SUMMARY:

• Confidential is a Program and IT leader with 18+ years of experience delivering and guiding large - scale full life-cycle technology projects and programs.
• He has experience in the private sector, non-profit, and Federal Government spaces with particular focus on web content management systems implementations, application development and system integration.
• He possesses excellence in client/stakeholder/sponsor relationships and has strong managerial and team leadership experience.
• He has deep knowledge of the web and technical domains, with the ability to work comfortably with technical and non-technical stakeholders and teams alike.
• He is able to clearly formulate strategic objectives and guide, direct, and motivate teams to implement the appropriate tactical solutions.

TECHNICAL SKILLS:

• Agile (Scrum) and Waterfall SDLC Methodologies
• Open Source (Drupal, Wordpress)
• Adobe Analytics (formerly Omniture)
• PMO Strategy and Implementation
• Association Management Systems (iMIS, Netforum)
• SharePoint
• Business Analysis
• User Experience, Information Architecture,
• Content Management Systems (EPIserver, Sitecore)
• Content Strategy, Taxonomy
• Cloud Computing (AWS, Terremark)
• Identity & Access Management (IAM) software
• Health IT Systems (Ping Federate, UnboundID)

PROFESSIONAL EXPERIENCE:

Confidential, Washington, D.C

Program Manager

Responsibilities:

• I am guiding the implementation of an Identity Access & Management (IAM) Program that will evolve
• ACS to enabling a single digital identity across all of its users.
• This strategically significant Tier 1 Program is the first of its kind to transcend across all ACS Divisions (Membership, Publications and Chemical Abstract Services) with C-level visibility and active executive leadership involvement.

Confidential, Laurel, Maryland

Program Manager

Responsibilities:

• Guided the implementation of two concurrent Drupal open source Content Management System implementations using a disciplined and formal Scrum Agile SDLC methodology.

Confidential

Deputy Program Manager

Responsibilities:

• PMO and operational oversight of multiple concurrent work streams supporting new enhancements and operations & maintenance of the Confidential web properties with a team of 50+ resources.

Confidential

Program Manager

Responsibilities:

• Provide a significant leadership role in managing senior leadership stakeholder expectations of the business sponsor (National Center for Health Promotion and Disease Prevention) in alignment with Confidential.
• Successfully guided the delivery of a stand-alone version of the HRA that is fully compliant for access by persons with disabilities as a first significant program milestone in September 2012.
• Guided the implementation of the final phase of integrating the HRA with several VA health systems (My HealtheVet, VistA, MDWS, MVI) allowing pre-population of veterans’ health data from their electronic health record and enabling the sharing of their HRA results with their VA healthcare teams as required for the HRA’s a national release in March 2014.
• As sub-contractor for a concurrent HRA Cloud Project, guided the HRA Cloud implementation for the FISMA High Pre-Production and Production environments at Terremark where the HRA application is hosted.
• Guided the combined Authorization & Accreditation (A&A) process and implementation for both the HRA Cloud and Core Application projects that resulted in achieving an Authorization to Operate (ATO) in a FISMA High operating environment.

Confidential, Reston, Virginia

Program Manager

Responsibilities:

• Guided the redesign, EPIserver CMS implementation, taxonomy integration, and content migration of the Consumer Product Safety Commission’s CPSC.gov website.
• Guided the redesign, Sitecore CMS implementation, Google Search Appliance (GSA) integration and content migration of the Department of Defense’s Civilian Personnel Management Services (CPMS.gov) website.

Confidential, Alexandria, Virginia

Founder and Principal Program Management Consultant

Responsibilities:

• Provided senior project management and business analysis consulting services for the delivery of several strategically significant web design and technology projects:
• Engaged by the Confidential to guide the delivery of the following projects:
• Implementation of Google GSA site search platform.
• Implementation of a foreign currency module within Confidential ’s Netforum Association Management System.

Confidential, Reston, Virginia

Program Lead

Responsibilities:

• Cross-team Program and project oversight that contributed to the on-time / under-budget integrated delivery of the SAT sub-site redesign, which was one of the College Board’s most significant IT strategic Tier 1 projects:
• Primary cross-functional project leadership responsibility to oversee multiple technical and design workstreams.
• Maintained and monitored program-wide budget.
• Oversight of the program-wide governance process (risk and issues management, change control, communications process).
• Supported the business case development and funding requisition process.

Confidential, Arlington, Virginia

Senior Consultant / Deputy Program Manager

Responsibilities:

• Guided the formation of the core team hired under the awarded Program Management Systems Support the Task Order that will be responsible for supporting OCC’s 145+ information technology applications under a subsequent Enterprise Services and Operations and Maintenance.
• Guided the creation of all Program Management Plans delivered by the team that define the specific roadmap for program management systems support under the ESOM award.

