SUMMARY:

• IT Strategy and Management Consultant with proven track record of effectively managing large/complex technology - driven challenging programs.
• Experience leading highly visible client engagements across Public Sector, Healthcare and Financial Services.
• Talent for mentoring, coaching and enabling high performing teams; ability to collaborate with key client stakeholders at all levels.

CORE COMPETENCIES:

• Project/Program Management
• System Development Life Cycle (SDLC) management
• Cost Benefit Analysis
• Engagement Management
• Process Improvement
• Business Development
• Contract Management
• Quality Control
• Change Management
• Vendor Management
• Risk Management

TECHNICAL PROFICIENCIES:

Tools: JIRA, Version 1, Microsoft Office, SharePoint, Microsoft Project Server, Visio, Portfolio Management (HP PPM), Requisite Pro, Rational Rose, ERWin, Subversion, PowerBuilder, Tortoise, Mercury, Remedy, SODA, HP ALM Application Life Cycle Management, Oracle BPM, Clarity, Symantec Café, Allaire HomeSite, HP Quality Center, HP Application Life Cycle Management, IBM ClearQuest, Informatica Tools (MDM, DQ, Power center)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program Manager

Responsibilities:

• Data Management Project is an initiative within the Confidential Program with a focus on providing the necessary tool set for transmitting/receiving, transforming, validating, verifying, reclaiming, cleansing, and storing of data of active plan members facilitating enhancements to their benefits-related services.
• Responsible for managing multiple projects under the data management to provide the IT services; bridge gaps between business needs and system capabilities; and collaborate with business and IT teams to define roadmap and implement solutions.
• Responsible for defining Program Governance processes and briefings to the executive stakeholder groups on overall program status, key issues/risks.
• Also, led business development efforts including identifying opportunities, identifying potential teaming partners, scoping prospective engagements, and developing RFP/RFQ responses.

Confidential, Virginia

Senior Project Manager

Responsibilities:

• Responsible for engagement management, guiding delivery teams to accomplish engagement goals with focus on business value realization.
• Lead business development efforts including identifying opportunities, identifying potential teaming partners, scoping prospective engagements, and developing RFP/RFQ responses.
• Established a Project Management capability, including implementation of standardized tools & templates and processes to facilitate management of projects across the organization in a uniform manner; enhance project delivery function; provide guidance on delivery of projects.

Confidential, Virginia

Manager

Responsibilities:

• Played key leadership role in delivery of large/complex engagement in a global delivery model (onsite/offshore teams), managed key client relationships and expectations; lead business and practice development initiatives.
• Led implementation of Confidential .
• Run Confidential Planning, Confidential Retrospective, Confidential Core hours, Grooming and Stand up sessions.
• Maintained product backlog, Confidential metrics like Confidential burn down.
• Resource capacity, Confidential velocity.
• Tracked impediments via version, Coordinated demo for defect fix and stories to be delivered in a Confidential .
• Facilitated Monthly Business Review Meetings with business and IT management stakeholders.

Confidential, Virginia

Manager

Responsibilities:

• Directed multiple projects using agile methodology for the Confidential .
• Responsibilities included client interaction and management, Quality Control, Planning, Assigning and Monitoring task, schedule and scope, Identifying and escalating risks, problem resolution, conflict resolution, staffing and communication.
• Served as team mentor, coach and supported recruitment efforts, process improvement initiatives and training efforts.
• Created Program road map and Project Plan.
• Established milestones, naming standards for code and artifacts.
• Standards templates were developed for deliverables.
• Spearheaded implementation project for an initiative to get Confidential certification
• Championed the use subversion as Code repository, and JIRA to store /track requirements and test results..
• Consistently exceeded key sponsor’s expectations, delivered projects in line with established schedule and budgetary guidelines.

Confidential, Virginia

Project Manager

Responsibilities:

• Assisted clients in identifying and resolving critical business and technological challenges. Served in various advisory roles, leading client engagements across a wide range of industries.
• As Project Manager led multi-disciplinary team that systematically analyzed clients’ business problems, managed requirement changes through the Level 3 structured change control process.
• Managed technical and test team members to develop Requirements Traceability Matrices, analyzed processes to lead functional and system requirements gathering and validation.
• Maintained responsibility for identifying alternatives and recommending solution, participated and led client meetings and workshops to manage the successful completion of deliverables.
• Mentored team to follow RUP Process and rational tools. Implemented COTS Applications eDiscovery and Remedy.

Confidential, Virginia

Sr. Business Systems Analyst

Responsibilities:

• Managed the Business analysis for nationwide health care data centric information system.
• My responsibilities included to gather requirements, create and optimize the existing business processes related to claims, extracts and billing processes.
• Managed organization’s workflow and business process.
• Solved technical, business and process related issues and interfaced with users, clients and all stakeholders.
• Managed projects through all the phases of Software Development Life Cycle.
• Coordinated Clients, Corporate eligibility, Service Centers and IT development team. Organized and conducted JAD sessions to achieve the collective agreements on the system design.
• Requirements gathering and analysis, Design Formal Requirements Specification Documents, create detailed design documents including complex data mapping solutions, wrote Confidential code.
• Worked on multiple HIPAA 837 and 835 data extracts projects transitioning commercial and public sector clients from the proprietary systems to 837 and 835 Extracts format.
• Performed data analysis, and extensive non-technical business analysis. Worked on designing Business Process Models (context data flow) Entity Relationship Diagrams (ER-Diagrams)