OBJECTIVE

Seasoned, highly - motivated Project Manager with a history of exceeding client goals and expectations is seeking a Project Management opportunity, particularly around managing project efforts across IT, Health, Cybersecurity, and Finance (10+ years of project management experience).

TECHNICAL SKILLS

• Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Microsoft Project
• Microsoft Visio

PROFESSIONAL EXPERIENCE

Confidential, Fairfax, VA

Executive Consultant

• Managed the scheduling efforts of 5 different VA healthcare-related projects within the “Community Care” program to help get veterans better access to healthcare
• Worked with a mixed team of 20+ contractors / federal employees for each project to help plan and implement the logistics involved with getting veterans better access to health care.
• Met weekly with project teams to document the current schedule status of each project.
• Updated and managed each project’s schedule on a weekly basis.
• Discussed best practices with each project team regarding how to best manage project scope and meet the deadlines involved with project efforts.
• Created “Lessons Learned” documentation to assist fellow project schedulers with future project efforts.
• Created documentation to assist with the transition of 15 projects from contractor management to federal management
• Produced spreadsheets that documented project scope, weekly deliverables, weekly meetings, and all key stakeholders for my assigned projects to assist with the transition to federal management.
• Conducted peer reviews within the project scheduling team to ensure each transition document provided a clear summary of critical information to the new federal managers.
• Completed the project effort within 2 weeks of project initiation.
• Facilitated meetings between Communications / Training teams and project teams
• Responsible for ensuring each project team had the contact information of key stakeholders within the Communications / Training teams.
• Met with the Communications / Training teams to understand what information they needed from each project team to assist with the creation of their training / communication efforts.
• Set up and managed meetings that allowed project managers to meet with the Training team, allowing the Training team to in corporate applicable project efforts into future VA training.

Confidential, McLean, VA

Senior Project Manager

• Provided “End-of-Project” project management support for the “Federal Student Aid - Database and Contractor Transition” project
• Managed a team of 7 contractors responsible for managing, maintaining, and transitioning confidential’s - confidential’s IT infrastructure.
• Provided confidential “End-of-Project” project management support with their transition from their current IT system database provider ( Confidential ) to a new contractor.
• Responsible for assisting confidential with their transition from their current IT system database to a new IT system database.
• Tracked and monitored project schedule status for outstanding confidential and contractor tasks
• Lead weekly meeting with 10+ key federal and contractor stakeholders to discuss and document schedule progress.
• Created and sent out meeting agenda to all federal and contractor stakeholders.
• Reviewed and finalized the updated project schedule after the contractor Deputy Project Manager incorporated all updates received during schedule status meetings.
• Created project documentation for confidential regarding confidential’s IT infrastructure
• Updated and maintained project documentation that included a Project Plan, Communication Plan, Change-Request Management Plan, Risk Register, Transition Schedule, and System Back-Up Plan.
• Worked with project subject matter experts (SMEs) and key federal stakeholders to receive and in corporate their feedback into drafts of project documentation.
• Completed updates of project documentation within 2-3 weeks of starting each update.

Confidential, Washington, DC

Senior Project Manager

• Provided Project Management Support for the confidential project (Joint project between DHS and DOI)
• Managed team of 40+ subcontractors and federal employees who were responsible for pointing all DOI internet traffic to a DHS domain name sinkhole.
• Responsible for creating and updating the confidential Project Schedule (PS) and Work Breakdown Structure (WBS) to reflect the current progress of the project.
• Developed Project Schedule, Architecture and Implementation Plan, and Points of Contact List for the EINSTEIN 3A project.
• Managed the scheduling and installation efforts for over $500,000 of security-related (FireEye) hardware at DOI’s five information technology gateways
• Worked with a team of 20+ contractors/federal employees to plan and implement the logistics involved with shipping and receiving security-related equipment.
• Met weekly with stakeholders to discuss the current status of the effort, how to best manage the scope of the effort, and how to best meet equipment installation deadlines.
• Created and managed the project schedule, action-item tracker, and “Lessons Learned” documentation to assist project managers with future installations.
• Supervised the transition of the Federal Aviation Administration (FAA) / DOI onto a Netoptics Director 3400 for passive network traffic monitoring
• Worked with a mixed team of 15+ contractors/federal employees to co-ordinate getting the information infrastructure of two federal agencies onto the Netoptics Director 3400.
• Organized bi-weekly meetings with project stakeholders to discuss the current status of the effort, how to best manage the scope of the effort, and how to best meet the deadlines involved with the installation of the equipment.
• Completed the project within 2 months of project initiation.
• Created project documentation for the Security Information and Event Management (SIEM) implementation effort at confidential
• Worked with a mixed team of 10+ contractors/federal employees to review, obtain, and document feedback for how the SIEM implementation effort was expected to proceed.
• Created project documentation that included: a project charter, project schedule, project plan, project communication plan, and project status template.

