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Mainframe Systems Support And Computer Operations Manager Resume

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Raleigh, NC

SUMMARY:

  • Over 30 years’ experience providing project and people leadership, business analysis and solutions design, and hands on development and support, predominantly in the mainframe software environment, for some of the largest firms in the Brokerage, Financial Services, Insurance, Communications, and Retail Industries; and most recently, NC State Government

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

Mainframe Systems Support and Computer Operations Manager

Technical tools: TSO, COBOL, CICS, DB2, IMS, MQ, ZEKE, Endevor, RACF, IntertestSYSVIEW, SPUFI; MS Office, ProForms Designer, Connect:Direct, UNIX, FTP

Responsibilities:

  • Mainframe Computer Operations Manager; 2) Senior Systems
  • Programming and Administration point of control for Agency CICS Object
  • Definition and problem analysis, MQ Object Definition and problem analysis, ZEKE (Allen System Group) Job Scheduling, Mainframe
  • Production Change Implementation through Endevor and ZEKE, RACF Access
  • Management; MF Disaster Recovery Administration; Official Communications
  • XEROX Forms Design and Release for Interagency and Agency to Business and
  • Claimant Communications; Mentoring of applications developers including application design and bug and abend resolution, DB2 Administration;
  • Installation of software upgrades and fixes and Agency - relevant testing of statewide IT product releases.

Confidential, Jersey City, NJ

Consultant Project Manager / Systems Analyst

Technical tools: MS Office: Project / Outlook / Excel / Word / Powerpoint / Visio / IWIN; TSO, COBOL, DB2, CICS, MQ, CA-Platinum, DB2 Utilities, SPUFI, Intertest, Fileaid, VSAM / IDCAMS, JCL, BMS, Syncsort, SDSF, Changeman, HP QC

Responsibilities:

  • Responsible for creating developing and maintaining CICS / VSAM / DB2
  • Environment provisioning and data migration plans, including Test, QA, UAT, and Production data provisioning, keeping the project plans up to date and revising the plans when necessary to reflect plan changes due to project direction changes and external dependency delays. Responsible for representing my plans during weekly project completion meetings including developing and updating Sharepoint summaries for management review.
  • Responsible for developing and certifying usability of all Go Live migration tools, including unload / load, compression / decompression, and data transfer job streams and utility jobs to build migration job streams in automated fashion from inventory lists, managing offshore resources for program and JCL development.
  • Captured DDL for entire DB2 database from Confidential version 7, resolve version and environment differences, and install in the new environment at Morgan Stanley (Vers. 9). Create all Load, Reorg, and Copy routines. Specify all authorizations. Build and schedule ongoing maintenance jobs. Mentor less senior team members in order to solve processing failures. Analyze and debug program abends and DB2 and VSAM file issues and suggest and apply repairs.
  • Design and develop missing custom common routines.
  • Promote and enforce Compile and Bind standards.
  • Resolve Bind errors or Execute errors reported by the team.
  • Serve as primary point of contact with corporate DB2 management staff for escalating DB2 issues.
  • Enforce all Morgan Stanley standards communicated by management and systems support groups.
  • Interface Development:
  • Developed CICS DB2 entitlement interface to replace VSAM based Citi entitlement system (ETL project).
  • Provisioned CICS entitlements to "role" tokens and assigned individual tokens to test ids for SIT / QA / UAT testing.
  • Developed process to decipher and convert IDC International currency - based pricing feeds formerly deciphered and formatted by Citi proprietary processes which Citi refused to make available for the MSSB acquisition.
  • Replaced obsolete MQ process with direct link to Morgan Stanley environment standard online MQ interface shell.
  • Leverage SSO to replace "Financial Advisor" signon system and provide tokens from non-mainframe users for CICS entitlement lookups
  • Designed and specified / coded additional patches and adaptations as necessary

Confidential, Franklin Lakes, NJ

Consultant IT Applications Manager

Technical tools: TSO, COBOL, DB2, CICS, CA-Platinum, DB2 Utilities, SPUFI, Intertest, Filemaster, VSAM / IDCAMS, JCL, BMS, Syncsort, BMC Utilities, Remedy, MS Office - Outlook/Excel/Word/Powerpoint/Visio, Compuware CMMI, SDSF, Endevor, EZtrieve, Rumba

