Senior It Project Manager Resume
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SUMMARY
Senior IT Project Manager with 19 years of experience leading complex application development projects, data center migrations and infrastructure modernization initiatives. Effective prioritization of project schedules and budgets along with issue/risk management and resolution. Led projects utilizing a variety of methodologies including SDLC and Agile.
PROFESSIONAL EXPERIENCE
Confidential
Senior IT Project Manager
- Assigned to manage a data warehouse project to establish data feeds from 3rd party vendor contracted by AMC for food and beverage inventory management
- Assisted with the creation of a revised end user guide for inventory reporting
- Managed the request for proposal (RFP) process to select a vendor to redesign the AMC intranet site, ClipBoard
- Participated in monthly PMO project resource capacity and budget planning; working with the team to resolve project priority and resource constraint issues
Confidential
Senior IT Project Manager
- Project manager leading a business process management (BPM) application modernization program
- Updated revised BPM application requirements, budget and project timeline based on end user requests
- Supported end user application testing, managing the documentation and resolution of defects associated with the revised BPM application
- Tracked all issues/risks associated with the BPM application, escalating to management when necessary
Confidential
Infrastructure Lead
- Infrastructure Lead assigned to the Meter Data Management (MDM) implementation program
- Acted as the liaison between the IT infrastructure, project and MDM teams
- Assisted with setting up the security model, end user access and firewall rules for the new MDM system
- Responsible for the project tasks assigned to the IT Infrastructure team for the MDM program, along with hardware/software pricing and acquisition
Confidential
Senior IT Project Manager
- Working with business end users, identified, documented and managed the rollout of an external SharePoint site in support of a $2.5 billion dollar Confidential construction project
- Successful management of the Exchange 2007 to Exchange 2010 upgrade; over 3700 mailbox accounts migrated to the new environment
- Conducted end user acceptance testing, managed resolution of identified defects for assorted application development projects
- Provided valuable experiential knowledge to build the IT Program Management Office project methodology
Confidential
Senior IT Project Manager
- Working with 3rd party vendor (Nuance) to build/deploy the Yelp application to replace the Bing search engine within Chrysler cars with Uconnect access running on the Sprint Velocity platform
- In an iterative environment, gathered and documented requirements across all channels including marketing, engineering, user experience and product teams
- Created and managed the integrated project schedule with input from Chrysler and Nuance project teams
- Documented all known issues associated with the Yelp application and transitioned to the Help Desk for ongoing customer support
Confidential
Senior IT Project Manager
- Managed all aspects of the implementation of a multi - factor authentication and identity access management program within the data center and for all data center customers
- Assigned to numerous data center migration projects, working with internal NITC teams, USDA agency liaisons and 3rd party vendors to document requirements, manage project tasks and communicate status
- Developed processes and procedures for USDA PMO, USDA IT Security & System administrators based on Homeland Security Cyber Security audits
- Assisted with the establishment of agreed upon repeatable project processes and templates within the USDA NITC PMO group
Confidential
IT Project Manager
- Gathered requirements, documented workflows and developed a web based issue and risk management tool, including creation of all system materials and conducting end user training
- Supported a team of Program Managers with project tool automation, intranet support and project reporting databases
- Created both logical and business models to support the marketing department’s move from a mainframe application to an interactive, real time data warehouse
- Managed a Knowledge Management System project with a budget of $600K, hiring contractors and utilizing Sprint associates, managing hardware/software costs
- Successful migration from individual project schedule management into a MS Project Server shared environment
