PROFESSIONAL SUMMARY:

• Project Manager with 10+ years of professional “hands - on” Project Management IT Application Development Enterprise/Infrastructure experience. Managed Risk and government regulatory Compliance application integration efforts.
• Manage Project though-out the entire SDLC project phases and PMI process and used Agile and Waterfall Methodologies.
• Experience in creating Program Management Reviews/Status, Project Plans/Schedules, Risk, Issues, Vendor, Earned Value, Cost Estimating & Change Control Management, Re-engineering/Process improvement, Lean & 6Sigma and Project Documentation (Scope, Business & Design, etc.) Exceptional leadership, analytical problem-solving abilities with excellent verbal and written communications skills.

TECHNICAL SKILLS:

Project Management Tools/PMI Methodologies and Communication Technologies: Project Leadership, Strategic Planning/Execution, LEAN, Six Sigma DMAIC (Green Belt), SDLC, Agile Methodologies, MS Project, Vendor Management, Change/Issues Management, Multi-Site/Projects, Communications and Coordination in Matrix Cross-Functional Organization and Analytical Problem Solving, MS Share Point, MS-Office, Project 2003,2007 and 2010, 2013 MS Project Server Enterprise, Clarity, Professional Visio 2010, Business Objects XI, Quality Center, Primavera Team Play and P3/P6, MS Share-Point (E-Room and Team Center), Remedy, Lotus Notes, PMI PMBOK-ITIL, AT Accelerate, Cortex, Framework, Method One, Capability Delivery Process, PACE, Enterprise Development Process, Unified Modeling Language/Business Modeling (UML/RUP), NetMeeting, Vidyo, WebEx, MS-Live Meeting and Video Conferencing

Infrastructure Technology/Enhancements: (Web Security, Networking Devices/System and Database/Hardware) Web Security WebSphere Application Servers (WAS-IBM), SSL Certificates, Data power (IBM), Site minder (Policy and Rules) Authentication Bio-Metrics and Next Generation

Network: Cisco Networking Technology (F-5, VIP’s, Routers, Switches, Firewall Rules, Data Power), Novel LAN/WAN, WAN IBM Data Link, INTEL Pro Share, TC/IP Netware

Database: Oracle 10, 11g, and 12c, SQL, Cloud Technology, VMware Virtualization, Storage Area Network (SAN), IBM Info Sphere, Web Sphere, Java, C, C++, Pro C, Oracle-SQL/PL/SQL, IBM, DELL, HP PC’s and Servers, MS Server 2003-SQL

COTS Applications: Sail Point IIQ Security System, People-Soft HRMS-Recruitment, Benefits and Compensation, Training, Career and Succession Planning, Time and Labor, Scorecard, Performance Management, Government Regulations. SAP Oracle MFG- Shop Floor Control, Planning, Inventory, Procurement

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Technical Project Manager

• Project manage enhancements/upgrades infrastructure and application development projects.
• Provide technical/tactical project management used to support infrastructure/deployment coordination activities across the enterprise. Updates/upgrades to server layered products or middleware. Scheduling audit and compliance remediation related activities. Coordinating and initiating change requests/work orders for the operating system engineers and other support teams to work on various support efforts that are requested by the application groups (using standardized processes/procedures).
• Works with IRMG governance to assist in the development of technology concepts, requirements, design alternatives, and project schedules for request initiatives. Participates in planning and directing program schedules, monitoring project status in comparison to cost/time projections. Provides consistent and comprehensive status reports, project updates, significant issue tracking, and communication at the team level.