Responsibilities:

  • Tasked with leading a team including offshore and onshore resources through the completion of tactical near-term Business Process Automation initiativeswhich included enhancements to current processes and development of new processes.
  • Constructed Business Process, IT Functional, and detailed programmer specifications.
  • Designed processes to satisfy Medicare directory automation requirements and
  • PPO / Retail Networks Management / Special Processing Systems (high speed retrieval of adjudicated information for POS processing), including the design of read only CICS base pointer / data pairs. Construction of functional and detailed program specifications including Bubble and Visio process flows, Erwin database relationship diagrams, DB2, VSAM, and Flat file design and sizing, and human resource needs. Delivered detailed SQL and program code specifications for ffshore resource teams.
  • All design documents, program specifications, and development and
  • Implementation tollgates were documented through Compuware CMMI standardized artifacts.
  • I performed manager review and approval of Quality Assurance team test casesconstructed test scripts and script completion reports, and certified final compliance with functional requirements, and approval to implement.

Confidential, Pennington NJ

Consultant Business and Systems Analyst

Technical tools: TSO, COBOL, DB2, CICS, CA-Platinum, DB2 Utilities, SPUFI, Intertest, VSAM/IDCAMS, JCL, Syncsort, MS Office - Outlook/Excel/Word/Powerpoint/Project/Visio, SAR, Endevor, EZtrieve, Rumba

Responsibilities:

  • TARP Cost Basis Accommodations Project: After study of TARP requirements, IRS, internet, and BOA / Confidential Corporate decisions and positions concerning Cost Basis accounting, performed as Subject Matter Expert and Business Analyst for a large development group tasked with multiple Tax Lot
  • Cost Basis Enhancements, including Averaged Cost processing and Wash Sales recognition and recalculation.
  • Completed Business Requirements Documents with the Business Operations team, constructed high level IT Functional Requirements, and created detailed program coding specifications for onshore and offshore developer teams.
  • Provided detailed pseudocode and DB2 SQLs as part of the specifications and supervised the completion of code segments through code reviews. Mentored ffshore consultants with less senior skill levels.
  • Provided overall DB2 database design analysis and successfully evangelized my recommendations to the audience of project and DBA management.
  • Created Use Cases and test scripts and performed review and approval of test script completion reports. Coordinated with Business operations to design new profit and loss information on Statements, including highlighting and detailing captured and disallowed Wash Sales and the associated recalculated tax liability / credit; and revised cost basis due to averaged costing.

Confidential, Whippany, NJ

ITG System Owner and Project Manager / Project Leader

Technical tools: JCL, TSO, COBOL, DB2, CICS, VSAM / IDCAMS,MQ,InSynch, FileAid, Intertest, Expeditor, SPUFI / DB2 Utilities / DB2 Command Shell, GTB, BMS, CA Platinum, Syncsort, Changeman, Dumpmaster, Comparex, EZtrieve, PDC XREFPLUS, SDSF / JHS Exporter, TMON, TMS, CLists, Assembler, MS Office -Outlook/Word/Excel/Powerpoint/Project/Visio, Rumba, Oracle, VB6, Unix, Javascript, Java, HTML, XML / XSLT, CSS, Tomcat & Apache servers.

Responsibilities:

