Independent Consultant - Agile Coach Resume
SUMMARY:
- Coach, mentor, and trainer for companies and teams converting from Waterfall to Agile.
- Practicing Certified Scrum Professional (CSP) and Certified Scrum Master (CSM) since 2008.
- ICAgile Certified Professional in Agile Coaching (ICP - ACC) and Agile Team Facilitation (ICP-ATF)
- Experienced leader of business software design, development, implementation and support.
- Track record of delivering complex projects on time using Agile/Scrum and Waterfall approaches.
- Strong technical management skills having led many teams and staffs of 50+ professionals.
- Former developer with hands-on experience in software development and database design.
- Proven analytical thinker that resolves business problems, improves productivity, and innovates.
- Financial Services, Healthcare, Insurance, Mortgage, Broadcast, Energy, Manufacturing, Defense
TECHNICAL SKILLS:
Office Applications: Word, PowerPoint, Excel, Access, SharePoint, Visio, VBA
Software Tools: Rally, Jira, Greenhopper, TeamTrack, Quality Center, Perforce, VSS, TFS, Subversion, MS Project, Project Server, Portfolio Server, Crystal, Innate, Redmine
Business Applications: Oracle Applications, SAP, Expandable, Empower, NetSuite
Process/Methodologies: Agile, Scrum, Lean, SAFe, Kanban, CMM, UML, OOD/OOP
Languages: C, C++, C#, .Net, Java, JavaScript, VB, PL/SQL, T-SQL, XML, COBOL, FORTRAN
Databases: Oracle, SQL Server, Sybase, Informix, Image
Operating Systems: Windows, Solaris, Unix (various), MPE, MVS
PROFESSIONAL EXPERIENCE:
Independent Consultant - Agile Coach
Confidential
Responsibilities:
- Primary Coach for a Business Unit having 6 coaches that provide support for 140+ teams.
- Assessment of a large program & development of an evolutionary improvement plan.
- Development of training programs for Product Owners and Agile Program Managers.
- Coordinated the development of a training program for business units of ~500 Engineers.
- Conducted Basic Agile and Product Owner training classes.
- Coach for Scrum & Kanban teams converting to Agile methods.
- Agile Coach for 12 Scrum/Kanban/Scrumban teams converting from Waterfall to Agile methods.
- Embedded with each of the teams as they started up, providing both team and individual guidance.
- Trained and coached new Scrum Masters and Product Owners.
- Conducted general agile training sessions for the entire organization.
- Provided targeted Agile training for many skills groups: PMO, BA, SA, QA, and Dev.
- Led user story writing workshops for Product Owners and Business Analysts.
- Implemented the data collection and production of metrics for the Agile teams.
- Organized and led community of practice groups for Scrum Masters and Product Owners.
- Coach, mentor, and trainer for 11 Scrum/Kanban teams converting from Waterfall to Agile methods.
- Conducted Agile/Scrum training sessions for teams, managers, product owners, and executives.
- Scrum Master for 3 product teams while training and mentoring new Scrum Masters.
- Scrum Master for a team of developers and business analysts customizing Empower.
- Documented requirements for the customization and integration of the loan origination system.
- Led the project to define and build an ACA compliant portal to deliver state based HIX solutions.
- Wrote user stories and created a product backlog for the HIX portal development.
- Established policies and procedures, and researched tools for a newly created product owner group.
Confidential, Newport Beach, CA
Agile Coach / Scrum Master / Sr. Director of Development
Responsibilities:
- Directed development for TV Broadcast industry provider of SAAS and client server products.
- Led the companywide training and rollout of Agile/Scrum methods to improve time to market.
- Conducted Agile/Scrum training sessions for developers, testers, and product managers.
- Scrum Master for 4 product teams, while training and developing new Scrum Masters.
- Established product backlogs and taught product owners backlog grooming techniques.
- Initiated product measurements and the use of software product quality metrics.
- Achieved significant improvement and turnaround in quality of the company’s flagship product.
- Established Project Management Office procedures, tracking, reporting, and dashboards.
- Achieved $400K in annual savings through contract renegotiation with vendors and contractors.
- Led software development using Microsoft tools, C++, C#, .Net, JavaScript, and SQL Server.
Confidential, San Ramon & San Diego, CA
Scrum Master / Development Director / QA Director / PMO Director / Program Manager
Responsibilities:
- Led development and QA teams supporting SAAS and client server software products.
- Adopted Lean and Agile/Scrum processes to improve cycle time and product time to market.
- Trained engineers throughout North America in the Agile/Scrum values and practices.
- As Scrum Master, led teams through initial stages of Agile/Scrum adoption.
- Trained and mentored selected team members to be Scrum Masters and transferred team leadership.
- Instituted a Scrum of Scrums for cross team coordination, and led this team as Scrum Master.
- Supported ongoing product revenues of $100M+ annually through innovation and quality service.
- Achieved $2.5M in annual savings by replacement and retirement of a legacy mainframe system.
- Implemented Oracle’s Exadata to improve Data Warehouse performance, scalability, and salability.
- Managed an outsourcing program which achieved $2M in annual labor expense reductions.
- Established product QA metrics to analyze and improve productivity, quality, and service.
- Conducted tactical and strategic portfolio reviews to ensure proper project selection and alignment.
Confidential, San Jose, CA
Principal Consultant / Owner
Responsibilities:
- Provided software product and project management consulting services.
- Conducted client system audits to satisfy government regulatory requirements.
- Developed product requirements, conducted RFP evaluations, and made bid recommendations.
Confidential, Santa Clara, CA
Engineering Manager
Responsibilities:
- Led 25 engineers in the development of business-to-business e-commerce software products.
- Managed a $3M project that developed a risk & portfolio management software product.
- Increased software engineering productivity and billability by 24%.
