SUMMARY:

• I am a seasoned senior IT Project Manager (11 years) and Senior Scrum Master (3 years) professional with a formal and specialized education plus over fifteen years of experience inspires cross functional teams to deliver high quality web and software development projects on time.
• I have demonstrated successful experience using a variety of methodologies including SAFe, Agile/Scrum, Kanban, Waterfall, Iteration and RUP.
• In addition to being a focused and dedicated professional, I am an exceptional coach who has mentored teams to achieve results through open communication, transparency and respect.
• I am strategic thinker who can operate under great uncertainty while building structures and processes required to define and deliver projects.
• I am also a dynamic and purpose - filled leader with passion for driving projects to completion.

KEY AREAS OF EXPERTISE:

• Certified SAFE Agilist
• Agile Transformation
• Certified Scrum Master
• Project/Portfolio Management
• Release Management
• Vendor Management
• Process Improvement
• Custom Software Development
• Software Implementation
• System Analysis/Solution Management
• Risk Analysis and Assessment
• IT Governance

PLATFORM, TOOLS & APPLICATIONS:

Software: JIRA, Rally, Pega Workflow System, Plainview, MS Office Suite, Project and SharePoint, Jenkins (continues delivery and integration), Resource Capacity Management (RCM), Niku, CLARITY, Siebel/Oracle, Client Server/SQL, Web, Windows, Java, UNIX, Mercury Quality Center, VISIO Flowcharting, .NET, ACORD, SOAP, JSON, BI, XSLT, Agular, JavaScript.

PROFESSIONAL BACKGROUND:

Confidential, Encino, CA

Scrum Master/Agile Coach, Senior Project Manager

Responsibilities:

• Provided leadership and vision to cross-function teams for delivering high-quality products
• Worked with product owner and architect to define project requirements and acceptance criteria
• Understand the business, analyzed problems, identifies, and implemented solutions
• Managed and documented product backlogs, created user stories
• Managed and helped the team to create technical system documentation for existing services
• Created the changes needed for improving engineering and continuous deployment practices
• Managed product schedules and enforced timeboxes
• Made appropriate use of product development processes including scrum and Kanban
• Environment: JIRA, Web application, ACORD, SOAP, JSON, BI, XSLT, Agular, JavaScript.

Confidential, Agoura Hills, CA

Scrum Master

Responsibilities:

• Used SAFe, Agile/Scrum and Kanban methodology.
• Coached/mentored the scrum team to deliver quality products with focus on continues process improvement and adoption of Agile practices and transformation.
• Worked with customers and product owner to validate requirements, prioritize, and maintain the backlog.
• Contributed to Train Planning meetings, prioritized and sequenced program backlog based on WSJF (weighted Shortest Job First) calculation.
• Organized and facilitated Agile ceremonies - feature/story grooming, sprint planning, daily stand up, sprint review (demo), retrospective. Remove impediments. Managed dependencies across epics, features, and stories. Managed risk resolution and escalation.

Senior Enterprise Project Manager

Confidential

Responsibilities:

• Responsible for successful development and implementation of Document Imaging and Content Management projects.
• Managed 3-4 different sized concurrent projects with the budget of $250 to $2.8 million and 8 to 18 team members using waterfall and SAFe Agile methodologies.
• The solution delivered annual cost savings, consolidated 20+ applications into three core applications, reduced compliance and regulatory risks, increased productivity of users and improved customer satisfaction.
• This large, high profile program included the development and implementation of document capture from multiple channels, optical character recognition (OCR), indexing, repository, workflow, and retrieval of images to perform business activities and functions.

Confidential, Westlake Village, CA

IT Project Manager

Responsibilities:

• Consolidation/Decommission of 100 servers to 6, resulted savings of $500K per year.
• Moving of data center location and applications. Scope: 2 years, budget $30M.
• Setup of a new security system and responsible for vendor communication and coordination. Scope: 6 months, budget $500K.

Confidential, Pasadena, CA

Scrum Master, Senior Project Manager, Release Manager

Responsibilities:

• Organized and facilitated agile ceremonies - estimation process, backlog grooming, sprint planning, daily stand-ups, demo session, retrospectives).
• Identified priorities with business, product owner, and department and enterprise levels.
• Acted as change agent and helped improve agile practices, team communication, collaboration and recommended improvements.
• Managed multiple projects including development of project plan, estimation process, budget, issue/risk management.
• Managed release process including planning-to-development, testing, QA and UAT-to- production.
• Developed capacity planning for the release, and provided support for test driven development and implementation.

Confidential, Simi Valley, CA

IT Project Manager

Responsibilities:

• Medicare reporting: Medicare Claims reported according to CMS guidance and regulations.
• Detail Claim Information: Reported workers compensation claims to Confidential vendor needed for claim studies and used for state law pricing, state insurance reporting, state advisory forums, and research studies. Team Size: 8, Scope: 1 year, budget $350K
• Upgrade of Corporate Legal system: Upgrade two legal department Web application systems from V9 to V11. Team Size: 8, Scope: 1 year, budget $250K

Confidential, Newbury Park, CA

IT Project Manager

Responsibilities:

• All Medicare Advantage and Part D products/plans were implemented on 4 different platforms and organized to accurately bill members according to CMS guidance and regulations.
• Consolidated internal and CMS plans with new plans in order to transparently enroll members into the correct group and benefit coverage.
• Development of a comprehensive reporting database tool for Risk Adjustments and Medical Management teams, which resulted in successful revenue growth and efficiently in data transfer to CMS.