SUMMARY:

• Confidential is a seasoned consultant specializing in Project Management, Business Analysis, Process Design and Analytics, and bridging the gap between business strategy and project execution.
• Confidential brings over 15 years of experience serving a wide variety of organizations and obtain targeted business outcomes through integrating the core disciplines of Architecture, Analytics, Design and Management with the focus on providing better Customer Experience. His domain experience includes Banking/Finance, Insurance, Healthcare, Hospitality and Software/Application Development ina variety of organizations like Functional, Projectized and Matrix.
• Confidential is actively involved in the problem analysis, enterprise analysis, solution proposal, education and training of end users.
• Confidential is Microsoft Certified Systems Engineer (MCSE), Oracle Certified Professional (OCP), Certified Scrum Master (Agile Project Management), and was recently approved to sit for the Certified Business Analyst Professional (CBAP) certification. Besides, he is also actively preparing for Project Mangement Professional (PMP) Certification.

COMPUTER SKILL MATRIX:

Languages: C, C++, Java, PL/SQL, .Net, COBOL, Visual Basic 6.0, HTML, XML

Operating System: DOS, Windows NT, 95, 98, 2000, XP, VISTA, 7.0, 8.0, UNIX, iOS, Android

ETL Tools: Informatica, Business Objects XI R2, Crystal Reports, Micro strategy, Altosoft, SAS, Cognos, Toad

Tools: Rational Rose, Requisite Pro, Rational Software Modeler (RSM), MS Office, MS Project, MS FrontPage, MS Visio, SODA, Clear quest, Clear case, UML, Adobe Photoshop, Tibco, Artie, LVTS, Qtz, Axure

UML: Business Process Modeling (BPM), Activity Diagram, Swim Lanes, Class / Object Diagram, Data Flow Diagram (DFD), Use Case Diagram, Flowcharts, Sequence Diagram, etc

Testing Tools: Quality Center, Win Runner, Load Runner, Selenium, JIRA, Rally

Hardware: SUN Ultra 10S Server, IBM Server’s, AS400, all branded & assembled PC’s

CRM: Siebel, Salesforce, MS Dynamics

Database: Oracle, MS Access, SQL Server, DB2, Sybase

AREAS OF PROFICIENCY:

Business Architecture: Business Architecture Body of Knowledge (BizBOK, Zachman Framework), Strategic Roadmap development, Business Model Canvas, Business Case Development, ROI/TCO/Total Economic Impact (TEI) analysis, Value Stream, Information and Capability Mapping, and Governance

Process Improvement: Process/Workflow Modeling, Root Cause Analysis, FMEA (Failure Mode and Effects Analysis), DOE (Design of Experiments), Value Stream analysis and development, Statistical Process Control, Design (DFSS, IDOV), Gap Analysis, Benchmarking, Acceptance and Evaluation Criteria, Data Flow Diagrams, Interface Analysis, Metrics & Key Performance Indicators, Root Cause Analysis, Survey/ Questionnaire, SWOT Analysis

Project Management: Business Case, Project Charter, Scope of Work, Work Breakdown Structure, Integrated Project Plans, Risk Analysis/Mitigation/Management, Change Control, Project Tracking and Cost Accounting, RACI development, Reporting and Dashboard development, Vendor Management, Contract Negotiation, RFP/RFI/ RFQ Development

Business Analysis: Business Analysis Body of Knowledge (BABOK), Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, Solutions Assessment and Validation, Brainstorming, Data Modeling, Decision Analysis, Document Analysis, Estimation, Functional Decomposition,, Interviews, Non - Functional Requirement Analysis, Observation, Organization Modeling, Problem Tracking, Process Modeling, Prototyping, Requirements Workshop, Risk Analysis,, Scenarios and Use Cases, Scope Modeling, Sequence Diagrams, Structured Walkthrough, User Stories, Vendor Assessment

Methodologies and Guidelines: DMAIC, DMADV, IDOV, DFSS (Lean Six Sigma), TOC (Theory of Constraints), Agile (SCRUM, XP), SDLC (Iterative/Waterfall, Prototyping), RUP (Rational Unified Process), UML (Unified Modeling Language), OOA (Object Oriented Analysis), BPMN (Business Process Modeling & Notation)

WORK HISTORY:

Confidential

PROJECT MANAGER / Business Analyst

Responsibilities:

