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Program Manager Resume

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Gaithersburg, MD

AREAS OF EXPERTISE

  • Overall IT Exp.
  • Business analysis and business process re - engineering experience.
  • Experience designing risk management plans.
  • Experience in designing and implementing performance and regression testing.
  • Experience with change/configuration management.
  • Experience with conflict management and negotiation skills.
  • Experience with MySQL, SQL and Microsoft SQL Server (preferred) and/or other databases (e.g., Oracle).
  • Microsoft Office experience.
  • Microsoft Project experience.
  • Program/Project Management experience.
  • Verbal, written, presentation, facilitation, and Business /IT partner interaction skills.
  • Experience as a technical team lead and hands-on designer/developer.
  • Experience with Agile methodology.
  • Web based application development.
  • Progressive consulting leadership role, providing full lifecycle services in enterprise environment.
  • Managing, coordinating, and establishing priorities for entire project lifecycle.

PROFESSIONAL EXPERIEN CE

Confidential, Gaithersburg, MD

Program Manager

Responsibilities:

  • Serving as Program Manager and Senior Consultant for confidential contract at confidential to manage project and provide professional research and consulting service in High Performance Supercomputing, 3D Modeling and Simulation, Cybersecurity Science directly in virtual space, research publications and applying Mathematical Modeling, Large-Scale Machine Learning, Statistical Analysis (Bayesian methods), Threat Analysis and Modeling, and Game-Theoretic techniques to solve Cybersecurity problems.
  • Experience managing Digital Cyber Program and activities of all data-security related projects, Information Security including vulnerability & compliance management, Data Loss Protection DLP, emerging threats and attacks, perimeter and core infrastructure security for web, server, messaging and database platforms. Knowledge of Bluecoat, Siteminder, Guardium, Vormetric encryption and tokenization technologies and information security CISSP certification. Managed research programs and agendas, collaboration with government and industry partners, producing regular publications, briefings and conference presentations, provide documentation for customer requirements and research results, evaluate, select, design, and execute research programs in cybersecurity, analyze relevant cybersecurity scholarly publications to ensure that state-of-the-art techniques are pursued in research in network intrusion detection; adaptation and application of state-of-the-art machine learning and data analytics methods to threat analysis and insider threat detection; research and development of automated methods for malware detection and analysis; basic and applied research in trust, security and reliability in wireless ad-hoc networks; human-computer interactions in network defense operations.
  • Served as director of IT operation/production support manager to oversee operations of Infrastructure System Administration, Data Engineering, Integration Services and Help Desk teams for WRAPS program at DOS. Strong infrastructure experience in virtualization environment (VMWare, Cisco AnyConnect, WAN Optimization Architecture, 3PAR SAN storage technology, Hyper-V and Citrix), RDBMS Microsoft SQL Server 2014, JIRA, Remedy and Track It.
  • Served as project manager on the New Core Interface Solution (NCIS) contract to manage and oversee project operations and staff. Experience in Risk Management, Vulnerability Assessment of security and risk posture while ensuring compliance with industry regulations and information security best practices, Certification and Accreditation (C&A) and Authorization to Operate (ATO) process, NIST SP 800-37, 800-53 and DoD C&A standards, Oracle Federal Financials system, Legacy Financial Management systems migration, travel, procurement and WebTA systems. Experience delivering application services supporting human resources, payroll, finance, and administrative functions to corporate operating business units. Services leverage a combination of internal, managed services, and Software-as-Service delivery platforms with PeopleSoft HRIS.
  • Served as program manager to manage and oversee staffing plan, project operations and business development efforts for confidential and IRS BPA contracts at confidentail. Responsible for draft and implementation of large staffing plan for over 90 full time and subcontract personnel, BPA contract amount total $152 million dollars, oversight and executive level management to overall program operations on multiple JTIC contract, and develop proposals for Jconfidential contracts, ensure quality standards and work performance on all task orders, projects and plans, organize and oversee work efforts, assign resources, manage personnel, provide risk management, ensure quality management, and monitor overall project and contract performance. Extensive experience in managing Affordable Care Act (ACA) Healthcare Exchange, Eligibility Systems and Rolling out Custom Software Implementations, DoD/VA Healthcare Exchange and Cyber Security Identity Management Implementation, and managing large financial and accounting programs, an expert and hands-on in functional and implementation area, worked on three financial and accounting programs with confidential and most recent with confidential on federal critical fund accounting, communication briefings, developing strategic communications plan, client presentation for all audience levels, user community education and training, managing relationships with client and senior level management, developing acquisition operating procedures, acquisition strategy and plan, managing the acquisition lifecycle and insuring compliance with regulations (FAR, HHSAR, OMB Mandates, Section 508), developing proposal responses for RFP and RFQ, managing vendors, subcontractors and SLA agreements.
  • Served as program manager to purse services contract opportunities at the Defense Advanced Research Project Agency (DARPA) Support Services Office (SSO) for the Information Technology Services and Support contract valued at $125 million dollars, the US Department of Labor (DOL) for the DOL Web Support and Mobile Application Development contract valued at $45 million dollars, and the US Postal Service (USPS) for its IT Value Enterprise Operations and Maintenance Services contract valued at $10 million dollars. Experience with Business Development, Contract Management and Proposals Development.
  • Served as program manager on OIS Operations and Maintenance Services contract for confidential. Responsible for program operation, marketing, business development & acquisition, human resource management, contract management, prepare weekly/monthly progress reports, status briefings, recommendations for senior leadership, and for contract amount total $52 million dollars. Experience with managing a team of 50 business analysts, software developers, engineers, testers, subcontractors by iterative and incremental Agile software development methodology for managing software projects and product or application development with SCRUM, help desk implementation for 5000 users community and Remedy service tool. Tracking actual costs against planned budget/baseline, review and approve vendor SLAs/ invoices to ensure accuracy, review acquisition documentation for compliance with statutory and regulatory requirements, provide acquisition assessments, quarterly program review and status briefings, review processes and standard operating procedures.
  • Served as program manager on Ex-Im Online Next Generation contract for confidential of the United States. Responsible for program operation, marketing, and managing a team of 25 IT specialists, SMEs, architects, developers, business/system analysts, engineers, testers, trainer, technical writer and subcontractors.
  • Served as program manager on Help Desk and VMware Virtualization support contract for confidential at Frederick MD. Responsible for 3 Tiers support operation, managing a team of 8 staff members and VMware virtualization implementation. Experience with help desk implementation, Remedy service tool implementation and ITSM.
  • Served as program manager on federal contracts at confidential to understand business requirements, and drive the analysis and design of quality solutions. Responsible for program operation, marketing, federal sector business development & federal acquisition, experience with FAR and contracting process, analyze requirements and develop Program Management Plan (PMP), draft program status/EVMS tracking reports, prepare charts on statistical data and provide analysis, prepare executive briefings, and answer questions for the program records, prepare monthly progress report and status briefings and recommendations for senior leadership, facilitate and document responses to senior leadership.
  • Experience in managing a team of 35 requirements analysts, engineers, software developers, testers and subcontractors, help desk implementation, Remedy tool implementation CMMI process, ITSM, SDLC and IV&V. Lead the full systems’ life cycle and driving solutions that are delivered on time and within budget. Managed architecture, quality analysis, processes and methodologies development that drive changes and improvements to underlying program performance.
  • Clarify and drive team goals on a technical level making sure that the solutions proposed and designed are in line with the program’s vision. Build and drive application strategies according to IT strategies including cloud hosting SaaS, PaaS and IaaS strategies, Lead projects from inception/design through implementation, managed service support activities and initiatives. Guide others in development and implementation of complex systems and computing infrastructure. Managed Oracle database migration project and oracle DBA administration team.
  • Experience in HTTPS, Java, JBoss EAP, Oracle 9i & 11g, SSO Ping Federate, SAML, Linux, SQL queries, data conversion and VMWare technologies. Managed IT systems acquisition, implementation of acquisition management system, planning and tracking of complex integrated tasks, problem resolution, requirements gathering and documentation, business process design in support of change management, including workflow and data flow, services and case management, data mining and analysis, ability to analyze and develop business process, review project deliverables for completeness and quality, defined business processes based on Federal and/or Local policy regulation, Visio business process modeling, developed product requirements based on input gathered from a variety of sources including analysis results feedback from the user community, system architecture design and SOA implementation, establishing project management templates, Microsoft .NET, Excel, and HTML and Microsoft office tools.
  • Served as project manager for confidential on infrastructure projects for the Centers for confidential Services including Network Operation, wireless WiFi Expansion, Voice over IP Expansion (VoIP), Video Telephone Conference (VTC) integration and CISCO Unified Call Manager Integration and IT Facility Support upgrades. Managed network operations group within client’s data center, including network operation, SharePoint, VoIP and security teams. Experience with advanced planning document process, Medicaid Management Information System (MMIS), Eligibility Systems, Medicaid data mart, Medicaid Information Technology Assessment (MITA) 2.0/3.0, Rolling out ERP Systems and Custom Software Implementations, many Microsoft products including IIS Web server, Active Directory, SharePoint, Group Policies, MS- SQL and various other custom web and client based applications. Solid understanding in all phases of hardware, software, application and OS installations/integrations. Diverse understanding of working with multiple cross functional teams, projects, EVMS tracking, partners and vendors. Extensive experience working in MMIS and large Data Center environments.
  • Served as program manager on the Laboratory Information Management System (LIMS) program for confidential. Responsible for program operation, marketing, business development and contracting process, draft agendas, minutes and summaries for meetings, develop action matrices and follow up on actions, developed Program Management Plan (PMP), prepared charts on statistical data and provide analysis, prepared executive briefings, monthly progress status briefings and recommendations for senior leadership. Experience in STARLIMS web-based solution, program planning, schedule and resource management, EVMS tracking, monitoring, reporting, annual budget planning and control cost, reviewed schedule and technical performance, SDLC/SLIM and SharePoint implementation and customer meetings.
  • Served as program manager on an IDIQ contract for FAA to manage US Access systems and facilitate all FAA employees and contractors’ PIV card enrollment and activation for headquarter and regional officers. Experience with ID card technology, procurement, planning, execution and deployment and operation maintenance.

