SUMMARY:

• Project Manager / Technical Manager position in a challenging and fast - paced environment in the Los Angeles, California area. I have deep experience with BA/BSA, so a hybrid BA/PM role is also welcomed.
• What I Deliver
• I quickly step into a business, determine the most critical tasks to accomplish and get these done so that projects are up, running and successful.
• Throughout my career, I have been designated to turn around difficult projects and resolve seemingly insoluble client issues and conflicts.
• I am a highly experienced hands-on project manager with a technical background in development and business analysis and with proven ability to resolve and understand challenging business and procedural issues.
• With a demonstrated talent for breaking problems down to basic, manageable pieces and bringing together IT staff and clients, I design workable, on-budget solutions.
• I deliver accurate analysis and testing documents. Provide impeccable service with consistent responsiveness to IT management and the user community.
• Credibility with technical staff based on technical knowledge and hands-on ability throughout SDLC, including, but not limited to project management, business analysis, requirements definition, high level and detailed design, test design, application architecture, debugging, production support. Proven results using both Agile and Waterfall project design methodologies.
• As a PM with a deep background in development (relational 4GL, Database Design, Application design and development in Java, Oracle PL/SQL, Crystal Reports etc) and with experience in a variety of development methodologies (RUP, Agile, Waterfall) and Business Analysis, I bring a wide variety of talent to the table.

TECHNICAL SKILLS:

• 10+ years of Project Management experience;
• 20+ years of solid hands-on business analysis and development experience in IT;
• Coordinate multiple development & infrastructure teams working concurrently on large projects;
• Supervise and facilitate vendor contract relationships;
• Participate and lead projects to define Usability / User Experience;
• Participate and lead QA and UAT projects;
• Develop RFPs and Project Cost/Benefit analyses;
• Supervise vendor compliance with Statements of Work;
• Deep experience with QuadroTech FlightDeck,Oracle PL/SQL, SQL Server T-SQL, data modeling;
• Technical experience in client and server side Java (J2EE, Applets, BEA Weblogic Portal), Oracle PL/SQL, Adobe Flex 2, SQL Server, MS Access and Crystal Reports, SharePoint;
• Technical experience in both relational and hierarchical database development and design.

PROFESSIONAL EXPERIENCE:

Confidential, Glendale California

Project Manager

Responsibilities:

• Company is an organization encompassing theme parks, live action and animation studios, media outlets and more.
• Manage large projects for DTSS Security PMO. Work involves coordinating solution development, testing across multiple lines of business, deployments and implementations affecting 60K+ desktops and laptops.
• Concurrently manage multiple projects with multiple development teams, both within Disney and Disney managed partners.
• Most recent project migrated/resolved 350+TB of PST data to Exchange Online. This project involved deploying software to 60K+ endpoints, managing communication to users, migrating data and resolving file ownership conflicts. Role includes status reporting to management, management of Business Analysis resources, task assignment, plan development, client relations and training.

Tools/Methodologies: QuadroTech FlightDeck, MS PowerPoint, MS Visio, Excel, MS Project; ServiceNow; Agile, Waterfall

Functions: Project Management, Business Analysis, Training

Confidential, Encino California

Sr. Business Analyst & Data Consultant.

Responsibilities:

• Confidential, a premier health services company, helps care providers meet the challenges of healthcare reform with its Revenue Cycle Management solutions.
• In my roles as Sr. Business Analyst and Data Consultant, I worked with partners in a newly-acquired health plan to integrate their report analysis needs into the Conifer suite of tools.
• Duties include data-mapping, design and creation of reports and SQL queries and Stored Procedures/Functions within Conifer’s EZCAP system.
• I am also working to introduce Agile management concepts to my team.

