TECHNICAL SKILLS

• GCOS 8000 JCL,
• HONEYWELL DPS/8000 series,
• BANYAN,
• PACBASE,
• Oracle (9, 9i, 10G R2),
• RDMS
• IBM,
• Defense Messaging System,
• Crystal Reports,
• Microsoft Access
• Microsoft Excel
• Borland C
• Microsoft Project
• Windows 95
• Windows NT (server & workstation)
• TCP/IP, DNS,
• MS Exchange 5.0
• MS Outlook
• Cisco Routers
• Bay Networks
• Novell 4.1
• Visio Professional 5.0.
• WEBGUI
• FileNet
• Sun - Solaris
• COBOL68, COBOL 74 COBOL II
• C, C++, Visual C
• Visual Basic 5.0, VB Script
• SQL
• JavaScript, J2EE
• ASP, ASP.Net, HTML, Remedy, ALM, Sprinter

PROFESSIONAL EXPERIENCE

Sr Project Manager

Confidential, Owings Mills, MD

Work at T. Confidential EPMO with the Customer Relationships Management 360 (CRM360) Program. Manage assigned projects within the Program to support the Salesforce.com, Quality Assurance, Architecture, Integration, and Migration Project teams; Provide Monthly Status reports to support the triple constraint model of Time, Scope and Budget; Initiate Process improvement for PM Methodology and tools; Manage project Issues and Risks to ensure Project turnaround/ recovery; Manage the Integrated Master Schedule for all Projects in the Program; Managed/Initiated the Program Change Request Process; Work with teams in both Agile and Waterfall Methodology.

Sr Project Manager

Confidential,Baltimore, MD

Work with the Edaptive, Confidential . PMBR PMO to Integrate a Master Schedule for the Center for Medicare and Medicaid Services (CMS) in the PMBR projects. Created and updated the schedule template for the eXpedited Life Cycle (XLC). Created new processes, for the PMs, for daily activities; and created processes for updating their schedules in Waterfall and Agile format. Help PM's create their schedules and help Contracts create schedules for competition bids.

Train Project Managers on XLC processes, Earned Value, and Process Improvement.

Sr Project Manager

Confidential,Baltimore, MD

(2014) Project Manager for Centers for Medicare & Medicaid Services (CMS) Consolidated Innovation Center Development and IT Management (CICDIM) Program Help Desk. Coordinate with all IT Project managers on Deployment Plans, Training and Improvement Request. Coordinate Training: new release, bug fix and new application. Ensure CMMI process are enforced and creating Stage Gate Processes.

(2013) Deputy Program Manager for Agency for Healthcare Research and Quality's (AHRQ) As the Project Manager on the Health and Human Services team, I work with the Agency of Healthcare Research and Quality (AHRQ) for the Patient Safety Organization Privacy Protection Center. I supervise the Technical Assistance team; keep track of the project plan, review the budget and support the customer during teleconference Quarterly calls and the annual meeting. Monthly status reports are maintained and CMMI level 3 processes are enforced.

Program Director

Confidential,Philadelphia, PA

Identify goals and success criteria to drive the development and implementation of key goals, and objectives for the program with key stakeholders and core team. Obtain and assign resources to the program plan. I also determine the cost and budget; performs resource forecasting. Analyze areas of risk and manage critical paths and risk areas. Establish contingency plans and identifies trigger events and assumes responsibility for initiation corrective actions. Identify and help the team make program tradeoffs to balance scope, time, and costs. Ensure proper documentation. I Track and manage the program schedule and upstream and downstream dependencies. Analyze the actual performance against the plan and makes adjustments consistent with plan objectives. Drive action item resolution and track completion. Ensure program milestones are accomplished and ensures overall committed timelines are met. Document all major plan changes in scope, approach, and date delivery. Frequently I communicate updates on major milestones and keep all stakeholders informed of progress and issues. Identify and manage proposed changes to program parameters and works with Enterprise Program Management and Program Managers to ensure appropriate processes and communications are followed. Monitor and ensure quality of program deliverables. Lead core team and key field resources to develop and monitor deployment schedule, strategies, and tools to support the implementation of programs in the field through trials and controlled customer deployments.