Technologies: Windows7, MS Office, Excel (PivotTables, VLOOKUP),Project 2013, MS Share-point, Visio Professional 2013,PAC2000, STAMP, PMI (PMBOK) Deployment Coordination Project Methodology

Confidential, Columbia, Confidential

SR Project Manager

• Project manage enhancements/improvements for the Accelerating Change Together Transformation Program (ACT)/Group Administration System - Enterprise ODS/Data Integration, Address Standardization, Billing, Enrollment, Policy Administration, Compensation, Claims, Commissions, Compliance, IVR, and Data Base migration/upgrades using the Confidential PMP methodology (Waterfall and Agile). Responsible for monitoring, managing projects/work streams for Iterations 1, 2, 3 and 4, Test, and implementation.
• Managed and developed project management charter, scope and budget/forecast development, project schedules, program/project status, issues, risk, resource plans, project technical requirements design/Use cases/specifications documentation and maintained on project share point site.
• Worked with all levels of the Senior Leadership, Vendors, Technical project teams to communicate project status/progress updates, assumptions and decisions.

Technologies: MS Office, MS Project, Professional Visio, Clarity 14.3, Confidential PMP and Agile Methodology/Scrums, MS SharePoint, Oracle12c, SQL Server/Database, Group+ and Wynsure (Policy Administration Systems), E-ODS Data Warehouse System

Confidential, Charlotte, NC

SR. Project Manager

• Project managed the following enhancements, upgrades and process improvement on Identity Security Automaton System projects: IIQ Privileged User Access, Access Connect, Enterprise Automation Certifications, AIMS IIQ Reporting System, and Authentication Bio-Metrics and Next Generation Security.
• Banking - Web Development/Enhancements and Database Migration (Oracle 12c) projects.
• Managed, developed and executed project management charter, scope and budget/forecast development, project schedules, program/project status (dashboards), issues, risk, resource plans, project technical requirements documentation/maintain on project share point site.
• Worked with all levels of the Senior Leadership and Technical project teams to provide project and program enterprise status, communications plans, tollgate reviews, requirements and coordinated QA testing activities unit, functional, integration, system and UAT, set-up Dev. INT.
• QA, Prod environments, and created project implementation deployment plans, and help desk/sustain documentation process.

Technologies: Windows 7, MS Office and Project 2013, MS Share-point, Visio Professional 2013, Quality Center, WebEx, PFMA (Financial Forecasting Tool), Authentication Bio-Metrics and Next Generation, CLARITYv.13.4

Confidential, Charlotte, NC

SR. IT Project Manager

• Project managed the following International/US enhancements, upgrades, process improvement projects: SAGE, CAC GPM/Deploy, Met Connect, CS ESSBASE, Electronic Record Keeping (ERK), FSE Illustrations, COMs Redesign and Strategic Close Loop.
• Managed, developed and executed project management charter, scope and budget development, project schedules, program/project status (enterprise status reports), issues, risk, budgets, resource plans, and managed technical documentation on share point. Worked with all levels of Senior Leadership and project teams to provide project and program enterprise status, communications plans, tollgate reviews, requirements and coordinate QA testing activities unit, functional, integration, system and UAT, set-up Dev. INT. Performed Vulnerability assessment during performance and Stress testing for operations readiness review.
• QA, Prod environments, and created project implementation deployment plans, and help desk/sustain documentation process.

Technologies: Windows 7, MS Office and Project 2010, MS Share-point, Visio Professional 2010, Quality Center, Remedy, Lotus Notes/Same Time, WebEx, CLARITYv.13.4

