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Project Manager Resume

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PROFILE

Nineteen years of experience in analysis, development and implementation of specialized software applications under various environments including ten years of utilizing complex tools and systems.

Commended for skills and abilities that demonstrate an ability to integrate projects with quality methods to achieve solid, comprehensive solutions on-time and within-budgets.

Utilize strong communications and leadership skills to effectively implement tools to support project requirements, work flow, inter-departmental planning, defect tracking, and meeting client and in-house technology requirements.

TOOLS & SYSTEMS
Business Objects: 4.1, 5.0, 6.5, SAP BO-XI-R/3 (Supervisor, Designer Reporter, Broadcast Agent, SDK and Webintelligence 2.6/6.5/ R/2, R/3) Corporate Modeler, Sybase PowerDesigner, Meta5, TOAD, Oracle Designer, SharePoint, SAS and Crystal Xcelsius.
Operating Systems: Windows 95/98/NT4.0/XP , Win2k, Windows7 and UNIX
Languages: Visual Basic, VBA and SBL.
Internet Applications:CyberDocs, Net Dynamics, ASP2.0, HTML, JavaScript.
HTML Editors: Homesite Editor, Microsoft Front Page.
RBDMS: Sybase, SQL Server, Oracle, MS-Access "97/2000/XP, and DB2.
Network Workstation Installations (using various types of NICs and cables).

CAREER HISTORY

Confidential (6/1991-8/2/2010)
11/2006-8/2010 BCD Technical Support - Analysis and Program Support/Project Manager
Designed and implemented various database tools to support CSBU clients with a single data source for many complex data analysis.

  • Developed and implemented the BCD Demand Response Goals for 2007 - 2009.
  • Team Lead for Non-Residential Assigned Customers Rep Assignments for Goal Allocation.
  • Designed and implemented Reporting & Analytics using SAP Business Objects to quickly answer GRC data requests.
  • Designed Crystal Xcelsius Dashboard tools based on SCE customer base by kW ranges.
  • Key member of the implementation of the 100 - 199 kW Pilot Team.
  • Designed and implemented SAP Business Objects Analytics to create new rep customer modules for 50kW - 199kW customers.
  • Designed and implemented Energy Efficiency, Demand Response and customer data for BCD Technical Support Market Intelligence area.
  • Designed multiply massive datasets in support of Marketing Campaigns and customer mailing efforts for Energy Efficiency and Demand Response programs.
  • Lead and developed relationship with various SCE business units in support of the Business Customer Division.

2/2002-10/2006 Customer Service Business Unit/Project Manager
Designed, implemented and deployed the Business Objects core suites of applications to assist clients with their centralized reporting systems. Implemented and deployed Webintelligence version 2.6.3 (Oracle, Win2k).
Built a Centralized Datamart to process various program databases.
Designed a complex Non-Residential Energy Efficiency Programs Database for BCD.

7/1995-2/2002 IT Application Developer/Webmaster
Developed applications for Business Objects, Centura (SQL Windows), and Visual Basics. Developed websites in HTML, Java Script, Net Dynamics, CyberDocs, and VB Script. Developed technical procedures for various platforms and middleware.
Served as Technical Troubleshooter for various platforms.

6/1991-7/1995 IT PC Specialist
Provided in-house support for Rate Analyst Tool (EnCost). Provided Access Development for various mainframe data.
Analyzed and consistently resolved problems in an efficient and time-saving manner.

EDUCATION/TRAINING

  • SAS- SQL Processing with SAS
  • SAS - Programming Level 1
  • SAP - CRM 2010 Insider Conference - new release SAP CRM 7.0
  • SAP - Business Objects - Reporting & Analytics 2009
  • Business Objects Xcelsius 4.5 and 2008 Training
  • Center for Public Utilities College of Business
  • Association of Energy Engineers - Comprehensive training program for Business Energy Professional.

2002-2004 AMERICAN MANAGEMENT ASSOCIATION (AMA) CERTIFICATES

  • Project Management
  • Leadership and Management

1998-2005 BUSINESS OBJECTS CERTIFICATIONS

  • Business Objects 4.1 Designer Courses: Business Objects, San Jose, CA
  • Business Objects 5.1 Advance Designer Courses, Santa Ana, CA
  • Business Objects Server Product Administration, San Jos & eacute; CA

    Confidential

    • Professional Sequence in Project Management

    Confidential, Santa Ana, CA

    • MSCE Certification Classes

    Confidential, POMONA, CA

    • Information Technology Courses

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