Confidential, Reston, VA

Project Manager

Responsibilities:

  • Served as project manager on the confidential program for confidential. Responsible for writing technical white papers, proposals, program marketing, business development, federal government procurement and contracting process. Working knowledge of federal acquisition regulation (FAR), confidential IA Certification and Accreditation Process (DIACAP), Authority to Operate (ATO), Management Best Practices, Agile Methodology, Wireless Ethernet (802.11x/WiFi, in-building wireless/DAS) Network technology, 3G & 4G Cellular PCS systems, DNS, DHCP, VPN, Wi-Fi analysis tools (Air Magnet, Cognio), Authentication protocols, firewall/security, VoIP, ACD/IVR, toll free IP routing, Satellite Communication Network, WAN/LAN infrastructure, Webcast Service, CSCO Routers/Switches, SharePoint, PeopleSoft HRMS, electronic KIOSK, CMMI Level 5, ISO 9001, contract and legal aspects. Published “Integrated RF Design Environment (IRFDE)” paper in SATCOM, Telecommunication, and Wireless communication area at MILCOM 2006 and by IEEE magazine on 8/2006.
  • Served as a project manager to supervise operation of the Integrated Geospatial RF Design Environment (IRFDE) project. Experience in architecture and design, risk, project scope and quality management, earned value analysis, managing a team of 20 engineers, software developers, testers and subcontractors. Responsible for writing technical white papers, statements of work (SOW), developing project strategic plans, reporting on project activities, full-life cycle (SDLC) and (SLIM) management, estimating software cost, budget management, assigning project tasks and priorities, facilitate/conduct meetings, and interfacing with and conduct presentation to clients. Working knowledge of RF Terrestrial and Satellite Communication, L/Ku Band SATCOM, CORBA middleware, Software Defined Radio/JTRS, Rational Rose and UML. Served as a committee member on the Confidential Management Steering Committee (MSC) to oversee corporate technical management policies. Responsible for business development of the confidential Global Electromagnetic Spectrum Information System (GEMSIS) program.

Confidential, Silver Spring, MD

Project Manager

Responsibilities:

  • Served as project manager to administer various client contracts in confidential. Responsible for programs in contracting amount total $3.4 million. Responsible for writing of technical whitepapers and proposals (RFP), writing statements of work, acquisition plans and task orders, developing project plans, full-life cycle management, managing a team of 15 software developers, allocating budget and resources, assigning project tasks, business development, health care industry experience, interfacing with and presenting project to clients.

Product Manager

Responsibilities:

  • Served as product manager to manage design and development of confidential products using Microsoft .NET 2003. Responsible for CASE MANAGEMENT, CSBG, HEADSTART, WEATHERIZATION, LIHEAP, HMIS, and SENIORS programs in contracting amount ranging from of $½ to 1 million each. Experience in software design, project management, contract and resource management, developing user requirements, translations to site design, usability testing and delivery, customer interface, project presentation, development team management and marketing.