Confidential, Charlotte, NC

SR. IT Project Manager

• Program/Project managed network integration, enhancements, automation, relocation and implementation of IT Corporate Enterprise Application Development and Infrastructure Technology Projects for Confidential Online Banking, KASPICK Banking &Trust, Citi-Bank, Advice Brokerage, Insurance, and Core Retirement Pension (STARS) and 401K/403K Programs. Managed, develop and execute project management plan (PMP), scope and budget development (HL ROM’s and CBA), schedules, action plans, issues, risk, budgets, resource plans, and managed technical documentation on share point. Organized and provided project leadership for multiple projects through the SDLC (Waterfall) and Agile Scrums methodology process. Project managed enhancements, upgrades, and process improvements for Web Security (WAS, SSL Certificates, Site Minder and Data Power technology), File Transfer, Storage Area Network process, EDW/Database, User Interfaces, Intranet and Internet and Hardware (Servers)/Software Enterprise Application upgrades (Windows, Anti-virus and Adobe), Infrastructure Integrations of New Business Mergers. Managed new builds of QA Test environments (ST, IT, AT, PROD, DR and PROFIX). Worked very closely with the Application Development and Database Engineering teams on performing Critical Patching upgrades (CPU). Projects managed Network installation with new improved and enhanced Cisco technology (routers, switches, firewall rules, data power, VIP’s and F-5). Worked all levels of the Senior leadership and technical project teams to provide project and program enterprise status (PMR-4 Blocker and Spotlight Milestone Dashboard) communications plans, requirements and coordinated testing activities with QA (unit, functional, integration, system and UAT) and create project implementation deployment plans.

Technologies: MS Office and Project 2010, MS Share-point, Visio Professional 2010, Oracle, Cloud, Quality Center, IBM Info Sphere, NetMeeting, MS Live Meeting, WebEx, CLARITYv.8

Confidential, Charlotte, NC

Senior It Project Manager

• Confidential IT Enterprise System Upgrade/Infrastructure Project: Responsible for managing and directing one or more project teams to meet complex project objectives.
• Project managed/implementation of new Customer Work Request Tool System.
• Also, managed Oracle database and Interactive Voice Response (IVR) upgrade/modifications.
• Coordinated, out-sourced/vendor management activities to ensure Nuance met scope, deliverables, and schedule expectations/requirements.
• Managed project scope, reviewed, evaluated and formulated project plans, schedules, and budgets.
• Organized and guided project operations through use of SDLC methodology.
• Controlled projects and reports progress in terms of quality and performance metrics common to IT projects.
• Worked with client departments throughout the project to develop requirements, coordinated systems testing, installation, training and support.
• Also, contributed to the disaster recovery plan and implemented when necessary.

Technologies: Client Server, MS Project Enterprise, MS Share-point, Visio Professional, MS Office 2007 tools, SQL/JAVA Development tools, Interactive Voice Response(IVR), Text-to-Speech, ETL, Quality Center, Oracle, Cloud, MS Live Meeting, NetMeeting

Confidential

Senior Project Manager

• Confidential of South Carolina IT Enterprise/Infrastructure Project: Provided Project Management Consulting services/Leadership for the PMO in support/implementation of Strategic Enterprise Infrastructure and Conversion projects.
• Project managed IT Conversion projects for Claims, Membership, Customer and Client business from project initiation, scope, design, code, systems test, QA to implementation.
• Successfully, completed training on Health Insurance Portability Accountability Act (HIPPA) and HealthCare systems, services processes and government compliance rules.
• Also, created project schedules, executive status reports, developed HLE/ROM estimates, performed risk analysis, issues management and coordinated/closed collaboration client/business/project teams.

Technologies: Mainframe/Client Server, MS Project Enterprise, MPS, MS Share-point (DMS), Visio Professional, MS Office tools, Quality Center, SQL Development tools

Confidential, CA

IT Project Manager

• Project managed and provided leadership on implementing the following IT Enterprise/Infrastructure/COTS Projects: HR PeopleSoft, Oracle/SQL Databases/Software Upgrades, and Enterprise WIKI, .Net/JAVA Conversion Data Warehouse System, SAP Mfg. Shop Floor Control/SAP Methodology, Data Migration, Data Center and Office Relocations and Information Assurance (IA).
• Assisted on the implementation of CMMI and the Software Engineering Lean 6Sigma process improvement for the IT Software Engineering/PMO.
• Also, created program/project schedules, developed detail ROM cost estimates, performed risk analysis, provide project status reports, performed earned value management analysis, and coordinated with customer, project sponsors and team on resolving technical/business issues.
• Assisted PMO and Information Security Continuity Planning on creating Disaster Recovery Plan.

