SUMMARY:

• Over 10 years of proven Project & Program Management experience from enterprise level size to small project portfolios
• Project Management Professional (PMP) Certified
• Certified Scrum Master (CSM)
• Mentor management mindset - assisting in career development, skill enhancement, and performance improvements
• Various industries, including Retail (Multichannel), Manufacturing, Health Care, & Financial
• All project phases and management and creation of documentation deliverables
• Agile, Waterfall, & Iterative project environments
• Documenting team processes, reporting, creating, and maintaining projects.
• Utilization of variety of tools including SharePoint, MS Office Suite, MS Project, Clarity (PPM Optics), ZilicusPM, and Open Workbench
• Strategic and able to navigate through an ambiguous environment
• Possess strong skills in management, process, team building, communication and presentation, with proven success in the areas of project management, operations, infrastructure, software and new product implementations

PROFESSIONAL EXPERIENCE:

Confidential, Eden Prairie, MN

Program Director

Responsibilities:

• Currently Program Managing highly visible top Confidential program
• Managed 5 cross functional M&A Program Managers and 5 Technical SME resources across 6 Cyber-Defense programs being executed at 34+ acquisitions
• Overall execution of finances, resources, and programs within RISC (Redefining Initial Security & Compliance) program
• CIO visibility to security & compliance programs, including metrics
• Management of resources, financial, and program
• Report and maintain portfolio financials - $10M budget
• Prioritization of work in extremely fast moving and changing environment
• Managed App Dev team creating an internal application using Agile methodology
• Present acquisition portfolio data for both internal and external audiences

Confidential, Roseville, MN

IT Project Manager

Responsibilities:

• Worked with IT Director to design and implement the first Project Management Office
• Hired and managed PM resources in writing process documentation, designing archive repositories, and project templates
• Excelled in complex manufacturing and data driven IT environment
• Managed programs for multiple IT departments (Infra, Dev, Ops, Specialty)
• Implemented SharePoint governance and utilization plan
• Responsible for strategic prioritization process and reporting
• Created and led Executive IT Steering Committee meetings
• Developed project intake form and process for new project onboarding
• Supported Agile program for internal development team
• Managed stakeholder teams in 8 locations globally
• Developed processes for equipment and services procurement

Confidential, Minneapolis, MN

Project Manager & Resource Management Lead

Responsibilities:

• Managed multiple service and administrative project plans for eServices & Multichannel PMO Team
• Managed 10+ contract resources
• Served the technology and business teams in processing new resource requests, onboarding new resources, and ensuring they have proper access and training
• Trained the teams on the PMO processes - and helping to navigate through them
• Participated in the first trainings on the new resource PO tool, Beeline, and became SME for .com teams
• Assisted in phasing out previous PO tool within our team (freeze), creating interim processes, and guiding team through the implementation of the new tool
• Documented team processes, executive resource reporting
• Created, maintained, reported on, and assisted teams with project plans within Clarity and Open Workbench

Confidential, Minneapolis, MN

Project Manager & Communications Specialist

Responsibilities:

• Facilitated Clarity service plans for 8 teams and 300+ resources within Online Operations (eServices) and Confidential
• Coordinated daily with offshore resources
• On and Off-boarded team members and contractors
• Trained new resources on Clarity tool
• Successfully merged team from separate financial management system to 100% Clarity tool management and reporting
• Led pilot team for newly created Clarity financial portal
• Created process documentation
• Led Online Operations Communications Team
• Facilitated Confidential .com daily issues meetings with Online Operations stakeholder management

Confidential, Minneapolis, MN

Project Manager

Responsibilities:

• Managed, organized, and facilitated intake of newly requested changes and projects
• Drove scope, estimates, timelines, milestones, communication, and execution for up to 30 IT small projects at a time, supporting Finance Team and the PMO - including new development and break/fix requests
• Developed and enforced new processes for managing and processing projects from a PMO perspective
• Coordinated across multiple vendors and teams, to ensure deliverables and timelines align, solutions are built/tested/implemented
• Created work plans, project schedules, certification reports, and status reports

Confidential, Minneapolis, MN

Project Coordinator

Responsibilities:

• Acted as liaison between PMO office and BI Management, providing communications on all new initiatives and needed documentation
• Managed cross functional process improvement projects
• Maintained project SharePoint Sites and Documentation
• Provided & analyzed management reports
• Coordinated timely completion of various projects and tasks for team of 40+ resources
• Updated, maintained, and reported project timelines and schedules using Clarity
• Mentored and trained team on Clarity
• Developed and maintained daily, weekly, and monthly reporting for all of Business Intelligence

Confidential, Minneapolis MN

Infrastructure Project Coordinator

Responsibilities:

• Managed cross functional process improvement projects
• Gathered and documented project requirements from Managers, Clients, and Business Analysts
• Administrator for group SharePoint sites
• Administrator for Clarity & Open Workbench
• Performed all onboarding tasks for new DBAs and Contractors
• Managed work order assignments
• Designed employee on-boarding forms, SharePoint Site, and documentation for smooth transitions
• Coordinated a group of project leads to create DBA Accountability standards