Implementation Project Manager Resume
Houston, TX
SUMMARY:
Currently seeking role where I am responsible for implementing enterprise - wide software solutions for world’s largest companies. Within this organization’s professional services arm I would like to work closely with project teams, product managers, key account executives, partners and customers to ensure the successful sales and delivery solutions.
CORE COMPETENCIES:
- Project Management
- SDLC Implementation
- Budget Analysis and Reporting
- Resource Management
- Project Scoping and Estimations
- Process Improvement Strategies
- Quality Assurance Testing
- Service Delivery Management
- Business Case Development
- Domestic SW Vendor Sourcing
- Change Management
- Strategic & Business Planning
- Marketing & Business Development
- Technical Training Document Creation
- Agile Methodology
- Waterfall Methodology
- Core Competencies
TECHNICAL SKILLS:
- SharePoint
- Visio
- MS PowerPoint
- MS Excel
- MS Office Suite
- Quick base
- Wennsoft
- PeopleSoft/Oracle
- Citrix
- Great Plains
- Fieldglass
- Doc-Link
- IBM FileNet
- HPQC
- Vendor Web Portals
- Technical Writing
- HTML web support
PROFESSIONAL EXPERIENCE:
Confidential, Houston, TX
Implementation Project Manager
Responsibilities:
- Plan and manage implementation of EMV (Euro, Mastercard, Visa) SW deployment to Confidential owned fleet of ATMs.
- Plan and manage implementation of BranchMap Conversion to enhanced LocatorSearch application interface.
- Provide deployment site lists to multiple external stakeholders with scope of work.
- Oversee and provide direction to EMV project team with daily tasks.
- Collaborate with vendors and internal stakeholders business requirements for deployment.
- Perform or oversee thorough analysis of client’s current setup that will be migrated to the new system.
- Use an existing project plan and execute all stages of the implementation; proactively track progress and ensure the schedule remains on track
- Manage day-to-day implementation of enterprise software solutions through the conversion of web application product.
- Work with the client to effectively gather business requirements and manage client expectations
- Develop and track project plan using project management software, Project Professional
- Maintain communication and track status with assigned internal project teams
- Provide solutions to customers meet productivity, quality and customer goals.
- Manage API integrations of the tool with financial institution’s mobile websites.
- Test client configurations prior to product delivery. (BA)
Confidential, Houston, TX
Project Manager
Responsibilities:
- Manage project planning in MS Project Professional
- Manage portfolio of full lifecycle software implementations meeting and exceeding project health goals.
- Create Project Plans in MS Project Professional for array of software implementations, upgrades and custom reports.
- Create project charters for new projects in MS Office Word in the business planning phase.
- Initiate project kickoff with sales team and clients to assess resources, risks, budget and schedule for project implementation.
- Collaborate and offer solutions to clients to mitigate project risks and issues to return project health back to green.
- Develop cutover plans to guide project stakeholders through deployment enterprise software applications.
- Oversee and manage Nautical Systems Data Population Program from initial planning to project closeout.
- Operate and control project management plan for effective management of internal resourcing, scheduling and budgeting within Nautical Systems.
- Collaborate with sales team with estimations during RFP process to creating statement of work and project charter with client.
- Develop Statements of Work for Nautical System Project S/W Implementations, S/W Trainings, and S/W Upgrades managed the flow of the external approval process.
- Travel to customer locations to provide on-site software familiarization training and demonstrations
Confidential, Houston, TX
PMO Business Analyst
Responsibilities:
- Manage Global Enterprise Document Management System ( Confidential ) project deliverables.
- Manage operation of the project in functional, technical and organizational aspects.
- Provide business solutions to gaps in project schedule and resource issues.
- Create SAP reports for multiple year deployment plans.
- Identify QA process improvement objectives to aid in compliance of project documentation and mandatory PDF deliverables;
Confidential, Houston, TX
Information Technology Business Analyst
Responsibilities:
- Engage new business with clients for IBM FileNet P8 Enterprise Application for company’s new Records Management Initiative which include sprints of 8, 6, 4 weeks in agile environment.
- Daily stand up with Scrum Master to ensure the product release schedule was met for assigned business units.
- Provide proof of concept functional business solutions using the IBM FileNet document management system.
- Aide technical developer with quality testing in Hewlett Packard Quality Control (HPQC).
- Coordinated and Facilitate requirement sessions with client to gather functional and technical specifications documented from RFPs in Joint Assessment Discussions (JAD).
- Create Business Process workflows in MS Visio.
- Serve as liaison between client and technical development team operating in SCRUM environment.
- Develop and Deliver demonstrations of software application of IBM FileNet.
- Engage client in discussion to create Use Case Scenarios for testing in User Acceptance Test Software (Homegrown).
- Provide support to product development team from customer feedback sessions to determine upgrades and enhancements.
- Construct Business Requirement Documentation (BRD) after effort hours spent engaging stakeholders provide software out of the box application requirements end users; and facilitated leadership team meetings for requirements for sponsor signoff.
- Engage in release management strategies to help clients with deployment schedules that would not interfere with business operations.
- Travel to customer sites for onsite demonstrations and requirements gathering sessions.
Confidential, Houston, TX
PMO Analyst/Change Analyst
Responsibilities:
- Manage financial controls for various project resources for budgeted $30million Smart Manufacturing IT Program.
- Manage in project schedules in MS Project Professional.
- Manage and compile stakeholder analysis reports.
- Train project administration staff on Program Management Office workflows
- Manage Project Onboarding and Off boarding project for Smart Manufacturing Team;
- Control project scheduling to ensure Project managers adhered to reporting cycles;
- Collaborate and implemented dependencies across inter-project tasks; and provide integration support for three multi-million dollar project work streams.
- Develop workflow processes for Program Management Office using MS Visio.
- Provide executive financial analytics of project resources to Project Sponsor and stakeholders.
- Project manager for the implementation of SharePoint Migration for Smart Manufacturing Project for global and owner of SharePoint workspace for project team;
- Create documentation for internal job aids in SharePoint Migration - How to guides for using SharePoint.
- Contributor to findings for internal Value Assurance Review of Smart Manufacturing Program (Audit- Confidential )
- Coordinate efforts with PMs to obtain all project deliverables.