Technologies: SAP, PeopleSoft, MS Office and Project 2007, Primavera Team Play/P3/P6 PIMP/IMS, MPM/Win-Sight, Clarity, Oracle 10g, SQL, DOORs, Share Center, Team Center, ColdFusion MX7 and 8, Java, .Net, MQ Series, Business Objects XI, WIKI, Quality Center

Confidential, PA

Project Manager

• Project managed implementation of the Web Brower Customer Accounting System and Employee ID Expansion projects. Provided Project Management expertise, monitor project budget and timeline, status reporting, risk/issues/change/earned value management, manage project team and coordinate with client on resolving business/technical issues.

Technologies: MS-Project 2002, Artemis, Office, Visio, Rational Rose Modeling tool/UML, DOORS/Documentum version control/database/document management and USAA Portal for Project Management/Administration.

Confidential

Project Manager

• Project managed implementation of the PeopleFirst Initiative/HRMS SAP System for the Department of Management Services. Assisted on the deployment phase on the following HMRS SAP modules: (Recruitment, Benefits/Compensation, Payroll, Training, Career & Succession Planning, Performance Management, Security, & Government Regulations.
• Provided Project Management expertise in monitoring project budget and timeline, status reporting, risk/issues/change management, manage project team and coordinate with client on resolving technical issues. Utilized ASAP Methodology/SAP implementation.
• Also, assisted on setting up emergency procedures and command centers for hurricane “Frances” and “Ivan”. Worked with the Red Cross on helping the hurricane victims get food, water and shelter.

Confidential

Project Manager

• Project managed implementation of the ITS/DSL Development Projects related to implementation of a Cisco-based MPLS VPN solution over Sprint’s global IP backbone/Infrastructure/Sprintlink and Order entry front/back end interfaces.
• Created Project Contract Worksheet which included scope statement, schedule, budget, network, testing, training and processes requirements.
• Coordinated with 3rd party vendors (EDS & IBM) and created Outsource Sub-Contract requirements. Worked and used the Sprint Enterprise Development Process/Project Management Methodology.

Technologies: MS-Project 2002, Office, Visio, Rational Rose Modeling tool/UML, Wisdom/DOORS version control/database/document management and EPD Portal for Project Administration.

Confidential, PA

Project Manager

• Worked in Partnership with Sogeti/Ernst & Young Consulting Firm on e-Commerce Development/Implementation IT/Infrastructure Project for Telecommunications.
• Project manage implementation of the DSL web sites design, development, and implementation of order status, crm/peoplesoft, customer referral, credit card billing, reporting, database and front/back end interfaces.
• Provide Project Management expertise, monitor project budget and timeline, status reporting, risk/issues/change management, trouble shoot code, manage project team and coordinate with client on resolving technical issues.
• Assist in refining Capability Delivery Process (CDP) methodology. Develop project documentation, requirements, architecture & systems diagrams and dashboard data for DSL websites using

Technologies: MS-Project 2000 & 2003, Office, PowerPoint, MS.Net (SQL & Windows Server 2003), Sharepoint.net, and Visio

Confidential

Program Manager

• Program managed and provided project leadership in developing IT Enterprise strategy/Vision and new system architecture COTS/infrastructure/upgrade/conversion/data migration of PeopleSoft HRMS & CRM/Oracle Financials technology for the Waste Management, Inc/ Corporate Programs: (Human Resources, Legal and Health & Safety).
• Major responsibilities included setting the program’s strategic direction and providing program/project planning, budget, and assessment of all projects within the program to ensure creative and technical success.
• Provide direction and professional development guidance for assigned team members (Project Managers, Business Analysts, Programmers, Testers and System Administrators).
• Ensured all aspects of internal and external program communications, engagement/requirements analysis, established and track program performance metrics, requirements analysis, trouble shoot code, program planning, CPM scheduling analysis, manage/create program timeline using MS-Project 2000 & Artemis.
• Worked with internal and external clients/stakeholders/business owners to create and support the strategic vision for the Program and assist clients with business case preparation, strategic and tactical planning as necessary.