Confidential, Gaithersburg, MD

Advisory Software Team Leader

Responsibilities:

  • Served as Team Leader to manage design and development of Capacity Planning Tools project using Visual C++, TCP/IP socket programming, DB2 API and client/server model and Web App. Supervised a team of 10 software engineers, testers and subcontractors. Experience in MS Project 2000, PowerPoint, MS SQL Server 2000, Visual Studio .Net 2003, C++/C#, DCOM/COM+, DB2 database, TCP/IP socket programming, DHTML, XML, ASP, Java, J2EE, Java Bean, IIS, Front-End, IBM WebSphere, PeopleSoft, HRMS, zOS, VoIP, ACD/IVR, IP routing, IT Architecture and project/class presentation, custom KIOSK software, CMMI Level 5, ISO 9001, clients include commercial insurance companies and major firms in financial industry. Published “Parallel Sysplex” white paper by IBM on 11/2004.
  • Supervised Enterprise resource planning (ERP) for medium and large business clients. Experience in IBM’s ERP automate and integrate business processes, production costs reduction, time to market and increase information sharing improvement. Administer IBM Enterprise application solutions (EAS) which enables the automation of business client enterprise, help unify and streamline every element of client enterprise resource planning, and manage the costs associated with doing business.
  • Led development and design effort for hand held terminal (HHT) radio frequency (RF) Barcode scanning application in Visual C++ using Intermec RF API for the confidential. Experience in Medicaid Management Information System, Wireless Ethernet (Wi-Fi) Network, Intermec RF API, MFC, IT Architect, SEI/CMM, OO Design, Health Care industry and Team management. Received a project achievement award in 1999 and a promotion in 2000.
  • Involved in Intelligent Forms Processing (IFP) NT scanning application design and development in Visual Age C++. Participated in design and review of the IFP v6.1 system architecture plan. Led the effort to complete the test plan for the IFP v6.1 functions testing. Experience in managing product full life cycle, testing, S/W plan and RFP development. Supervised project analysis, design, development and unit testing of software applications from user requirements and design documents. Designed and reviewed performance test strategy, methodologies, tools, processes and efficient executions of the performance strategy. Experience with Web LOAD testing tool, automate test scenarios, extend stress test, verification, application simulation tests.

Confidential, Arlington, VA

Senior Systems Analyst

Responsibilities:

  • Involved in imaging toolkit and application design and development in Visual C++, C, OLE and VBX CDK, Visual Basic. Experience in MFC, SDK, VBX and OCX Control, DLL, VB4.0, and FileNet WAL API.

Confidential, Washington, DC

Consultant

Responsibilities:

  • Involved in design and development of medical PREVIEW system. Responsible for design and software implementation of window application in Visual Basic and C SDK/C++. Experience in multiple projects setting, Medicare and Medicaid government sector, advanced planning document process, MMIS, Medicaid data mart, MITA 2.0, Windows C SDK, C++, DLL, Visual Basic, and MS Access database.
  • Participated and contributed in firm study for business council members confidential for evaluation of impact of health care reform in 1992. Responsible for implementation of detailed design into C++ code, interpretation of the analysis and writing reports.
  • Involved in design and implementation of Ethernet segment of Novell Token Ring LAN. Responsible for hardware recommendations, purchases and installation, system configuration and testing. Experience in Novell TCP/IP, CISCO VoIP telecommunication systems and Ethernet networking.
  • Performed system conversion from SCO to SUN platform. Responsible for installation of SUN Sparc 10/30, disk storage system, CD-ROM, tape backup devices, printers, modems, installation and upgrade of oracle, sas, Sparc C++ compiler and xvision. Extensive experience in UNIX and Oracle DBA system administration.

Confidential, Arlington, VA

Systems Analyst

Responsibilities:

  • Involved in system design and software implementation of the data entry system on the Uniform Clinical Data Set (UCDS) project for the confidential . Responsible for blueprint and coding of the data entry system in OO language (C++) and Borland turbo vision. Experience in MMIS, Medicaid data mart, MITA 2.0, C++/C user interface design using cscape/turbo vision. Database management using codebase.
  • For Pattern Analysis Management System (PAMS) project, served as team leader to implement GUI for project management application in clipper. Experience in clipper GUI design and implementation.

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