PROFESSIONAL SUMMARY:

• PMP Certified (Two PMBOK based certificates), IT Project Management Professional with extensive Project and Portfolio Management experience (+15 years) in the Banking Industry, Healthcare and Insurance Industry.
• Experienced IT Project Manager with experience in both Matrixed and Non - Matrixed PMO’s.
• Assisted in the hiring of Project Managers, creation and management of PMO’s, created a Best Practices document and selection of a Project Management methodology.
• Hardware Project Management experience includes Data Center Installations, Relocations and Decommissions/Builds of server farms, Network Analysis, Router and Blade adds, PC and Printer Refreshes and Operating System upgrades.
• SDLC activities; Software Testing, Application Deployment, Laptop OS Upgrade. Activities for Applied Materials (11,000 Laptops), Kaiser Permanente (39,000 Printers) and CSAA (2,500 Laptops)
• Developed financial plans utilizing SAPs AFP (Actual, Forecast and Planning) for maintaining profit level objectives utilizing EBITDA (Earnings before Interest, Taxes, Depreciation and Amortization.) As a Project Manager, tracked incremental costs throughout the SDLC Project

TECHNICAL SKILLS:

PMP, Expert level user of: MS Project 2007(Certified), MS Project 2010, MS Office 2017, 2010 and 2007.Expert level user of: MS Office 2007 (Word, Excel (Pivot Tables, V Lookup, etc.), SharePoint, PowerPointand Outlook. MS Operating Systems; Windows 8.1, Win7, Win XP, Gmail, Google docs and Lotus Notes

PROFESSIONAL EXPERIENCE:

Confidential

Project/Transition Manager

Responsibilities:

• Initiation Phase: Managed multiple large scale printer deployments. Received Project Charter, budget, resource requirements and commitments from leadership.
• Planning Phase: Ran projects using Share Point, MS Project and Clarity. Created Risk and Issues logs to ensure remediation. Communicated status to project team, sponsors and stakeholders during weekly calls. If urgent issues arose, communicated to appropriate client and Confidential leadership immediately. Excel and MS Project used to track device installation.
• Execution Phase: Utilized MS Project and Excel based Transition Schedule (Pivot Tables, V Lookup, etc.) and to deploy and track the configuration, site readiness, procurement and installation of Confidential printers
• Conducted weekly Status Meetings via Web Ex/Web Conferencing to ensure project team, sponsors and stakeholders were aware and committed to the tasks and milestones.
• Closing Phase: Closed all open issues, transitioned deployed printers to Steady State Support.
• Held formal transition meeting to ensure all the appropriate support personnel had access to project documentation and fully understood the devices deployed, device configured and any add-ons completed in the Execution Phase of the project. Project documentation archived on company Share Point repositiory.

Confidential, Pleasanton, CA

Senior IT Infrastructure Project Manager

Responsibilities:

• Created the Project Plan using MS Project and Excel. Held weekly status meetings to ensure tasks and timelines were adhered to by project team, sponsors and stakeholders.
• Worked with IT Directors, Cabling vendors and Construction architects to develop Resource plans, timelines and deployment schedule.
• Developed Communication Plans to include Conference Call Schedule, Project team Roles and Responsibilities.
• Utilized Google Docs as a project repository to store project documentation.
• Coordinated Cabling and Telephony

Confidential, Palo Alto, CA

Senior IT Infrastructure Project Manager

Responsibilities:

• Initiation Phase - Worked with Mergers & Acquisitions to onboard 36 doctor’s practices onto the Stanford IT platform. Simultaneously managed deployments of doctor’s practices onto Stanford’s Heath Care IT infrastructure. Worked with IT Directors, Cabling vendors and Construction architects to develop Resource plans, timelines and deployment schedule.
• Developed Communication Plans to include Conference Call Schedule, Project team Roles and Responsibilities. Identified and developed Project Teams by communicating Work Orders.
• Utilized SharePoint as a project repository to store project documentation.
• Created both test cases and use cases to ensure application compatibility. Used Excel to monitor and track application readiness, Excel, V Lookup and Pivot Tables.
• Refreshed workstations, imaged to Stanford’s standard, loaded applications and deployed.
• Server activity consisted of engaging Server Architects to analyze client needs and upgrade as necessary. Worked with end users and management to evaluate application compatibility. In the event applications could not be supported in the new environment, Citrix and XenApp were launched from the end users desktop.
• Stanford security was engaged to ensure architect’s design was in compliance with Stanford security policies. Worked cohesively with OSHPD to ensure designs and work performed was in-line with state Codes and Regulations

