SUMMARY:

• PMI Certified - PMP, Sr. Program Manager - with around 20 years of experience in various roles from developer to Team Lead and for last 14 yrs. as a Program and Project Manager delivering multi technology projects with onsite and offshore component at Confidential in Government, Healthcare, Automotive and Financial industries.
• Strong Leadership with cross functional collaboration skills with business, other client’s internal groups and a track record of having delivered the projects on time and within margin of budgets. Excellent client management skills, effective communicator, highly process oriented.
• Experienced ability to preempt shortcoming and risks in advance and manage them timely.
• Having spent a lot of time in the Testing and Quality I have an attitude of following strong documentation and best coding SDLC practices.
• Successfully implemented the CMMI L3 framework.
• Experienced with onsite and offshore delivery, have executed transitions right from concept to offshore team identification, trainings and execution of multi-tier development and delivery.

PROFESSIONAL EXPERIENCE:

Confidential

IT Program and Project Manager Lead

Responsibilities:

• Successfully managed and delivered wide variety of projects - Infrastructure upgrade, hardware upgrade, Revenue Cycle enhancements, Membership and health plan, SOX and HIPAA compliance, data-de-identification of all non-production environment, Enhancements and Upgrade to improve Member satisfaction and services.
• Experience managing and delivering multiple projects simultaneously in the portfolio.
• Support audits, create plans to address audit findings and track till its closure.
• Managing the schedule, risks, issues, scope and budget of the program. Meet with different Managers and stakeholders to discuss their status and help mitigate their risks, issues and address their problems.
• Effectively managed the successful delivery of multiple projects in the portfolio within the margin of budget and the schedule.
• Work with cross functional teams from different regions, teams with different sectors of KP - to implement regional and national project solution at the regional level.
• Redesigned, manage and administrator for regional PMO SharePoint site in MAS region.

Confidential

Sr. Project Manager and Testing Technology Practice Center Lead

Responsibilities:

• Effectively managed the successful delivery of multi-million dollar projects within the margin of budget and the schedule.
• Earned 96% award fee from the customer in managing and delivering the project. It was highest within the organization for any project
• Successfully collaborated with multiple organizations and groups working on Confidential initiative. Developed a successful Communication Plan that was very well received and implemented by the customer and other stake holders.
• Established a matured Testing Technology Practice Center to support the testing needs of all the projects managed by the company. The practice helped the organization streamlined the testing process across all the projects in the company.
• Played leadership role in formulating multiyear IT strategic plan for over $50 million projects. Identified key business challenges and priorities, evaluated departments' needs, articulated goals, and formulated technology strategies in aligned with business strategies
• Successfully implemented CMMI L3 framework for multiple projects
• Manage strategic relationship with key vendors to research and evaluate new products, propose new solutions, negotiate licenses/costs, and recommended new training programs.
• Prepared team's annual goals and individual development plans, managing conflicts, motivating and mentoring team members, and finalizing annual appraisals for direct reports.
• Implemented projects dashboard across all projects for senior management and business users.
• Developed number of winning proposals and provided support to the sales team.
• Generated additional revenues both through billing on engagements as well as business development activities
• Developed and Implemented Project Schedule, Project Management Plan, Change and Configuration Management Plan, Risk Management Plan, Risk Analysis - Risk Mitigation and Contingency planning, Vendor and sub-Contractor Management, DAR analysis
• Assisted the PMO in formulating, standardizing and implementing all types of templates, various business processes, gate review processes, phase exit and entrance processes and criteria across the company for all the projects
• Facilitated lesson learned sessions, combined the results and incorporated them towards the planning, monitoring and controlling of the new releases

Environment:, Tools & Methodology: Mainframe, DB2, Java, JSP, MS Office, HP test tools, SharePoint, WINDOWS 2000, SDLC, MS project, Visio, SOA

Confidential

Project Manager

Responsibilities:

• Identified and analyzed the gaps in the existing processes, proposed and implemented new solutions that saved projects 35% of the project cost
• Saved $25M in local processing costs per year after the data was migrated from local to Confidential processing systems
• Managed the large global team of developers, business analysts, architects, testers and DBAs during different phases of the projects. Most of the development and testing for these projects was done globally.
• Increased over 200% responsiveness and client satisfaction by building and implementing global model through on-shore and off-shore resources with well defined SLAs, key matrices, and effective portfolio management.
• Assisted in developing and implementing IT security Policies, guidelines and processes to implement HIPAA and PCI compliance across all the projects and helped saved business millions of dollar.
• Successfully managed the delivery of multiple projects within budget and time and earned high customer satisfaction
• Developed good understanding and experience on FACETS, ITS claims system, Confidential, MetaVance (MTV), NPS, Benefit Focus.

Environment:, Tools & Methodology: Web Based application, Mainframe, DB2, MS Office, Rational test tools, SharePoint, WINDOWS 2000, RUP, MS project, Visio, TMAP, Agile, RUP, SDLC

Confidential

Project Manager

Responsibilities:

• Analyzed the processes and developed the new strategies to streamline and improve the efficiency and effectiveness of project operations by 200% .
• Reduced the various daily report generation time from 8hrs to half an hour by automating the processes
• Successfully managed the global delivery of multiple projects going simultaneously
• Conducted individual and group (JAD) sessions with business stakeholders and technical units resulting in robust requirements.
• Proactively managed the complex relationships of time, resources, quality and budgets.
• Managed the onsite and offshore team

Environment:, Tools & Methodology: Mainframe, MS Office, WINRUNNER, Test Director, WINDOWS 2000, SDP21, Oracle 10G, Web sphere, UNIX, Lotus Notes, Citrix, toad

Confidential

Project Manager

Responsibilities:

• Saved 250K per year and 20% of time after changing the processes of directly accepting the vehicle configuration and pricing information feed from SOE instead of manual DOG and PL
• Automated the regression test bed and increased and added 50% of more test cases to the existing test bed and saved the 50% of time in execution
• Successfully managed the delivery of the project within the budget, scope and resources,
• Successfully carried out all the PM tasks as specified in the contract.

Environment:, Tools & Methodology: Mainframe, MS Office, WINRUNNER 7.5, Test Director 7.6, WINDOWS 2000, Win Diff, MS Access, SQL, USDM and RUP

Confidential

Sr. Business Analyst Lead and Auditor

Environment:, Tools and Methodology: J2EE, JAVA, JSP, Java Script, HTML, SQL, Oracle 8i, MS Office, WINRUNNER 7.x, Load Runner, HP-UX, Visio, Microsoft Project Management, WINDOWS XP, WINDOWS XP PRO, Agile