Associate Project Manager Resume Redmond, WA - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Associate Project Manager

Responsibilities:

SharePoint 2010 admin & designer for internal business unit.
Led multiple geographically disperse teams of 3 - 4 resources on Netezza data migration & Cognos BI report implementation projects.
Managed between DW and BI resources within projects to ensure deliverables fit Client’s ETL environment.
Defined and communicated weekly project deliverables schedule, budget, and tasks to diverse audience.
Managed monthly open tickets and hours on service contracts to meet KPI and budget based on SOW.
Collaborated with client executives regarding service extensions and possible scope increase prior to contract expiration.
Service contracts include Netezza admin services and creating Tableau reports & dashboard.

Confidential, Seattle, WA

Senior Project Analyst

Responsibilities:

Workstream Lead to monitor and improve two of Client’s processes on compensating Client’s employees’ commissions.
Implemented Lean principles to improve process simplification and risk elimination resulted in success margins improvement to 100% for both processes, compared to predecessor’s margins of 95% and 97% during previous quarter.
Simplified and created process for batch auditing compared to originally requiring 10-15 minutes for individual audits.
Designed the workstream’s SharePoint library to fit the Client’s business needs, resulting to Client’s adaptation as the source of truth.
Improved process of onboarding new team members within two hours compared to original average duration of three weeks.
Conducted competitive analysis to pinpoint key issues facing the Client’s customer facing portals.
Redesigned and tested store pages and UX flows that unveiled 3rd party web vendor limitations, shifting the Client from viewing resources as subcontractors to consultants.
Assessment findings allowed for negotiations that upsold three additional projects to the Client to address identified limitations.
Took ownership of team members’ deliverables to ensure timeliness and KPI.
Successfully deployed a project by preventing delayed 3rd party vendor deliverables from influencing project’s deliverable schedule.
Negotiated with the Client to accept a change request to shift the project to an Agile approach over Waterfall, allowing for an initial release, followed by sub-sequential releases of the delayed 3rd party features.
Program Coordinator to build an Accenture proprietary solution to distribute and track sales quota and compensation for the Client.
Took ownership of status reporting and shifted weekly meetings to daily stand-ups, resulting in closing 90% open risks and issues.
Identified and resolved gaps within multiple teams’ deliverable schedule and process. Created new functional process documentation and business process map which contributed to resolving majority of open risks and issues.

Confidential, Novato, CA

Project Manager Associate

Responsibilities:

Managed a workstream to integrate multiple databases as a single database for actuaries.
Identified and eliminated redundant efforts of other workstreams that provided no value to the business.
Managed a project to automate two applications, decreasing operation costs by $40k/year.
Proactive efforts to continuously involve Product Owner minimized requirements miscommunications with IT team.
Coordinated a company-wide program to upgrade Windows XP to Windows 7 w/ Office 2010, IE8, and Lotus Notes 8.5 to save the company a ballpark figure of $500k/year in operation costs.
Conducted and managed gathered Business to IT requirements between multiple internal and external teams.
Coordinated a project to rationalize and upgrade excessive servers, saving the company $60k/year.
Managed deployment calls with international on-shore and off-shore resources from United States, Argentina, and India.
Addressed the Company’s efforts to penetrate into the social media as a side project by creating a Facebook page that attracted 35k followers within 5 days. Design concept was presented and accepted by marketing senior management.
Managed a project to design and deploy a MS SharePoint repository to store 800+ built process maps captured from retiring SMEs using MS Visio and IBM Blueworks. Finalized SharePoint site was integrated into the Company’s training and on-boarding material.
Assigned with maturing and mentoring of four IT summer interns.

IT Project Management Intern

Confidential

Responsibilities:

Led a team of interns to design and create process to preserve the knowledge of retiring SMEs.
Process design and repository prototype were presented and accepted by CIO and IT VPs.
Updated the IT Service / Technical Catalog using ITIL v3’s standardization; last updated in 2006.

We provide IT Staff Augmentation Services!

Associate Project Manager Resume

Redmond, WA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship