Customer Project/Program Manager Resume

SUMMARY:

Skilled manager/supervisor with over 29 years of military and civilian experience to include program management, project management, program planning, supply chain management, Earned Value Management (EVM), AGILE, cost account management, resource management, financial forecasting, subcontract administration, risk analysis, change control, systems acquisition, defense manufacturing, requirements analysis and training development.

PROFESSIONAL EXPERIENCE:

Customer Project/Program Manager

Confidential

Responsibilities:

WIN - 10 Implementation Program Manager for the Navy Marine Corps Intranet (NMCI) - Manages 5 project managers and 12 projects affecting over 400k users totaling $5.8M Led additional virtual project teams supporting U.S. Navy IT projects totaling $8M - Windows 2K12 Server; Cyber-Security Privileged Account Management; Oracle 12c - Meeting Room Manager 11; Voice over Internet Protocol (VoIP); Enterprise Vault 12 Administers project schedules, risks, cost and issues utilizing Project Portfolio Management Mentors and trains newly assigned PMs; increases personnel productivity and knowledge

Senior Program Planner

Confidential

Responsibilities:

Administered schedule integration and analysis for F-35 supplier contracts totaling $1.9B Actively managed individual supplier project risks, issues, scope and change control
Analyzed and reported supplier critical path methodology and execution to project baseline Audited supplier schedules to ensure Defense Contract Management Agency compliance Incorporated status changes into the Integrated Master Schedule utilizing Primavera P6

Senior Project Manager

Confidential

Responsibilities:

Led virtual teams in project execution and system troubleshooting for Confidential
Managed projects implementing Windows 7 and Windows 8 for over 350k users
Administered Information Technology projects utilizing the Technical Development Life Cycle Generated and updated project schedules, risks, and issues utilizing Microsoft Project Server
Facilitated project goals and deliverables in accordance with project scope and baseline

Project Manager

Confidential

Responsibilities:

Managed multi-disciplinary teams in execution of software/hardware projects totaling $7.5M
Led teams of 10-15 personnel through the Software Development Life Cycle (SDLC) process
Utilized Earned Value Management metrics to identify variances in project performance
Developed project proposal schedules; identified manpower resourcing from $300k to $2.6M
Produced qualitative risk matrices and presented recommended solutions to customer

Operations Analyst

Confidential

Responsibilities:

Supervised U.S. Air Force contract team on a $95M program to identify mission requirements Led requirements development for Global Hawk and Control Reporting Center data integration Supported Joint Capabilities Integration and Development System (JCIDS) process Facilitated Integrated Product Teams to identify and mitigate platform interoperability issues Developed and presented status briefings for Higher Headquarters funding decisions

Operations and Maintenance Manager

Confidential

Responsibilities:

Directed the Operations and Maintenance for $29M DoD counter-narcotics radar system Led a global team of eight on-call technicians providing Forward Area Mission Support Supervised completion of preventative and corrective maintenance activities for seven facilities
Calculated and analyzed reliability metrics leading to the identification of system shortfalls Simultaneously filled O&M Manager and Quality Manager positions during manning shortage Assured Program’s Quality Management System was managed in accordance with ISO 9000

Operations Analyst

Confidential

Responsibilities:

Advanced Radar Sensor contract team lead--assured support of program execution activities Formulated Capability Development Document criteria based on joint service requirements
Provided engineering support including resolution of technical and programmatic issues
Examined airborne radar technologies; presented customer with alternative system capabilities

Deputy Program Manager

Confidential

Responsibilities:

Led 20-person matrix team in support of U.S. Counterdrug and Homeland Defense missions
Executed $36.5M in fiscal year program procurement funding for $302M radar program
Managed work of 315 contract personnel, ensuring compliance with technical requirements Division Superintendent; approved performance evaluations and training of division personnel
Staffed newly assigned personnel, generated job specifications, and assigned training tasks