SUMMARY:

• PM for Solutions Delivery through Plan - Design-Implement of COTS and Infrastructure Services inclusive of 1/of *aaS Clouds and IoE/IoT in Confidential and Distributed Office
• Experience with Internet Services Providers - Global and Domestic Delivery of Clouds and Hosted/Managed Platforms, Products, and Services
• Parlay 27 years of broad IT experience (9 years of hands-on O&M roles) into effective strategies to plan, design, and execute portfolios, or single programs/projects
• Hands-on PMLC ability to deliver end-to-end large, highly complex, interdependent projects with enterprise towers, off/on-shore resources, global customers and service delivery teams
• Champion best practices and proven methodologies: PMBOK, PMLC, and SDLC processes and tools to transform requirements into material deliverables through synergy of teams
• Collaboratively manage diverse workstreams in PMO and solo roles. Nurture stakeholder relations by apt communications and nimble negotiations with levels of decision making

TECHNICAL SKILLS:

Managed Services: Global Delivery of Clouds and Managed Products and Services - Cisco, Confidential

Emerging Technologies: Plan-Design-Implement *aaS/Clouds, EOS, IoE, IoT as 1/of - Cisco

Hosted/Managed Clouds: CEM, EOS, DCFM, DCFIM, DCRM, IoE, IoT, NIMBUS - Cisco

Confidential /Hosting: Migration of Infrastructures in Multiple Data Centers - Carpathia, Inc

Cloud I/P/SaaS Integration: MS BPOS (Office365) as Enterprise Messaging System - USDA

Apps/Infra Migrations: Strategic Planning and Execution - DHS/USCIS, Fannie Mae, Confidential

IPv4/IPv6 Transition: Roadmap to Strategic Implementation - Veterans Affairs, USDA

Post-Merger Integration: Consolidate Platforms and Processes - Cisco, Confidential, Confidential

COTS and BSS/OSS: Development and Deployment - Confidential, USDA, Confidential, Confidential

Telecom Services: Data Traffic EMS/NMS, VoIP, CUCM - Dimension Data, Confidential

Card Payment Systems: PCI, Deployment, O&M Support, Migrations - Confidential

KEY STRENGTHS:

• Governance and Prioritization of Enterprise IT Initiatives
• Strategy and Execution Plans for Programs and Projects
• Communications and Stakeholders Relationship
• Triple Constraints and Control Processes
• Team Synergy and Performance
• Risk Management

EXPERIENCE:

Portfolio Manager

Confidential, Sterling, VA

Responsibilities:

• Set up program governance: strategy, scope, organization, communications, risk management
• Manage and validate customer requirements and expectations - from kickoff to closeout
• Orchestrate customer network hot-cuts coordinating internal resources and 3rd party vendors
• Direct 15-25 strong IPT made of Sales, NetEng, NetOps, DCOps, O&M, customer teams

Technologies: *aaS, 3par, Avamar, AWS, BigData. Brocade, Cisco, Citrix Xen, Confluence, DAS, DCIM, EM 7, EMC, HubSpot, InstantOn, Juniper, MDF, NMS/EMS, NetScaler, NetSuite, NAS/NSF/SAN, OpenStack, PDU, RAID, SalesForce, ServiceNow, SugarCRM, SSL/FIPS, TCP/IP, vBlock, vCenter, VLAN, VMware

Program Manager

Confidential, Chantilly, VA

Responsibilities:

• Architected concept and content of winning RFP response on $4M contract bid
• Set up program delivery PMO, priorities, strategy, and structure for Phase 1
• Created and maintained Master Program Management Plan and Schedule for Phase 1
• Delivered Analysis of Alternatives for migration of Network and Telecom Services
• Delivered HL Design for Transition and Post-Migration LAN/WAN/Internet
• Aligned Program plans to dependencies from Datacenter O&M team