Sr. Business Analyst /Project Lead

Confidential

I support PMO business development and proposal writing activities by completing tasks as assigned, in the development and modification of Project documents including: Configuration Management Plan, Functional Requirements Document, and Verification and Validation Plans. Support the Project Manager.

Project Manager

Confidential

• I supported business development and proposal writing activities by completing tasks as assigned, in the development of the original and modified SIR, RFI, IGCE, and Size and Complexity documents. In doing so, I acted as project liaison to business stakeholders.
• Prepared and presented presentations to upper management and stakeholders. Mentored and coached fellow project team members with the project processes, tools and task implementation. I also assisted the Project Coordinator in the Earned Value and project
• Schedule process, and set up the Initial Project Schedule in the Microsoft Office Project.
• Acted as Lead in Managing work and schedule estimates for Transition; Preparing for and helping plan the mapping sessions for requirements elicitation/validation sessions; Collecting, analysis and presentation of Measurement and Analysis Metrics; Providing guidance to stakeholders on devising effective and efficient approaches to achieve the project objectives while leveraging client's enterprise architecture; Ensuring all work performed adheres to OST methodologies, processes and procedures; Identifying and reporting risks in Transition; Recommending mitigation steps and actively contributed to the execution of mitigation activities and execution of the Risk Mitigation Plan; Ensuring work products follow the project naming conventions and are properly maintained under the project configuration management system on the FAA KSN and the OST SharePoint.
• As a member of the High level Procurement Team, I created Request for Information (RFI)Statement of Work (SOW), Interface Control Document, Screening Information Request (SIR)Size and Complexity Document and Evaluation Criteria; and charted the Acquisitions Process Flow Diagram. I was also the point of contact for Measurement and Analysis.

Project Manager

Confidential

Project lead for the Retail TRP/ Customer Representative Applications Program and Investor Data Management (IDM) team for system implementations, enhancements and production issues. Lead a team of software developers and business analysis on multiple projects. Prepared complete system life cycle project plans and successfully oversee projects from conception to implementation. Used the Lean and Agile and CRM Methodology. Used MS Project to create and maintain the project schedule. Wrote Statements of work for contractors, and authorized to sign and accept work. Created my own Excel spreadsheets and used Clarity to manage resource allocation, project priorities, and risk assessment. Mentored Project leads "in - training". Interacted with Business personnel, Higher Management, IT personnel and act as liaison for the team between the business and management. Resolved client conflicts to guarantee client satisfaction. Worked to keep website 508 compliant. Saved the company 200k in Project Cost, Received an Outstanding Accommodation for Project Performance

Project Manager

Confidential

Manage the confidential Recalls Intranet/Internet Application. Wrote high quality SDLC documentation for Stage Gate reviews. Manage a team of engineers, technical writers and testers. Complete monthly EVM using Excel spreadsheet, and schedules using MS Project. Act as liaison between the technical staff and the FDA personnel. Presented weekly Power Point and Multi-media presentations to the client and sub-clients. Duties also include: personnel scheduling, labor scheduling, reporting and training of personnel to ensure timely accomplishment of tasks and devising and improving work flow processes.

Project Manager

Confidential

Managed a recently completed Content Management System (CMS) migration project for the confidential. High profile embassy websites were gradually replaced without service interruption. Ensured that the new system had no downtime during any scheduled maintenance. Presented Power Point Presentation to higher Management, the Embassies and to the users. Maintained 508 compliance on all websites. Researched each embassy's needs and performed analysis on embassy personnel's technical skills to collaborate with the group and select a design and application. Scheduled Embassies monthly meetings and acted as liaison between the technical staff and the Embassy personnel. Mentored Assistant Project Managers. Used the tool MS Project to help prepare and maintain the Project Schedule, Resources, Budget and Timesheets. • Produced an 80% production rate in Post with little or no presence on the Internet • Produced a 90% production rate in a year for South Asia

Project Manager

Confidential

Project Manager

Confidential

MIS Manager

Confidential

Sr Developer/ Project Manager (GS 11), Programmer/ Project Manager

Confidential

Programmer (GS 11), NAVSEA Automated Systems Activity Programmer

Confidential