• Worked directly with SCRUM team to provide coaching, education, and implementation support
• Ensuring the Scrum process or any blockers does not impede team progress.
• Lead team through all SCRUM ceremonies like Sprint planning, Daily stand-ups, Sprint reviews and Sprint retrospectives.
• Helped the team maintain SCRUM artifacts like product backlog, user stories, sprint backlog and burndown chart.
• Assisted product owners with release planning, product backlog and product refinement.
• Collaborated with product owners, prioritized the product backlog, ensuring user stories were accurate and provided clear acceptance criteria
• Assisted the organization in learning the agile process and implementing agile within their Application Development environment
• Proactively resolving conflicts between people and if needed, escalated appropriately
• Served as the Scrum Master for Online Technology that included cross-functional team members from content, development, Proto in a distributed environment.
• Responsible for project management activities like project kickoff, estimation, planning, scheduling, vendor management, risk assessment, budgeting, change management, and project control.
• Developed Project Charter, Scope Statement, Work Breakdown Structure (W.B.S.), Stakeholder Analysis, Project Plan, Risk Management, Contingency Plan, Continuity Plan, Communication Plan, Education Plan, Process Scorecard, Tollgate Procedures, Lessons Learned, Baseline, Change Management Plan, Risk Response Plan, Implementation/ Deployment Plan, Control Plan, Pilot Plan and Change Control Request.
• Responsible for routine project status reporting to appropriate stakeholders like Program Managers and Business sponsors.
• Experience managing external vendors in development, testing and staff augmentation.
• Experience managing project teams (15+ people) operating within a matrix organization.
• Responsible for product prototyping, UI mock ups and product demonstration of the application.
• Facilitated business and system requirements gathering sessions with stakeholders and documented Meeting Minutes, Use Cases, Activity Diagrams, Sequence diagrams, Business / System Requirements Specifications (BRS / SRS), Data Flow Diagrams, Business Process Models, Data Models (conceptual & logical), Domain Models, Gap Analysis.
• Responsible for maintaining & updating all baseline requirement documents in project repository

Environment: Web Technologies, SharePoint, HTML, Axure, CSS, Java, Dot Net, C#, Asp.net, API, web services, JQuery, CMS, XML, WordPress, PHP, WebSphere, WebLogic, MS Visio, MS Project Management, MS Excel, Word, PPT, SQL, Tibco, Credit Card, Oracle, Sybase, Quality Center, SSO, JIRA, UX

Confidential

Responsibilities:

• Facilitated business requirements gathering sessions with various business groups and documented Meeting Minutes, Use Cases, Activity Diagrams, System Requirements Specifications (SRS), System Architecture Design, Disaster Recovery Plan, Business Process Models, Domain Models, Gap Analysis and Enterprise Analysis.
• Acted as the key point in formulating RFP’s and negotiating contract with vendors for COTS applications as well as office hardware (scanners, MFP’s, phone sets etc)
• Experience transforming a non-structured project environment into a strategic IT process framework for ongoing and future projects.
• Lead team through all SCRUM ceremonies like Sprint planning, Daily stand-ups, Sprint reviews and Sprint retrospectives.
• Helped the team maintain SCRUM artifacts like product backlog, sprint backlog and burndown chart.
• Assisted product owners with release planning, product backlog and product refinement.
• Collaborated with product owners, prioritized product backlog, ensuring user stories were accurate and provided clear acceptance criteria
• Assisted the organization in learning the agile process and implementing agile within their Application Development environment
• Acted as the key interface between business and vendor teams in defining and influencing systems requirements and assisted in developing the appropriate system solutions.
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses using SQL.
• Experience managing external vendors in development, testing and staff augmentation.
• Experience managing project teams (10+ people) operating within a matrix organization.
• Expert in soliciting, developing, documenting and managing requirements for online trading, retail/ commercial banking and other services.
• Responsible for reporting weekly project status to Change Managers and CTO.
• Designed and documented test plan, test data/file, test cases, execution plans and test reports for various test phases (SIT, UAT, Regression, Performance etc) of the deliverables at hand.
• Demonstrated prod support and help desk capabilities for routine banking activities to resolve critical issues within the agreed upon SLA’s.

Environment: MS Office (Word, PPT, Excel, Outlook) SQL, Lotus Notes, .Net, Project Management, Visio, XML, FIS, Fiserv, Signature, Core Banking System, eMoney, MS Dynamics, Cisco, Lotus CRM, Forms, Vision Content, AS400, COLD, Crystal Report etc.

Confidential

Responsibilities:

• Responsible for designing and testing trade functions for various lobs from trade initiation, execution and full settlement across various systems.
• Responsible for trade execution in LVTS and Quartz for various asset types using various messaging techniques like MQ, manual, SWIFT etc.
• Facilitated business and system requirements gathering sessions with stakeholders and documented Meeting Minutes, Use Cases, Activity Diagrams, Sequence diagrams, Business / System Requirements Specifications (BRS / SRS), Data Flow Diagrams, Business Process Models, Data Models (conceptual & logical), Domain Models, Gap Analysis.
• Responsible for reqs validation from full trade execution and settlement perspective and other criteria/ strategies involved.
• System analysis, design and development of the project in hand using variety of SDLC methodology (like Agile, Waterfall etc) for various work tracks on the platform.
• Designed test plans and scripts / cases for C day, CT, ST & IT testing of the platform throughout various releases.
• Experience managing project teams (10+ people) operating within a matrix organization.
• Acted as the key interface between business and technology teams in defining and influencing systems requirements and assisted in developing the appropriate system solutions.
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses using SQL.
• Demonstrated prod support capabilities for routine trading activities to resolve critical issues by doing extensive research in the shortest time possible.

