SUMMARY

• Senior Project Manager with more than 30 years of management and supervisory experience in information technology specifically with data - centric dynamic web applications for federal agencies, non-profits, and commercial market. Experience delivering products, services, and solutions within structured software life cycle methodologies (SDLC) including the PMBOK, Capabilities Maturity Model Integration (CMMI), ITIL, RAD and agile development environments; managing schedules and budget using Earned Value Management (EVM); preparing confidential; executive presentations; successfully delivering applications and products through building a culture that fosters an atmosphere of cooperation, a process driven approach, effective communication, use of prototyping, a philosophy of code reuse, and emphasizing technology achievements.
• Managed lean and agile project teams for successful implementations of confidential solutions for federal agencies including confidential; reported EV, CPIC, Internal Baseline Reviews (IBR), and Risk Management.
• Managed business critical projects using a Scrum framework; conducted daily stand up meetings, developed user stories, collaborated with users to prioritize and assign backlog to sprints, conducted project retrospectives, and applied feedback to future iterations.
• Designed, developed, and deployed eleven web applications for reporting DOL American Reinvestment and Recovery Act (ARRA) grant performance posted on recovery.gov and reporting for confidential.
• Consulted, developed, and executed CMM Level 2-3 programs for major corporations (Confidential ).
• Assessor on multiple CMM CBA-IPI’s; leadership focus on Key Process Areas of Project Tracking & Oversight, Sub-Contract Management, and Integrated Software Management.
• Managed software development projects using SDLC, EVMS, PERT Three Point Estimates, Budgeting, Resource Allocation, Metrics Database, Root Cause Analysis, Requirements and Change Control, Risk Analysis and Mitigation.
• Prepared task order funding documents including Program Change Requests (PCR), Basis of Estimates, and Program Scope Statements.

TECHNICAL SKILLS

• UNIX (SVR3/SVR4)
• AIX
• Solaris and Sun O/S 4.1.3
• NIS+
• Windows
• TCP/IP
• SNA/SDLC
• 3270 Emulation
• CICS
• Oracle & PL/SQL. Trained on MicroStrategy Web Technicals
• Knowledge of OpenText/Global360
• WebLogic
• ColdFusion MX7
• Dreamweaver
• ASP.Net
• Ab Initio
• Power Builder
• Visual Basic
• BMC Remedy ITSM/ARS
• Visual C++ and C
• J2E
• VB & J Script
• MQ Series
• RUP
• Harvest.
• Expert on CMM/SEI Level 2 & 3 (CBA-IPI Assessments)
• ITIL
• IEEE Standards and Templates
• MS Frameworks
• RAD/JAD
• PMBOK
• Object Oriented Design
• Use Cases
• Rational Rose.
• Expert on MS Project (Effort Based Scheduling)
• Project Gateway
• DOORS
• Visio
• PVCS Tracker
• VISIO
• UniCenter Service Desk
• Section 508
• LAW PreDiscovery
• Concordance
• Alfresco RM.

PROFESSIONAL EXPERIENCE

Confidential, Vienna, Virginia

Senior Project Manager

Responsibilities:

Responsible for the Enterprise Case Management System (ECMS) Project Management Office (PMO) for the Office of Personnel Management (OPM) to transition businesses to a COTS case management solution. Responsible for capital project financial reporting and monthly earned value reporting (EV); produce Analysis of Alternatives (AOA) evaluating return on investment (ROI), benefits, risk, and value to the business. Perform project governance function through facilitated integrated project team (IPT) reviews to collect and communicate accurate and timely data for transparent decision making; conduct audits and assessments for compliance and quality.

Maintain a customer focused approach that plans, negotiates, analyzes, and proposes options for solutions that redress concerns of stakeholders and users. Manage project operational plans, schedule, work break down structure, status reports, and lessons learned in a central repository for knowledge sharing and reusability. Responsible for developing and executing project strategy within an agile/scrum framework, risk management and mitigation, and issue tracking.

Confidential, Washington, D.C.