Confidential, Fremont, CA

Senior IT Project Manager

Responsibilities:

• Initiation Phase - Hired to manage a large scale Windows 7/MS Office 2010 Upgrade.
• Created Project Charter, delivered formal presentations and received final approval from Project Sponsors and Steering Committee.
• Create a Project Plan using MS Project. Develop a training strategy, plan and implement.
• Work with Directors to ensure they understood requirements and impact to their respective departments.
• Planning Phase - Developed Communication Plans to include Conference Call Schedule, Project team Roles and Responsibilities.
• Identified and developed Project Teams by communicating project requirements, scope and timelines.
• Hired MS trainer, established a training plan and Developed Training schedules. Identified milestones and timelines.
• Worked closely with Technical Deployment Manager to ensure Confidential legacy applications are fully compatible with Windows 7/Office 2010.
• Utilized SharePoint as a project repository to store Project Plan, Master Workbook, Compatibility Matrix and all meeting notes.
• Worked closely with project team to ensure timelines, milestones and cost constraints were adhered to and tracked via MS Project.
• Developed a strong and positive relationship with the Client to ensure issues and risks were identified, tracked and resolved.

Confidential, San Francisco, CA

Sr. IT Infrastructure Project Manager

Responsibilities:

• Identified project team members and set-up meetings to communicate project milestones, deliverables and timelines.
• Managed the building of 35 virtual servers to support a PC refresh and OS upgrade and Application Compatility
• Worked closely with project team members, building managers, electrical contractors, cabling vendors and construction company Project Managers to establish milestone dates and intersection points.
• Work with Directors, Cabling vendors and Construction architects
• Monitored work activities and timelines to ensure doctor office move in dates were adhered to.
• Communicated intersection points to project team members.
• Quickly and loudly communicated to project sponsors and stakeholders whenever a milestone was in jeopardy of a miss and/or critical path affected.
• Tracked incremental project costs to ensure costs they were in-line with budget.
• Used MS Project 2010 and MS Excel to track all project related activities

Confidential, Fremont, CA

Project Manager

Responsibilities:

• Hired to manage a large scale Windows 7/MS Office 2010 Upgrade. Created Project Charter, delivered formal presentations and received final approval from Project Sponsors and Steering Committee. Create a Project Plan using MS Project. Develop a training strategy, plan and implement.
• Developed Communication Plans to include Conference Call Schedule, Project team Roles and Responsibilities. Identified and developed Project Teams by communicating project requirements, scope and timelines. Hired MS trainer, established a training plan and Developed Training schedules. Identified milestones and timelines. Worked closely with Technical Deployment Manager to ensure Confidential legacy applications are fully compatible with Windows 7/Office 2010. Utilized SharePoint as a project repository to store Project Plan, Master Workbook, Compatibility Matrix and all meeting notes.
• Worked closely with project team to ensure timelines, milestones and cost constraints were adhered to and tracked via MS Project. Developed a strong and positive relationship with the Client to ensure issues and risks were identified, tracked and resolved.
• Due to Confidential rollout, senior IS Executives postponed upgrade and training. The hospital was feeling overwhelmed with so many changes and decided to postpone the upgrade. Once Confidential is complete, the upgrade will resume.

Confidential, Redwood City, CA

IT Infrastructure Project Manager

Responsibilities:

• Hired to manage multiple IT projects at Confidential (Human Services Agency) including user relocations and PC refreshes. Act as focal point of contact for all project issues. Worked closely with Work with Directors, Cabling vendors and Construction architects .
• Developed Communication Plans to include Conference Call Schedule and Project team Roles and Responsibilities. Identified and developed Project Teams by communicating project requirements, scope and timelines.
• Developed Training schedules and identified milestones. Briefed Subject Matter Experts on training timelines for execution phase, assisted management staff in workload balancing for their respective offices and scheduled staff for training. Due to the age of the County’s Facilities, performed remediation when necessary. Installed software on test PC and ran through validation tests.
• Once compatibility was verified and additional software validated, the image was installed.
• Worked closely with project team to ensure timelines, milestones and cost constraints were adhered to and tracked via MS Project.
• Developed a strong and positive relationship with the Client to ensure issues and risks were identified, tracked and resolved