Tools/Methodologies: EZCAP, MS PowerPoint, MS Visio, SQL Server 2008, Crystal Reports, Excel, MS Project; Waterfall

Functions: Data Consultant, Business Analysis, Testing, SQL Development, Report Development

Confidential, Los Angeles California

HIM Project Manager & Data Consultant/Business Analyst

Responsibilities:

• Tasked with designing, coding and adjusting T-SQL stored procedures and functions in SQL Server 2008, designing processes to automate the integration of report information from a 3rd party tool into our department’s datasets.
• In my role as HIM Project Manager:
• Tasked with documenting processes for newly-deployed Computer Aided Coding software and aiding team in deployment management activities. Data Consultant projects (as a result of the implementation) involved designing and coding T-SQL stored procedures and functions in SQL Server 2008 R2.

Tools/Methodologies: MS PowerPoint, MS Visio, SQL Server 2008, Crystal Reports, Excel, MS Project; Agile, Waterfall

Functions: Project Management, Business Analysis, Testing, Taxonomy, SQL Development

Confidential, Los Angeles California

Senior Project Manager

Responsibilities:

• Delivered 13 public-facing websites in Microsoft SharePoint 2010 (see link above).
• Managed ground up rewrite of 30+ web sites consolidated into 7 sites plus 6 new sites that will help SCAG communicate with the public and its partners to resolve transportation issues in the counties of Los Angeles, Orange, Ventura, Riverside, Imperial and San Bernardino.
• Established SCAG’s first Change Control Board
• Lead the initiative to create SCAG’s enterprise taxonomy
• Managed multiple concurrent development and design teams in Microsoft SharePoint, .Net and CRM.
• Exposed SCAG’s valuable research data for the first time so that the public, participating cities, planners and academics may benefit from the important research done by SCAG’s analysts and planners.
• Project Management, Business Analysis, Application Architecture, Release Planning and Scheduling, Creation and Review of RFPs, Management of multiple consultant resources, Change Management and development of communication plans. Project followed a combination of Agile and Waterfall development methods. Developed training materials, piloted and delivered training course in SharePoint as adapted for SCAG’s websites.

Tools/Methodologies: SharePoint, MS PowerPoint, MS Visio, SQL Server 2008, Crystal Reports, Excel, MS Project; Wrike. Agile, Waterfall

Functions: Project Management, Business Analysis, Mentor, Change Management, Accessibility, Vendor Management, Contract Management, Testing, Taxonomy, SharePoint Content Editing, SharePoint webpart design

Confidential, Sierra Madre California

Senior Technical Consultant

Responsibilities:

• Duties included evaluating technical requirements and business impact of moderate to high-end Health Information Exchange systems (HIE’s), creating matrices of features of similar products and educating C-level executives on the technologies utilized and available.
• In addition reviewed and evaluated systems for security and single sign-on. Implementation of these systems results in better communication throughout the client healthcare organizations which in turn lowers costs by reducing and eliminating duplicate work.
• I continue to assist in a consulting capacity.

Tools: MS Project, MS Excel, MS PowerPoint, MS Visio

Functions: Project Management, Document development, Systems diagramming

Confidential, Santa Monica California

Project Manager

Responsibilities:

• Analyzed data to develop Cost/Benefit analyses for emerging restaurant chain.
• Obtained parameters of costs, revenue and demographics and from these developed matrices demonstrating profitability over 18 month range from start-up to completion of each location. Developed similar analyses of competitor organizations.
• These documents enabled Management to focus on locations and restaurant models that would be most profitable.

Tools: MS Project, MS Excel, MS PowerPoint

Functions: Project Management, Education

Confidential, San Antonio, Texas

Project Manager / Senior Business Analyst

• Managed and worked hands-on for this Crystal Reports, Oracle PL/SQL project.
• Analyzed client-created specifications against existing Oracle database and developed sample reports to validate specifications.
• Met with clients and DBAs to resolve business issues resulting from gaps in database design.
• Once specifications and look-and-feel of each report were fully validated, lead team to develop Crystal Reports to match requirements.
• Developed test plans for each report. As Project Manager, was responsible for ensuring that other team members were aware of changes to requirements and to database.
• Taught team member how to code in PL/SQL; team member had only previously used wizards for SQL statement creation.