Environment: LVTS, Quartz, BOXI, SQL, OMS, Oracle, SWIFT, FX, .Net, MS Office, Word, Excel, PPT, Project Management, Visio, Quality Center, Waterfall, Agile, XML, Web Services (ESB/EIB) etc.

Confidential

Responsibilities:

• Functioned as the primary liaison between the Lob (Operations) and the technology throughout the Project Lifecycle and process groups using Six Sigma (DMAIC) methodology.
• Developed Project Charter, Scope Statement, Work Breakdown Structure (W.B.S.), Stakeholder Analysis, project Plan, Risk Management, Contingency Plan, Continuity Plan, Communication Plan, Education Plan, Process Scorecard, Tollgate Procedures, Lessons Learned, Baseline, BRD, Use Cases, Change Mgmt Plan, Risk Response Plan, SRS (HLD / LLD), Test Plan, Test cases, execution plan, Implementation/ Deployment Plan, Control Plan, Pilot Plan, Change Control Request and various other ad hoc documents/ reports.
• Facilitated business requirements gathering sessions with the business, and documented Meeting Minutes, Use Cases, Activity Diagrams, Business Requirements Specifications (BRD), Data Flow Diagrams, Business Process Models, Domain Models, Gap Analysis using Visio.
• Acted as SME for referrals lifecycle thereby providing continuous support to both business and technology groups throughout the Project Lifecycle.
• Lead team through SCRUM ceremonies like Sprint planning, Daily stand-ups, Sprint reviews and Sprint retrospectives.
• Helped the team maintain artifacts like product backlog, sprint backlog and burndown chart.
• Assisted product owners with release planning, product backlog and product refinement.
• Collaborated with product owners, prioritized the product backlog, ensuring user stories were accurate and provided clear acceptance criteria
• Established and maintained relationships across functional areas to facilitate continuous improvements in the area of project management.
• Extensive experience in data/ process mapping across multiple channels for various data marts / data warehouses using SQL.
• Expert in soliciting, developing, documenting and managing requirements for online trading, retail/ commercial banking and other services.
• Responsible for reporting weekly project status to Change Manager / Program Managers.
• Demonstrated the understanding of business implications of the system application to the current and future business environment and domain functions.
• Designed and documented test plan, test data/file, test cases, execution plans and test reports for various testings (CIT, SIT, UAT, Regression, Performance etc) of the deliverables at hand.
• Demonstrated prod support capabilities to resolve critical issues by doing extensive research in the shortest time possible.

Environment: IBM web services (ESB/ EIB), Tibco services (BPM), Siebel, Salesforce.com, Dot Net, WSDL, XML, Toad, SQL, FTP, Crystal Reports, Oracle, .Net, SQL, IIS, UNIX, Autosys, Erwin, Clarity, Microsoft Visio, Microsoft Project, Quality Center, UML, Six Sigma (DMAIC), Market Data, JIRA

Confidential

Responsibilities:

• Facilitated business requirements gathering sessions with the business, and documented Use Cases, Activity Diagrams, Business Requirements Specifications (BRD), Data Flow Diagrams, Business Process Models, Data Models, Wire Frames, Business Process Flows, Domain Models and Gap Analysis.
• Designs and documents test plan, test file, test cases and test reports for various types of testing (SIT, BAT, PAT, UAT, EIT, Regression, Performance, load, Unit etc) using Quality Center & QTP
• Customized analysis and problem solving for each of our unique software services.
• Designs, programs and implements software application packages customized to meet our specific project as well as business needs.
• Working knowledge of SWIFT, FedWire, ACH, CHAPS & BACS.
• Managing the Treasury Direct, ensuring their stability, and troubleshooting if issue arises to make sure they are back.
• Coordinating with end users to troubleshoot their specific issues related to the application.
• Knowledge of global & domestic industry legal, regulatory and operating standards.
• Worked extensively on Fidelity Mainframe system for day to day banking activities.
• Participated in the logical and physical design sessions, developed architecture design documents.
• Performed gap analysis between Treasury Direct v3.4.3 and Treasury Direct v3.7
• Analyzed, designed and generated various business performance reports using Business Object XI.
• Documented as is and to be business and system cross-functional flowcharts.
• Documented and supported system integration testing, mock conversion plan and deployment plans.

Environment: Websphere 6.1 server, Java, Business Objects XI R2, Windows Server 2003, Fidelity Systematics (Mainframe), WebMethods, Blue Dragon, SQL Server 2005, Websphere MQ, Momentum, Visibroker CORBA, RSA Server, Quality Center, QTP, EDI, Reporting Tool Artie, Lockbox, PAYPlus, Check free/ Fiserv, NACHA file format, Pep+, Market data etc