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Implementation Project Manager Resume

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Houston, TX

SUMMARY:

Currently seeking role where I am responsible for implementing enterprise - wide software solutions for world’s largest companies. Within this organization’s professional services arm I would like to work closely with project teams, product managers, key account executives, partners and customers to ensure the successful sales and delivery solutions.

CORE COMPETENCIES:

  • Project Management
  • SDLC Implementation
  • Budget Analysis and Reporting
  • Resource Management
  • Project Scoping and Estimations
  • Process Improvement Strategies
  • Quality Assurance Testing
  • Service Delivery Management
  • Business Case Development
  • Domestic SW Vendor Sourcing
  • Change Management
  • Strategic & Business Planning
  • Marketing & Business Development
  • Technical Training Document Creation
  • Agile Methodology
  • Waterfall Methodology
  • Core Competencies

TECHNICAL SKILLS:

  • SharePoint
  • Visio
  • MS PowerPoint
  • MS Excel
  • MS Office Suite
  • Quick base
  • Wennsoft
  • PeopleSoft/Oracle
  • Citrix
  • Great Plains
  • Fieldglass
  • Doc-Link
  • IBM FileNet
  • HPQC
  • Vendor Web Portals
  • Technical Writing
  • HTML web support

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Implementation Project Manager

Responsibilities:

  • Plan and manage implementation of EMV (Euro, Mastercard, Visa) SW deployment to Confidential owned fleet of ATMs.
  • Plan and manage implementation of BranchMap Conversion to enhanced LocatorSearch application interface.
  • Provide deployment site lists to multiple external stakeholders with scope of work.
  • Oversee and provide direction to EMV project team with daily tasks.
  • Collaborate with vendors and internal stakeholders business requirements for deployment.
  • Perform or oversee thorough analysis of client’s current setup that will be migrated to the new system.
  • Use an existing project plan and execute all stages of the implementation; proactively track progress and ensure the schedule remains on track
  • Manage day-to-day implementation of enterprise software solutions through the conversion of web application product.
  • Work with the client to effectively gather business requirements and manage client expectations
  • Develop and track project plan using project management software, Project Professional
  • Maintain communication and track status with assigned internal project teams
  • Provide solutions to customers meet productivity, quality and customer goals.
  • Manage API integrations of the tool with financial institution’s mobile websites.
  • Test client configurations prior to product delivery. (BA)

Confidential, Houston, TX

Project Manager

Responsibilities:

  • Manage project planning in MS Project Professional
  • Manage portfolio of full lifecycle software implementations meeting and exceeding project health goals.
  • Create Project Plans in MS Project Professional for array of software implementations, upgrades and custom reports.
  • Create project charters for new projects in MS Office Word in the business planning phase.
  • Initiate project kickoff with sales team and clients to assess resources, risks, budget and schedule for project implementation.
  • Collaborate and offer solutions to clients to mitigate project risks and issues to return project health back to green.
  • Develop cutover plans to guide project stakeholders through deployment enterprise software applications.
  • Oversee and manage Nautical Systems Data Population Program from initial planning to project closeout.
  • Operate and control project management plan for effective management of internal resourcing, scheduling and budgeting within Nautical Systems.
  • Collaborate with sales team with estimations during RFP process to creating statement of work and project charter with client.
  • Develop Statements of Work for Nautical System Project S/W Implementations, S/W Trainings, and S/W Upgrades managed the flow of the external approval process.
  • Travel to customer locations to provide on-site software familiarization training and demonstrations

Confidential, Houston, TX

PMO Business Analyst

Responsibilities:

  • Manage Global Enterprise Document Management System ( Confidential ) project deliverables.
  • Manage operation of the project in functional, technical and organizational aspects.
  • Provide business solutions to gaps in project schedule and resource issues.
  • Create SAP reports for multiple year deployment plans.
  • Identify QA process improvement objectives to aid in compliance of project documentation and mandatory PDF deliverables;

Confidential, Houston, TX

Information Technology Business Analyst

Responsibilities:

  • Engage new business with clients for IBM FileNet P8 Enterprise Application for company’s new Records Management Initiative which include sprints of 8, 6, 4 weeks in agile environment.
  • Daily stand up with Scrum Master to ensure the product release schedule was met for assigned business units.
  • Provide proof of concept functional business solutions using the IBM FileNet document management system.
  • Aide technical developer with quality testing in Hewlett Packard Quality Control (HPQC).
  • Coordinated and Facilitate requirement sessions with client to gather functional and technical specifications documented from RFPs in Joint Assessment Discussions (JAD).
  • Create Business Process workflows in MS Visio.
  • Serve as liaison between client and technical development team operating in SCRUM environment.
  • Develop and Deliver demonstrations of software application of IBM FileNet.
  • Engage client in discussion to create Use Case Scenarios for testing in User Acceptance Test Software (Homegrown).
  • Provide support to product development team from customer feedback sessions to determine upgrades and enhancements.
  • Construct Business Requirement Documentation (BRD) after effort hours spent engaging stakeholders provide software out of the box application requirements end users; and facilitated leadership team meetings for requirements for sponsor signoff.
  • Engage in release management strategies to help clients with deployment schedules that would not interfere with business operations.
  • Travel to customer sites for onsite demonstrations and requirements gathering sessions.

Confidential, Houston, TX

PMO Analyst/Change Analyst

Responsibilities:

  • Manage financial controls for various project resources for budgeted $30million Smart Manufacturing IT Program.
  • Manage in project schedules in MS Project Professional.
  • Manage and compile stakeholder analysis reports.
  • Train project administration staff on Program Management Office workflows
  • Manage Project Onboarding and Off boarding project for Smart Manufacturing Team;
  • Control project scheduling to ensure Project managers adhered to reporting cycles;
  • Collaborate and implemented dependencies across inter-project tasks; and provide integration support for three multi-million dollar project work streams.
  • Develop workflow processes for Program Management Office using MS Visio.
  • Provide executive financial analytics of project resources to Project Sponsor and stakeholders.
  • Project manager for the implementation of SharePoint Migration for Smart Manufacturing Project for global and owner of SharePoint workspace for project team;
  • Create documentation for internal job aids in SharePoint Migration - How to guides for using SharePoint.
  • Contributor to findings for internal Value Assurance Review of Smart Manufacturing Program (Audit- Confidential )
  • Coordinate efforts with PMs to obtain all project deliverables.

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