Tools/Methodologies: Oracle PL/SQL, Crystal Reports, Excel, Agile, Waterfall

Functions: Project Management, Business Analysis, Mentor, UAT

Confidential, Los Angeles, California

Project Manager

• Reviewed existing IT resources and developed gap analyses to bridge from current to desired environment.
• Researched and made recommendations on upgrades and new software packages.
• Developed training manuals, piloted and delivered training courses for use of customized software which resulted in higher customer satisfaction due to staff following correct procedures.

Tools: MS Project, MS Excel, MS PowerPoint

Functions: Project Management, Business Analysis, Document development, Training development

Confidential, Culver City, California

Project Manager & Senior Analyst

• Throughout all projects performed Project Management/Lead, Business Analysis, Quality Assurance, User Experience and User Acceptance Testing.
• Also performed Cost Benefit Analyses for projects of all sizes.
• Represented Motion Picture Group when Sony established its RUP QA policies.
• Project Management Black Belt awarded 2006
• Business analysis to develop Adobe Flex portal/dashboard used by Motion Picture Marketing. Project involved evaluation and ultimate selection of Rich Internet Application tool, use cases, test cases, development of application reports, technical work developing in Adobe Flex, user acceptance testing and support analysis during post-implementation. Development of training manuals, piloting and delivering training courses. After project go-live, reporting and ordering tasks that had previously taken 2 people 15-25 hours of their week were reduced to 3 hours, freeing up these resources for other tasks.
• Managed project, conducted business analysis and lead technical development for BEA Weblogic portal used by Sony Pictures Motion Picture and TV Production group. Project involved heavy business analysis, systems analysis, use cases, test cases, user acceptance testing and support management for 1 year after go-live. Developed training manuals, piloted and delivered training courses. Developed PL/SQL Stored Procedures, Functions & Triggers, designed Oracle Database (data modeling).
• BEA (before acquisition by Oracle) used this project as a case-study.
• Business analysis, business systems analysis and hands-on technical work developing application that tracks over 1 billion dollars annually in production costs. Responsible for requirements analysis, use cases, test cases, application design, sample report design & development, screen design & development, testing, support, management reporting and, client expectation management. Developed training manuals, piloted and delivered training courses. Developed PL/SQL Stored Procedures, Functions & Triggers, designed Oracle Database (data modeling).
• Business analysis to implement logistics package for Sony’s multi-location Mailroom department. Analyzed and implemented user requirements for vendor package to provide more efficient data access which resulted in faster customer service and higher customer and employee satisfaction levels.
• Project involved liaising with vendor, numerous SPE infrastructure and Information Security departments, developing training plan, budgeting, establishing protocols for support.
• Managed project and conducted business analysis for effort to implement customized CAFM Tools application for office rental & facility management. Responsibilities included requirements analysis, development of use cases, test cases, liaising with vendor, budgeting, capacity planning, business analysis of SAP interface, post implementation support and hand off to ultimate support team.
• Software Engineer/designer for client/server LAN-based database systems. Responsible for requirements analysis, application design, development, testing and support.
• Systems depended on intellectual property rights system to provide sales people with available product with which to go to market.
• Software Engineer for client/server LAN-based database system. Responsible for requirements analysis, application design, development, testing and support. System tracked Rights and Availability for Sony and Sony-acquired content.

Tools/Methodologies: Oracle, Adobe Flex 2, J2EE, Sybase, BEA Weblogic, BEA Portal, Client Side Java, J2EE, Crystal Reports, MS Project, MS PowerPoint, AREV, RUP, Agile, Waterfall

Functions: Project Management, Business Analysis, System Analysis, User Acceptance Testing, Quality Assurance, Training, Vendor Management, Change Management.