SUMMARY:

• 10 years of management experience in information technology, software development, and solution delivery.
• Planned and controlled the activities of over 10 web applications that include major program initiatives. These applications are a mix of new, steady - state, maintenance, enhancement, and strategic initiative efforts.
• Provide clear direction to application owners and portfolio managers concerning misaligned and broken portfolio setup to segregate and align portfolio work streams into enterprise frameworks. Ensure the desired business case objective and scope align with project scope and objectives; work with portfolio business case managers to provide level of estimate and project demand support.
• Realize organization’s target state strategic benefits and achieve application development or operations roadmap segments, through change delivery of multiple, complex software, infrastructure, and engineering projects into enterprise information technology environments which deliver new and highly-secure services and internet applications to large user groups (2500+), upgrade current operating environments, or retire legacy assets.
• Successfully implemented three concurrent complex, multi-release and multi-deployment projects that culminated over nine weekends which were technically complex, planned with minimal risk to the enterprise in mind, of which required multiple iterations of stakeholder planning, buy in, and sign off prior to implementation.
• Lead senior and junior staff concerning Agile initiatives and transitioning, portfolio applications' within the enterprise, roadmap completeness, project management practice processes, and portfolio management components; coach, mentor, develop, and support Project Analysts' project management capability growth, knowledge depth, confidence, escalation guidance, and general management skills.

MANAGEMENT COMPETENCIES:

• Scope, Schedule, and Cost Management Change, Risk, and Issue Management
• Performance, Proposal, SOW, and Plan Writing POA&Ms, Ex 53, OMB 300, Weakness Reporting
• Third party and Vendor Management EVM, Budget Tracking, Demand and Forecasting
• Large and complex project delivery Multi - tasking and Deadline Delivery
• Program Management and Portfolio Management HP EPPM and Microsoft Project Server Use

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager, Herndon, VA

Responsibilities:

• Delivered a high-risk and high uncertainty, externally facing application re-write project that replaced a legacy, non-relational Sybase database with a relational Oracle 11g platform and data migration, new SPARC Solaris database servers, a JBoss 6.01 implementation, an Enterprise Password Vault integration, and a Java 1.7 upgrade. Additional significant accomplishments were: managed a vendor’s infrastructure delivery team for seven database servers; achieved multiple enterprise service delivery and support structure upgrades; managed the integration of enterprise delivery service managers and teams to deliver a well-communicated release to 2,500 users cleanly into production with no production issues or user issues following deployment.
• Delivered a COTS, third-party vendor, security product update with no production issues post-implementation. Delivered the project on time, on budget, with full scope satisfaction in addition to absorbing two sizable budget decreases. Maintained on-time delivery through focused, outcome-oriented risk and issue leadership by closing release-critical technical, policy, and vendor issues prior to the production readiness checkpoint.
• Oversaw a enterprise infrastructure support service delivery management team to receive seven new database servers as part of an application upgrade project. This included management toward agreed upon delivery milestones, regular status and delivery update meetings, renegotiation of delivery milestone dates to include project plan rescheduling, server acceptance, and temporary server decommissioning.
• Contributed to Confidential ’s outcome based program framework to Confidential Program Manager based on the outcome based management strengths, weaknesses, and shortcomings experience managing the pilot outcome-based project; recommendations included vendor performance standards to include monitoring and assessment, expectation establishment, program maturity road mapping, statement of work and contract types, as well as immediate need implementations for upcoming projects.
• Decrease IT portfolio project slippage, scope creep, and cost overruns by identifying issues while monitoring and controlling project activities, status meeting reviews, risk surveillance, issue documentation, using the project’s change control processes, and communicating projects statuses to senior executives within the organization to ensure the project's business objectives, as well as scope, schedule, and cost are met.
• Lead and direct matrix, decentralized, multi-disciplinary, and remote project team staff, independently, that include Confidential, third-party vendor, partnering team, and contractor staff to deliver SDLC software projects that conform to Confidential enterprise governance group requirements.
• Communicate program strategy, direction, and changes with stakeholders, business and technology leadership, and team members to keep project and program alignment intact and to maintain clear direction.
• Coordinate and gather information from multiple work streams that are running concurrently, such as projects, testing phases, development, analysis deliveries, budget, and schedule; monitor and report data as needed to executives, management, and application stakeholders clearly and concisely verbally and in reports.
• Utilize and adhere to an enterprise-wide SDLC project methodology that includes planning, demand and forecast, enterprise reporting, risk management, resource management, and enterprise project management process utilization.
• Manage 3M - 5M in annual project budget spread over 60 resources for concurrently running projects.
• Plan and coordinate project needs across different SDLC shared services teams and diverse management staff to include project scheduling, delay communications, risk impacts, issue resolution, change control requests, task prioritization, governance requirements, escalations, enterprise reporting, and project monitoring.
• Provide recommendations and guidance to other project managers concerning project planning, scheduling, HP’s Portfolio and Project Management tool, and implementation delivery to help them overcome project obstacles and fortify their project management core competencies.

