OBJECTIVE

My objective is to pursue a position in project management, business analysis, change management, testing and quality assurance by utilizing my skills and expertise in technical and professional analysis - supporting projects using SDLC and/or Agile Methodologies.

SUMMARY

• Extensive experience as an HR Functional and Technical Project Lead Consultant.
• Projects include various infrastructure maintenance, support, upgrades, and implementations of Cloud Computing and PeopleSoft HRMS/HCM projects overseeing end to end responsibility for the success of the critical global IT projects that will evolve and transform GM’s business processes and capabilities.
• Overall background of over ten years as a government and Fortune 500 consultant specializing in various host and distributive system environments specializing in Software Integration to assist in the development, testing and support of customizations of the modules that are part of the PeopleSoft suite of HCM applications which include Human Resources, Benefits, Benefits Administration, Recruiting and Candidate Gateway, Payroll, Time and Labor, Absence Management, Employee Self Services (ESS), Manager Self Services (MSS).
• Knowledge of requirements and testing methodologies, as well as implementing functional, system and performance requirements which include managing requirements throughout the Life Cycle process.

TECHNICAL SKILLS

• My SQL Servers
• Windows Servers
• Unix Servers-SAN
• PCs and MAC Workstations
• TCP/IP & FTP
• Visual Basic for Applications
• Active Server Pages
• Project Issue and Tracking System (PITS)
• Oracle11i and Oracle R12
• Unix Basic Commands
• JAVA
• TOAD-Reporting Tools
• PeopleSoft Tools
• PeopleSoft HRMS and Payroll 8.9
• 9.1 and 9.2-Cloud Computing
• Corel WordPerfect
• Microsoft Office Products
• Microsoft FrontPage
• Windows
• MS
• DOS and MAC OS
• Lotus Notes
• Microsoft Outlook
• Microsoft Project
• STAT
• Microsoft Visio
• IBM Rational Tools
• Test Director
• HTML
• Remedy
• Quick Test Professional
• GroupWise
• Open Source
• Bugzilla
• JIRA
• HP Suite
• APP Designer
• LMS SASS SuccessFactors

PROFESSIONAL EXPERIENCE

Confidential

SCRUM Master/ Functional Consultant

Responsibilities:

Present As the ELM the SCRUM Master for Confidential PeopleSoft ELM, Confidential plans and manages the Medline Healthcare system-wide analysis regarding the allocation of enterprise application 9.2 functions. She Facilitates Daily scrum meetings to include - sprint planning, sprint review, and sprint retrospectives. Daily partnering with the Product owner on project artifacts such as Product Backlog, Sprint Backlog, Sprint Burndown, Release Burndown. As she coordinates the Scrum of Scrum for offshore Scrum teams in US states and India while managing the overall performance and delivery of cross-functional activities, publishes the team's progress and successes to make sure they are highly visible to product owner / stakeholders at all times to ensure successful sprints. As Melissa supports the Product Owner and Development Team in their quest to do everything possible to deliver value to the client, Melissa provides all support to the teams using a servant leadership style and leading by example. She She continuously spearheads change throughout the project to maximize benefit of Agile practices by guiding and coaching the Scrum Team on how to get the most out of self-organization; and fill in the intentional gaps left in the Agile/Scrum frameworks, assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization, removes impediments effectively, while assisting with internal and external communication to improve transparency.

Confidential works hands on to manage the analysis of the Confidential system design in coordination with developers and business analysts. Provides expertise to ensure functional business requirements and process issues are resolved using comprehensive enterprise application solutions. Developed content to configure system Learner Groups, Catalog, SCORM, OBIEE Analytics, etc. Works with senior managers to identify and solve functional area issues, design solutions, develop conceptual models, translate functional area requirements into technical requirements, and support design and implementation of enterprise application solutions/ERPs. Consistently performs analysis of information system baselines and and gap analysis between the baselines, user operational requirements, and the operating capability of products. Supports technical design reviews, enterprise approach validations, and work product assessments.