Confidential, Alexandria, Virginia

Founder, Absentee Owner, Architect

Responsibilities:

• Launched a hosted new-hire orientation and employee training software application.
• Guided development through the full lifecycle of requirements specification, architecture, UX/IA, design, implementation, testing, and deployment.

Confidential, Washington, DC

Information Technology Project Manager

Responsibilities:

• Building of Confidential ’s new website
• Guided multi-disciplinary, cross-functional, and multi-vendor project teams to deliver a comprehensive makeover of Confidential ’s 38,000 member website, which included implementing: new CMS (Sitecore). new site and member database search solution (Endeca). comprehensive taxonomy creation and management solution. new site metrics solution (Omniture). complete website redesign. enhanced Member Profile and project sharing capabilities.
• Resulted in the successful delivery of Confidential ’s largest web technology project, with measureable enhancements to the user and member experience in navigating and finding relevant content.
• Replacement of Confidential ’s membership database.
• Guided vendor engagement to deliver extensive customizations to the baseline Association Management System (Avectra’s netFORUM) geared to replace the existing system.
• Resulted in the delivery of all customizations as defined in the requirements on time and within budget.

Confidential, Ashburn, Virginia

Global Web Marketing Project Manager

Responsibilities:

• Hired following the Confidential merger to lead teams from other Confidential Business and Confidential Corporate groups in implementing cross-functional technical and web projects that included:
• Implementation of the Confidential Business DNS request system for web domain names.
• Resulted in the first automated system of its kind within the former Confidential and Confidential Business; streamlined and improved the efficiency of the external DNS request and approval process from one formerly handled through emails and fragmented and decentralized communications.
• Vertical Markets web content integration.
• Project manager for the migration of the Federal Government website content across web servers.
• Resulted in the successful deployment of a new Government verticals content section that effectively merged the information from the former Confidential and Confidential sites into a uniform message.

Confidential, Arlington, Virginia

Web Project Manager

Responsibilities:

• Part of a Vice President and Director-level merger taskforce responsible for guiding a globally distributed team of designers and programmers to devise a strategy and implement the tactics for merging the former Confidential Enterprise Solutions and Confidential Internet and Intranet platforms into a unified look and feel in preparation for launch of the merged company Confidential Business.
• Launch of Confidential ESG’s new value proposition leading up to the Confidential merger that resulted in Confidential Business
• Project manager for a complex project from planning through closeout that involved creating or repurposing several web-based communication vehicles geared towards all Confidential ESG employees.
• Resulted in a 25% increase in site traffic and a 45% increase in the time spent by visitors on the site in the 3 months following the launch, as well as positive employee feedback from several online surveys.
• Launch of Confidential ESG’s Sales and Marketing Intranet website on a new hosting and technology platform with an improved site search solution.
• Established project framework and provided expert input into gathering requirements and defining scope.
• Provided expert judgment based on sound technical skill in preparing the business case that led to VP sponsor approval of the new platform and site search solution project.
• Managed project execution from initiation to close.
• Resulted in a reduction of $150,000 in the total cost of ownership of the website in its first year as well as positive employee feedback; established the ability to create metrics on site search utilization.
• Confidential ESG external website re-launch with new content and look and feel.
• Project manager for the redesign and content refresh of the Confidential ESG external website.
• Resulted in an increase in website traffic by unique visitors from an average of 65,000 per month to an average of 85,000 per month in the 6 months after launch.

Confidential, Reston, Virginia

Contractor/Consultant

Responsibilities:

• Managed several high profile Intranet platform consolidation projects as a result of the merger between Confidential and GTE that formed the new merged company Confidential .

Confidential, Washington, DC

Employee Communications Contractor Consultant

Responsibilities:

• Supported employee and executive communications programs leading up to the Confidential /Worldcom merger.
• Guided the implementation of an Intranet site to gather employee feedback and improve the effectiveness of employee communications and executive outreach programs.
• Worked closely with the Gallup Organization to conduct employee surveys, evaluate results, and present findings to senior executives.
• Joined the communications team at the Confidential /British Telecom merger re-negotiation in London, UK, in August 1997.

Confidential, Washington, DC

Contractor

Responsibilities:

• Provided freelance marketing communications consulting services to the following:

Confidential, Washington, DC

Senior Management Consultant

Responsibilities:

• Negotiated with potential master licensees in Germany on behalf of AlphaGraphics.