Confidential

Project Manager, Rockville, MD

Responsibilities:

• Delivered an enterprise-class storage assessment project for a large government agency that directly satisfied the agency’s ITIM strategic plan, to include: a three option and five-year ROI delivery; analysis of and recommendation for network performance improvement; director level storage architecture creation, SAN strategies, WAN acceleration, and operational efficiencies for a federally mandated data center consolidation effort.
• Delivered a two phase, two release Confidential project. Phase I began with research, policy, and ROM delivery with a follow-on work response document. The response document awarded work to consist of Phase II that was comprised of two releases to implement a FIPS 140-2 compliant email, calendar, and contact solution to badged employees’ personally owned mobile device to conduct agency business from their Exchange account by one of two means: a native email application client or a downloadable Enterproid client.
• Delivered a physical and virtual Secure LAN and Electronic Safe ( Confidential ) infrastructure upgrade with a service ownership and asset transition project that included the management of outgoing service providers, engineering analysis and design, and asset lifecycle management and deployment processes.
• Governed one to six concurrent projects that were small to large in size, had budgets from 40k to 500k, utilized two to thirty resources, lasted three to twelve months, and had eight to twenty one internal and external stakeholders within a 252M infrastructure program.
• Managed multiple enterprise projects that required day-to-day responsibilities, hiring and on boarding, planning, reporting, deliverable creation, deliverable management, quality assurance review processing, and enterprise project management process utilization.
• Authored winning contract proposals that totaled 700k in addition to subcontractor statements of work.
• Delivered enduring solutions that solved strategic, management, technology, and program challenges.
• Defined scope, created accurate and inclusive estimates, maintained budgets and project plans, and produced high quality deliverables.
• Managed the following infrastructure project types: OMB Exhibit 300 technical refresh, Development and Integration, Security, Assistive Technology, Infrastructure Implementation, Analysis and Design, Seat Managed and Leased Assets, Assessments, Architecture Redesign, and Service Delivery.
• Managed multiple projects with the following components: ROM, ROI, BOM, Mobility, FIPS 140-2, vLAN, Security, Safeguards Information, EnCase, ITIL Service Delivery, Service Level Requirements, Operational Level Agreements, Service Catalog, Microsoft Exchange, Exchange ActiveSync, IaaS, Architecture, Design, Networking, MPLS, PIP, ZVRS, Purple, and Policy.
• Ensured IT projects supported the achievement of business initiatives by linking the project’s business objectives to the customer's ITIM strategic plan in all projects and project management deliverables.
• Identified and documented risks, communicated risks to appropriate stakeholders, developed risk mitigation strategies and contingency plans, and maintained the risk register as appropriate.
• Facilitated communication among stakeholders and project team members to ensure that business needs are being fulfilled and that all tasks and activities are progressing and being completed as scheduled.
• Used the PMO change management process to manage change based on the impact to project scope, schedule, and budget with change requests submitted and approved by the change control board.
• Reviewed application and technical architecture deliverables throughout development to ensure quality.
• Authored winning contract add-on proposals that totaled 700k and various subcontractor statements of work.
• Wrote a Program Risk Management Plan for the ITISS contract that included governance and role breakouts.
• Trained and led new project managers on the Confidential Enterprise Project Management Methodology, ITISS contract and statement of work, and project manager deliverables to lessen the new hire learning curve.

Confidential

Project Manager/Business Analyst, Washington, DC

Responsibilities:

• Used Confidential PMO templates and enterprise guidelines to create artifacts: Monthly PM hours, budget, and CPI and SPI EVM metrics calculations, Performance Management Plan, Project Management Plan, Balanced Scorecard metrics, EA and SOA planning documentation, Plan of Action and Milestones Guidance Document, Deployment Plan, and a Scoping Document with proposed server architecture diagram.
• Provided training and advice to a Project Manager concerning Earned Value Management, Balanced Scorecard technique, and Monthly Project Manager reporting requirements for past, current, and future months.

Confidential

Consultant, Washington, DC

Responsibilities:

• Provided on-site Confidential Program and Portfolio Management support, CPIC support, and Compliance support as an independent consultant for Confidential Spend Plan and CAP items such as mission benefits, functional and performance capabilities, WBS structure, and Enterprise Architecture compliance for many programs with different levels of compliance maturity.
• Audited Confidential watch list programs for HUD SDLC compliance. Identified documentation gaps, shortcomings, and remediation areas. Provided remediation recommendations for non-compliance. Documented findings and issued compliance reports for OCIO use.
• Assessed program benefit realizations through scope satisfaction, budget variances, and program delivery accomplishments as feeder information for OMB Exhibit 300 and watch list reporting.

Confidential

Consultant, Washington, DC

Responsibilities:

• Independently wrote requirements across multiple applications including face-to-face interaction with NPS employees and internal managers to include role based permissions, inheritance binding, messaging, dashboard notifications, queues, audit logging and tracking, administrative tools, external system and Active Directory integration, and automated login with external systems for Critical, Phase II, and Phase III efforts.

Confidential

Business Analyst, Washington, DC

Responsibilities:

• Achieved a 60% decrease in TechTeam delivery time of successful elicitation, analysis, writing, and requirements validation, offering customized portal solutions for three part Confidential Portal solicitation by third portal conclusion. $1.8M of new business awarded for proposed portals.
• Coordinated and wrote winning Confidential recompete proposal work.
• Mentored new Analysts, and a developer on intricacies of Confidential Portals, tasks, designs, and technologies.
• Established UAT processes for Confidential IDIQ Contract to provide a multi-channel, enterprise Help Desk solution including a Service Request Management System (SRMS) for building related services and wireless activities.
• Grew TechTeam testing capabilities from an existing daily, manual Excel spreadsheet to the online SharePoint system as I authored in my Test and Acceptance Plan deliverable. The new SharePoint site improved communication and group efficiency, end user limitations, and update capabilities.
• Led SRMS Systems and User Acceptance Testing efforts and SharePoint tracking repository enhancements.
• Provided user-centered and business process specific design improvements for SRMS wireless access points.
• Wrote requirements for five Confidential portals, was seen as a SME for writing requirements and test cases, aiding functionality and design matters, all facets of testing in an input and output portal query environment. Handled problems and difficult analytical tasks while working at a high level of accuracy on concurrent duties.