Program Manager

Responsibilities:

Responsible for the confidential technology modernization initiative, Investigations litigation support, and records management.Manage team of four developers, SQL analysts, and records specialists. Responsible for strengthening customer relationships, manage annual budget of $1m, creating strategic approach, design, and execution of plan to implement an Electronic Records Management System (ERMS). Constructed the project foundation based on an ERMS vendor Analysis of Alternatives for Alfresco, Audit and Investigations business, technology, and security requirements; wrote the business case that included the confidential mandate justification and ROI schedule; WBS, milestones, and MS Project schedule. An ERMS will enable OIG to protect data for evidentiary value, lower total cost of ownership, and raise productivity by twenty percent. Applied seven years of legal technology skills to master on the job training of LAW PreDiscovery and Concordance to complete production projects and author OIG specific procedures, created issues log, FAQs, and Troubleshooting Guide.

Confidential, Herndon, Virginia

Senior Project Manager

Responsibilities:

Responsible for continuing maintenance and enhancement of the Corillion Online Banking implementation for Navy Federal Credit Union with over 4 million members worldwide. Manage twenty software developers located across remote sites in U.S. and offshore. Prepare and present monthly dashboard status reports to senior management and NFCU. Work with technical lead to plan software release content and schedule, report on defect metrics, co-ordinate with infrastructure group to rollout members, web servers, application servers, and stand-up disaster recovery, performance and certification environments.

Confidential, Washington, D.C.

Senior Project Manager

Responsibilities:

Responsible for maintenance and operations of the confidential case management system (CMS), an integrated solution of confidential products including OpenText Global360 CMS, WebLogic Application server, Captiva image capture, Oracle DB/PL SQL, and Java custom code. Document requirements, control scope, and design workflow diagrams using Visio. Manage an annual budget of $2million and a twelve-member team of staff and sub contractors consisting of developers, DBA, and testers. Manage schedule and budget using MS Project. Conduct release planning, performance benchmarking, EVM/VAR, Cap Expenditures/ROI, staff/labor and sub contractor management, ROM estimates, root cause analysis, technical white papers, and decision analysis. Contract re-bid in process. o Authored and executed Performance Plan containing recommendations to significantly improve system scalability and stability. o Achieved estimated fifteen percent increase in performance of application and database transaction rates through immediate execution of new business rules which streamlined exception and image capture processing, and document versioning. o Continuing implementation of recommendations including clustering, archiving, capture/database tuning have an estimated fifteen percent improvement, effectively scaling the existing system for the projected annual growth in number of cases, mitigating cost of SAN drives, and eliminating case backlog.

Confidential, Reston, Virginia

Senior Project Manager

Responsibilities:

Responsible for the integration of confidential  project management framework with confidential  SDLC to produce work products across the multi-million dollar portfolio of Electronic Handbook (EHB) applications, the platform that supports HRSA’s full grants management life cycle. Produce tailored templates including the Project Management Plan (PMP); authored and piloted the PMP, Business System Requirements, Technical Design, and Workflow Diagrams (Visio), and Test Plan. Manage the master schedule using MS Project and WBS for the EHB platform upgrade using .NET technologies; manage the EVM reporting for the eleven releases planned over the next eighteen months; implement measurement and root cause analysis. Authored Program Change Requests (PCRs) and Basis of Estimate (BOE). Contract ended due to lack of funding. o Managed the sustainment and modernization of confidentialCommunity Information

System (CIS), the official data repository for the National Flood Insurance Program (NFIP), under the IBM EADIS Task Order. Delivered critical platform upgrades using the DHS/FEMA SLC integrated with IBM’s Unified Method Framework (UMF) and CMMI. Responsible for writing the PMP governing the work order; conduct risk management reviews; produce monthly metrics-based status reporting. o Returned work order CPI/SPI to 8% of baseline schedule and cost within ninety days. o Delivered first business critical release of CIS in three years which provided two times the data to emergency personnel and allowed secure access to critical data by related systems. o Authored work products and deliverables for projects resulting in a successful CMMI Level 3 assessment.

Confidential, Washington, D.C.

