TECHNICAL SKILLS:

SKILLS: Data Center Consolidation, Disaster Recovery, Project Management, communication, collaboration, risk management, implementing IaaS and PaaS, ITIL, ITSM, SDLC and Agile principles. Working knowledge of CRM, PeopleSoft, Remedy, and Maximo. Strong knowledge of telecom, facilities construction and OSHA requirements, supply chain management, and executive relationship management skills. Working knowledge of electrical and cooling systems, CRAC units, UPS, fire suppression, building management systems, air handlers, and DCIM.

SOFTWARE: MS Project, Service Now, SharePoint, VMware VSphere, Visio, Windows 8, Solaris, Unix, Commvault. MSOffice 365

PROFESSIONAL EXPERIENCE:

Project Manager/Program Manager

Confidential, VA

Responsibilities:

• Coordinate across multiple divisions, engineering, operations, provisioning, and change management. Manage documentation and training development.
• Manage solution certification with multiple labs, testing teams, and test plan.
• Managed subcontractors for full scope of installation from site survey, equipment orders, delivery, and installation.
• Manage costs, resources, scope changes, deliverables, and customer meetings.
• Manage deliverables, proactive and reactive support with Network Consulting Engineers, Operations, Operations Managers, TAC, Confidential and customer management.

Senior Project Manager

Confidential, Arlington, VA

Responsibilities:

• Supported P2P and P2V migrations and consolidations. Managed team of 30+ matrix and direct resources consisting of project managers, customer service manager, network engineers, data center technicians, electrical and HVAC engineers, data center operations.
• Managed build out and operations for data center consolidation contract deploying Ethernet, Fiber, LAN and WAN connectivity. I managed budget and staff to support relocation and operation of servers, storage, network infrastructure, and disaster recovery.
• Program managed QTS data center construction, fit up, and accreditation with coordination with contractors.
• Managed installation of thousands of fiber and copper cables to BICSI standards for installation of networks, storage, and servers.
• Provisioned power, rack space, and installation of HP Superdome, HP C7000s, Hitachi, Confidential 6509s, Nexus 5548, F5, Brocade; Confidential UCSs, cabling, and on - going infrastructure startup.
• Managed subcontractors, delivery service levels, costs, and budget.

Program Manager

Confidential, King of Prussia, PA

Responsibilities:

• I managed development of global data center strategy and plan to Confidential . Developed plan to centralize data centers and applications and decrease development time for future applications.
• Reviewed current and future business goals strategies, meet with department VPs and directors, operational team, disaster recovery team, facility managers, and other stakeholders to formulate data center strategy.
• Led team to decrease operational UPS risk. Developed plan to reduce 40%-50% load from UPS via server consolidation, server refresh, and migration of legacy servers to cloud hosting. Coordinated with teams to install VMAX, Nexus 7010, and blade servers.

Senior Project Manager

Confidential, Herndon, VA

Responsibilities:

• Developed strategy and implemented data center consolidation of multiple business units together into a managed service. I merged service desks from other business units to one service desk and improved problem resolution and first call closure.
• I formed a nationwide data center team and merged resources from other departments to centralized and standardize operations.
• I developed data center strategy to reduce operating expenses and improve disaster recovery.
• Developed $MM consolidation plan to migrate 100+ data center and computer rooms to regional data centers with 10GB Confidential 7010 switches. Inventoried and rationalized applications and technologies that migrate to regional locations. Designed and implemented private cloud, compute, storage, and network infrastructure to host consolidated locations.
• Implemented Rackwise to plan and report on data center activity nationwide. Supported P2P and P2V migrations. Managed team of 70+ matrix and direct resources consisting of project managers, help desk manager, network engineers, data center technicians, SAN using EMC and Netapp, and Confidential VOIP implementation.
• Managed construction and fit up of new data center, with new network reference architecture.
• Managed modification of existing data center with new UPS, HVAC, renovations, and tech refresh.
• Managed implementations of cabling infrastructure.
• Developed strategy and implementation plan to remove tape back-up throughout the enterprise and standardize disk to disk back-up and enable site to site replication for disaster recovery.