Technologies: MS-Office, PowerPoint MS.Net (SQL & Windows Server) and Visio to create project documentation.

Confidential

Program Manager

• Partnership with PriceWaterHouse Consulting Firm on e-Commerce development/ implementation of IT project for AT&T Wireless Telecommunications Company.
• Project managed e-Commerce development, conversion/infrastructure and implementation of Billing and Customer Care System for the Pocket Net PCS Wireless Project for AT&T Wireless telecommunications Company. Responsibilities included: Managing project and teams through the entire life cycle, developing project timelines/ CPM scheduling using MS Project 2000.
• Assisted in developing new voice infrastructure system, including system architecture, design, selection of technology, creation of front end interfaces; re-design relational database model as well as data migration/conversion to Windows NT, MS.Net and Office 2000 or the new Pocket-Net PCS web base application.

Confidential

Program Manager

• Program managed and provided project leadership on the development, enterprise design/system architect and implementation new Branded, Marketplace and Marketing Web Sites, Infrastructure and Web Standards. Assisted in setting up new dot.com/hosting company, ForrestExpress. Developed strategy and plan for implementing “Proof of Concept” of the application.
• Developed project plan for scheduling/CPM scheduling analysis/cycling method of construction of new web sites. Assisted on the implementation of Primavera P3/Team play and Training Program.

Confidential, OK

SR. PROJECT MANAGER

• Project managed development and implementation of new the Work Card Management Enterprise System/Infrastructure and Y2K Certification Program for Maintenance & Engineering Airline Solutions Systems/American Airlines, including creating requirements, developing a project timelines (MS Project)/ CPM scheduling analysis, preparing cost projections, as well as writing a proposal for American Airlines.
• Managed, analyzed, developed and implemented a new infrastructure and system architecture for the Phase II Work Card Management System. Developed processes and procedures for Y2K Command Center. Implemented a Customer Support/Help Desk and a formalize Project Management process. Develop and Prepare Cost Estimates/Justifications for Proposals, trouble shoot code, RFP, RFQ, and AR’s. Technologies: Documentum, MS Project & Office, PowerPoint and Visio to create project documentation.

Confidential -TX.

SR. PROJECT MANAGER

• Project managed implementation of Business Support and Control System (BSCS)/Billing & Customer Care enterprise system/infrastructure. Development and implementation of the universal Access Messaging (UAM)/3rd Generation Technology and Y2K Certification for International Telecommunications/Digital Networking Phone Systems Corporations. Managed implementation, system architect and integration of the Billing and Customer Care system at the Iusacell Corporation in Latin America.
• Develop project documentation, timelines, requirements, and architecture & systems diagrams using MS-Project, Office, PowerPoint and Visio.
• Also, assisted in Product Development and Marketing, Development/Deployment of UAM system to Verizon/GTE Wireless Corporation.
• Develop and Prepare Cost Estimates/Justifications for Proposals, RFP, RFQ, and AR’s. Managed B2B project/XML Gateway upgrade/conversion/integration and implementation of new infrastructure, trouble shoot code and architecture.

Confidential - TX

SR. PROJECT MANAGER

• Project managed, and implemented a new COTS PeopleSoft HRMS, Financials, Generic Provisioning/Billing and Customer Care Infrastructure/Enterprise System application and Y2K Certification. Set-up and developed standard process and schedule for implementing new local, long distance and international switches.
• Major Responsibilities included: full Project Management/Planning CPM scheduling analysis, Engagement & Business Requirements/Systems Analysis/ and RDBMS & Internet/Systems Architecture and Infrastructure. Assisted in creating new web base PMI process, methodology and project database/library for the IT Project Management office. Develop project documentation, timelines, business requirements, architecture, & systems diagrams using MS-Project & Office, PowerPoint and Visio.

