacturing Application PROMIS (Process Manufacturing Integrated System), RDBMS, Resources, Project Planning, and department budget, Performance Reviews, Staffing, Contract Negotiation and Products Reviews.
• Was responsible for Individual Performance Development Program, Training, Performance Appraisals, Salary review, hiring/firing and interview (internal & external), Bi Weekly 1:1 with my team, monthly team meeting, compiled monthly status reports, Dept. Budget and Forecast, Project work assignment, Contract Vendor/Labor Management, RFP, RFQ, SOW and SLA. Capacity Planning provided Monthly Status and Audits Reports to Sony Corporate.
• Managed all 3 shift, 24x7 production operation support for 8’ Wafers Fab, production systems, 8 highly skilled professionals and vendor management.