Programmer Analyst Resume Elmwood Park, NJ - Hire IT People

OBJECTIVE

A quality and team - oriented programmer with experience in COBOL, DB2 and OS/390 seeks a position as a Mainframe Developer. Completed a Project Management Professional (PMP) course to enhance my skillset..

SUMMARY

Professional experience in COBOL, DB2 programming and batch modifications.
Experience generating reports using Applied Management System software.
Excellent communication skills interacting with clients and management at all levels.
Outstanding analytical and problem solving skills.
Experience with Excel Pivot Tables.

TECHNICAL SKILLS

Software: JavaScript, COBOL, COBOL II, CICS, DB2, Oracle PL/SQL, OS/390, JCL, VSAMGroup 1 Software, MS-Access, DOS/VSE/JCL, MS-DOS, Windows XP, 98SE and 95Windows NT, MS-Office, MS-Word, MS-Excel, Lotus 1-2-3, Librarian, TSO, Fileaid, ISPF, Syncsort, SPUFI

Hardware: Compaq, Dell 433, IBM 3090, IBM PC/XT, Prime 9750

PROFESSIONAL EXPERIENCE

Confidential, Elmwood Park, NJ

Programmer Analyst

Modify and update a Microfocus COBOL-based and Btrieve application for a Housing Authority billing system monthly. Btrieve is an indexed type database that is similar to DB2. Made COBOL programming changes to expand dollar amount fields to include cents for calculations at customer’s request and sorted files using Syncsort.. Made COBOL programming changes to print out additional amount fields on checks at customer’s request. Make changes to program at the state’s request for yearly printing of 1099’s for landlords. Produce checks and reports for client on a monthly basis.

Confidential, Short Hills, NJ

Customer Service Representative

Assist in the handling of commercial policies through various task such as issuing certificates of insurance, processing of endorsements and renewals using Applied Management System software electronic scanning and filing. Interact with insureds and insurance companies via telephone, fax and e-mail to resolve policy inquires pertaining to endorsements, renewals and quotes.

Confidential, Woodcliff Lake, NJ

Commercial Lines Agent Assistant

Assist in the handling of commercial policies through various tasks such as issuing certificates of insurance, processing of endorsements and renewals, billing, typing letters and filing. Interact with insured’s and insurance companies via telephone and fax to resolve policy inquires pertaining to endorsements, renewals and quotes.

Confidential, Elmwood Park, NJ

Account Manager

Coordinate effective post-sales activity at client accounts to ensure satisfaction. Interface with clients to qualify project requirements, track hours worked, and prepare billing using MS-Word, MS-Excel and MS-Powerpoint. Review project status reports and resolve outstanding client issues.

Confidential, Parsippany, NJ

Programmer/Analyst

Performed the Discovery and Analysis process to evaluate client inventory for Year 2000 date compliance on Prudential, Citibank and AT&T applications using CHC's
Signature 2000 Oracle based proprietary toolset.
Gathered user requirements, defined project scope, and determined project time line; deliverables included baseline statistics and missing objects reports. Provided impact analysis reports produced after several passes of analysis and inventory adjustments to resolve missing components. Modified batch JCL, COBOL/COBOL II programs encompassing VSAM, CICS, DB2 (SQL) and
IMS to conform to Year 2000 date compliance, including unit and system testing.
Performed Quality Assurance on applications to ensure data integrity and accuracy. Produced statistical reports for the client using Oracle PL/SQL. Trained and supervised several programmer/analysts to perform Year 2000 enhancements and testing.

Confidential, Elmwood Park, NJ

Account Manager

Confidential, Montvale, NJ

Systems Account Coordinator

Updated, maintained, and documented in-house customer databases on both personal computer and mainframe platforms. Coordinated and fulfilled requests directed to the Information Systems department. Developed JCL and parameter files to implement direct mail promotions including list selections, list conversions, merge/purge, zip correction, postal discount sorting, and printing using COBOL based Group 1 Software. Assured data control scheduling for A/P, G/L and Reader Service Systems. Developed client postal billing reports, utilizing Lotus spreadsheet software on an IBM PC.

Confidential, Parsippany, NJ

Associate Adjuster

Processed claim transactions through various stages and updated, reorganized and reported to different organizations using Applied Management System software. Interacted with internal groups, including outside companies who receive and send claim transaction information.

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Programmer Analyst Resume

Elmwood Park, NJ

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