Confidential - FL

PROJECT MANAGER

• Project managed implementation of Telemarketing Systems for AT&T Telecommunications. Major Responsibilities included: Project Management/Planning CPM scheduling analysis, Business/Systems Analysis/Requirements and RDBMS & Design and upgrade new Internet Systems Architecture and Infrastructure.
• Developed project documentation, timelines, requirements, architecture & systems diagrams using MS-Project & Office, PowerPoint and Visio.

Confidential -CA

SR. TECHNICAL STAFF

• Provided Technical/Programming and implementation of PeopleSoft HRMS, Financials support in Software Development, Database Design and Client Server for the Flight Test Center/U.S. Air Force Government Services.
• Major Responsibilities included; Project Management, Business and Systems & Requirements Analysis/Architect, Data Modeling, RDBMS/Font-End Design & Development, Programming/trouble shoot code, Testing, System Documentation. Develop and Prepare Cost Estimates/Justifications for Proposals, RFP, RFQ, and AR’s.

Confidential, WA

MANAGER/ENGINEER

• Project managed implementation of the PeopleSoft/Oracle Financials and Manufacturing in support of engineering and manufacturing computer applications for the US Government and Commercial contracts.
• Major Responsibilities included: Organizing, planning, scheduling, training, coordination, project status and trouble-shooting analysis, requirements analysis, industrial Engineering Techniques: Methods analysis.

Confidential - CA

IE PROJECT MANAGER

• Managed the development and implementation of Manufacturing Shop Floor Control and Engineering Modules: Item Master, Bill of Materials, Cost Estimating, Standards Database, MRP-II, and Reporting System.
• Major Responsibilities Included: Planning/ CPM scheduling analysis, documentation, project status, definition requirements and training.

Confidential - CA

PROJEC MANAGER

• Provided a consulting service to the following companies FMC, Gillette, Prairie Medical, Confidential, Lear Astronics, Rhor Industries and Disneyland.
• Major Responsibilities Included: Development and implementation of Preventive Maintenance computer system (Mainsaver), ISO 9000 computer system (Shop View), Work Measurement program (Mil-Std-1567A), Cost Control system (C/SCSC, DOD 7000.2), Total Quality Management program and Computerized Strategic Operating Planning system/ CPM scheduling analysis.

Confidential - CA

PROJECT MANAGER

• Managed, controlled, coordinated Peacekeeper Missile Spares program through planning, engineering design and production phase.
• Major Responsibilities included: Implementation of Cost Control system (Nortrack)/government requirements (C/SCSC, DOD 7000.2). Special Projects: Project Management/ CPM scheduling analysis, proposal activity, fact-finding, cost performance analysis and development of annual operating plan. Secret Clearance

Confidential -CA

UNIT MANAGER

• Managed the Industrial Engineering & Cost Management Group in support of the B-1B Program (Fabrication, Tooling & Final Assembly).
• Major Responsibilities included: Staff Training, Cost Management analysis(C/SCSC, DOD 7000.2), Methods Improvements, CPM scheduling analysis, Work Measurements (Mil-Std-1567). Secret Clearance

Confidential - CA

INDUSTRIAL ENGINEER SPECIALIST

• Developed, organized, planned and implemented Professional Industrial Engineering Training Program. Also, supported manufacturing operations for Government/Commercial Programs in the areas of cost management analysis, manpower forecasting, job sequence optimization analysis/ CPM scheduling analysis, plant layout, productivity analysis, equipment justification analysis and special projects.

Confidential -CA

PROJECT/INDUSTRIAL ENGINEER

• Supported Operations/Manufacturing for Commercial Programs in the areas of Methods Improvements, Shop Operating Plans, Crew Loading, Sequence/Bar Charts analysis, Time Studies/Standards analysis, Flow Process analysis/ CPM scheduling analysis, Line Balancing, Manpower forecasting, Cost Reduction and Quality Circles.