Confidential, Kingstowne, VA

Senior Consultant

• Reduced overall confidential initial data correction review errors from 10%-15% per week to 1-2% per week through proposing and integrating process improvements
• Created “Standardized Operating Procedures” (SOPs) to document how to resolve common data corrections based on federal and subcontractor feedback.
• Met weekly with the subcontractors and federal employees who were implementing the SOPs to find ways to improve the data correction process.
• Provided well-defined, standardized types of comments to be used among data correction participants during the documentation and correction of an error.
• Assisted in the development and creation of a process for reviewing and correcting confidential-related data corrections during the set-up of a new IT ticketing system
• Submitted over 2,000 data corrections to adjudicators for final review so TWIC applicants could be adjudicated properly for their TWIC card.
• Submitted over 1,000 Extended Expiration Date (EED)-related data corrections so applicants would be eligible for a 3-year extension to their existing TWIC card.
• Met weekly with TWIC management to discuss outstanding systemic issues regarding data corrections, as well as provided recommendations on how to resolve those systemic issues.
• Increased by 50% the efficiency of responses to AFSP e-mail inquiries submitted by both applicants and flight training providers regarding AFSP
• Created e-mail templates of 20+ responses of recurring issues that applicants/flight providers have submitted to the program for assistance in resolving.
• Trained AFSP staff on how to use the templates, increasing the efficiency of daily responses by 50% (From 20-30 per day to 40-60).
• Reconciled AFSP monthly fee projections (Est. $300K-$500K per month) against actual monthly fees obtained
• Developed a system to track and document projected program monthly fees based on the amount of applicants who enrolled for flight training.
• Created SOPs on how to generate program fee projections for internal audit purposes.
• Compared internal fee projections against actual fees obtained and reported discrepancies to AFSP Program Management for further research.

Confidential, Fairfax, VA

Associate

• Assisted the Contracting Officer’s Technical Representative (COTR) in monitoring/tracking equipment valued over $70,000,000 for the Transportation Security Administration (TSA)
• Proposed and implemented solutions about how to best mitigate gaps in supply/demand that resulted in 100% of explosive detection systems making it to their intended destination.
• Used Microsoft Excel to track airport demand requirements for explosive detection systems against expected existing supply of equipment.
• Created agendas, lead meetings, and documented meeting minutes for TSA internal meetings.
• Produced an Action Item Tracker for stakeholders to identify who was responsible for specific action items and the work accomplished to date.
• Worked with a combination of prime contractor/sub-contractor teams to assist in the development of DHS Acquisition Documentation (AD-102) solutions
• Developed documents include: Acquisition Plan, Concept of Operations, Operational Requirements Document, Acquisition Program Baseline, and Life Cycle Cost Estimate.
• Worked with key TSA program management stakeholders to review and respond to feedback, discuss proposed stakeholder edits, review how the proposed edits would impact the program documentation, and provide updates as the documentation advances through the review cycle.
• Assisted with the coordination and implementation of a TSA cost-saving effort projected to save TSA over $8,000,000 of procurement-related costs within 2 years
• Tracked project progress through teleconferences with airport stakeholders to ensure the dates for upgrading and sending equipment to airports involved with the effort were on-schedule.
• Documented any schedule changes an airport requested, as well as internal recommendations to TSA management on how the proposed changes could impact the overall schedule.
• Created a Microsoft PowerPoint “Dashboard” that provided a high-level overview of the project for TSA senior management.

Confidential, Vienna, VA

Relationship Manager/Commercial Lender

• Responsible for managing existing clients and developing new business
• Worked with local businesses in identifying ways that SunTrust could potentially reduce a prospective client’s interest rate on loans or increase the amount of interest earned on deposits.
• Selected to participate in SunTrust’s Business Banking Program that focused on cash flow analysis, intermediate financial analysis, and internal/external business development.
• Used Salesforce.com to assist with client relationship management and for monitoring historical interaction with the client.
• Identified financial/lending solutions for companies under $10,000,000 in revenues
• Provided relationship reviews for business clients to understand the nature of their business, their current relationship with the bank, and how SunTrust could assist with future growth.
• Gathered necessary information to underwrite the loan by examining financial statements and discussing business trends with the owner(s).
• Handled servicing issues when clients had questions about their business accounts.

Confidential, Greensboro, NC

Compensation Administrator

• Worked with a team to monitor and track payments to vendors and sales representatives
• Conducted internal audits on over $1,000,000 worth of payments to sales representatives.
• Developed and maintained spreadsheets for tracking payments to vendors.
• Recorded financial transactions to sales representatives/vendors through journal entries.
• Worked with team of over 15 support, technical, managerial, and accounting professionals.