Confidential

Project Manager

Responsibilities:

Confidential works as a hands-on project manager providing expert level business process guidance on PeopleSoft Enterprise Learning Management 9.2 and design for the Confidential project. Confidential ’s responsibilities include Confidential ’s responsibilities include the development of training deliverables and staff training via UPK Administrator activities - conducting blue printing workshops, configuration, functional specification preparation and lead efforts to the technical team using her functional expertise to confirm/develop business requirements definition while supporting the design of interfaces, conversion programs, reports, and enhancements. She participated in implementation activities such as the development and maintaining systems and training documentation including business process procedures, functional design specifications, process flows, test cases, and job aids for the Confidential ERP System to meet functional and cross-functional requirements; to include performing functional allocations to identify required tasks and their interrelationships. She works with a global delivery team (off-shore and/or near-shore resources) to coordinate work efforts to project delivery dates are met on time and within budget.

Serve as the main point of contact for escalation, Sets daily work priorities for self and off-shore/near-shore team members, coordinates development efforts, quality assurance testing and user acceptance testing to ensure adherence to change control, standards and processes.

Confidential

Lead Consultant

Responsibilities:

Confidential provides work as a hands-on consultant providing Oracle best practice expertise for the PeopleSoft HCM Absence Management, Core HR, etc. modules and its integration with HR and Global Payroll. She is the focal point liaison between IT Development and HR users for requirements gathering, design, testing, deployment, and upgrade projects as well as configurations. Confidential primary responsibilities include activities as such; gathers requirements to analyze current and planned business processes define and document needed configuration, interfaces, reports, and custom processes. Ensures users fully understand the impact of Business Process decisions, and advise the CBRE project team on best practices related to configuration and setup of confidential functionality/processes. Troubleshoot Benefits Administration failures and other systems issues using creative thinking methodologies. Partners with IT, HR, and vendor personnel to support business operations to satisfy user inquiries to resolve issues and support applications. Establishes appropriate utilization of new features in PeopleSoft upgrade releases to maximize functionality.

Confidential

PeopleSoft Project Consultant (FSCM)

Responsibilities:

Confidential worked on confidential client engagements working on identifying and gathering client business needs, working with the Solution Architects and delivery team on providing well-thought out and customer advantage solutions, creating and building functional documentation, such as, functional designs, assist the technical group in creating the technical design documents, client meeting agenda/notes, tracking work product tasks, milestones, statutes, and outcomes. Confidential demonstrates a thorough knowledge of key critical integration touch-points between General Ledger and the other financial modules facilitates Fit/Gap sessions on General Ledger, work with the client to find solutions to address the gaps, work with client and MTA team on the design and configuration of the General Ledger modules. Performs functional testing, unit testing, system testing and end user acceptance testing, build training materials via UPK. Responsible for working with Global Delivery in ensuring that all work products are at or above industry quality standards for client acceptance.

Confidential

Change Management Consultant

Responsibilities:

As the main focal point with the business users, Confidential Serve as PeopleSoft application expert guiding configuration and implementation in the areas of Human Resources, Payroll, and Service Desk while managing the Organizational Change Management function at the engagement delivery and professional practice level for the Confidential HRIS Inspira Project. She identifies process efficiencies, recommends innovative uses of software functionality, communicates design, implement solutions, and trains end-users. Performs requirements gathering and development of Functional and non-Functional Specifications, Change Strategy, to bring proven change architectures and best practices to help the department organization navigate change and enable organization change to manage their organizational change efforts. Such efforts include; the transition to outsourcing, system and process change, and large-scale transformation, among others. Change Management Development and Analysis, to provide change management capabilities by helping OHRM achieve sustainable performance improvements within their organization from their change programs. Melissa continues to provide the OCM strategies from requirements gathering to implementation of program management solutions. She works closely with the team to provide her professional knowledge of development and documents specifications for PeopleSoft configurations and associated interfaces to ensure scalable integrated enterprise platforms. Guides the development of training material and technical documentation as she provides project direction for small-to-medium projects related to the PeopleSoft environment utilizing team-oriented approaches.

