SUMMARY:

• Performed as the Microsoft Project Web Database Administrator and Project Manager for Engineering projects at a leading Elevator company.
• Taught Microsoft Visual Basic Programming and Computer Literacy (Microsoft Office Products) at Confidential .
• Also completed two Information Technology Consulting assignments specializing in Project and Portfolio Management for Confidential at ServiceMaster and for the Confidential for Shelby County and the state of Tennessee.
• Ten years of project management experience on a large project implementing enterprise software applications (SAP) in North America and Europe serving over 3000 users.
• Managed three large SAP upgrade projects coordinating core teams of 10 to 15 information technology professionals.
• Previously managed projects for the director of Corporate Systems Development including the Project Management and Development Methodology training programs.
• Gained valuable experience as the Manager of Financial and Human Resource Systems implementing packaged business applications (MSA) for 8 years by directing 10 professionals supporting business users at the corporate headquarters and several facilities.

PROFESSIONAL EXPERIENCE:

Confidential, Germantown TN

Project Manager and Microsoft Project Web Administrator

• Lead the conversion of all Research and Development Engineering projects to the Microsoft Project Web and Database system. Developed and conducted training sessions for 150 Engineers and Managers for use of the system. Created reports as requested by the management team. Also served as project manager for eight Engineering projects.

Confidential, Memphis TN

Teacher

• Taught Computer Literacy (Microsoft Office Products) and Microsoft Visual Basic Programming at Confidential .

Confidential, Memphis TN

Information Technology Project Management Consultant

• Configured Innotas Portfolio System for Corporate Strategic Investment Projects at ServiceMaster. Entered the Strategic Investment Projects and created key reports. Created a reference manual and trained two analysts to maintain and use the Innotas System.

Confidential, Memphis, TN

Information Technology Consultant

• Reviewed large projects with Information Technology components for Shelby County. Made necessary recommendations including cost improvements before projects were presented for approval.

Confidential, Memphis, TN

Information Technology Project Planner

• Managed the vendor relationship by coordinating weekly meetings with IBM to review problems and enhancement requests for the Rational Portfolio Manager (RPM) product which was implemented to create a database of Information Technology projects and services to better plan and utilize the company’s information technology resources to meet corporate objectives.
• Supported the rollout of the IBM Rational Portfolio Manager product to over 1000 users by completing service requests and resolving problems reported by managers and team members. Resolved over 1000 (47% of total) support requests during the project rollout, earning a 5.6 (6.0 scale) average survey score from our customers.
• Developed a set of Project Planning and Control Guidelines and Key Indicators to improve the project planning, control and delivery process.
• Created a document that compares functions of Microsoft Project with RPM to help project managers familiar with Microsoft Project learn RPM. Also developed a training module document outlining the steps to plan, staff and level a project in the RPM product to help train project managers.

Confidential, Memphis, TN

SAP Development Project Manager

• Managed the planning, control and delivery of three large SAP upgrade projects between 1996 and 2000 leading a core project team of 10 - 15 IT / Business professionals serving over 3000 SAP users located in hundreds of locations in North America and Europe.
• Coordinated the successful planning and execution of the Year 2000 project for the SAP applications implemented at Confidential .
• Managed the SAP Systems Test group (2000-2002) and planned the transition from another vendor’s software to SAP tools such as CATT. This eliminated the annual maintenance and license costs ($50,000+) and the internal labor costs ($95,000+) to support the other software.
• Coordinated the SAP Transition Plan of SAP Projects by consolidating multiple plans and publishing one consolidated plan in Microsoft Project and Excel that was available to all project stakeholders. The SAP Transition Plan was reviewed in weekly planning meetings to update status and discuss changes. Also coordinated the SAP Development group’s project plans and reporting. Produced resource utilization and other reports for a team of over 30 SAP developers. Created planning templates for the conversions, interfaces and reports done by the SAP Development teams.

Confidential Memphis, TN

Manager of Systems Projects

• Managed the Project Management and Systems Development Methodology (LBMS) training program overseeing an annual expenditure of about $50,000 to train and equip 20 project managers with newer PCs and project management software tools.
• Developed, collected and published monthly metrics. Some of the metrics included were: production program turnover totals (productivity), percent of programs successfully implemented without failure (quality).

Confidential, Erie, PA

Manager of Financial and Human Resource Systems

• Managed a Financial and Human Resource Systems group of ten professionals that implemented packaged software applications for General Accounting, Accounts Payable, Fixed Assets, Purchasing, Inventory and Payroll from MSA (Management Science of America) for Confidential Paper Corporate Headquarters and several of its paper mills and other facilities.

Confidential, Erie, PA

Senior Systems Analyst

• Started as a programmer and advanced to a senior systems analyst position leading 3 analysts that supported the Financial and Human Resource systems for the Transportation Division.