SUMMARY:

• Software / Application Development Enterprise Implementations IT Infrastructure
• Senior - Level Project Manager with 16 years of Information Technology (IT) and business management experience in both public and private sector with key emphasis in application development and deployment, infrastructure management, telecommunications, vendor management, and program management.
• Diligent project manager offering a proven record of success leading all phases of diverse technology projects; PMP and Agile Team Facilitator credentials; computer programming and business finance experience; and an expert in using and mentoring in Microsoft Project and Microsoft Project Server .
• Business strategist; plan and manage million-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS:

• Application Development & Implementation
• Infrastructure Implementation
• Change Management
• Time/Schedule Management
• Requirements Analysis
• ROI Analysis
• Costing & Budgeting
• Project Scheduling
• Testing/QA/Rollout/Support
• Cross-Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations
• Business & IT Planning
• Vendor Management

RELEVANT EXPERIENCE:

Confidential, Dearborn, MI

IT Project Manager

Responsibilities:

• Release Management for Application Development and Deployment projects to Confidential Call Centers
• Document and standardize Release processes
• Perform testing of software in multiple environments
• Lead small infrastructure implementation projects

Confidential, Lansing, MI

PROCESS Manager

Responsibilities:

• Update the Systems Management Process and make it usable for the entire WIC Program
• Discover and write-up a description/definition of the systems that interface with Web-based MI-WIC
• Develop and document processes to effectively run the WIC Program;

Confidential, Detroit, MI

IT Project Manager

Responsibilities:

• Shepherded projects through Department of Technology process and methodologies
• Facilitated requirements gathering needed for renewal of SCADA contract to be managed by AT&T
• Documented requirements based on existing timesheet and security methods for all Confidential Departments and DPS Divisions in preparation for contract to upgrade timeclocks with Kronos solution
• Standardized and documented DoT processes in Visio

Confidential, Dearborn, MI

IT Project Manager

Responsibilities:

• Implemented Agile concepts, methodologies, and tools for the Global Capacity Planning Interim Solution
• Reported status to stakeholders via Clarity; update Cost Plans monthly; maintain and follow-up on issues/defects
• Led virtual international project team, establish tasks under User Stories in Rally tool, conduct daily status meetings, establish and document project processes
• Coordinated release of tested software out of Content Management tool Accurev

Confidential, Ann Arbor, MI

IT Project Manager

Responsibilities:

• Shepherded them from Kickoff to Release through Content Management tool Altiris
• Reported status to stakeholders and Project Control Board
• Assembled project team, established milestones, conduct weekly status meetings, work with team to identify and resolve issues

Confidential, Novi, MI

INFRASTRUCTURE Project Manager

Responsibilities:

• Formalized and standardized repeatable processes for execution of data center enhancements
• Led deployment of Data Center Infrastructure upgrade projects
• Planned and began execution of MS Public Key Architecture

Confidential, Auburn Hills, MI

Project COORDINATOR

Responsibilities:

• Manage issues and timing for engine software development programs
• Discovered and documented processes
• Modeled and implemented the first Project Plan document and MS Project Schedule for Confidential Controls Engineering

Confidential, Pontiac, MI

END USER COMPUTING PROJECT MANAGER

Responsibilities:

• Altiris Infrastructure Lifecycle Management
• Managed and updated Remedy Incidents and Change Requests on 140 End User Computing application upgrade projects
• Led and tracked 38 projects for replacement of backup servers using Altiris software and assisted clients in connecting to those new servers where necessary
• Created/Documented standardized processes

Confidential, Pontiac, MI

ACCOUNT CHANGE MANAGER

Responsibilities:

• Account Change Manager for Scope of Work and Work initiated projects
• Facilitated Project Change Control Board meetings with Confidential reviewers, reviewed Project Change Requests (PCR’s)
• Participated in IT Steering Committee meetings with Confidential executives, introduced PCR’s and captured decisions/action items
• Participated in Internal Review meetings for PCR’s with HP Contract Management
• Prepared/edited PCR’s going to Internal Review and worked with the PM’s to revise
• Process Creation and Documentation
• Coaching and mentoring PM’s and Program Managers on Change Process

Confidential, Pontiac, MI

PMO SCHEDULER & PROJECT MANAGEMENT SUBJECT MATTER EXPERT

Responsibilities:

• Project Manager for EUC/Network/Cross-Functional projects
• MS Project Schedule template creation/ maintenance, MSPS SME, coaching PM’s and team in how to effectively use schedules
• Process Creation and Documentation
• SAP WBS code development support and consulting

Confidential, Auburn Hills, MI

PROJECT MANAGEMENT SUBJECT MATTER EXPERT

Responsibilities:

• Liaison from Confidential Project Management Office to Ahold Project Managers, Conduct Project and Program Healthchecks, Perform Schedule Analysis
• Updated and revised Project Manager’s Procedures using iWeb and KnowledgeCentre; integrated Confidential and existing Ahold and Confidential corporate processes; customized and maintained PM templates
• Maintained PCI Integrated Programme MS Project Schedule(33 Aldea Requests, 2068 tasks) and coordinated documentation(67) submission for PCI Assessment

Confidential, Auburn Hills, MI

PMO PROGRAM SCHEDULER

Responsibilities:

• GM Renaissance Global Delivery Transformation Programme Office
• Created the first GDT Consolidated Release MS Project Schedule and schedule management processes to support it, standardized files and terminology, worked with team to streamline and trained users on processes, managed migration of Programme Office to MSPS
• Created processes to maintain and provide Release schedule dates for reporting status to GDT Steering Committee; wrote and documented internal processes
• Maintained and updated PgO infrastructure which relied heavily on eRoom technology