Manager Resume

Summary

Proven IT Infrastructure experience. Managed teams of up to 25 members and budgets of up to $5 million. Plan, coordinate, direct, and design IT-related activities, as well as provide administrative direction and support for daily operational activities of the IT department. Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Ensure alignment and implementation of IT policies, procedures, and best practices.

Business Process Analyst. Project Manager. Infrastructure Engineer.

EXPERIENCE:

Confidential,Houston, TX 2011 – Present
Managed IT Services

Research and development of core infrastructure solutions for private sector clients, offering a range of expertise including Identity and Access Management as well as Unified Communications and Messaging components ranging from Active Directory, Microsoft Exchange, Blackberry Server, SQL Server, Windows Server 2008, VMWare ESX and various Microsoft Hosted Services.

Confidential,Hanover, MD 12/2007 – 9/2011
Infrastructure Engineer. Technical Engagement Manager.

Primary member of the Enterprise Messaging Services team for Allegis Group and its family of companies, a multi-billion dollar staffing organization, in support of a 14,000 user virtualized Exchange 2007 environment distributed throughout the US, UK and Asia.

Recipient of “On The Spot Award” given for going above and beyond commitment to customers and achieving maximum business results.

Confidential,MD 2007
Infrastructure Engagement Engineer (Messaging Services: Exchange 2003/2007)

Serve as Customer Engagement Liaison and Project Engineer in the planning, design and support of Exchange 2003 to Exchange 2007 migration; 5,000 user mailbox objects. Function in a structured production technical management environment where system standards are in place according to Public Trust, Privacy Act and Sarbanes-Oxley (SOX) Financial and Accounting Disclosure Guidelines.

Confidential,Reston VA 2006-2007
Infrastructure Engineer (Exchange 2003/Active Directory/Blackberry)

Monitor the performance and design of advanced and complex Exchange 2003 and Active Directory Management Architecture in support of the United States Department of Health and Human Services and its nine Operating Divisions totaling over 65,000 users distributed throughout the Continental United States.

EDUCATION:

BS, Computer and Information Systems

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