  • Gained experience enhancing and / or interfacing with virtually every Brokerage Back Office system.
  • Performed Data Owner / Daily Operations Liaison / Business Analyst / Project Manager roles for multiple discrete systems. Provided analysis, data distillation and modeling for MSD, Stock Record, and Book of Business Transaction Warehouse VSAM To DB2 initiatives.
  • Promoted and supported a progressive effort to bring development under the management of SDLC frameworks (NIKU, HP PPM, Confidential In-house) systems. Evangelized projects and gained approval from the centralized PMO team.
  • Developed a system to fulfill enhanced 15c-33 (Customer Reserve Formula) audit requirements for FINRA, the Financial Industry Regulatory Authority. Developed the process to extract and format Stock Record, Security Master, and 15c-33 Allocation Detail into 10 different XML document types for transmission to FINRA.
  • Provided project management, development, maintenance, and 24x7 production support of CICS and batch COBOL components of the Treasury reporting systems which performed the 15c-33 allocation and constructed reports from the 15c-33 detail and other information sources.
  • Created a clone of the 15c-33 Reporting systems for the Administration / Accounting an Inventory and Collateral reporting system to satisfy FAS140 regulatory reporting requirements across all company entities / subsidiaries.
  • Tax Reporting, Balance and Control
  • Performed bulk tax adjustments. Responsible for monthly statement adjustments and price feeds, and year end 1099 print feeds. Managed and enhanced the yearly IRSB process including notification, response collection, and account master TEFRA Flag update.
  • Created a CICS CNS net settlement monitoring system to match off Buys and Sells and provide mismatch exception flagging real-time.
  • Developed a portion of the Corporate Actions client facing (BearPrime) web based report system, using Java and creating native DB2 and COBOL DB2 Stored Procedures.
  • Developed a number of important Dividends systems, including Same Day
  • Dividends, ADR Tax Reclaim automation including application and disbursal.
  • Created Optional Dividends system, designed to handle the great variety announced options, transmit faxes / emails to Registered Reps with replies outstanding, and allocate with appropriate taxation.
  • Developed multiple High Value Investor reports, including million dollar threshold daily / monthly activity reporting.
  • Created processes to Transmit and receive a variety of information feeds and file updates to / from UNIX servers for Web and standalone application consumption.
  • Provided various forms of Portfolio Reporting as requested.
  • Provided support and enhancement of Stock Record and Loan and miscellaneous Operations Administration batch processing and reporting systems.
  • Negotiated new pricing feeds and transmission timing from IDC / Banquot to value CDs daily and created two way "handshake" data feeds to price hard-to-price / exception securities.
  • Maintained and enhanced processes accepting and parsing Pricing and Dividends / Reorg data from Merva / Swift, Reuters, Broadridge, and other sources.
  • Throughout my tenure I have performed 24x7 Production support for my system responsibilities as well as unreachable system owners.

Confidential Roseland, NJ

Consultant

Technical tools: TSO, COBOL, DB2, CICS, JCL, Syncsort, Etc.

Responsibilities:

  • Developed Batch and Background CICS interfaces to support a Tax Liability Compliance project.

Confidential, Jersey City, NJ

Project Leader

Technical tools: TSO, COBOL, DB2, CICS, JCL, Syncsort, Sybase, DB Artisan, Visual C++.

Responsibilities:

  • Developed CICS / DB2 services with reusable COBOL modules for Defined Contribution 401K / 401A Retirement Systems product. Developed a Cost Basis engine to compute and maintain ultimate tax liability.

Confidential, Roseland, NJ

Consultant

Technical tools: Mainframe, Visual C++, OS2 Warp.

Responsibilities:

  • Developed a 401K / 401A trade summarization process to summarize daily participant actions and format NDM and other transmission product transactions for transmission to Fidelity and other fund managers. Collected trade data on a midrange platform and transferred it up to the mainframe via LU6.2. Performed IDMS online enhancements.

Confidential, Paramus, NJ

Project Leader

Technical tools: Mainframe.

Responsibilities:

  • Developed and managed the CICS / IDMS systems required for a new warehouse and distribution center. Developed the software required to perform all warehouse and shipping operations with the help of signals captured by Symbol scanners.

Confidential, Piscataway, NJ

Project Leader

Technical tools: Mainframe, Microfocus COBOL, Unix.

Responsibilities:

  • Designed and developed the extraction, transformation, and standardization engine for receiving Customer Account data from Local Exchange Carriers, using an "intelligent" user - maintained CICS / DB2 rules system to modify transformation on the fly. Eliminated routine program maintenance required to handle new data sources. Team effort earned the AT&T Spirit of Communications award.

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