Program Manager/Project Manager

Responsibilities:

Manage, implement, and maintain multiple web-based solutions for the confidential. maintenance, enhancement, operation, and development of thirty plus web-based Enterprise Business Support System (EBSS) and other key workforce investment programs with a development staff of nine to the user community of regional and national program offices, agency grantees throughout the U.S., and external departments and agencies such as the Office of Grants and Contracts Management, the Office of Inspector General (OIG), and Office of Management and Budget (OMB). Tools and environment included ColdFusion MX7, Dreamweaver, CSS, JAVA and SQL Scripting, HTML, PL/SQL, Oracle Forms/Reports Development Suite, Oracle RDBMS, TOAD, Solaris, Windows XP, CA Service Desk, and Harvest. Management tools included MS Project, Jira, Visio, and SharePoint.

• Designed, developed, and deployed eleven web applications for reporting American Reinvestment and Recovery Act (ARRA) grant performance posted on confidential reporting including Workforce confidential, Work Opportunity Tax Credit (WOTC), Trade Activities Participants Reporting (TAPR).

Recognized by federal confidential Director for meeting congressional reporting deadline for confidential all eleven applications within critical constraints of budget, resources and schedule.

Managed successful re-engineering of the Grants Electronic Management System (GEMS), primary oversight tool for grants compliance and audit reporting for confidential. GEMS included a new streamlined user interface based on usability standards and 508 standards; enhanced risk management and detailed drill-down analytical reporting for audit and compliance. Increased grants oversight productivity by thirty percent and eliminated OMB and OIG findings. Authored and updated all federal security, COOP, and OIG compliance documentation as well as all SDLC documentation including SOW, FRD, SDD, WBS, LOE, MS Project schedules, risk mitigation, and EVMS budget/cost reporting. Presented grants performance reporting applications and workflow to new grantees at annual conferences for WIA and Faith Based Initiative. Conducted follow up webinars for grantees and program offices to provide technical support and integrate feedback into FAQ. Recognized by Faith Based program office for extending the technical service level and professional commitment to the quality of deliverables for the program.

Confidential, Reston, Virginia

Sr. Project Manager/Implementation Specialist

Responsibilities:

Manage and implement solutions that extend business intelligence, enable information sharing, and provide enhanced analytical capabilities through innovative middleware for the confidential project for Customs Border Protection. The ACE project is a critical component of the CBP DHS program to resolve risk assessment, fraud detection, and relationship management across desperate applications and infrastructure technologies. Tools and environment included IBM MQ Series, EDI, XML, HTML, Solaris, and Oracle RDBMS. Contract period ended for pilot.

Confidential, Chevy Chase, Maryland

Sr. Project Manager

Responsibilities:

Managed software development team comprised of business analysts, data architect and modelers, ETL developers, and technical infrastructure group to implement an application in the Enterprise Data Warehouse in an AI/X DB2 platform. The tools utilized by the team include Evoke, Erwin, Ab Initio, and MicroStrategy. The rating process extracts transaction data utilizing a parameter-driven interface, performs ETL functions using algorithms and lookup tables. The resulting output is stored in DB2, extracted with SQL, and analyzed by Actuaries using SAS tools. The project included loading five years of history data from the legacy mainframe production system.

First project in EDW to receive Production turnover thereby recognizing a critical annual planning goal. The new rating process projected multi-million dollar savings by creating a level of granularity for data analysis that enabled competitive pricing of products. Developed and authored software process improvement organizational policy, procedures, and processes including templates for Project Management Plan, Software Requirements Specification and Traceability, Estimation, Risk, Issues, Data Quality, Security, Status Reporting, Configuration Management, and Peer Reviews. Developed checklists for software requirements, project management plans and tracking, test plans, design reviews, and code inspections to validate priority uses cases are aligned with core business processes, legal and regulatory compliance (Sarbanes-Oxley), and capacity planning.

Confidential, Kodak, Confidential, New York

Software Process Engineering Lead

Responsibilities:

Responsible for the development, deployment, and achievement of CMM Level 2-3 certification of a major corporate domain and confidential in China that produces an integrated software solution for professional photographers and labs for domestic and international markets. Trained, coached, and mentored project team on the Key Practice Areas. Customized departmental processes and procedures, as well as assess key metrics, to satisfy both project and CMM goals. Tools and environment included Visual Studio, ASP.net, Windows, FrontPage, MS Project, and DOORS. Contract outsourced. Major accomplishments include:

Assessor on three CBA-IPI Level 2 Assessments that resulted in Level 2 certification for the domain for domestic projects and China. Conducted GAP Analysis, prior to formal Assessments, to identify key weaknesses in CMM compliance measured to the CMM Key Process Areas and the project’s policies, plans, processes, procedures, and metrics. Customized project plans and procedures to satisfy the CMM Level 2-3 activities, verification, and measurement. Achieved significant schedule, quality, and cost improvements on five major product releases because of Level 2 software process improvements.