Technologies: Brocade SAN, Cisco switches, DNS, Double-Take, Internet/Internet2, ISE, LinuxMPLS, NBIVPN, OWS, TIC/MTIPS, Unix, V/LAN, VPN, VMware, Wintel

Program Manager

Confidential, Herndon, VA

Responsibilities:

• Defined program approach, established master cadence for client deliverables
• Oversaw12-strong CEM Service Delivery team’s daily project activities in global theaters
• Partnered with Account/Product/Sales teams to tailor 1/of offerings to customer expectations
• Executed delivery of special packages to Cisco Strategic Alliance partners: BT, IBM, JCI
• Architected custom installation scenarios for cloud (Nimbus/OpenStack), or on-premises
• Led trail-blazing BMS/DCFIM/DCRM/EOS integration for industry leader Johnson Controls
• Stewarded emerging EOS/IoE/IoT ‘Factory-of-the-Future’ pilot with supply chain in Malaysia
• Pioneered CEM as ‘Green Building’ solution to Cisco’s 196-building global DC/DO footprint
• PM-d proof of concept pilots with Comcast, IBM, KeyBank, Oracle, T-Mobile, Vodafone
• Presented and reported status to C-level via M/QBRs, delivered Executive Summary closeout

Technologies: Hosted/Managed Clouds of *aaS, BMS, CEM, DCFM, FIM, DCRM, EOS, IoEIoT, OPS360, Oracle OP, OpenStack, Primavera P6, Rally, Smartsheet, VMware

Portfolio Manager

Confidential, Sterling, VA

Responsibilities:

• Set up program governance: strategy, scope, organization, communications, risk management
• Directed 15-25 strong IPT made of Sales, NetEng, NetOps, DCOps, O&M, customer teams
• Validated and managed customer requirements and expectations - from project kickoff onward
• Orchestrated customer network hot-cuts coordinating internal resources and 3rd party vendors

Technologies: Avamar backup, Ba/I/PaaS, Brocade, Cisco, Citrix Xen and NetScaler, EMC storage, InstantOn, Juniper, MDF, MMR, PDU, VMware, TCP/IP, VLAN, WAN

Portfolio Manager

Confidential, Fairfax, VA

Responsibilities:

• Developed process roadmap for PMO - structure, governance, best practices, operation
• Firmed up Scope and WBS, sequenced work packets, drafted Work Plan and Master Schedule
• Devised Project Management Plan inclusive of Communications, Scope, and Risk Management

Technologies: Citrix, Hosted COTS/ GOTS, I/PaaS, IBM MF, Linux/Unix/Wintel servers; MPLS Cloud, Oracle 10g/11g, TIBCO, OLAP, OLTP, SAN servers, VMware

Program Manager

Confidential, Windsor Mill, MD

Responsibilities:

• Baselined requirements for code enhancements in all environments, identified dependencies
• Leveraged local and off-shore resources on design, development, testing, and roll out
• Deployed Automize and AutoSys COTS suites to leverage ProdOps environment for clients

Technologies: Automize, AutoSys, Citrix, Facets, IBM MF, ITIL, Linux/Unix/Wintel; MPLS Clouds, Oracle 10g, P/SaaS CRM, SRM, SOA; PEGA, SAN servers, VMware

Program Manager

Confidential, McLean, VA

Responsibilities:

• Validated migrations requirements, dependencies, roll-in/roll-out procedures per Client
• Coordinated IT resources across multiple functional areas in support of network cutovers

Technologies: Mainframe and midrange BaseI and BaseII payments processing platforms Cisco, Nortel, Juniper switches/routers. Network - SONET, OCx, Tx, DxACD, ATM, FR, MPLS, QoS, PVC, SNMP, VLAN, TCP/IP

Project Manager

Confidential, Columbia, MD

Responsibilities:

• Provided to Client IV&V on program logistics and Confidential migration best practices
• In charge of planning for two migration phases: developed detailed migration schedules