Confidential

PeopleSoft Functional Consultant

Responsibilities:

Confidential acts as the main focal point with the business users to define the business processes and functional requirements for new GEM System rollouts. She produces required Oracle AIM documents for requirements, analysis, design, testing, configuration, and application security; for the delivery of customizations, reporting and analytics; Provides guidance on approach for customizations, providing alternates such as using standard functionality, wherever possible; Configuration of Talent Management for existing Department of State Organizations. Melissa continues to work closely with Business users to provide a robust deployment plan to expand the Pilot, deploy to Duty Stations Field Offices; Create Deployment Templates to facilitate global rollout in a consistent, repeatable and reliable manner; Design and co-ordinate Test Planning and Test Design with offshore Testing Team and the Business Users; Provide training to Business Users on relevant functionality; Lead User Acceptance Testing, co-coordinating closely with Business across HQ, Duty Stations and Field offices worldwide; Create training materials in conjunction with business and provide weekly project updates and reporting.

Confidential

Project Lead Functional Analyst, HCM Systems

Responsibilities:

Confidential performs testing and other test-related activities for three large roll outs of confidential's HR Connect suite application. With a focus on developing modules such as Enterprise Learning Management (ELM), Staffing (Recruitment), and ePerformance, implementation efforts include working with developers on design for custom solutions of Position Management in PeopleSoft HCM 9.1. Gather requirements through personal research, interviews, analysis of supporting documentation and business process descriptions, use cases, and interviews. Decompose high-level business and user-defined requirements into system functional requirements and design documents. Responsibilities include defining quality attributes, interfaces, constraints, and other non-functional requirements. Melissa works with Business Users to specify Business Process, Requirements, Design, Configuration, Testing, Deployment, etc. She completes requirements analysis and verification, ensuring that requirements statements are complete, consistent, traceable, unambiguous, feasible and verifiable. Participates with team members in prioritization of identified requirements in peer reviews and inspections of requirement documents, requirement traceability information and tracking the status of requirements throughout the stages of implementation to develop effective testing plans and scripts, as well as defining expected results for all tests-Perform and support Functional Unit Testing, Integration Testing, System Testing and User Acceptance Testing and deployment/post go-live support.

Confidential

Test Engineer, DCGS-ASIPR Cloud

Responsibilities:

Confidential performs testing and other test-related activities to support the confidential Cloud internally developed systems, software, and Commercial Off-the-Shelf (COTS) products. She interfaced with project managers, software developers, and other technical and functional support staff. Leads testing efforts and provides support with requirements analysis and software design and modeling. Provided functional and technical expertise in the use of automated testing tools, including HP Quality Center, HP QuickTest Professional, HP LoadRunner, CruiseControl and or other testing tools. Supported application development for Hadoop HDFS, MapReduce, Katta Indexing, and Cloudbase technologies. Wrote functional tests, design and implements software integration tests.

Confidential

Test Lead, Project Directorate (PD) DIMHRS/IPPS-A

Responsibilities:

Confidential provides work as a hands-on consultant assisting customers to achieve their mission goals and objectives. She assisted with the development of alternative approaches for the confidential Integrated Human Resource System (DIMHRS). She developed transition and work plans using Microsoft Project, performance measurement and performance based metrics, and Earned Value Management (EVM) approaches for the Test and Evaluation Division. Confidential leads implements processes to define, document, analyze, perform, and interpret developmental tests for the confidential and Pay personnel system. Investigate and resolve operational problems in conjunction with other engineering and technical personnel. Provide technical support and advice to other engineering groups. Guide and direct junior-level personnel on the set-up and performance of tests. Liaise with outside suppliers to establish or modify specifications for purchased items. Devise and apply testing procedures for parts or sub-assemblies received from outside vendors. Participate in the development, maintenance, and refinement of internal quality control and reliability programs.

Confidential

Systems Test Engineer/EIS Division

Responsibilities:

Ms Harrison-Lee managed the development and review for release and acceptance test plans for the confidential Implementation project. She confirmed plans submitted by the business process team to track each requirement. Confidential coordinated with the developers to answer any business issues during development and defect correction. Ensure capture of defects and facilitate defect resolution. Develop and maintain the requirements traceability matrix. Update/Refine the status of each requirement from Systems Design team feedback. Collect and maintain the detailed requirements refined by each team. Manage traceability to test cases and coordinate with testing team to identify components and develop required release notes.