Senior Project Manager,

Confidential, Herndon, VA

Responsibilities:

• Managed over 120,000 sq. ft. of data center space, power, and cooling, installation of servers, infrastructure maintenance, and capacity planning for three data centers and 15 computer rooms, and technical projects.
• Developed data center workflow tool which transformed service requests from emails and spreadsheets to a database - enabling us to absorb a 300%+ growth in service requests over three years with the same staff.
• Supported P2P migrations and consolidations for projects with $MM budget. Managed team of 30+ matrix and direct resources consisting of project managers, customer service manager, network engineers, data center technicians, electrical and HVAC engineers, data center operations.
• Implemented Aperture Vista and developed real-time capacity reports and planning and data center standards.
• Led the construction and fit up of new data centers with GB Ethernet connectivity, relocation of multiple data centers, and renovation of existing data centers.
• Developed process improvements to diagnose connectivity issues to troubleshoot connectivity problem in minutes instead of days.
• Disaster recovery planning and testing

Project Manager

Confidential, Dulles, VA

Responsibilities:

• I developed and updated project plans to modify graphics and content for integrated pop-up help and training for Confidential version 11. I developed technical requirements documentation and secured development resources to complete the project plan.

Confidential

Project Manager

Responsibilities:

• I managed design and construction of a new data center. The customer had outgrown the current data center space shared with a partner organization and needed to consolidate. I managed the project from requirements to site selection to construction.
• I worked with the real estate companies to identify possible locations.
• I worked with stakeholders, architects, and engineers, to define a scope of work, budget, and time requirements and secured funding.
• I secured approvals for final designs for UPS, HVAC, fire suppression, raised floors, Ethernet, fiber and copper cabling, SONET ring, cabinets and racks, and access security.
• Managed $MM construction and fit up operations. Managed team of 10+ matrix and direct resources consisting of project managers, network engineers, data center technicians, data center operations
• I completed of business impact analysis, critical business function review, and developed recovery strategy.

Confidential

Project Manager

Responsibilities:

• I managed a nationwide of team of 50 resources including engineers, regional LEC managers, LEC technicians, transport planning, and backbone engineering to provision over 7000 T1s.
• I created process improvements to reduce delivery time from 45 days to five days.

Program Manager

Confidential

Responsibilities:

• I managed migration of over 75 international Global One/Sprint customers from an Alcatel TP Frame Relay Switch to Confidential, Nortel Passport ATM switch.
• I managed a matrix team of 30 individuals to cut over circuits. I coordinated migrations with domestic and international business offices, customers, account teams, and Confidential staff.

Project Manager

Confidential, Hunt Valley, MD

Responsibilities:

• Developed six business units by providing pre-sales presentations, analysis, sales contracts, and managed implementation. Managed a team of 20 individuals for integration projects. Prepared proposals for Web Hosting, Web Page design, Email implementation, data center relocation, and cabling services.
• I managed a data center consolidation and relocation projects. Installation of Ethernet and fiber connectivity.
• I developed phase-in systems integration plans for enterprise backbone and network server farm upgrade. I managed implementation of mail servers, security servers, and Internet connectivity for customers.

Project Manager

Confidential, Beltsville, MD and Westchester, PA

Responsibilities:

• Implemented Oracle client server implementation for Clintrace, a post marketing surveillance/adverse event monitoring system for UK and US sites. Performed complete life cycle management. Performed RFI, RFP, selection, coordinated installation and training.
• Coordinated Implementation of Confidential (ERP) client server accounting system within the organization. Developed project plan to migrated application from Novel NLM based server to Windows NT. Managed costs and timeline with consultants, and internal staff. Set up pilot program and performed installation.
• Managed data center and deployed Ethernet and Fiber cabling.