Technologies: 24x7 Contact and Confidential, eight business units, 18 IT management platforms, multi- layer COTS and proprietary applications, 3500 devices of infrastructure

Project Manager

Confidential, Arlington, VA

Responsibilities:

• Migrated/consolidated several data centers and NOCs between multi-state sites in post-merger
• Planned, designed, and executed project strategies on 12 OSS releases (EMS/NMS COTS)
• Managed RFP cycle - from requirements through vendor selection to deployment, to Ops support

Technologies: Network elements - Cisco, Nortel, Juniper switches/routers. Network - SONET, OCx, Tx, Dx, SNMP, PVC, VLAN, MPLS, QoS, TCP/IP, ATM, FR, VoIP

Project Manager

Confidential, McLean, VA

Responsibilities:

• Facilitated deployment of several mid-range platforms into data centers: AS/400, Tandem
• Coordinated roll-outs of several applications for credit card transaction risk evaluation
• Designed and deployed Meridian ACD in Contact Center for Operations
• Leveraged platform SME role to influence planning for Business Continuity and Recovery
• Managed build-out of Business Continuity/DR site for Confidential Debit Processing Service
• Lead Internal Auditor on ISO 9000 certification. Earned BSI certification on first pass

Technologies: Mainframe and midrange BaseI and BaseII payments processing platforms Cisco, Nortel, Juniper switches/routers. Network - SONET, OCx, Tx, DxACD, ATM, FR, MPLS, QoS, PVC, SNMP, VLAN, TCP/IP

Systems Manager

Confidential, Washington, DC

Responsibilities:

• O&M and development of system solutions for company business (AS400 and Meridian ACD)
• Established online collaboration with subsidiaries in Germany, Mexico, and Singapore
• Designed and developed in-house software for OLTP and database operations (AS400/RPG)

Technologies: IBM AS/400 central servers, Macintosh and PC LAN, voice telecom, T1 data

Program Consultant

Confidential, Alexandria, VA

Responsibilities:

• Consultant to OCIO Transition Director on program and project management best practices
• Advised Director on setup of IPv4/IPv6 Transition PMO, its governance policies and structure
• Coordinated 125-member Integrated Project Team with 29 Agencies and service providers
• Devised, produced, and got approved OCIO IPv4/IPv6 transition Program Management Plan
• Enacted Program Management Plan with 29 Agencies, application and carrier services vendors
• Spearheaded revision and update process for USDA/ENS policies on QoS and DNSSEC
• Developed and obtained final approval for Project Charters, Business Cases, and SOW on:
• USDA BBN/TICs bandwidth upgrade (BaaS cloud - Alternative Bandwidth from L-3)
• IP Address Management tool (customized solution from AT&T/Infoblox)
• Telecom Expense Management System (P/SaaS cloud solution from MetTel)

Technologies: Bw/I/PaaS, BBN, DHCP, DNS/DNSSEC, IPAM, IPv4/IPv6 transition paths: tunneling, dual-stack, L2/L3, TICs, VPN, VLAN, MPLS clouds, NIST USGv6

Program Manager

Confidential, Ashburn, VA

Responsibilities:

• Executed deliverables on seven Task Orders in $4M+ IPv6 Enablement Services program
• Directed development of Task material deliverables: Gap Analysis and Implementation Plans
• Analyzed ‘as is’ WAN/LAN/Internet and Telecom architectures (CONUS footprint)
• Coordinated production of ‘white paper’ assessments of Department conversion to IPv6
• Mapped NIST USGv6 test standards in development of new parameters to fit Agency mission
• Developed ‘mission thread’ for VA tele-workforce, and IPv6 requirements for VPN/RA
• Managed 9-member delivery team - established work plan, assigned roles, balanced workload

Technologies: L2/L3 networks, TCP/IP, MPLS clouds, DHCP, DNS, IPv4/IPv6 transition paths: dual-stack, NAT-ing, tunneling, VPN/RA, I/P/SaaS Clouds, NIST USGv6 test