SUMMARY

• 20 years of effective and progressive IT consultancy work, pre - sale marketing, and program management professional expertise with Confidential in the Middle East and Africa, and with Confidential in Washington DC area, and working in different business domains for US confidential
• Participated in developing $1MM - $20MM technical proposals and marketing campaigns in the Middle East region for different Confidential business enterprise solutions including eHealth and Tele-ICU solutions to public and private healthcare providers
• Established baseline analysis of regional customers’ ecosystem, influenced customers’ procurement and strategic business priorities, and designed integrated solution proposals to respond to customers’ RFP, RFI, RFQ, and training and knowledge transfer, which exceeded customers’ expectations and built effective PPPs
• Successfully managed and delivered on system engineering and IT projects valued at $0.5MM - $5MM for public and private service providers, achieved 15-25% reduction in projected cost, maintained 25-35% profit margins, and consistently generated bottom-line quarterly revenues
• Hired global SMEs to participate in design and delivery of high-quality IT solutions and business policies, and implement modern technologies in Enterprise Solution Architecture, eHealth and interoperability standards in iEMR, and iHIE, and cloud-based solutions and technologies for Asset Performance Management (APM)
• Performed business, technical, and functional requirements and data gathering and analysis. Implemented full SDLC of integrated enterprise solution architectures, IT solutions, KPIs and dashboards, business workflows and systems integration, QA/QC, test and verification plans, Use Cases, and web-based software applications
• Invested 50-70% of daily activities on customers’ sites to build effective customer relationship, and manage vendors, system integrators, and SMEs operations to deliver on-time and under-budget projects’ deliverables
• Prepared project progress and financial reports, and conducted review meetings with customers’ confidentials to monitor and approve capital spending, control of operational cost, access to business services, increase market share, influence evolving market dynamics, and adopt modern technologies and IT solutions
• Communicated with customers in stimulating verbal and written techniques and public presentation skills, and used cost-benefit analysis and EVM to pivot alternative financial & technical solutions

TECHNICAL SKILLS

• MS Suite (Word
• Excel
• Project
• Visio
• PowerPoint)
• EA Planning
• UML
• Data
• Use Cases
• IBM Rational DOORS
• ERD modeling
• Erwin
• Oracle Fusion
• PeopleSoft
• SQL
• PSQL
• CRM
• SDLC
• EVM
• Salesforce
• JIRA

PROFESSIONAL EXPERIENCE

Confidential

Senior Program Manager

• Effectively managed Pre-sale customer engagement and technical delivery of five APM projects in Qatar, Turkey, Saudi Arabia, Kuwait, Angola, and Ivory Coast, worth at $130K - $2MM to deliver cloud-based technology solutions to proactively monitor assets’ operations and efficiencies
• Managed 10 lead engineers and technical professionals responsible for conducting technical services, tag and sensor mapping, and remote asset surveillance to analyze big data and perform proactive and reliability centered maintenance (RCM) of turbines, generators, etc. used in power, oil, and gas industries
• Successfully worked on a confidential’s RFP at $20MM to design an integrated solution architecture for the next-generation, national, and cloud-based patients’ appointment and referral system as part of a national confidential HIS system
• Managed project pre-sale marketing, execution, cross-functional work planning, POs, and reporting to business owners the risk mitigation, revenue forecast, asset planning, and customers’ operational successes and savings

Senior Account Manager

Confidential

• Managed GEHC’s partnership (CRM) with Dr. Sulaiman Al Habib Medical Group (SHMG); largest and most expanding private healthcare provider in Saudi, Dubai, and Bahrain, with 10 hospitals and 1200 beds
• Successfully designed and implemented integrated solution architecture for a new and advanced Tele-ICU Command Center in one SHMG hospital in Riyadh and connected to 6 confidential hospitals in Saudi and Dubai
• Collaborated with SHMG CIO and CTO on marketing SHMG’s HIS system (VIDA), and incorporated VIDA in GEHC’s solution proposals to strategic RFPs valued $1MM - $2MM in Kenya, Qatar, and Saudi
• Proactively managed GEHC cross-functional teams of 20 technical, sales, commercial, and integration specialists, and coordinated critical support for integrating Confidential modalities ($20MM) in confidential’s hospitals
• Managed first globally acclaimed national iHIE program ($4.9MM); the confidentail’s eHealth Interoperability Standards project.”, to design 15 IHE profiles (Lab, Rad, Prescription, Patient ID, Healthcare Provider ID, etc.) using international standards including LONIC, XDS-I, HL7, DICOM
• Managed the work of 17 international SMEs on eHealth standards; policies; best practices; compliance, testing and verification; eHealth use cases, profiles, and specifications; security policies; training programs; public policies to enable eHealth national implementation, and building MOH’s eHealth COE
• Participated in eHealth HIMSS conferences and IHE Connectathons events, from 2013 - 2015, in Istanbul, Turkey; New Orleans, LA, USA; Dubai, UAE; Vienna, Austria; and Chicago, IL, USA, and built a reliable network of SMEs to work in the Middle East countries
• Developed iHIS market opportunities in UAE (Dubai & Abu Dhabi), and in Jordan at $1MM - $1.5MM, based on successful execution of Saudi MoH’s eHealth program and collaborative work with SHMG

Confidential, Washington, DC

Senior Business Process Engineer

• Successfully developed and maintained business and technical requirements and workflows of confidential Admissions Processing System for confidential using Agile methodologies to design and develop software architectures for different confidential web-based applications
• Implemented full SDLC, facilitated JAD sessions for gathering functional, securities, and systems requirements for designing WRAPS business applications and incorporating congressional laws and statues in the systems’ business and technical requirements, and in testing and verification use cases
• Designed confidential business and test use cases to design, develop, and verify all confidential web-based applications, and coordinated the integration of confidential functionalities with DHS’/ICE workflows

Senior Systems Engineer

Confidential Washington, DC

• Worked on confidential’s enterprise architecture solutions, capital planning and investment control (CPIC) methodologies, business process re-engineering to generate Capital Investment SOP for PMO/COO
• Developed confidential’s enterprise business architecture using Kaizen Lean Six Sigma methodologies conducted in workshops and in collaboration with PBGC’s PMO, business, legal, and investing champions, and COO
• Facilitated confidential’s  for the confidential suit based on developed and adopted financial business strategies in the design and architecture of PBGC’s systems and integrated applications, to increase by 25% the bottom-line and ROI of pension plans on behalf of confidential beneficiaries

Systems Engineer and Requirements Analyst

Confidential Washington, DC

• Designed physical and logical data models (ERD) for confidential generated uses cases (Pay & Personal, Promotion, Deployment, Causality Notification, and Enlistment), captured related functional and non-functional business and systems requirements in Rational DOORS, and designed PeopleSoft user interfaces
• Worked on complete SDLC of design and development of business-driven, web-based applications using iterative methodologies for software development of IT projects for confidential and facilitated Change Control Board (CCB) meetings for many web-based applications