Confidential, Confidential, New York

Web Support Manager and Process Improvement Manager

Responsibilities:

Managed team of four software engineers to support, enhance, and maintain (LOS) twelve business-critical interactive Web applications for Xerox. Utilizing Oracle, PL/SQL, Unix shell scripting, HTML, and J Script, these applications provide internal/external customers ability to interactively maintain purchase order data for equipment purchases, view and report on order status, and credit authorization. Additional duties included appraisals, career development, and recruiting. Contract ended with Xerox.

Managed software process improvement program and was Assessor on CMM Level 2 CBA-IPI Assessment to meet Xerox preferred vendor requirements. Trained twenty software engineers, managers, and team leads on all Level 2 KPA’s and Level 3 that included estimation, risk management, peer reviews, and code inspections, with emphasis on the role of metrics, change control, scope creep, and software quality assurance. Developed and authored the Quick Start Guide for Project Managers, which included templates, forms, and best practices.

Confidential, Confidential, New York

Sr. Project Manager and Team Lead

Responsibilities:

Team Lead responsible for five software engineers including appraisals, career development, contractor, and permanent recruiting. Additional responsibilities included management of annual $5m budget for staff of twenty-two including the planning and tracking of all training, travel, expenses, capitalized project costs, contract staffing, forecasting, and preparation of all return on investment analysis for capital projects. Tools and environment included PowerBuilder 6.x, Oracle RDBMS, and Solaris

Sr. Project Manager of eleven-member development team of staff and contractors through successful implementation of legacy data conversion to an Oracle DB utilizing a

Power Builder GUI, Unix scripting, PL/SQL, and SGML.

Managed, defined, formalized, and authored software process improvement policies, procedures, and best practices based upon CMM Level 2 KPA’s. Authored SDLC templates based on IEEE standards, for SRS, SOW, and Project Management Plan.

Confidential, Confidential, New York

System Engineer

Responsibilities:

Provide pre-sales technical solutions support for regional sales teams. Primary responsibilities include supporting marketing events, development, and presentation of technical/product reviews to customers, configuration management proposals, benchmarking, and assisting customer support in isolating and diagnosing problems. Tools and environment included all Confidential development suites, and operating systems including Solaris 2.3, Sun O/S 4.1.3, NIS+, SNMP, TCP-IP, and RDBMS Oracle, Sybase, and Informix.

Confidential, Confidential, New York

Sr. Project Manager

Responsibilities:

Managed the specification, quality assurance, development, release scheduling and documentation, systems testing, and implementation of an Oracle software application used for inventory parts management. Product was installed in Britain, Canada, Chile, and Brazil. Included international travel and support of existing customer maintenance sites. Major account required high level management reviews and strict adherence to software delivery quality and schedule utilizing TQM and effort-based scheduling utilizing MS Project and OS/development suite for Sun O/S 4.1.3, Oracle RDBMS, PL/SQL, C and C++.

Confidential, Dallas, Washington DC

Sr. Project Manager

Responsibilities:

Responsibilities include specifications, design, quality assurance, training, implementation, and integration of customized and industry-standard applications. Required on-site customer support and extensive travel. Completed pilot installations for five major financial institutions, which lead to five successful state-wide implementations. Recognized for timely problem resolution in a customer-critical situation; this resulted in a significant project turnaround and the client’s selection of the Olivetti platform product.

Confidential, Dallas, Texas

Project Manager

Responsibilities:

Successfully integrated hardware/software branch automation solutions into large mainframe me environments for a major financial services client. Provided comprehensive application support, interfacing with customers and systems development personnel for successful implementation of system in an online, real-time environment. Project required use of an application generator to create customized applications, which interfaced between two communication protocols. Required on-site customer support and extensive travel.